Qureos Mentor

LAZ Parking

<div>The Spirit of the Position: 
 
The Maintenance Specialist is responsible for all janitorial responsibilities for garages and surface lots, ensuring they are maintained and cleaned daily. Interacted with customers, handled disputes, and communicated effectively between departments, co-workers, customers, and clients. This position also requires you to valet on select days and customer service.
Shifts: Full-time and Part-time seasonal 
Compensation: $21.00/hour; non-tipped

 Principal Job Duties:
<ul><li>Responsible for general maintenance of the garage and surface lots &ndash; sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, painting, etc.
</li><li>Assist with snow removal and winter upkeep (managing sidewalks and garages).</li><li>
You may need to operate the garage/floor sweeper and scrubber to ensure the floors are clean and safe.
</li><li>Responsible for ensuring all daily duties on the maintenance checklist are completed efficiently and timely.
</li><li>Greet customers using their names, be responsive and timely with correspondence and problem resolution, display a caring attitude, and develop rapport with the customer base.
</li><li>Provide vehicle assistance to customers in garages and surface lots. Assist customers over the intercom system, in lobbies, lanes, and the parking office.
</li></ul><ul><li>Assist customers over the intercom system, in lobbies, lanes, and the parking office.
</li><li>Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help.
</li><li>Assist with cashiering functions as needed.
</li><li>Perform other duties as assigned.
</li><li>Ensure garages and surface lots are maintained and cleaned daily. 
 
</li><li>Assist with snow removal and management of winter upkeep (managing sidewalks and garages).
</li></ul><ul><li>May need to operate garage/floor sweeper and scrubber to ensure clean and safe floors.
</li></ul><ul><li>Responsible for ensuring all daily duties on the maintenance checklist are completed efficiently and timely.
</li></ul><ul><li>Provide vehicle assistance to customers in garages and surface lots. Assist customers over the intercom system, in lobbies, lanes, and the parking office.
</li></ul><ul><li>Perform other duties as assigned. &middot;
</li></ul>Requirements: 
 
<ul><li>You will need a valid driver&rsquo;s license with 2+ years of driving experience to operate Maintenance 
vehicles. (required)</li><li>
Customer Service Experience</li><li>
Experience with different types of tools (required)</li><li>
Experience with pressure washing (required)</li><li>
Janitorial Experience + Sweeping (required)</li></ul>

Education: 
 
<ul><li>A high school diploma or GED is preferred but not required.
</li></ul>Experience:
<ul><li>Experience with general facility maintenance is required.
</li><li>Experience in customer relations.
</li><li>Parking industry experience is preferred but not required.
</li></ul>Skills:
<ul><li>Ability to communicate professionally and effectively.
</li><li>Willingness to be flexible and work multiple facility locations.
</li><li>Ability to handle challenging and, at times, emotionally charged situations.
</li><li>Must be able to work unsupervised.
</li></ul><ul><li>Ability to speak, read, and comprehend the English language.
</li><li>Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
</li><li>Demonstrates a sense of urgency and timeliness.
</li><li>Excellent team building and interpersonal skills.
</li></ul>Physical Demands:
<ul><li>Ability to lift, push, and pull at least 30 pounds.
</li><li>Ability to stand, walk, and run for extended periods.
</li><li>Ability to bend, stoop, squat, and lift frequently throughout a shift.
</li><li>Ability to operate machinery, including a golf cart.
</li></ul>The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
Benefits:
<ul><li>
Team Atmosphere</li><li>
Growth Opportunities</li><li>
Pay Activ &ndash; On-demand access to earned wages; get up to 50% of your earned wages immediately!</li><li>
Paid training: No experience? We have you covered!</li><li>
Free company uniform
</li></ul>The following programs are available to help support you, free of charge.
<ul><li>Health Coaching &amp; Resources One-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.</li><li>
Employee Assistance Program (EAP) you and eligible household members have 24/7 access to confidential counseling.</li><li>
Smoking Cessation Program</li></ul>

Additional Full-Time Benefits:
<ul><li>401k</li><li>
Medical, Dental, Vision</li><li>
Paid time off</li><li>
Short Term &amp; Long-Term Disability</li><li><ul><li>After six months of employment, working at least 25 hours, on average, per week - part-time employees are eligible for full-time benefits.
</li></ul></li></ul>FLSA Status: Non-Exempt; non-tipped 

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.</div>

Maintenance Specialist

<div>Overnight Valet Operations Manager- BNA

What's in it for you?
<ul><li>
Hiring immediately!</li><li>
Salary $60,000-$65,000</li><li>
**Valet experience required**</li><li>
Growth Opportunities</li></ul>

The following program is available to help support you, free of charge.
<ul><li>
Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.</li></ul>

Additional Benefits:
<ul><li>
401(k) with Employer Match</li><li>
Medical, dental, vision &ndash; 4 medical plan options!</li></ul>

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!
LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we&rsquo;re the experts!
We are also a PEOPLE FIRST company. We often say &ldquo;parking is our industry but people are our passion.&rdquo; Our mission is to &ldquo;create opportunities for our employees and value for our clients&rdquo;. If you&rsquo;re looking to join a growing company led by passionate people committed to being the best &ndash; contact us today! 
 
