Qureos Mentor

Lane & Associates Family Dentistry

<div></div><div><div><div>Overall Responsibility:
The Patient Service Representative (PSR) acts as a central administrative liaison, bridging communication between patients and the dental office to support a seamless and positive patient experience.
Key Tasks &amp; Responsibilities:
Daily/Weekly/Monthly Tasks will include, but are not limited to:<ul><li>
Maintains professional &amp; positive attitude when answering calls &amp; patient/office interaction</li><li>
Actively listens to patient concerns or needs and forwards information to Office Manager, Regional Director, &amp; Training &amp; Development Manager, &amp; Sr. PSR Answers, directs, and provides information and assistance to all callers</li><li>
Answers, directs, and responds to all emails from info@lanedds.com &amp; info@ncoso.com</li><li>
Answers, directs, and responds to chat line for lanedds.com &amp; ncoso.com</li><li>
Consistently monitors any voicemail messages for prompt response</li><li>
Contacts all potential new patients from all marketing events</li><li>
Contacts all promotional requests received online and schedules accordingly</li><li>
Keeps up to date with all promotions, new providers schedule and location</li><li>
Documents all interactions in appropriate system, updates call log and promotion log</li><li>
Other duties as assigned</li></ul>
Skills &amp; Attributes:<ul><li>
Excellent planning, analytical, problem solving, and organizational skills</li><li>
Strong interpersonal and communication skills</li><li>
Possess a positive attitude and top-notch customer service skills</li><li>
Work efficiently in a rapidly changing environment</li><li>
Professional appearance and manner</li><li>
Computer proficiency</li></ul>
Job Specifications:<ul><li>
High School Diploma or GED</li><li>
A minimum of 2 years of dental office experience</li><li>
Denticon and Dolphin experience is preferred</li><li>
Bilingual (English/Spanish) is a plus</li><li>
Ability to lift 15-20lbs</li><li>
Please note this position is in office - not remote.</li></ul>
Why You&rsquo;ll Love Working Here:<ul><li>
Competitive pay!</li><li>
Comprehensive Insurance Coverage (after 90 days!) &ndash; Health, Vision, Dental, Life, Disability, FSA &amp; more!</li><li>
401(k) Employer Contribution Plan (after 90 days!)</li><li>
Quarterly Performance Bonus Opportunities!</li><li>
Employee Assistance Program!</li><li>
Uniform Allowance!</li><li>
Paid Time Off &amp; Paid Holidays!</li><li>
Fridays off at 2 PM!</li><li>
Volunteer opportunities with our Smile Squad to earn awesome prizes!</li><li>
Fun team events, giveaways &amp; social campaigns year-round!</li><li>
Birthday and Work Anniversary surprises sent directly from our owners!</li><li>
Employee discounts at major retailers!</li><li>
and so much more!</li></ul></div></div></div>

Patient Service Represent

<div>
 
 
 Now Hiring : Dental Assistant II - Raleigh Wake Forest Road
 
 
 
 
 At Lane &amp; Associates Family Dentistry, we love to make our patients smile, and that starts with you! We are seeking a dedicated DA II to support our dentists in delivering exceptional patient care. This role is responsible for assisting chairside, maintaining operatory inventory, ensuring proper sterilization and infection control, and preparing treatment rooms and materials.
 
 
 
 
 Key Responsibilities&nbsp;
 
 
 
 
 Daily, weekly, and monthly tasks include (but are not limited to):
 
 
 <ul>
 
 <li>
 Assist the dentist with all aspects of patient care.
 </li>
 
 <li>
 Reinforce preventive care instructions to patients.
 </li>
 
 <li>
 Seat and prepare patients for treatment.
 </li>
 
 <li>
 Support patients during dental procedures while ensuring comfort and calm.
 </li>
 
 <li>
 Clean and disinfect operatories after each procedure.
 </li>
 
 <li>
 Prepare tray set-ups and sterilize all instruments.
 </li>
 
 <li>
 Expose digital radiographs (X-rays).
 </li>
 
 <li>
 Take preliminary impressions as needed.
 </li>
 
 <li>
 Monitor all lab cases to ensure readiness for patient appointments.
 </li>
 
 <li>
 Maintain accuracy of the lab tracking system.
 </li>
 
 <li>
 Manage dental supply inventory and ensure operatory readiness.
 </li>
 
 <li>
 Follow OSHA guidelines and company safety policies.
 </li>
 
 <li>
 Assist with obtaining 5-star Google reviews through excellent service.
 </li>
 
 <li>
 Perform other duties as assigned.
 </li>
 
 </ul>
 
 
 
 Skills &amp; Attributes
 
 
 
 <ul>
 
 <li>
 Excellent planning and organizational abilities.
 </li>
 
 <li>
 Strong interpersonal and communication skills.
 </li>
 
 <li>
 Ability to anticipate the needs of both patients and the dentist.
 </li>
 
 <li>
 Professional appearance and demeanor.
 </li>
 
 <li>
 Computer proficiency&nbsp;
 </li>
 
 </ul>
 
 
 
 Job Requirements
 
 
 
 <ul>
 
 <li>
 Dental Assistant Certification (required).
 </li>
 
 <li>
 State of North Carolina X-Ray Certification (required).
 </li>
 
 <li>
 High School Diploma or GED.
 </li>
 
 <li>
 Ability to lift 15&ndash;20 lbs.
 </li>
 
 </ul>
 
 
 
 Why You'll Love Working Here!
 
