Qureos Mentor

Kroll Inc.

<div>Position Overview
We are seeking a highly skilled and experienced Product Support Team Lead/Manager to oversee our global product support team. This is a critical leadership role responsible for ensuring exceptional customer support, driving operational excellence, and managing team performance across multiple regions. The ideal candidate will possess advanced technical and analytical skills, strong leadership capabilities, and a proven track record in managing global support operations.
Key Responsibilities
<ul><li>Team Leadership &amp; Performance Management
<ul><li>Lead and manage a global product support team, ensuring high-quality service delivery and adherence to SLAs.
</li><li>Drive team performance through regular reviews, coaching, and development plans.
</li><li>Foster a culture of accountability, collaboration, and continuous improvement.
</li></ul></li><li>Operational Excellence
<ul><li>Develop and implement support strategies, workflows, and best practices to enhance efficiency and customer satisfaction.
</li><li>Monitor key metrics and create executive-level reports to track performance and identify improvement areas.
</li></ul></li><li>Technical Expertise
<ul><li>Utilize advanced Zendesk skills to configure views, dashboards, and reporting for operational and executive insights.
</li><li>Manage ticketing workflows and optimize support processes using Zendesk.
</li><li>Exposure to Salesforce, AWS services and no-code platforms for automation and integration of support tools.
</li></ul></li><li>Stakeholder Management
<ul><li>Collaborate with Product, Engineering, and Customer Success teams to resolve complex issues and improve product supportability.
</li><li>Act as a key point of escalation for critical customer issues.
</li></ul></li></ul>Required Skills &amp; Qualifications
<ul><li>Experience: 8&ndash;12 years in technical/product support, with at least 3&ndash;5 years in a leadership role managing global teams.
</li><li>Technical Skills:
<ul><li>Advanced proficiency in Zendesk (reporting, views, automation).
</li><li>Working knowledge of Salesforce for support operations.
</li><li>Familiarity with AWS and no-code platforms for workflow automation.
</li><li>Azure DevOps exposure is preferred
</li></ul></li><li>Strong analytical and problem-solving skills with the ability to interpret data and drive decisions.
</li><li>Excellent communication and stakeholder management skills.
</li><li>Ability to work in a fast-paced, global environment and manage multiple priorities effectively.
</li></ul>Preferred Qualifications
<ul><li>Experience in SaaS or technology-driven organizations.
</li><li>ITIL or similar certification in service management.
</li><li>Exposure to AI-driven support tools and automation.
</li></ul>#LI-IK1
#LI-Hybrid</div>