The Spirit of the Position:

The Overnight Valet Operations Manager will serve as the field operational manager for daily operations at Nashville International Airport (BNA). The Parking Manager will support the Valet Manager(s) and ensure the overall success of the parking operation. The duties and responsibilities of the Valet Operations Manager will include, but not be limited to, all of the following:

<ul><li>Manages operations and personnel in the parking and valet facilities, to include self-parking operations, valet parking, and valet assist.</li><li>
Management of all hourly parking and valet staff.</li><li>
Assigns duties and work shifts to all employees working closely with scheduling personnel.</li><li>
Assists in hiring, training, evaluating and developing all employees.</li><li>
Promotes &ldquo;The LAZ Way&rdquo; (Motto, Values &amp; Practices).</li><li>
Responsible for adherence of personnel to all safety standards.</li><li>
Maintains high levels of customer service of all parking personnel.</li><li>
Serves in the capacity of the Operations Manager in the event of Operations Manager&rsquo;s absence.</li><li>
Performs periodic spot audits on staff.</li><li>
Develops and oversees grounds program including contract administration with contractors when necessary; this includes inspection of the parking lots to ensure contract compliance.</li><li>
Ensures that existing maintenance of parking equipment is maintained at the highest level.</li><li>
Completes special projects as requested by the Operations Manager, BNA Management.</li><li>
Assists Valet Manager in providing specially requested analysis for the client.</li><li>
Assists the Valet Manager in the review of the Secret Shopping Reports &amp; Customer Surveys to ensure superior customer service standards are consistently being delivered by all employees.</li><li>
Possesses a high level of interpersonal skills to handle sensitive and complex situations including difficult customers and timely response and resolution of any customer complaints.</li><li>
Assists the Valet Manager in establishing individualized goals for employees. Helps employees to determine a plan for achieving those goals and monitors progress throughout the process.</li><li>
Monitors potentially abandoned vehicles. Processes paperwork for lien sale via auction of vehicles determined to be abandoned on airport property.</li><li>
Ensures all employees have the supplies needed to successfully complete their job.</li><li>
Maintains adequate levels of consumables for the parking operation to function.</li></ul>

Requirements:

Education:
<ul><li>
Bachelor's Degree or equivalent work experience.</li></ul>

Experience:
<ul><li>
Excellent written and communication skills.</li><li>
Three years of management experience, parking preferred.</li><li>
Experience managing a minimum of $1 Million in revenue, parking preferred.</li><li>
Experience managing staff of ten employees or more.</li><li>
Experience working in high-stress situations with tight deadlines/high customer expectations.</li><li>
Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.</li></ul>

Schedule:
<ul><li>
This is an overnight manager position. The candidate must have full availability from 10PM-7AM including weekends and holidays.</li></ul>

Skills:
<ul><li>
Ability to seek improvement and create an environment of idea sharing and creative problem solving.</li><li>
Strong customer service skills and abilities.</li><li>
Ability to be approachable and facilitate coaching conversations with employees and managers.</li><li>
Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).</li><li>
Ability to encourage open expression of ideas and opinions.</li><li>
Must possess a high level of interpersonal skills to handle sensitive and complex situations including difficult customers and timely response and resolution of any customer complaint.</li><li>
Excellent team building skills.</li><li>
Ability to work independently and multi-task.</li><li>
Ability to communicate professionally and effectively with all levels of the organization.</li><li>
Ability to interpret policies, procedures, and standard business practices.</li><li>
Demonstrates a sense of urgency and timeliness.</li></ul>

Physical Demands:
<ul><li>
Willingness to work in the elements &ndash; heat, cold, wind, rain, etc.</li><li>
Ability to lift, push and pull at least 50 pounds.</li><li>
Ability to stand, walk, and run for extended periods of time.</li><li>
Ability bend, stoop, squat and lift frequently throughout a shift.</li><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
</li></ul>FLSA Status: Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.</div>

Overnight Valet Operations Manager

<div>About Us
Here at LAZ Parking, we often say, it&rsquo;s not what we do, it's the way we do it. We are more than just the fastest growing and largest privately held parking company in the country, we believe that the work we do and how we treat people can really make a difference.
LAZ provides a reliable transportation service with a commitment to safety while maintaining the highest standards of professionalism and excellence in our operations.
We are currently seeking experienced and dedicated CDL drivers to join our team!

