Qureos Mentor

Lake Tahoe Community College

<div><h2 class="jobSectionHeader"><b>Position Details</b></h2>
<div><div><div>Position Information
</div><p></p><div><div><div><div><b>Position</b></div> <div>Specialist III, Information Technology System</div>
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<div><div><b>Department</b></div> <div>Information Technology</div>
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<div><div><b>Starting Salary</b></div> <div>$55,153 to $60,879 annually, dependent on education and experience</div>
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<div><div><b>Initial Screening Date</b></div> <div>01/12/2026</div>
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<div><div><b>Preferred Start Date</b></div> <div>03/02/2026</div>
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<div><div><b>Details</b></div>
<div><div>Lake Tahoe Community College (LTCC) announces an opportunity to work in Information Technology as a full-time Specialist III.<br>
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Information technology plays an important role supporting educational services and providing access to the students of LTCC. At LTCC, IT enables a wide range of services as modern education relies heavily on digital tools and platforms to ensure that students have equitable access to learning resources, regardless of their location or circumstances.<br>
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The Specialist III provides advanced technical support, including installation and maintenance of hardware and software systems.<br>
</div><div><b>APPLICATION</b><b> </b><b>PROCESS</b><b>:</b><br>
After review, suitable applicants will be invited by phone or email on or around <b>Wednesday, January 14, 2026</b>to participate in a skills assessment. Successful candidates will then be interviewed by a committee of approximately 3-5 individuals; these interviews are tentatively scheduled for <b>January 28, 2026</b>. Meeting the minimum requirements does not guarantee an interview. LTCC reserves the right to return to the applicant pool at any point during the recruitment process.<br>
</div><div><b>COMPENSATION</b><b>:</b><br>
<b>Salary Range:</b> LTCC offers a competitive compensation package that includes a starting placement salary of <b>$55,153 </b>to <b>$60,879</b> annually, dependent on education and experience. There is potential to reach $70,594 annually, through step advancement plus longevity when appropriate. In addition to base salary, this position qualifies for extra bilingual (Spanish), masters or doctorate pay.<br>
</div><div><b>Benefits:</b> Health and Welfare benefits include medical, dental, vision, life insurance, and long term disability. Several plan options maintain a zero monthly premium cost from the employee. LTCC also matches 26.81% of an eligible employee&rsquo;s salary and contributes it into a CalPERS pension account for qualifying employees.<br>
</div><div><b>Work-Life Balance:</b> This position is 40 hours per week and 12 months per year, including summer and winter hours. Hours are expected to be Monday-Friday, shifts will be within center hours of 8 am to 5 pm, hours will shift according to the needs of the program. This position is eligible for overtime compensation (non-exempt). This position may qualify for LTCC&rsquo;s telecommute program, which allows employees the opportunity to telecommute for up to 20% of the work week after completion of a three-month qualifying period.<br>
</div><div>LTCC provides a generous leave package including 17 paid holidays per year plus 12 days vacation (with the potential to reach 24 days through years of service) and 12 days sick leave per year.</div><div></div><div><b><br>
LTCC&rsquo;s Commitment to Diversity</b></div><div>
Our ideal candidate will share and participate in <b>LTCC&rsquo;s commitment to the values of diversity and equity</b> while serving its ethnically and socioeconomically diverse student population. Lake Tahoe Community College is designated as a Hispanic-Serving Institution, reflecting the surrounding California and Nevada area.</div></div>
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<div><div><b>Description</b></div>
<div><div><b>Definition:</b><br>
Under the direction of an assigned Director or Administrator, perform a variety of highly complex tasks under general guidelines involving independent judgment and responsibility over projects. Duties involve performing the most difficult tasks that require specialized or advanced skill in more than one area of work assigned.<br>
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<b>Distinguishing Characteristics:</b><br>
A Specialist is trained or highly skilled in a particular subject(s). This is the highest-level class in the Specialist series under general guidelines of a director or administrator within a division. Work is performed within general guidelines involving independent judgment and responsibility over projects. Duties involve performing the most difficult tasks out of the Specialist series that require specialized or advanced skill in more than one area of work assigned. Impact on students, financial, physical, or personnel resources is generally division or district wide with possible external connections.<br>
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<b>Representative Duties:</b><br>
Perform highly complex duties to support the ongoing functionalities and processes of designated area; develop and implement systems and procedures to achieve assigned goals; create, monitor, and maintain systems to facilitate the success.<br>
</div><div>Organize and analyze a variety of highly complex program functions; input student, compile a variety of data reports from assigned computer system; establish and maintain various automated records and files; review and edit materials for accuracy; assist with special projects related to designated programs as assigned.<br>
</div><div>Serve as an area expert for program participants, students and others concerning assigned services and functions; interpret, apply, and explain program services, policies and procedures to students, staff, other schools and outside agencies.<br>
</div><div>Provide analysis of various reports; problem solve when performing calculations, maintain records and prepare reports within scheduled timelines; present and disburse information and reports as assigned.<br>
</div><div>Consult and collaborate with administrator and director to assess specialized needs and make recommendations for system changes. Participate in the development and management of project budgets and their spending activity on a per project basis; provide historical data and projections as directed.</div><div>