Associate Manager II, Investigations, Diligence and Compliance -Core

<div>This position will involve assisting in the delivery of the Firm&rsquo;s Fund Solutions and Restructuring services based in Mumbai and/or Delhi. Typical assignments will include business development initiatives including pitchbook development, proposal support, and global research for global Liquidation/ End of Fund Life situations. .
Our Fund Solutions and Restructuring professionals serve as financial advisors to fund managers, companies, financial sponsors, lenders, creditors and other interested parties in special and distressed situations across virtually every industry and every situation throughout the business life cycle.
As an analyst/consultant, Fund Solutions, you will be responsible for supporting complex fund liquidation and wind-down engagements across jurisdictions. This role will be based in India and will collaborate closely with global teams in the U.S., Europe, and APAC to work on high-quality solutions to asset managers, fund administrators, and institutional investors navigating end-of-life fund scenarios. The successful candidate will work on a range of assignments including supporting the global teams in analyzing prospective fund solution opportunities, supporting on drafting proposals including financial analysis of the portfolio, supporting on multiple research initiatives and maintaining key stakeholder relations. The candidate will support the growth of the Fund Solutions and Restructuring business in the Asia &amp; EMEA region.
Navigating Responsibilities:
<ul><li>Work on customized proposals and responses for fund liquidation, wind-down, and other End of Fund Life mandates.
</li><li>Review fund documentation (LPAs, IMs, governing documents) for right interpretations and submissions in pitch proposals.
</li><li>Collaborate and support the global teams with multiple regular and ad hoc research initiatives.
</li><li>Maintain and update standardized templates, credentials, and case studies for use across geographies.
</li><li>Understanding of public and private databases like Pitchbook, Preqin and Capital IQ is a must.
</li><li>Coordinating and working with multiple teams across Kroll to ensure deadlines are met and proactively communicate progress/updates with external stakeholders.
</li><li>Communicate with internal and external stakeholders.
</li><li>Work with senior staff on high-level decision-making.
</li><li>Understanding of valuation concepts
</li><li>Build and maintain professional relationships with fund managers, financial sponsors, creditors, asset agents and solicitors.
</li><li>Ability to work in regulated environments like SEC, Cayman, Mauritius etc
</li></ul>Essential Traits:
<ul><li>Strong interpersonal, written and oral communication skills.
</li><li>Ability to develop and drive relationships with individuals from all industries.
</li><li>Ability to master new tasks quickly whilst showing strong attention to detail.
</li><li>Strong organisational skills with the ability to prioritise tasks and work on multiple assignments
</li><li>Ability to manage rapidly changing assignments and work well under pressure.
</li><li>Strong team player and work in a team environment, across multiple mandates.
</li><li>Strong analytical, critical thinking and problem-solving skills.
</li><li>Ability to assess and manage risk, deal with ambiguity and understand the commercial drivers of the outcomes of our work
</li><li>Relevant degree, achieving 2:1 or equivalent.
</li><li>At least 2 to 3 years&rsquo; relevant experience.
</li><li>Prior exposures to fund structures, such as master/feeder, management fee, carry etc is preferred
</li><li>A relevant accounting or investment qualification is preferred
</li><li>Proficiency in Microsoft Word, Excel and PowerPoint.
</li></ul>About Kroll
Join the global leader in risk and financial advisory solutions - Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients&rsquo; value? Your journey begins with Kroll.
Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
To be considered for a position, you must formally apply via careers.kroll.com
#LI-Hybrid
 #LI-IK1</div>