Why LAZ?
<ul><li>$70,000-$82,000 or DOE</li><li>
Growth Opportunities
</li><li>Competitive Pay/Wages.
</li><li>Health, dental, and vision insurance options.
</li><li>401k Retirement savings plan.
</li><li>Paid time off and holidays. Opportunities for advancement and professional development</li></ul>

The Spirit of the Position:
The Shuttle Operations Manager will oversee daily operations at the airport, supporting the Shuttle Assistant General Manager and General Manager and ensuring the overall operational success of the parking program during afternoons, evenings, and weekends.

RESPONSIBILITIES:
The duties and responsibilities of the Shuttle Operations Manager will include but not be limited to the following:
<ul><li>Assist the Shuttle Assistant General Manager (AGM) and General Manager (GM) with operational, financial, and personnel management. General oversight of daily operations, implementing policies and procedures, following standards of operations and completion of tasks in a timely manner.
</li><li>Management of hourly staff to include, but not be limited to, Shuttle Supervisors, Dispatchers, Shuttle Drivers, and Shuttle Utility.
</li><li>Encourage and motivate the workforce, instill teamwork, coach, and implement corrective action to enforce policies and procedures.
</li><li>Promote &ldquo;The LAZ Way&rdquo; (Motto&rsquo;s, Values &amp; Practices).
</li><li>Assist in establishing individualized goals for employees. Helps employees to determine a plan for achieving those goals and monitors progress throughout the process.
</li><li>Creates and monitors daily schedules (including rest and meal breaks), writing work assignments, and providing spot audits of work completed to ensure it meets the client and company&rsquo;s standards.
</li><li>Review and approve time off requests, adjusting the schedule as needed to meet service standards and business requirements.
</li><li>Communicates with the AGM and GM on operational and personnel challenges.
</li><li>Participate in hiring, training, evaluating, and developing all shuttle employees.
</li><li>Assist GM and HR in overseeing LAZ U training. Work closely with location&rsquo;s HRBP to further employee development initiatives.
</li><li>Processing daily reports (ex: passenger counts, headways, etc.) on a regular basis as assigned by the GM and/or Shuttle AGM.
</li><li>Responsible for adherence of personnel to all safety standards promoting workplace safety.
</li><li>Schedule, review, and act upon monthly facility and vehicle safety inspections.
</li><li>Oversight of monthly driver evaluations conducted by Safety Manager and support team.
</li><li>Ensure all staff are adhering to superior service standards in each department, maintaining high levels of customer service for all personnel.
</li><li>Manage fleet maintenance and cleaning schedule and report issues/repair needs to GM and AGM.
</li><li>Perform routine inventory and inspection of operating supplies and equipment such as radios, safety vests, cones, etc.
</li><li>Ensures all employees have the supplies needed to successfully complete their job.
</li><li>Attends internal meetings with SMF management as needed.
</li><li>Handle additional tasks assigned by the VP, GM, and/or Assistant GM.</li></ul>

REQUIREMENTS
<ul><li>
Valid Class A or B license with air brake and passenger endorsements
</li><li>Three (3) years&rsquo; experience in a commercial transportation or paratransit operation
</li><li>Two (2) years management experience (Parking or transportation industry preferred)
</li><li>Pre-employment background check and drug screening
</li><li>Clean DMV MVR
</li><li>Familiarity with DOT rules and regulations
</li><li>Familiarity with ADA rules and regulations</li></ul> 
EDUCATION:

Bachelor's Degree or equivalent work experience.
EXPERIENCE:
<ul><li>Must have excellent written and verbal communication skills.
</li><li>Must have prior experience in managing staff of 20+ employees.
</li><li>Intermediate proficiency with Microsoft Office Suite: Excel, Word, PowerPoint and Outlook.
</li><li>Familiarity with telematics systems including camera and GPS devices.</li></ul>

SKILLS:
<ul><li>
Ability to problem solve in the face of malfunctioning technology/equipment, staffing shortages, unexpected operational challenges such as unplanned roadway maintenance, or other irregular operations.
</li><li>Strong customer service skills and abilities.
</li><li>A high level of interpersonal skills to handle sensitive and complex situations including difficult customers and personnel issues.
</li><li>Excellent team-building skills.
</li><li>Ability to train and develop frontline employees.
</li><li>Ability to work independently and multi-task.
</li>Ability to communicate professionally and effectively with all levels of the organization. 
<li>
</li></ul> 
Physical Demands:
<ul><li>Ability to physically push/pull/lift to 50lbs
</li><li>Ability to bend at the knees or squat frequently throughout a shift.
</li><li>Willingness to work in inclement weather (rain, sleet, snow, heat, high wind, etc.)
</li></ul>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
FLSA Status: Non-Exempt
LAZ Parking is an equal-opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.</div>

