Urwah Admin

Kuehne+Nagel

<div><div><div><div><b>It's more than a job</b></div></div><p>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</p><div><div><div><div>
&lrm;</div>
</div><div><p>The Operational Care Specialist is responsible for managing the coordination of shipments accurately and timely, meeting customer transit time requirements. The Operational Care Specialist is part of a team (Operational Care Centers) responsible for coordinating transport activities by executing the necessary bookings with our partners and gateways, generating the required documentation, and monitoring each shipment, including deviation handling. You liaise with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc.). Securing buy rates (when required), as well as capacity with qualified carriers/partners and or via the KN gateways is critical. All activities are to be performed in compliance with rules and regulations governing air transport, industry, and product standards, KN standards and guidelines, and executed via KN operational systems.</p></div></div><div><div><div><b>
How you create impact</b></div>
</div><div><ul><li>Manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables.</li><li>
Follows the communication concept for effective communication with stakeholders.</li><li>
Monitor shipments, follow up on all deviations, accurate and timely updates for visibility in internal systems, including financial data.</li><li>
Review and clarify operational instructions if there are conflicts or deviations with regulatory requirements, routing, tracking and tracing, rate information, or other discrepancies.</li><li>
Promptly report problems, operational disputes or discrepancies to the direct supervisor.</li><li>
Collaborates with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed.</li><li>
Monitors operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered.</li><li>
Collaborates with the Optimization Team for most effective process execution and systems setup/automation, maximizing systems utilization and avoiding manual processes is critical.</li><li>
Maximize profitability through cost optimization.</li><li>
Active participant in process improvement identification, and implementing changes.</li><li>
Work with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations.</li></ul></div></div><div><div><div><b>
What we would like you to bring</b></div>
</div><div><ul><li>3+ years of air logistics business unit experience handling air shipments.</li><li>
2+ years of freight forwarding industry experience.</li><li>
High level of attention to detail is necessary, coupled with excellent communication and organizational skills when dealing with stakeholders both internally and externally.</li><li>
Proven track record of airfreight knowledge and expertise,</li><li>
Possess a &quot;can do&quot; customer service mindset.</li><li>
Adaptable and eager to work in a dynamic environment.</li><li>
Adherence to regulatory requirements is a must, and this is accompanied by a knowledge of industry specific guidelines.</li></ul><p></p><p><br>
This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.</p></div></div><div><div><div><b>
What's in it for you</b></div>
</div><div><p>At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $28.00 and $33.00. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-SB1</p><p></p><p><br>
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.</p><p></p><p><br>
Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.</p></div></div></div><p></p><div><div><b><br>
Who we are</b></div></div><p>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</p><p>
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</p><p>
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.</p></div>
<div><p><b>EEO Statement</b><b>
</b></p><p>Kuehne+Nagel is committed to Equal Employment Opportunity (&ldquo;EEO&rdquo;) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation.<br>
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Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment.<br>
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Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.
</p></div><div><p>Contact
 </p><p>Kuehne+Nagel Recruitment Team
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Air Logistics Operational Care Specialist

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 <strong>
  It's more than a job
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 </strong>
 Are you ready to take on a critical role in shaping seamless customer experiences in logistics? As a Customer Onboarding Expert at Kuehne+Nagel, you will lead new business integrations, ensuring smooth transitions and operational excellence. With our proven CTI methodology and Zero Failure process, you will be the key player in turning complex challenges into success stories. Join us and make an impact in the dynamic world of contract logistics!
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 &lrm;
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 The Customer Onboarding Expert is responsible for supporting customer integration processes, including new business start-ups, system migrations, facility relocations, and specific projects. This role ensures tasks are completed on time, within scope, and aligned with Kuehne+Nagel/Customer objectives. It involves supporting activities and collaborating with team members to achieve project goals with the National Contract Logistics Customer Onboarding Manager.
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  How you create impact
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   Develop and implement project plans to ensure a smooth customer transition into our services;
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   Track progress and provide regular updates to stakeholders;
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   Work closely with internal teams (Business Development, Operations, IT, Production Systems, and Customer Engagement) to align onboarding processes with customer needs;
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   Manage and coordinate related teams and customer implementations on behalf of the National Contract Logistics Customer Onboarding Manager;
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   Identify and mitigate risks in onboarding processes to improve efficiency;
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   Utilize project management tools to monitor onboarding success and optimize workflows;
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   Translate customer requirements into actionable project plans;
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   Ensure customer expectations are met through clear communication and proactive issue resolution;
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   Provide structured internal and external reporting;
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  <li>
   Address scope changes, risks, and deviations promptly with strong problem-solving skills.
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  </li>
 </ul>
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  What we would like you to bring
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  <li>
   Bachelor's degree (Industrial Engineering, or a related field);
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   2+ experience in , project management, project implementation, customer onboarding or a related field;
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   Proficiency in AutoCAD as it will be used for warehouse design, layout validation, and operational planning;
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   Excellent written and verbal communication skills in both English &amp; Turkish;
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   Strong communication and relationship management skills;
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   Experience with project management methodologies and tools;
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   Analytical mindset with the ability to troubleshoot and optimize processes;
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   A valid driver&rsquo;s license is required.
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   <br/>
  </li>
 </ul>
 Because some stages of the hiring process are carried out in English, we kindly ask all applicants to upload their resume in English
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 <strong>
  What's in it for you
  <br/>
  <br/>
 </strong>
 At Kuehne + Nagel you can demonstrate your personal and professional attributes. And you will have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue to get a little better every day. You can be sure: Your opinion counts.
 <br/>
 <br/>
 <strong>
  Who we are
  <br/>
  <br/>
 </strong>
 Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
 <br/>
 <br/>
 As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
 <br/>
 <br/>
 We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
</div>


Contract Logistics Customer Onboarding Expert

Join Kuehne+Nagel and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kuehne+Nagel

About Company

Air Logistics Operational Care Specialist

Contract Logistics Customer Onboarding Expert