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Assist Director or Administrator in providing routine work direction, training, and guidance to program/department employees, students, or consultants; coordinate the scheduling of, temporary employees; provide guidance to other program/department staff on procedural variance decisions; help mediate situations to diplomatically resolve issues; act as a liaison for district auditors providing records upon request; ensure Director or Administrator is kept informed; and act as lead staff according to established guidelines when appropriate.<br>
</div><div>Prepare and deliver oral presentations concerning assigned program services and related functions as assigned.<br>
</div><div>Research, gather, compile and collate statistical information and other data as directed.<br>
</div><div>Maintain current knowledge of program and organizational laws, rules, regulations and policies.<br>
</div><div>Communicate with staff, other departments and outside agencies to exchange information, resolve issues and coordinate activities.<br>
</div><div>Serve on a variety of District committees as requested. Participate in district all staff events including but not limited to all campus team building day, convocation, state of the college address, senior day, and graduation.</div><div>
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<b>Information Technology System Option Class</b>
</div><div>Perform complex technical support, installing and maintaining hardware/software. Participate in technology policy and security compliance efforts &mdash; ensure systems meet standards for data protection, backup, access controls, and campus regulatory requirements. Troubleshoot advanced issues and provide guidance and training to junior staff, along with a diverse user base including faculty, staff, and students.<br>
</div><div>Provide general support for employees and students by answering questions regarding computers, copiers, printers, and telecommunications equipment; help end users with setup and use of technology equipment, including classroom media, instructional technology, and mobile computing resources; communicate and answer questions regarding system status, downtime, operating procedures, policies, best practices, and available resources; keep informed of all technology changes which affect end users; prepare departmental process and procedures, training materials, and other documentation; and provide individual end-user training.<br>
</div><div>Assist with IT Security by monitoring and deploying patches and other software updates. Maintain user accounts and menus for the VOIP (Voice Over Internet Protocol) phone system; follow procedures to add and modify login and email accounts; maintain equipment inventory; prepare and deploy computers and other equipment; route requests and support the setup, modification, and termination of employee technology access; maintain detailed maps of the LTCC network.</div><div>
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<b>Other Duties:</b>
</div><div>Perform related duties as assigned.</div></div>
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</div></div></div><div><div>Employment Standards
</div><p></p><div><div><div><div><b>Education and Experience</b></div>
<div><div><i>Education and Experience:</i></div><div>
Any combination equivalent to: associate degree with 3 years of progressively responsible experience.<br>
</div><div><i>Knowledge of:</i></div><ul>
<li>Practices, procedures and techniques involved in the development and implementation of designated functions and services of an assigned program.</li>
<li>General functions, policies, rules and regulations of a community college.</li>
<li>Practices and procedures involved in program training, data collection and program evaluation.</li>
<li>Policies and objectives of assigned programs and activities.</li>
<li>Principles and practices of providing work direction and training to others.</li>
<li>Applicable laws, codes, regulations, policies and procedures.</li>
<li>Record-keeping and report preparation techniques.</li>
<li>Interpersonal skills using tact, patience and courtesy.</li>
<li>Diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of students.</li>
<li>Public speaking techniques.</li>
<li>Hardware and software: Installation, maintenance, and repair of computer hardware, software, servers, and multimedia/audio-visual equipment.</li>
<li>Security: Patch deployment, software updates, and implementing information assurance principles to protect data confidentiality, integrity, and availability.</li>
<li>Specialized applications: Knowledge of specific applications like Active Directory, Intune, server management, VoIP systems, and potentially enterprise-wide systems like Student Information Systems.</li>
<li>Troubleshooting: Advanced troubleshooting and problem-solving for hardware, software, and network connectivity issues.</li>
<li>Network Systems: Local and wide area networks (LAN/WAN), network equipment installation, configuration, and troubleshooting</li><br>
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<i>Ability to:</i>
</div><ul><li>Perform a variety of specialized duties in the development and implementation of designated functions and services in support of an assigned program.</li>
<li>Participate in related training, data collection and program evaluation functions.</li>
<li>Compile, assemble, maintain and disseminate a variety of resource and informational materials.</li>
<li>Participate in the development and implementation of program functions and services.</li>
<li>Conduct and assist with the development and implementation of presentations, workshops and trainings.</li>
<li>Research and provide a variety of expertise in the enhancement of program services.</li>
<li>Process and evaluate a variety of program applications, forms and documents.</li>
<li>Read, interpret, apply and explain rules, regulations, policies and procedures of the program.</li>
<li>Communicate effectively both orally and in writing.</li>
<li>Establish and maintain cooperative and effective working relationships with others.</li>
<li>Meet schedules and timelines.</li>
<li>Plan and organize work.</li>
<li>Establish and maintain a variety of records, files and reports.</li>
<li>Work independently with little direction.</li>
<li>Operate a computer and assigned software.</li>
<li>Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, linguistic, ethnic backgrounds, and disabilities of community college students and staff.</li>
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<b>Additional Requirement (Licensure/Certification):</b>
</div><ul><li>No additional requirement</li></ul><div>
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<b>Working Environment:</b>
</div><ul><li>Indoor Office environment</li>
<li>Constant interruptions</li>
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<div><div><b>Minimum References Needed</b></div> <div>3</div></div></div></div></div></div></div>

Specialist III, Information Technology System

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Specialist III, Information Technology System