Qureos Mentor

Lanop Consultants Pvt Ltd

We are looking for a competent female IT Support Officer to manage day-to-day IT operations, maintain systems, support internal users, and oversee essential IT applications including Microsoft Dynamics 365 and CRM. The candidate should be versatile and capable of handling a broad range of IT responsibilities.Duties and Responsibilities:Microsoft 365 Administration: Manage user lifecycle (onboarding, offboarding, role changes) within Microsoft 365.Assign, monitor, and optimize Microsoft 365 licenses. Enforce Conditional Access, MFA, and security compliance across all users. Regularly monitor Secure Score and implement recommendations.SharePoint &amp; Teams Management: Manage SharePoint sites: structure, permissions, access governance. Create and manage new SharePoint communication and team sites as needed. Maintain Microsoft Teams hygiene (archiving, security, guest access policies).Device Management via Intune Enroll, configure, and monitor all company devices via Microsoft Intune. Ensure device compliance policies are applied and maintained. Implement remote wipe, device reset, and lost device protocols.Security &amp; Compliance: Administer and update retention policies, sensitivity labels, and DLP (Data Loss Prevention) rules. Monitor security dashboards and respond to risk alerts (sign-ins, devices, compliance breaches).Coordinate periodic security audits and assist in preparing for compliance reviews.Automation &amp; Process Improvement: Build and maintain Power Automate flows to streamline IT processes (e.g., onboarding approvals, automated notifications).Create and update IT SOPs (Standard Operating Procedures) for recurring tasks. Propose and implement automation projects to reduce manual admin work.IT Projects &amp; Strategic Improvements Lead small-to-medium scale internal IT improvement projects (e.g., SharePoint restructuring, backup policy updates).Participate in IT strategy meetings and contribute actionable improvement plans. Identify opportunities for cost optimization (licensing, subscriptions, vendor contracts).End-User Support and Training: Act as primary IT support contact for users (first and second-line support).Deliver occasional internal training sessions (e.g., SharePoint best practices, cybersecurity awareness).Backup &amp; Disaster Recovery: Manage and test data backup procedures for Microsoft 365 (OneDrive, SharePoint, Exchange).Maintain and periodically test Disaster Recovery Plans and Business Continuity Plans.Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, Software Engineering, or related field</li><li>Practical knowledge of Microsoft Dynamics 365 and CRM platforms</li><li>Basic understanding of networking (LAN/WiFi), hardware, and troubleshooting</li><li>Strong communication, problem-solving, and multitasking abilities</li><li>Professional attitude and ability to work independently</li></ul>Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

IT Support Officer (Female)

Key Responsibilities1. Internal Zoho System Management<ul><li>Maintain and manage Zoho One for our offices in Pakistan, UK, and Dubai.</li><li>Ensure all Zoho apps (CRM, Books, Creator, Desk, Projects, Analytics, Inventory, etc.) run smoothly.</li><li>Troubleshoot issues, optimize performance, and support internal users.</li><li>Implement new features, modules, or automations based on internal requirements.</li></ul>2. Client Zoho Implementation<ul><li>Understand client requirements and build complete Zoho solutions for them.</li><li>Design and develop Zoho CRM customizations, modules, fields, and workflows.</li><li>Create end-to-end automated business processes for clients in various industries.</li><li>Conduct client onboarding, training, and post-implementation support.</li></ul>3. Zoho Development<ul><li>Write and optimize Deluge Scripts for automation and custom functions.</li><li>Build Zoho Creator applications, forms, dashboards, and custom pages.</li><li>Develop Client Scripts, Widgets, Custom Buttons, and Blueprints.</li></ul>4. Integrations &amp; APIs<ul><li>Create and maintain integrations between Zoho apps and third-party systems.</li><li>Manage APIs, webhooks, authentication tokens, and server-side scripts.</li><li>Ensure accurate synchronization of data across all Zoho applications.</li></ul>5. Reporting &amp; Data Management<ul><li>Create advanced dashboards and reports in Zoho Analytics.</li><li>Perform data cleaning, migration, backups, and structure optimization.</li><li>Ensure data accuracy and compliance across all Zoho systems.</li></ul>RequirementsMust-Have Skills<ul><li>Proven experience in Zoho One implementation and administration.</li><li>Strong command of Deluge scripting, Zoho CRM customization, and Zoho Creator development.</li><li>Experience with API integrations and third-party system connectivity.</li><li>Ability to manage multiple Zoho environments (internal + clients).</li><li>Strong problem-solving skills and ability to work independently.</li><li>Good communication skills in English for internal and client coordination.</li></ul>Preferred Qualifications<ul><li>2&ndash;4+ years of hands-on Zoho development experience.</li><li>Experience working with Zoho Books, Inventory, Desk, Projects, and Analytics.</li><li>Prior experience managing Zoho for multiple offices or multinational companies.</li><li>Bachelor&rsquo;s degree in Computer Science, IT, or a similar field.</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Opportunity to work with international teams in Pakistan, UK, and Dubai.</li><li>Exposure to multiple industries and advanced Zoho implementations.</li><li>Career growth in Zoho development, automation, and enterprise integrations.</li><li>Supportive environment with continuous learning and professional development.</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthWork Location: In person

Zoho Developer

Join Lanop Consultants Pvt Ltd and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Lanop Consultants Pvt Ltd

ABOUT_COMPANY

IT Support Officer (Female)

Zoho Developer