Qureos Mentor

Kootenai Health

<div><p>KCN Business Operations Assistant
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Job Code: 29341<br>
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Position Summary<br>
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Responsible for supporting the overall planning and coordination of various Kootenai Care Network (KCN) programs or projects, documenting and maintaining policies and procedures, and organizing the activities of the business. Provides direct administrative support to the KCN Executive.</p><br>
<div>Responsibilities<br>
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<ul><li>Performs a wide variety of complex and confidential executive support work</li></ul>
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<ul><li>Assists KCN Operations Manager with planning and coordination of programs and activities</li></ul>
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<ul><li>Monitors implementation of program policies and practices, keeping on schedule, within stated budgets and functioning smoothly</li></ul>
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<ul><li>Supports program growth and development as necessary</li></ul>
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<ul><li>Manages KCN executive calendar, correspondence, and meeting logistics with precision, and interprets executive preferences and adapts workflows accordingly</li></ul>
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<ul><li>Coordinates positive interactions and relationships between staff and all other program stakeholders</li></ul>
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<ul><li>Assists with preparation of financial and operational reports as needed</li></ul>
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<ul><li>Coordinates agendas, materials, and documentation for executive-sponsored governance committees or programs</li></ul>
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<ul><li>Processes invoices, reimbursement requests, and purchase orders in systems; supports budget tracking and reconciliation as needed</li></ul>
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<ul><li>Oversees the use of technology for program operations, such as video conferencing technology, presentation software and other communications technologies</li></ul>
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<ul><li>Must have the ability to work both independently and collaboratively</li></ul>
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<ul><li>Models adaptability and composure amid change, maintaining focus on long-term goals</li></ul>
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<ul><li>Seeks opportunities to streamline processes and strengthen operational systems within executive support</li></ul>
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<ul><li>Provides executive-level decision support by preparing context, synthesizing information, and ensuring timely readiness for executive decision-making</li></ul>
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<ul><li>Tracks key deliverables and follow-up items to ensure accountability and progress toward organizational goals</li></ul>
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<ul><li>Partners with assigned executives to understand goals, priorities, and current initiatives</li></ul>
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<ul><li>Relies on experience and judgment to plan and accomplish goals</li></ul>
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<ul><li>Regular and predictable attendance is an essential job function</li></ul>
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<ul><li>Performs other related duties as assigned</li></ul>
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<ul><li>Competent to meet age-specific needs of the unit assigned</li></ul></div><br>
<div>Requirements and Minimum Qualifications<br>
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<ul><li>Associates degree or equivalent work experience and education required; Bachelors in HealthCare Administration preferred</li></ul>
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<ul><li>3 years&rsquo; experience in providing program or administrative support required</li></ul>
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<ul><li>Previous payor experience including payor workflows, network development, quality improvement, and credentialing preferred</li></ul>
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<ul><li>Knowledge of web-based navigation and technology preferred</li></ul>
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<ul><li>Previous Population Health process experience preferred</li></ul>
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<ul><li>Knowledge of Accountable Care Organizations</li></ul>
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<ul><li>Excellent written and oral communication skills</li></ul>
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<ul><li>Experience with proof-reading and editing</li></ul>
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<ul><li>Proficient with Microsoft 365 (Outlook, Teams, SharePoint, OneNote, Loop, Power Automate, Excel, Word, PowerPoint)</li></ul>
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<ul><li>Must be extremely organized</li></ul>
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<ul><li>Must be skilled in handling time-sensitive and confidential matters</li></ul></div><br>
<div>Working Conditions<br>
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<ul><li>Must be able to lift and move up to 25 lbs</li></ul>
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<ul><li>Must be able to maintain a sitting position</li></ul>
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<ul><li>Typical equipment used in an office job</li></ul>
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<ul><li>Repetitive movements</li></ul></div><p><br>
</p><br>
Location: Kootenai Health &middot; Kootenai Care Network<br>
Schedule: Full Time, Days</div>

KCN Business Operations Assistant

<div><p>Uses knowledge of various human resources functions to provide tactical HR support to managers. Performs a variety of routine tasks such as maintaining records, HRIS entry, and processing employees. The HR Generalist is responsible for performing HR administrative work and providing analysis of HR programs and initiatives.</p><br>
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<p><b>
Essential Job Functions:</b>
</p><ul><li> Supports the human resources department in the maintenance of employee records and performs other clerical or administrative duties including filing, processing mail, copying and scheduling meetings.</li></ul>
<ul><li> Assisting in the recruitment process by attending appropriate meetings, job fairs and identifying candidates.</li></ul>
<ul><li> Assemble and update new hire packages including offer letters and ensure all related Human Resources documentation and forms are current. Track probationary periods of pre hires/new hires and updates managers.</li></ul>
<ul><li> Assist staff with attendance, payroll, benefits, and general inquiries, as well as work towards resolving any discrepancies with Human Resources Director and Payroll Manager.</li></ul>
<ul><li> Support the orientation and onboarding programs.
</li></ul><ul><li> Completes special assignments and projects as required.</li></ul>
<ul><li> Assist managers with performance appraisal program on a yearly basis.</li></ul>
<ul><li> Researches and analyzes advanced HR issues and participates in problem resolution; possesses comprehensive knowledge of subject matter.
</li></ul><ul><li> Provides day-to-day advice, interpretation, and support to client departments regarding the application of human resources policies, guidelines, procedures, and best practices.
</li></ul><ul><li> Collects, analyzes, and presents data.
</li></ul><ul><li> Conducts studies, performs research, and prepares reports for leadership.
</li></ul><ul><li> Assists in the development and implementation of HR programs and policies.
</li></ul><ul><li> Ensures compliance with applicable rules, regulations, and policies.
</li></ul><ul><li> Experience in contract management with CLM software.</li></ul>
<ul><li> Consults with internal customers regarding complex transactions; troubleshoots HR related issues and identifies stakeholders' business needs.
</li></ul><ul><li> Develops, conducts, and/or participates in specialized presentations and training, as appropriate, covering operational and/or technical HR related information.
</li></ul><ul><li> Performs other duties and responsibilities as assigned.</li></ul>
<ul><li> Maintains confidentiality of all hospital and patient information at all times. Follows HIPAA regulations and policies.</li></ul>
<ul><li> Regular and predictable attendance is an essential job function.</li></ul>
<ul><li> Communicate with patients, families and co-workers in person, in writing and on telephone.</li></ul><br>
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<p><b>
Minimum Qualifications:</b></p>
<ul><li> Bachelor's degree preferred.</li></ul>
<ul><li> 2 years' relevant experience.</li></ul>
<ul><li> General office experience required.</li></ul>
<ul><li> HR office experience preferred.</li></ul>
<ul><li> Demonstrated ability to use computer skills including keyboarding and practical data entry into data-based software programs.</li></ul>
<ul><li> Experience with Learning, Performance and Competency Management systems.</li></ul><br>
<div></div>
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Full time, M-F, 40 hours per week, 7:00am-3:30pm</div><br>
<div></div>
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SMH is EOE</div></div>

Human Resources Generalist

Join Kootenai Health and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kootenai Health

About Company

KCN Business Operations Assistant

Human Resources Generalist