Graveyard Shuttle Operations Manager

<div>**Details**
Dispatcher Representative

Location: Boca Raton Resort

Hourly Rate: $16.00/HR + Full-Time Available

Schedule: Morning/Afternoon + MUST BE WILLING TO WORK HOLIDAYS! 
The Spirit of the Position:

The Dispatcher representative will greet, transmit and check in/out guests' vehicles through the valet process. How do you know if this is the right job for you?!

You are:
<ul><li>
You&rsquo;re charismatic, full of energy, and happy to help in any way you can.</li><li>
Responsible is your middle name. You never disappoint because it&rsquo;s not in your nature.
</li><li>Good under pressure. You don&rsquo;t fold and get overwhelmed easily.
</li><li>Able to work with or without supervision.</li><li>
Able to communicate professionally and effectively.</li><li>
Able to speak, read, and comprehend the English language.</li><li>
Open to feedback, differing opinions and other points of view.</li><li>
Timely and demonstrates sense of urgency.</li><li>
Excellent team building and interpersonal skills.</li><li>
A team player and can help motivate your team.</li></ul>

What will I do?
<ul><li>
Greet customers, assist guests in lobbies. Be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.</li><li>
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.</li><li>
Complete other related duties as assigned.</li></ul>

Requirements:
<ul><li>
Positive attitude!</li><li>
Hospitality (Hotel, Resort, Lodges, ect.) is required.</li><li>
Customer service experience is required.</li></ul>

Education:
<ul><li>
High school diploma or GED required.</li></ul>

Experience:
<ul><li>
Strong customer service experience.</li><li>
Parking industry experience is preferred but not required.</li></ul>

Physical Demands:
<ul><li>
Willingness to work in the elements &ndash; heat, wind, snow, rain, etc.</li><li>
Ability to stand, walk and run for extended periods of time.</li><li>
Ability bend, stoop, squat frequently throughout a shift.</li></ul>

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.</div>

Dispatcher

Are you ready to join our LAZ Parking Pittsburgh Airport Team? Join us today - Make a Great First Impression <ul><li>PAY Range: $21/HR bi-weekly</li><li>SHIFTS: Multiple shifts available / Full-time & Part-time positions</li></ul> Spirit of the Position: A LAZ CDL Driver is responsible for the effective, efficient and safe transportation, loading and unloading of passengers & employees to and from the assigned destinations, and to ensure that all activities support the safety and welfare of all passengers. <ul><li>Must have Class A or B License</li><li>Must have passenger endorsement</li><li>Valid Medical Card or ability to successfully perform and pass a DOT physical examination.</li></ul> Principle Job Duties: <ul><li>Safely operating company vehicles.</li><li>GET 100 (Greet, Engage, and Thank the Guest - 100% of the time).</li><li>Assist passengers when boarding and exiting the vehicle including ADA passengers if applicable.</li><li>Effectively communicating and working in a team environment to achieve maximum productivity.</li><li>Demonstrate the ability to work self-sufficiently while performing daily tasks as a professional driver.</li></ul> Why LAZ? <ul><li>Team Atmosphere</li><li>Growth Opportunities</li><li>Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately</li><li>Paid training: No experience? We have you covered!</li><li>Free company uniform</li><li>Medical, dental, vision - 3 plan options!</li><li>Competitive Pay/Wages.</li><li>Health, dental, and vision insurance options.</li><li>401k Retirement savings plan.</li><li>Paid time off and holidays.</li><li>Opportunities for advancement and professional development.</li></ul> Requirements: <ul><li>1-2+ years with a CDL w/ passenger endorsement</li><li>Class A or B license</li><li>Comply with Federal DOT, State and Local Rules/Regulations, and Company Policy. </li><li>Ability to read, write, and speak English.</li><li>Valid Commercial Driver's License with passenger endorsement.</li><li>Valid Medical Card or ability to successfully perform and pass a DOT physical examination. </li><li>Ability to work flexible hours, including weekends or holidays.</li></ul> Physical Demands: <ul><li>Ability to physically push/pull/lift to 50lbs.</li><li>Ability to bend at the knees or squat frequently throughout a shift.</li><li>Willingness to work in inclement weather (rain, sleet, snow, heat, high wind, etc.)</li></ul> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. FLSA Status: Non-Exempt LAZ Parking is an equal-opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. This Employer participates in E-Verify.

CDL Airport Commercial Shuttle Driver