Senior Consultant, Fund Solutions Restructuring India

<div>This position will involve assisting in the delivery of the Firm&rsquo;s Fund Solutions and Restructuring services based in Mumbai and/or Delhi. Typical assignments will include participating in fund and restructuring advisory, asset wind down support and asset management projects.
Our Fund Solutions and Restructuring professionals serve as financial advisors to fund managers, companies, financial sponsors, lenders, creditors and other interested parties in special and distressed situations across virtually every industry and every situation throughout the business life cycle.
As a VP/Manager, Fund Solutions, you will be responsible for supporting complex fund liquidation and wind-down engagements across jurisdictions. This role will be based in India and will collaborate closely with global teams in the U.S., Europe, and APAC to manage, lead and deliver high-quality solutions to asset managers, fund administrators, and institutional investors navigating end-of-life fund scenarios. In addition to training junior staff members, the successful candidate will work on a range of assignments including supporting the global teams including management of fund operations (mainly in End Of Fund Life situations for global funds) such as accounting, taxation, legal and investor relations. You will also work on asset management, financial analysis, NAV workings and exit related strategies for such funds. The candidate will support the growth of the Fund Solutions and Restructuring business in the Asia &amp; EMEA region.
Navigating Responsibilities:
<ul><li>Coordinating and working with multiple teams across Kroll to ensure deadlines are met and proactively communicate progress/updates with external stakeholders.
</li><li>Review the work of the junior team members, coordinate and manage workflow amongst the team and ensure timely delivery of the projects.
</li><li>Understanding public and private databases like Pitchbook, Preqin and Capital IQ is a plus.
</li><li>Review fund documentation (LPAs, IMs, governing documents) to identify constraints and obligations.
</li><li>Draft and present liquidation strategy memos, investor updates, and board-level communications.
</li><li>Oversee the efficient and timely progression of a portfolio of Fund Solutions and Restructuring projects.
</li><li>Communicate with internal and external stakeholders.
</li><li>Understanding of valuation concepts
</li><li>Strong hold on accounting and financial concepts.
</li><li>Prior exposures to fund structures, such as master/feeder, management fee, carry etc. is preferred
</li><li>Ability to interpret and apply foreign rules, regulations and laws is a plus. Ability to work in regulated environments like SEC, Cayman, Mauritius etc.
</li><li>Build and maintain professional relationships with fund managers, financial sponsors, creditors, asset agents and solicitors.
</li></ul>Essential Traits:
<ul><li>Strong interpersonal, written and oral communication skills.
</li><li>Ability to develop and drive relationships with individuals from all industries.
</li><li>Ability to master new tasks quickly whilst showing strong attention to detail.
</li><li>Ability to lead a team consisting of Senior Associates and Analysts.
</li><li>Strong organisational skills with the ability to prioritise tasks and work on multiple assignments
</li><li>Ability to manage rapidly changing assignments and work well under pressure.
</li><li>Strong team player and work in a team environment, across multiple mandates.
</li><li>Strong analytical, critical thinking and problem-solving skills.
</li><li>Ability to assess and manage risk, deal with ambiguity and understand the commercial drivers of the outcomes of our work
</li><li>Relevant degree, achieving 2:1 or equivalent.
</li><li>At least 6 to 7 years&rsquo; relevant experience.
</li><li>A relevant accounting or investment qualification is preferred
</li><li>Proficiency in Microsoft Word, Excel and PowerPoint.
</li></ul>About Kroll
Join the global leader in risk and financial advisory solutions - Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients&rsquo; value? Your journey begins with Kroll.
Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
To be considered for a position, you must formally apply via careers.kroll.com
#LI-Hybrid
 #LI-IK1</div>

Manager, Fund Solutions (Project) Restructuring

<div>In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity&mdash;not just answers&mdash;in all areas of business. We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. As part of One team, One Kroll, you&rsquo;ll contribute to a supportive and collaborative work environment that empowers you to excel. 
Our Restructuring practices&rsquo; aim is to provide effective solutions to its clients. Our clients include major high street banks, asset-based lenders, private equity houses, accountants, solicitors, financial sponsors, lenders, creditors, corporates and individuals. We are tasked with offering transaction and advisory services along with expert guidance to both domestic and foreign organizations in distressed situations across virtually every industry and every situation.
At Kroll, your work will help deliver clarity to our clients&rsquo; most complex governance, risk and transparency challenges. Apply now to join One team, One Kroll.
RESPONSIBILITIES:
<ul><li>To collate information and assist in the preparation of reports.
</li><li>To take ownership of work assignments and manage workload.
</li><li>To keep line managers appraised on progress.
</li><li>To assist and support other members of the team as required.
</li><li>To take an active part in the firm and demonstrate a &ldquo;can do&rdquo; approach.
</li><li>Identify and discuss with the manager issues and obstacles as they arise, suggesting solutions to overcome and progress matters;
</li><li>Ensure deadlines are met and case progression can be demonstrated across assigned work / tasks;
</li><li>Be able to work on several different assignments effectively at one time;
</li><li>Visit client premises/offices and liaise with client&rsquo;s employees, agents and solicitors as necessary;
</li><li>Strong understanding of reading and analyzing financial statements
</li><li>Be able to understand and prepare financial models.
</li><li>Build and maintain relationships with key stakeholders;
</li><li>Draft standard and non-standard correspondence as required;
</li><li>Provide assistance in investor reach out, preparation of collaterals and due diligence.
</li><li>Adhere to Kroll&rsquo;s systems, policy requirements and relevant Health &amp; Safety policy;
</li><li>Be willing to travel as per work requirements.
</li></ul>SKILLS:
<ul><li>Strong interpersonal, written and oral communication skills;
</li><li>Ability to master new tasks and industries quickly;
</li><li>Engaging personality and strong team player;
</li><li>Ability to work well under pressure and deal with ambiguity;
</li><li>Strong organizational skills;
</li><li>Strong attention to detail;
</li><li>Proficiency with PowerPoint, Excel and Word.
</li></ul>REQUIREMENTS:
<ul><li>Qualified CA / ACCA (preferably one 1st attempt) OR MBA OR CFA (preferably one 1st attempt)
</li><li>2-3 years&rsquo; financial / commercial experience in Big 4, investment banking or equivalent, with experience in M&amp;A, restructuring, valuation, audit, management accounting. OR;
</li><li>2-3 year`s of transaction advisory experience with Big 4 or a boutique investment banking firm..
</li><li>Good understanding of financial modelling
</li><li>Hands-on experience of preparation of information memorandum, investment teasers and related collaterals
</li><li>Previous restructuring/ insolvency experience desirable
</li><li>Bachelors / Masters degree in finance or similar
</li><li>Strong academic track record
</li><li>Strong interpersonal, written and oral communication skills
</li><li>Ability to master new tasks and industries quickly
</li><li>Engaging personality and strong team player
</li><li>Ability to work well under pressure and deal with ambiguity
</li><li>Strong organizational skills
</li><li>Strong attention to detail
</li><li>Excellent PowerPoint, Excel and Word skills
</li></ul>In order to be considered for a position, you must formally apply via careers.kroll.com
#LI-IK1
#LI-Hybrid</div>