 
 
 <ul>
 
 <li>
 Competitive pay!
 </li>
 
 <li>
 Comprehensive Insurance Coverage (after 90 days!) &ndash; Health, Vision, Dental, Life, Disability, FSA &amp; more!
 </li>
 
 <li>
 401(k) Employer Contribution Plan (after 90 days!)
 </li>
 
 <li>
 Quarterly Performance Bonus Opportunities!
 </li>
 
 <li>
 Employee Assistance Program!
 </li>
 
 <li>
 Uniform Allowance!
 </li>
 
 <li>
 Paid Time Off &amp; Paid Holidays!
 </li>
 
 <li>
 Fridays off at 2 PM!
 </li>
 
 <li>
 Volunteer opportunities with our Smile Squad to earn awesome prizes!
 </li>
 
 <li>
 Fun team events, giveaways &amp; social campaigns year-round!
 </li>
 
 <li>
 Birthday and Work Anniversary surprises sent directly from our owners!
 </li>
 
 <li>
 Employee discounts at major retailers!
 </li>
 
 <li>
 and so much more!
 </li>
 </ul>
</div>

Dental Assistant II

<div>
 
 
 Now Hiring : Dental Assistant II - Fayetteville
 
 
 
 
 At Lane &amp; Associates Family Dentistry, we love to make our patients smile, and that starts with you! We are seeking a dedicated DA II to support our dentists in delivering exceptional patient care. This role is responsible for assisting chairside, maintaining operatory inventory, ensuring proper sterilization and infection control, and preparing treatment rooms and materials.
 
 
 
 
 Key Responsibilities&nbsp;
 
 
 
 
 Daily, weekly, and monthly tasks include (but are not limited to):
 
 
 <ul>
 
 <li>
 Assist the dentist with all aspects of patient care.
 </li>
 
 <li>
 Reinforce preventive care instructions to patients.
 </li>
 
 <li>
 Seat and prepare patients for treatment.
 </li>
 
 <li>
 Support patients during dental procedures while ensuring comfort and calm.
 </li>
 
 <li>
 Clean and disinfect operatories after each procedure.
 </li>
 
 <li>
 Prepare tray set-ups and sterilize all instruments.
 </li>
 
 <li>
 Expose digital radiographs (X-rays).
 </li>
 
 <li>
 Take preliminary impressions as needed.
 </li>
 
 <li>
 Monitor all lab cases to ensure readiness for patient appointments.
 </li>
 
 <li>
 Maintain accuracy of the lab tracking system.
 </li>
 
 <li>
 Manage dental supply inventory and ensure operatory readiness.
 </li>
 
 <li>
 Follow OSHA guidelines and company safety policies.
 </li>
 
 <li>
 Assist with obtaining 5-star Google reviews through excellent service.
 </li>
 
 <li>
 Perform other duties as assigned.
 </li>
 
 </ul>
 
 
 
 Skills &amp; Attributes
 
 
 
 <ul>
 
 <li>
 Excellent planning and organizational abilities.
 </li>
 
 <li>
 Strong interpersonal and communication skills.
 </li>
 
 <li>
 Ability to anticipate the needs of both patients and the dentist.
 </li>
 
 <li>
 Professional appearance and demeanor.
 </li>
 
 <li>
 Computer proficiency&nbsp;
 </li>
 
 </ul>
 
 
 
 Job Requirements
 
 
 
 <ul>
 
 <li>
 Dental Assistant Certification (required).
 </li>
 
 <li>
 State of North Carolina X-Ray Certification (required).
 </li>
 
 <li>
 High School Diploma or GED.
 </li>
 
 <li>
 Ability to lift 15&ndash;20 lbs.
 </li>
 
 </ul>
 
 
 
 Why You'll Love Working Here!
 
 
 
 <ul>
 
 <li>
 Competitive pay!
 </li>
 
 <li>
 Comprehensive Insurance Coverage (after 90 days!) &ndash; Health, Vision, Dental, Life, Disability, FSA &amp; more!
 </li>
 
 <li>
 401(k) Employer Contribution Plan (after 90 days!)
 </li>
 
 <li>
 Quarterly Performance Bonus Opportunities!
 </li>
 
 <li>
 Employee Assistance Program!
 </li>
 
 <li>
 Uniform Allowance!
 </li>
 
 <li>
 Paid Time Off &amp; Paid Holidays!
 </li>
 
 <li>
 Fridays off at 2 PM!
 </li>
 
 <li>
 Volunteer opportunities with our Smile Squad to earn awesome prizes!
 </li>
 
 <li>
 Fun team events, giveaways &amp; social campaigns year-round!
 </li>
 
 <li>
 Birthday and Work Anniversary surprises sent directly from our owners!
 </li>
 
 <li>
 Employee discounts at major retailers!
 </li>
 
 <li>
 and so much more!
 </li>
 </ul>
</div>

Join Lane & Associates Family Dentistry and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Lane & Associates Family Dentistry

About Company

Patient Service Represent

Dental Assistant II

Dental Assistant II