Qureos Mentor

KW Property Management

<div>Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).
As a team member of KW PROPERTY MANAGEMENT &amp; CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting.
<ul><li>As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.</li></ul>
<ul><li>The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.</li></ul>

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.</li></ul>
<ul><li>On assigned properties, act as the company's primary coordinator to assure that the company&rsquo;s efforts fully meet and exceed contractual property management obligations.</li></ul>
<ul><li>Prepare annual budget for the association.</li></ul>
<ul><li>Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.</li></ul>
<ul><li>Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.</li></ul>

Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company&rsquo;s safety standards. Motivates staff to work as a team.
 
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting. 
Acquires and maintains current knowledge of state and regulatory agency statutes and each client&rsquo;s community documents, policies, and procedures.
<ul><li>Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.</li></ul>

Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. 
Responds to phone calls and correspondence in a timely and professional manner. 
Maintain a professional relationship with the BOD, Unit Owners, and vendors. 
Ability to run a BOD meeting when necessary according to Roberts Rules of Order. 
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations. 
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc. 
Supports the KWPM&rsquo;s GREAT values, philosophy, goals and adheres to KWPM policies. 
Organizes time effectively and successfully balances the competing demands of multiple projects. 
Attends monthly Manager&rsquo;s meeting. 
Maintain and uploads all documents into the management support systems accurately and update accordingly. 
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly. 
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company&rsquo;s standards. 
Update Association communication regularly &ndash; Update menu boards, prepare Association newsletter, update Association web-site. 
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required. 
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement. 
Monitors aging report, timely legal action, and updated collection module on a timely basis. 
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
<ul><li>Communication Proficiency</li></ul>
<ul><li>Business Acumen.</li></ul>
<ul><li>Customer/Client Focus.</li></ul>
<ul><li>Decision Making.</li></ul>
<ul><li>Financial Management.</li></ul>
<ul><li>Results Driven.</li></ul>

This position will be responsible in managing the staff on-site

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.

This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client&rsquo;s needs.

There will be some travel to attend training and/or meetings, locally.

Three (3) years of experience as Community Property Manager managing the community operations, such as staff and service contracts. 
High School diploma required, college degree preferred 
Must have a strong working knowledge of customer service principles and practices. 
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity. 
Must be proficient and working knowledge of Microsoft Office Applications. 
Must have a Florida CAM license. 
Must have a valid FL Driver&rsquo;s license. 
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends. 
Must have the ability to react and address all emergency situations in a timely manner. 
Some locations will require bi-lingual in English and Spanish
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>

Property Manager

<div>Schedule: Overnight 11pm-7:30am

The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.
Duties and Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
</li><li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
</ul><ul><li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
<li>Write reports of daily activities and irregularities for management</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li></ul> 


 Work Environment

The working environment will be indoor and will require team member to stand frequently. Low to moderate noise level in the workplace

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.

Position Type

This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.

Travel

No travel is expected for this position.

Required Experience and Education
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
</ul><ul><li>Bi-lingual English/Spanish may be required at some locations</li>
</ul><ul><li>Previous work experience in the hospitality industry highly preferred
 </li></ul>Supervisor

Employee reports directly to the department supervisor and/or the Association Manager of the community.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>

Front Desk Agent (Overnight)

<div>The Chief Engineer is responsible for the oversight of the building maintenance of the property. This includes the interior as well as the exterior of the building. This person must be knowledgeable in HVAC, Refrigeration, and Electrical Engineering.

Performs complex analytical work in providing office and building engineering support and field engineering support to ensuring technical competence and compliance with all current codes and criteria.

Job Complexity &amp; Critical Skills

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>The position is fundamental to the administrative and operational functions of the Company/Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills.</li></ul>
<ul><li>As the key employee of the building operations interior and exterior, the Chief Engineer is essential to the longevity of all equipment and the aesthetic nature of the property. The Chief Engineer must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is also essential, while timelines and maintaining a clean atmosphere are key.</li></ul>
<ul><li>The position is fundamental to all mechanical functions of the community and includes working closely with the Association Manager and their maintenance team to operate the community and facilitate solutions to all types of maintenance problems within the community. Strong leadership skills, customer service skills, technical skills, and problem solving abilities are required.</li></ul>

Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.
<ul><li>Performs the day to day routine maintenance of the building utilizing their maintenance staff in a leadership role.</li></ul>
<ul><li>Develops and adheres to the preventative maintenance program for the community. Update as needed.</li></ul>
<ul><li>Supervise all building repairs done by outside vendors, reporting to the Association Manager satisfactory/unsatisfactory completion.</li></ul>
<ul><li>Maintain an operating environment to achieve a satisfactory level of resident&rsquo;s service as measured by formal and informal feedback and surveys.</li></ul>
<ul><li>Monitoring all systems of the building and performing any and all basic repairs as needed.</li></ul>
<ul><li>Demonstrates a routine and effective ability to adjust to changing circumstances.</li></ul>
<ul><li>Responds to phone calls and correspondence in a timely, professional manner.</li></ul>
<ul><li>Encourages maintenance staff to behave in a professional manner and comply with company&rsquo;s safety standards. Motivates staff to work as a team.</li></ul>
<ul><li>Creates a maintenance report, which depicts an update on the actual condition of the property, progress of specific projects, and makes clear and concise recommendations.</li></ul>
<ul><li>Observes all safety standards and participates in the Company&rsquo;s efforts to provide a safe work environment.</li></ul>
<ul><li>Understands and follows the directions and tasks given by direct supervisor and conscientiously completes them.</li></ul>
<ul><li>Organizes time effectively and successfully balances the competing demands of multiple projects.</li></ul>
<ul><li>Keeps up to date equipment maintenance logs, inventory, and update preventative maintenance manual quarterly.</li></ul>

Competencies:

Financial Management.

Technical Capacity.

Performance Management.

Communication Proficiency.

Ethical Conduct.

Leadership.

Problem Solving/Analysis.

Strategic Thinking

The Chief Engineer will be responsible for interviewing, training, staff development and scheduling.

Work Environment

While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions and fumes. The noise level in the work environment is usually moderate to loud.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical demands and work environment characteristics described here are representative of those that must be met or encountered by the employee to successfully perform the essential functions of this job. The company will provide a reasonable accommodation for a qualified individual with a disability, unless providing such accommodation will present an undue hardship.

While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and smell.

The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus..

This position requires occasional exposure to the outdoor climate and weather conditions.

Position Type/Expected Hours of Work

The schedule of the position is full time (40 hours a week) and will require to be available for emergencies and occasional night and weekend work due to special projects. This an exempt (salaried) position. This position will require to attend occasional off-site meetings during business hours and within the local city limits.

Required Education and Experience
<ul><li>High School Degree; preferred education; AA degree in industry</li></ul>
<ul><li>Three (3) to Five (5) years of experience as a Maintenance employee in a supervisory role in hi-rise buildings.</li></ul>
<ul><li>Must be HVAC Certified and/or have a comparable technical school certification.</li></ul>
<ul><li>Must have strong working knowledge of basic trades, such as, electrical, plumbing, carpentry, HVAC, and painting standard principles and practices.</li></ul>
<ul><li>Ability to analyze and interpret technical aspects, pumps, and motors, mechanical systems with a similar degree of complexity.</li></ul>
<ul><li>Must be proficient and have a working knowledge of Microsoft Word and Excel applications.</li></ul>
<ul><li>Must have a valid Florida driver&rsquo;s license</li></ul>
<ul><li>Must have the ability to react and address all emergency situations in a timely manner, generally within 2 hours. Must be available and go to the property in the event of an emergency, which may be night and/or weekends.</li></ul>

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>

Chief Engineer Miami

<div>Duties and Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Assist in the daily operation of the management office and administrative duties following established Company procedures and guidelines.</li>
<li>Perform administrative assistant functions including but not limited to: record keeping, filing, mail collection and distribution, word processing, data entry, maintain and replenish office supplies, and other essential needs as required.</li>
<li>Maintain, update, type, and coordinate account information in computer database.</li>
<li>Research any owner discrepancies regarding payment to accounts.</li>
<li>Coordinate and track important dates and meetings, such as turnover, annual, and budget meetings.</li>
<li>Ensure that the telephone is answered properly and messages are handled courteously, accurately, and responded to in a timely manner.</li>
<li>Ensure that emails are responded to within 24 hours.</li>
<li>Ensure that all mail (i.e. Fed Ex, UPS, USPS) is picked up daily.</li>
<li>Provide and maintain: architectural approvals, maintenance requests, sale/lease information, as well as any other forms specific to the property that may be developed.</li>
<li>Reservation &amp; coordination of conference room events.</li>
<li>Special projects as instructed.</li>
</ul>
Work Environment 
This position will be located indoors and in an office setting.

Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Position Type/Expected Hours of Work 
This is a full-time non-exempt (hourly) position. Days and hours of work will be determine based on the business needs of the property. This schedule may change to accommodate the business needs of the property.

Required Education and Experience
<ul>
<li>Prior experience in a related position; a minimum of 1-year experience.</li>
<li>Working knowledge of computer and associated programs; MS Office Suite.</li>
<li>Ability to multi-task, set, and manage priorities.</li>
<li>Bi-lingual English/Spanish, a plus</li>
<li>Excellent communication and listening skills in order to interact with a diverse and multi-culture population.</li>
<li>Keyboarding ability with accuracy at 45-50 words per minute.</li>
<li>Must function in team organized environment.</li>
</ul>
Other Duties 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

KW Property Management &amp; Consulting is a drug-free workplace. 
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</div>

Administrative Assistant

Join KW Property Management and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

KW Property Management

About Company

Property Manager

Front Desk Agent (Overnight)

Chief Engineer Miami

Administrative Assistant