Consultant, Restructuring India

<div>This position will involve assisting in the delivery of the Firm&rsquo;s Fund Solutions and Restructuring services based in Mumbai and/or Delhi. Typical assignments will include participating in fund and restructuring advisory, asset wind down support and asset management projects.
Our Fund Solutions and Restructuring professionals serve as financial advisors to fund managers, companies, financial sponsors, lenders, creditors and other interested parties in special and distressed situations across virtually every industry and every situation throughout the business life cycle.
As an analyst/consultant, Fund Solutions, you will be responsible for supporting complex fund liquidation and wind-down engagements across jurisdictions. This role will be based in India and will collaborate closely with global teams in the U.S., Europe, and APAC to work on high-quality solutions to asset managers, fund administrators, and institutional investors navigating end-of-life fund scenarios. The successful candidate will work on a range of assignments including supporting the global teams including management of fund operations (mainly in End of Fund Life situations for global funds) such as accounting, taxation, legal and investor relations. You will also work on asset management, financial analysis, NAV workings and exit related strategies for such funds. The candidate will support the growth of the Fund Solutions and Restructuring business in the Asia &amp; EMEA region
Navigating Responsibilities:
<ul><li>Coordinating and working with multiple teams across Kroll to ensure deadlines are met and proactively communicate progress/updates with external stakeholders.
</li><li>Understanding public and private databases like Pitchbook, Preqin and Capital IQ is a plus.
</li><li>Review fund documentation (LPAs, IMs, governing documents) to identify constraints and obligations.
</li><li>Draft and present liquidation strategy memos, investor updates, and board-level communications.
</li><li>Communicate with internal and external stakeholders.
</li><li>Understanding of valuation concepts
</li><li>Strong hold on accounting and financial concepts.
</li><li>Prior exposures to fund structures, such as master/feeder, management fee, carry etc. is preferred
</li><li>Ability to interpret and apply foreign rules, regulations and laws is a plus. Ability to work in regulated environments like SEC, Cayman, Mauritius etc
</li></ul>Essential Traits:
<ul><li>Strong interpersonal, written and oral communication skills.
</li><li>Ability to develop and drive relationships with individuals from all industries.
</li><li>Ability to master new tasks quickly whilst showing strong attention to detail.
</li><li>Strong organisational skills with the ability to prioritise tasks and work on multiple assignments
</li><li>Ability to manage rapidly changing assignments and work well under pressure.
</li><li>Strong team player and work in a team environment, across multiple mandates.
</li><li>Strong analytical, critical thinking and problem-solving skills.
</li><li>Ability to assess and manage risk, deal with ambiguity and understand the commercial drivers of the outcomes of our work
</li><li>Relevant degree, achieving 2:1 or equivalent.
</li><li>At least 2 to 3 years&rsquo; relevant experience.
</li><li>A relevant accounting or investment qualification is preferred
</li><li>Proficiency in Microsoft Word, Excel and PowerPoint
</li></ul>About Kroll
Join the global leader in risk and financial advisory solutions - Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients&rsquo; value? Your journey begins with Kroll.
Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
To be considered for a position, you must formally apply via careers.kroll.com
#LI-Hybrid
 #LI-IK1</div>

