Qureos Mentor

Konica Minolta Business Solutions

<div>Overview:

Essential job functions include, but are not limited to the following:<ul><li>
Lead/Opportunity Generation and Pipeline Management &ndash; Responsible for responding to, developing, and qualifying leads into opportunities.</li><li>
Responsible for developing and executing a comprehensive sales strategy plan to generate leads and opportunities within and outside the Konica Minolta customer base in an effort to meet/exceed established quota. All lead qualification efforts will be managed and reported through the CRM system.</li><li>
Responsible for prospecting and developing business relationships with potential strategic clients.</li><li>
Leverage knowledge and experience to educate potential clients on the benefits of the company&rsquo;s solution</li><li>
Opportunity Management &amp; Forecasting &ndash; Responsible for managing and documenting the opportunity/sales process through the use of the CRM system. Consistent updates to the CRM system will be required to ensure accurate forecasts.</li><li>
Proposal / RFP Preparation &ndash; Responsible for managing the RFI/RFP process and the final response. Duties include pre-bid meetings, phone conferences, etc.</li><li>
Demonstrations &amp; Konica Minolta IIM Experience &ndash; Responsible for identifying and qualifying the customer needs and documenting the client&rsquo;s challenges to effectively work with the Sales Engineering team to execute the Konica Minolta IIM Experience. This includes collaborating on alternatives for the proposed solutions in addition to discussing or demonstrating other options per the client&rsquo;s requirements.</li><li>
Scope / Project Profile Preparation &ndash; Responsible for defining the requirements of the projects, along with developing and communicating the ROI and Goals of the project. Responsible for working with the Sales Engineer and Professional Services in developing a Project Profile that will result in the development of a price proposal.</li><li>
Pre-Implementation Activities &ndash; Responsible for participating in final review of the Functional Requirements Document (FRD), comparing expectations to the proposed delivered results.</li><li>
Post-Implementation Activities &ndash; Responsible for participating in final review of the implementation, comparing expectations to the delivered results. Includes review of ROI and to assist in the development of the Case Study.</li><li>
Account Management &ndash; Responsible for working with the Customer Success Manager to provide a strategic account team that is responsible for ensuring our clients achieve their desired outcomes through their interactions with Konica Minolta. In cases where a Customer Success Manager is not assigned, the Account Executive will be responsible for activities including regular follow-ups with the Account, and discussions to ensure that the Account is capitalizing on their system to the highest possible level. Responsible for identifying upsell/cross-sell opportunities within the assigned account base and engaging the proper team to close new opportunities.</li><li>
Actively contribute ideas to improve the sales process and overall growth and quality of the sales team</li><li>
Continue to grow knowledge and awareness of best practices and market trends</li><li>
Event Participation &ndash; Responsible for participating in the planning and execution of various marketing activities. Roles may include actively driving attendance, presentations, and general networking activities.</li><li>
Performs other duties, as assigned.</li></ul>
Responsibilities:
<ul><li>Excellent interpersonal and communications skills</li><li>
Ability to collaborate with internal partners, coworkers and external vendors</li><li>
Ability to work within a team structure</li><li>
Strong listening skills &ndash; ability to understand customer needs and equate them to our solutions</li><li>
Strong knowledge of CRM tools</li><li>
Strong knowledge of Microsoft Word and Excel</li><li>
Strong knowledge of IIM products and services &ndash; Tungsten Automation, Hyland , Microsoft, Salesforce, and Square 9, preferred</li></ul>
Qualifications:

Physical Requirements<ul><li>
Job duties require moderate travel to prospect/customer locations, as assigned and/or as necessary.</li><li>
Required job duties are sedentary and normally performed in a climate-controlled office environment or a remote work environment.</li></ul> 
Dress Code<ul><li>
Business Casual dress is required; however, business attire may be required for customer account/management meetings.</li></ul> 
Travel Requirements<ul><li>
Ability to travel up to 25% of time.</li></ul> 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all functions, physical demands and skills required of personnel so classified.<ul><li>
Four- year college degree or satisfactory completion of a business curriculum from an accredited school and/ or equivalent work experience</li><li>
Experience Requirements</li><li>
15-20 years of experience in complex sales</li><li>
15 -20 years of experience in the IIM or a related industry</li><li>
Experience providing solutions relating to business process improvement</li><li>
Experience servicing internal and external customers</li><li>
Experience working with external vendors/ partners</li><li>
Experience with Solution or Strategic Selling</li></ul>
#LI-HW1
About Us:

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta&rsquo;s 20th anniversary in production print, for which it celebrates &quot;20 Years of Excellence, Innovation and Impact,&rdquo; and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta&rsquo;s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN&rsquo;s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence&rsquo;s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. 
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. 
Au sujet de Konica Minolta
Solutions d&rsquo;affaires Konica Minolta (Konica Minolta) a entam&eacute; son parcours il y a plus de 150 ans, avec la volont&eacute; de voir et de faire les choses autrement. Elle fait &eacute;quipe avec ses clients pour donner forme &agrave; leurs id&eacute;es en appuyant leur transformation num&eacute;rique gr&acirc;ce &agrave; un riche portefeuille de solutions pour un milieu de travail connect&eacute; et fut&eacute;. Parmi ses technologies d&rsquo;affaires, on retrouve des services de TI, la gestion intelligente de l&rsquo;information, des solutions de s&eacute;curit&eacute; vid&eacute;o et des services d&rsquo;impression g&eacute;r&eacute;s ainsi que des technologies de bureau et des solutions d&rsquo;impression industrielle et commerciale. L&rsquo;ann&eacute;e 2025 marque le 20e anniversaire de l&rsquo;entr&eacute;e de Konica Minolta dans le march&eacute; de l&rsquo;impression de production; l&rsquo;entreprise souligne &laquo; 20 ann&eacute;es d&rsquo;excellence, d&rsquo;innovation et de r&eacute;sultats &raquo; tout en continuant d&rsquo;&ecirc;tre une figure de proue dans l&rsquo;impression num&eacute;rique commerciale. C&rsquo;est aussi l&rsquo;ann&eacute;e o&ugrave; la marque bizhub de Konica Minolta c&eacute;l&egrave;bre ses 20 ans, au cours desquels la gamme a r&eacute;volutionn&eacute; la technologie de bureau, red&eacute;fini les processus des entreprises, et &eacute;volu&eacute; continuellement pour r&eacute;pondre aux besoins des milieux de travail modernes, mue par les avanc&eacute;es technologiques et la volont&eacute; d&rsquo;innover. Konica Minolta est fi&egrave;re de faire partie du palmar&egrave;s 2025 des meilleurs grands employeurs d&rsquo;Am&eacute;rique de Forbes, d&rsquo;avoir figur&eacute; &agrave; plusieurs reprises au palmar&egrave;s CRN des 500 fournisseurs de services g&eacute;r&eacute;s, d&rsquo;avoir &eacute;t&eacute; nomm&eacute;e la marque num&eacute;ro un en mati&egrave;re de fid&eacute;lit&eacute; des clients sur le march&eacute; des appareils de bureau multifonctions par Brand Keys pendant 18 ann&eacute;es cons&eacute;cutives, et de s&rsquo;&ecirc;tre vue d&eacute;cerner les prix BLI &laquo; A3 Line of the Year &raquo; 2021 et 2025 et &laquo; Most Colour Consistent A3 Brand &raquo; 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l&rsquo;entreprise sur Facebook, YouTube, LinkedIn et Twitter. 
Konica Minolta fonctionne selon un mod&egrave;le de services partag&eacute;s nord-am&eacute;ricain qui permet d&rsquo;harmoniser les priorit&eacute;s transfrontali&egrave;res et d&rsquo;am&eacute;liorer la prestation de services aux organisations op&eacute;rationnelles. Le mod&egrave;le combine des fonctions de service am&eacute;ricaine et canadienne afin d&rsquo;offrir davantage de ressources aux services de soutien comme l&rsquo;administration des ventes, la logistique et la cha&icirc;ne d&rsquo;approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.
EOE Statement:

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.<div> 
Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.</div><div>
Solutions d&rsquo;affaires Konica Minolta (Canada) Lt&eacute;e. est un employeur d'opportunit&eacute; &eacute;gale.</div></div>

IIM Sr. Strategic Account Executive I

<div>Overview:

Konica Minolta currently has an exciting opportunity for a GSD Support Associate!
Responsibilities:
<ul><li>Provide an exceptional service experience when handling incoming customer requests</li><li>
Determine the reason for the request and, if necessary, route to applicable functions</li><li>
For service issues, perform basic triage to determine the best course for resolution and/or escalate to level 2</li><li>
Log service incidents accurately and assist customers with other requests as needed</li><li>
Follows prescribed processes and procedures including systems, schedule adherence and tool utilizations</li><li>
Communicates clearly and professionally with customers to handle requests efficiently</li><li>
Handle inbound requests including support incidents, service requests, meter readings and orders using internal multi-media</li><li>
Gathers information of the customer request and determine best course of action</li><li>
Identifies urgent situations that require additional actions to satisfy the customers&rsquo; needs including supply sourcing/expediting and incident escalation</li><li>
Follow through on customer commitments, research as needed using available resources</li><li>
Actively participates in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience</li><li>
Complete projects and tasks as assigned by management</li></ul>
Qualifications:
<ul><li>High school or equivalent</li><li>
Entry level with some experience preferred in a call center environment</li><li>
Excellent verbal and written communication skills</li><li>
Good customer service and interpersonal skills</li><li>
Ability to problem solve and perform basic troubleshooting</li><li>
Computer skills - Microsoft Office, Word, Excel, PowerPoint</li><li>
Positive attitude and collaborates well with team members</li><li>
Ability to multi-task work in a fast-paced environment</li><li>
This position requires sitting at a desk with a computer monitor for several hours at one time</li><li>
The vision requirement includes: close vision, peripheral vision, depth perception, and ability to adjust focus</li><li>
Occasional travel as requested</li></ul>
About Us:

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta&rsquo;s 20th anniversary in production print, for which it celebrates &quot;20 Years of Excellence, Innovation and Impact,&rdquo; and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta&rsquo;s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN&rsquo;s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence&rsquo;s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. 
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. 
Au sujet de Konica Minolta
Solutions d&rsquo;affaires Konica Minolta (Konica Minolta) a entam&eacute; son parcours il y a plus de 150 ans, avec la volont&eacute; de voir et de faire les choses autrement. Elle fait &eacute;quipe avec ses clients pour donner forme &agrave; leurs id&eacute;es en appuyant leur transformation num&eacute;rique gr&acirc;ce &agrave; un riche portefeuille de solutions pour un milieu de travail connect&eacute; et fut&eacute;. Parmi ses technologies d&rsquo;affaires, on retrouve des services de TI, la gestion intelligente de l&rsquo;information, des solutions de s&eacute;curit&eacute; vid&eacute;o et des services d&rsquo;impression g&eacute;r&eacute;s ainsi que des technologies de bureau et des solutions d&rsquo;impression industrielle et commerciale. L&rsquo;ann&eacute;e 2025 marque le 20e anniversaire de l&rsquo;entr&eacute;e de Konica Minolta dans le march&eacute; de l&rsquo;impression de production; l&rsquo;entreprise souligne &laquo; 20 ann&eacute;es d&rsquo;excellence, d&rsquo;innovation et de r&eacute;sultats &raquo; tout en continuant d&rsquo;&ecirc;tre une figure de proue dans l&rsquo;impression num&eacute;rique commerciale. C&rsquo;est aussi l&rsquo;ann&eacute;e o&ugrave; la marque bizhub de Konica Minolta c&eacute;l&egrave;bre ses 20 ans, au cours desquels la gamme a r&eacute;volutionn&eacute; la technologie de bureau, red&eacute;fini les processus des entreprises, et &eacute;volu&eacute; continuellement pour r&eacute;pondre aux besoins des milieux de travail modernes, mue par les avanc&eacute;es technologiques et la volont&eacute; d&rsquo;innover. Konica Minolta est fi&egrave;re de faire partie du palmar&egrave;s 2025 des meilleurs grands employeurs d&rsquo;Am&eacute;rique de Forbes, d&rsquo;avoir figur&eacute; &agrave; plusieurs reprises au palmar&egrave;s CRN des 500 fournisseurs de services g&eacute;r&eacute;s, d&rsquo;avoir &eacute;t&eacute; nomm&eacute;e la marque num&eacute;ro un en mati&egrave;re de fid&eacute;lit&eacute; des clients sur le march&eacute; des appareils de bureau multifonctions par Brand Keys pendant 18 ann&eacute;es cons&eacute;cutives, et de s&rsquo;&ecirc;tre vue d&eacute;cerner les prix BLI &laquo; A3 Line of the Year &raquo; 2021 et 2025 et &laquo; Most Colour Consistent A3 Brand &raquo; 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l&rsquo;entreprise sur Facebook, YouTube, LinkedIn et Twitter. 
Konica Minolta fonctionne selon un mod&egrave;le de services partag&eacute;s nord-am&eacute;ricain qui permet d&rsquo;harmoniser les priorit&eacute;s transfrontali&egrave;res et d&rsquo;am&eacute;liorer la prestation de services aux organisations op&eacute;rationnelles. Le mod&egrave;le combine des fonctions de service am&eacute;ricaine et canadienne afin d&rsquo;offrir davantage de ressources aux services de soutien comme l&rsquo;administration des ventes, la logistique et la cha&icirc;ne d&rsquo;approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.
EOE Statement:

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.<div> 
Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.</div><div>
Solutions d&rsquo;affaires Konica Minolta (Canada) Lt&eacute;e. est un employeur d'opportunit&eacute; &eacute;gale.</div></div>

GSD Support Associate

Join Konica Minolta Business Solutions and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Konica Minolta Business Solutions

About Company

IIM Sr. Strategic Account Executive I

GSD Support Associate

GSD Support Associate