Qureos Mentor

Kron

<div>
 
 We are looking for a
 
 System Support Engineer
 
 for our Istanbul Office.
 
 
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Supporting Kron solutions deployed in telecommunications operators &amp; big enterprise customers to solve the customer problems related with different products.
 </li>
 <li>
 Create and maintain a high standard of operational excellence in global systems support.
 </li>
 <li>
 Oversee the effectiveness and success of all system support services
 </li>
 <li>
 Develop, implement, and maintain policies, procedures, and training plans for resource administration and proper usage.
 </li>
 <li>
 Provide guidance and technical expertise on issues encountered within the systems.
 </li>
 <li>
 Establish and maintain effective communication with local and global customers and vendors.
 </li>
 </ul>
 
 
 
 
 
 Key Qualifications
 
 
 
 <ul>
 <li>
 Must have Bachelor&rsquo;s degree or higher in Engineering, Information Technology, or related discipline.
 </li>
 <li>
 2+ years of enterprise systems support experience
 </li>
 <li>
 Ability to prioritize and manage multiple tasks in a fast-paced environment
 </li>
 <li>
 Knowledge of estimating levels of effort and managing projects through to completion.
 </li>
 <li>
 Excellent organizational, supervisory, communication, collaboration, and analytical skills.
 </li>
 <li>
 Must have excellent verbal and written communication skills.
 </li>
 <li>
 Must be willing to travel and spend periods of time at various sites.
 </li>
 <li>
 Hands-on experience in Linux/Unix environments, including Unix commands and basic scripting.
 </li>
 <li>
 Experience analyzing server-side production logs
 </li>
 <li>
 Database knowledge/experience will be plus
 </li>
 <li>
 Networking knowledge&amp;experience will be plus
 </li>
 <li>
 Experience communicating and working with external customers and 3rd party vendors
 </li>
 <li>
 Self-motivated, adaptable, and able to approach problems from different perspectives.
 </li>
 <li>
 Ability to work independently as well as part of a team
 </li>
 <li>
 Experience working in a 24-7 Production environment
 </li>
 </ul>
 
 
</div>

System Support Engineer

<div>
 
 We are looking for an
 
 Operation &amp;
 
 
 Support Engineer
 
 to be employed in our
 
 &Idot;stanbul
 
 office.
 
 
 
 
 
 Duties And Responsibilities
 
 <ul>
 <li>
 Supporting Kron solutions deployed in telecommunications operators &amp; big enterprise customers to solve the customer problems related with different products.
 </li>
 <li>
 Create and maintain a high standard of operational excellence in global systems support.
 </li>
 <li>
 Oversee the effectiveness and success of all system support services
 </li>
 <li>
 Develop, implement, and maintain policies, procedures, and training plans for resource administration and proper usage.
 </li>
 <li>
 Provide guidance and technical expertise on issues encountered within the systems.
 </li>
 <li>
 Establish and maintain effective communication with local and global customers and vendors.
 </li>
 </ul>
 
 
 
 
 Key Qualifications
 
 <ul>
 <li>
 Must have Bachelor&rsquo;s degree or higher in Engineering, Information Technology, or related discipline.
 </li>
 <li>
 2+ years of enterprise system and software support experience with strong focus on java application log analysis, troubleshooting, and root cause investigation in production environments.
 </li>
 <li>
 Hands-on experience in Linux/Unix environments is required, including strong knowledge of Unix commands and bash scripting.
 </li>
 <li>
 Must have hands-on experience in
 
 Linux/Unix operating systems
 
 for system and application support.
 </li>
 <li>
 Ability to prioritize and manage multiple tasks in a fast-paced environment
 </li>
 <li>
 Knowledge of estimating levels of effort and managing projects through to completion.
 </li>
 <li>
 Excellent organizational, supervisory, communication, collaboration, and analytical skills.
 </li>
 <li>
 Must have excellent verbal and written communication skills.
 </li>
 <li>
 Must be willing to travel and spend periods of time at various sites.
 </li>
 <li>
 Experience communicating and working with external customers and 3rd party vendors
 </li>
 <li>
 Self-motivated, adaptable, and able to approach problems from different perspectives.
 </li>
 <li>
 Ability to work independently as well as part of a team
 </li>
 <li>
 Experience working in a 24-7 Production environment
 </li>
 <li>
 Experience communicating with 3rd party vendors.
 </li>
 </ul>
 
 
 
 
 Preferred Experience (Alongside Core Requirements)
 
 <ul>
 <li>
 Database knowledge/experience.
 </li>
 <li>
 Networking knowledge/experience.
 </li>
 <li>
 Prior experience working directly with telecom operators or large enterprise customers.
 </li>
 </ul>
 
 
</div>

Operation & Support Engineer

Join Kron and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kron

ABOUT_COMPANY

System Support Engineer

Operation & Support Engineer