Consultant, Fund Solutions -Restructuring India

<div>Our Investigations, Diligence and Compliance practice provides firms, regulators and government agencies with world class expertise in forensic investigations and intelligence, due diligence and compliance solutions, including managed services, digital tools and technology advisory.
Kroll&rsquo;s Investigations, Diligence and Compliance practice is recruiting an associate to join our Eastern Europe and Central Asia team. The role is based in Dubai.
In the Investigations, Diligence and Compliance practice, an Associate is responsible for conducting research and analysis, and drafting reports for clients. This role requires an imaginative and creative thinker with the ability to work to tight deadlines often balancing a significant and varied caseload.
As part of the Eastern Europe and Central Asia team, a keen interest in Eastern European and Central Asian politics and business, and the ability to write sophisticated narrative reports in English is essential.
Fluency in spoken and written English as well as a regional language (such as Ukrainian, Polish, Czech, Uzbek, or Kazakh) is a pre-requisite for interview. Beneficial: fluency in another regional language.
Day-to-day Responsibilities:
<ul><li>Carry out secondary research by utilizing databases, internet and public domain tools focused on the region covered by the Eastern Europe and Central Asia team.
</li><li>Conduct research and analysis with a focus on areas of potential risk, including reputational and financial risk.
</li><li>Manage and analyze findings from confidential on the ground sources.
</li><li>Review corporate records; contracts and other documentation, and financial statements.
</li><li>Produce detailed analysis of intelligence identified through research, by interpreting and distilling significant patterns, themes and developments.
</li><li>Write well-structured, logical, and objective reports that presents research in a client-focused manner and addresses the clients&rsquo; central questions and concerns.
</li><li>Coordinate international cross-office projects by working closely with colleagues in other offices.
</li><li>Organize project files, maintain accurate research records and record all costs incurred on projects.
</li><li>Identify own learning needs and opportunities to continuously seek to improve performance.
 </li></ul>The Ideal Candidate:
<ul><li>Strong academic background, demonstrating a high level of proficiency in analytical research, complex problem solving, and critical thinking. Preferably a degree in one of the following: Economics, Journalism, International Relations, Political Science, or Security Studies
</li><li>Experience and skills in using investigative analysis tools, computer programming, or data analytics.
</li><li>An interest in business and commercial affairs,
</li><li>Strong understanding and a developed interest in regional politics and current affairs.
</li><li>Analytical Thinker: An analytical, inquisitive, and logical mind, with excellent attention to detail and a rigorous approach to conducting research. Enthusiasm for finding &ldquo;the needle in the haystack.&rdquo;
</li><li>Communication Skills: Strong communications skills Excellent report writing skills.
</li><li>Language Skills: Required: Fluent spoken and written English as well as fluency in a regional language such as Ukrainian, Polish, Czech , Uzbek or Kazakh. Beneficial: fluency in another regional language.
</li></ul>About Kroll
Join the global leader in risk and financial advisory solutions&mdash;Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients&rsquo; value? Your journey begins with Kroll.
Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
In order to be considered for a position, you must formally apply via careers.kroll.com .
#LI-DNI</div>

Associate, Investigations, Diligence & Compliance

Join Kroll Inc. and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.