Qureos Mentor

Lalamove

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 Lalamove ( https://www.lalamove.com ) is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1800+ employees spread across Asia and LATAM, and has grown tremendously since.
 
 
 Currently, we are launching our service to Turkey and we are seeking several Customer Service Associates.
 
 
 Office location: 4. Levent, Istanbul
 
 
 
 What You&rsquo;ll Do
 
 
 
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 Serve as the first point of contact for incoming customer inquiries and requests, via phone, email, and chat
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 Support frontline CS operation teams to ensure operational excellence and excellent customer service.
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 Troubleshoot and resolve technical issues, working cross-functionally with other teams as needed
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 Produce accurate reports, identify root causes, and come up with relevant action plans to address the gaps in relation to the team, department KPIs and service quality standards.
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 Complete ad-hoc assignments from CX Functional team.
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 Initiate projects that will help improve customer satisfaction and address business requirements (ABR, contact ratio, etc.)
 
 
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 Requirements
 
 
 
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 Advanced skill in Excel &amp; PowerPoint
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 Good Communication Skills in both Turkish and basic communication in English
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Customer Service Associate

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 At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world&rsquo;s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!
 
 
 We are currently looking for a talented and driven Graphic Designer to join our Marketing team in New York. As a Graphic Designer, you will play a vital role in supporting our marketing initiatives and driving brand equity. Your creative expertise will contribute to achieving our marketing and business goals in the US market.
 
 
 
 What You'll Do
 
 
 
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 Support our Marketing manager in developing marketing communications materials that meet the internal brief, timeline and budget
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 Responsible for developing creative concepts, graphic, simple animation and brand asset from functional department, key visual, social content, EDM, website design materials etc
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 Perform basic retouching and manipulation of image
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 Translate the requirements from other functions (e.g. Driver ops, People team) to creative deliverables Assist Marketing manager in managing creative development progress with external agency/production house regarding concept development, photo/video shoot, animation content creation, advertising material installation etc
 
 
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 What You'll Need
 
 
 
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 Bachelor Degree / Diploma holder or above with min. 2 years of experience in multimedia, graphic design or advertising, preferably with hand-on experience on Brand and Marketing communications materials creative development. Experiences in the start up or with production house background will be a plus
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 Proficiency in using MAC and Adobe CC, including Photoshop, Illustrator, Premiere, After Effects. Motion graphic skill will be a plus
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 Experience in working with creative/web agency and production houses will be a plus
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 Team-player with startup spirit and able to fit in a fast-paced, diversified and dynamic working environment
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 Strong graphic sense with excellent eye for details and understanding of design trends
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 Good command in English
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 Candidate must submit portfolio along with the resume
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 Strong sense of local insight in the US
 
 
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 To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
 
 
 This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
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Graphic Designer

<div>
 
 Lalamove
 
 is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!
 
 
 Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.
 
 
 With 1600+ employees spread across SEA, INDIA, LATAM, TURKEY, UAE and GERMANY; our company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.
 
 
 Our strength lies in our internal values, namely
 
 Passion
 
 in serving local communities, empowering SMEs and our driver partners,
 
 Execution
 
 and
 
 Grit
 
 because that is how we differentiate ourselves by never giving up and striving for excellence, and
 
 Humility
 
 - awareness in ourselves to learn from others and never stop improving.
 
 
 At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world&rsquo;s delivery needs.
 
 
 Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realise this vision with a &lsquo;glocal&rsquo; approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.
 
 
 As part of our plan to achieve this ambition we will be entering the Kingdom of Saudi Arabia, starting with Riyadh and seeking a Sales Associate based in Riyadh.
 
 
 
 What You'll Do
 
 
 
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 Sales and lead sourcing: Acquire and onboard business users by maintaining a healthy pipeline of leads as well as developing and taking care of professional relationships
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 Salesmanship: Must have vast experience in sales in KSA, familiarity with the local market, and know how to prospect and qualify leads, build relationships and follow up on new business opportunities.
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 Business development: Develop new business opportunities by establishing a strong working relationship with local partners.
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 Sales operations: Ensure that the standard operating procedures and policies are implemented in a timely and accurate manner.
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 Brand Ambassador: Become the face of Lalamove when engaging local partners to promote our services and values.
 
 
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 What You'll Need
 
 
 
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 Minimum 2 years relevant sales working experience in KSA (startup or logistics industry is a plus).
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 Bachelor's degree Business, Finance or related discipline from a reputable institution.
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 Excellent problem solving, presentation and negotiation skills.
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 Willingness to roll up your sleeves and take accountability.
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 Must have excellent presentation and communications skills and be fluent in English, Arabic is a plus.
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 Proficiency in CRM programs is a plus.
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 Charming personality to build and maintain personal relationships.
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 Autonomous and adaptable to cope with an ever-changing working environment.
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 Can-do attitude and grit to make things happen, to identify and leverage new opportunities.
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 Must have a valid driving license and car.
 
 
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 To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
 
 
 This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
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Sales Associate - Riyadh based

Join Lalamove and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Lalamove

ABOUT_COMPANY

Customer Service Associate

Graphic Designer

Sales Associate - Riyadh based