Qureos Mentor

KONG

<div>Are you ready to power the World's connections?
If you don&rsquo;t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we&rsquo;re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
We&rsquo;re looking for a technical, customer-facing product advocate to be the connective tissue between Kong Konnect&rsquo;s product, our users, and our go-to-market teams. As a Product Advocate, you will proactively engage with high-intent prospects, help unblock technical evaluations, and turn interest into adoption by guiding developers and decision-makers through their journey.
This role is part of Kong&rsquo;s product-led growth (PLG) motion&mdash;designed to help more users be successful faster by combining technical know-how with sales acumen. You&rsquo;ll report to the Director of Product Growth and work closely with Sales, Product, and Marketing.<h2 class="jobSectionHeader">
What You&rsquo;ll Own</h2><ul><li>
Proactive technical outreach: Identify and engage high-value free-tier users (PQLs) who are likely to convert, offering hands-on guidance and resources.</li><li>
Evaluation support: Walk prospects through product capabilities, set up proof-of-concepts, and answer technical questions to accelerate time-to-value.</li><li>
Conversion enablement: Partner with growth and sales teams to move users from free to paid plans by demonstrating how Kong Konnect solves their needs.</li><li>
Feedback loop to product: Capture and relay structured product feedback from prospects and customers to influence roadmap priorities.</li><li>
Advocate playbooks: Develop and refine outreach scripts, demo flows, and objection-handling guides to make technical conversations efficient and effective.</li><li>
Cross-functional handoff: Ensure smooth transitions from PLG-driven users to sales-assisted deals, providing full context to account teams.</li></ul><h2 class="jobSectionHeader">
We Think You&rsquo;ll Be a Great Fit If You:</h2><ul><li>
Have 3+ years in a technical sales, sales engineering, developer advocacy, or product specialist role.</li><li>
Are comfortable with APIs, developer tools, and cloud-native concepts&mdash;and can translate technical features into business value.</li><li>
Have a proven track record of influencing technical buyers, running product demos, and managing multiple concurrent conversations.</li><li>
Thrive on customer-facing work and can adapt communication styles for both highly technical users and business stakeholders.</li><li>
Are proactive and data-driven&mdash;spotting patterns in product usage data and prioritizing outreach accordingly.</li><li>
Bonus: Experience with API gateways, Kubernetes, service mesh, or related infrastructure products.</li></ul>
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About Kong:
Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become &ldquo;API-first&rdquo; and securely accelerate AI adoption. Kong helps organizations globally &mdash; from startups to Fortune 500 enterprises &mdash; unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.</div>

Product Advocate

Join KONG and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

KONG

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Product Advocate