Qureos Mentor

KW Property Management

<div>Provides superior customer service to the guests of the building upon their arrival and departure. The Valet parks the vehicle in the appropriate space as well as retrieve the vehicle in a timely manner.

Duties and Essential Functions include the following. Other duties may be assigned to meet business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet guests as vehicle approach the entry.</li>
<li>Maintain the &ldquo;key&rdquo; control system and assure that all keys are locked at all times. Maintain count of all keys in your area including cabinet boxes. Valet office must be locked at all times when not present.</li>
<li>Direct all contractors to parking spaces designated for contractors, service vendors, delivery trucks, etc.</li>
<li>Maintain order and control the vehicles in the parking lot by:</li>
<li>Keep front area clean and neat. Pick up litter from parking lot, entrance area (swept as needed) ashtrays kept clean, and front door free of fingerprints and dirt, entry directory and booth glass.</li>
<li>Keep memos, Log books, records, etc., in order and updated at all times (Recreation room, warning violations, Cabana, etc.)</li>
<li>Be familiar with &ldquo;Post Orders&rdquo; (Gate House procedures) from the Security personnel as you must coordinate with them to relieve them for breaks.</li>
<li>Follow all &ldquo;receiving&rdquo; policies and procedures without any exceptions. Follow all procedures regarding packages/correspondence delivered to the community for residences. All phone calls made to residents should be clear and in a professional manner.</li>
<li>Direct all inquiries regarding all Association affairs to the management office.</li>
<li>Report any violations of the Rules and Regulations that are notice at any time.</li>
<li>Report any and all maintenance items which include, but not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
<li>Receive all telephone calls in a professional manner utilizing proper phone etiquette.</li>
<li>Maintain the valet office area in a professional and a presentable condition.</li>
<li>Control the service elevator keys on move ins/outs and deliveries</li>
<li>Control the valet carts where they are and who are using them. Must be locked at all times.</li>
<li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
</ul>
Position Type/Expected Hours of Work

This position maybe full time or part time. Days and hours of work will be determined at the property. This schedule may change to accommodate the business needs of the property.

Work Environment

This position works outdoors and is exposed to the outside climate, year-round.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will be required lift objects up to 25 lbs. the employee will be required to operate vehicles with automatic and manual transmission.

Required Education and Experience
<ul>
<li>Previous experience as a Valet attendant</li>
<li>Must have three years of driving experience</li>
<li>High school diploma or GED; some college preferred</li>
<li>Employees must possess a valid driver&rsquo;s license in the State of Florida.</li>
</ul>
Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>

Front Desk Agent (Valet)

<div>Schedule: Monday &amp; Tuesday 3:00PM-11:00PM &amp; Sat and Sun 11:30Am-8:00PM

The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.

Duties and Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
</li><li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
</ul><ul><li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
<li>Write reports of daily activities and irregularities for management</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
</ul>
Working Environment

The working environment will be indoor and will require team member to stand frequently. Low to moderate noise level in the workplace

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee must be able to stand for extended periods and occasionally sit, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing up to 30 pounds. The role requires manual dexterity, visual and auditory acuity, and the ability to detect emergency alarms.

Position Type

This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.

Travel

No travel is expected for this position.

Required Education and Experience
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
</ul><ul><li>Bi-lingual English/Spanish may be required at some locations</li>
</ul><ul><li>Previous work experience in the hospitality industry highly preferred
 </li></ul>Supervisor

Employee reports directly to the department supervisor and/or the Association Manager of the community.

Other Duties

This job description is not intended to cover all duties and responsibilities. Duties may change based on operational needs.</div>

Front Desk Agent / Receiving Part Time

Join KW Property Management and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

KW Property Management

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Front Desk Agent (Valet)

Front Desk Agent / Receiving Part Time