Qureos Mentor

LBA Hospitality

<div>Description:

Assists in the Director of Sales of the hotel by supporting and enhancing sales initiatives/efforts that are compatible with LBA sales plans, strategies, and programs. The Sales and Meeting Coordinator provides administrative support for the Director of Sales and/or the Senior Sales Manager by being a lead catcher and distributing opportunities to team members and may assist in sending proposals, contracts, rooming lists, etc. Also, the Sales and Meeting Coordinator may be responsible for meeting clients for site visits, pre and post arrival communications and the executing the set up/break down of meeting rooms.
This position is also responsible for assisting the Sales and Catering Manager and/or Event Manager with planning and coordinating all Banquets and Meetings in certain cases.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.<ul><li>
High School diploma or equivalent of same; Associate&rsquo;s or Bachelor&rsquo;s Degree preferred or equivalent experience</li><li>
One year experience similar capacity.</li><li>
Two years&rsquo; experience in service industry.</li></ul>
SUMMARY OF ESSENTIAL JOB FUNCTIONS<ul><li>
Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.</li><li>
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.</li><li>
Must be able to see and hear.</li><li>
Must be able to speak and read English, the ability to communicate in another language may be helpful.</li></ul>
Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:<ul><li>
Budget limitations and cost controls.</li><li>
Food and Beverage costs and how to calculate</li><li>
Selling strategies for highest profit of produce and services.</li><li>
Configurations and set ups for function space.</li><li>
Competition and what this property has (or doesn&rsquo;t have) over others.</li><li>
The area shopping, dining, entertainment and travel directions to assist guest inquiries.</li><li>
Daily hotel operations: check daily events, bulletin boards; and stay up-to-date on changes, new procedures and events.</li><li>
Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.</li></ul>
Skills:<ul><li>
Offer aggressive yet competitive Rate Agreements to local companies and leads that have extended stay business or multiple room business under the direction and approval of the General Manager and Director of Sales</li><li>
Passionately sell hotel guest rooms and meeting rooms through direct client contact to achieve (preferably exceed) revenue, ADR, Occupancy and RevPar goals.</li><li>
Establish a client base of primary and secondary market segments for extended stay business where appropriate. Incorporate strategic Sales Action Plans, on an &ldquo;as need&rdquo; basis and when agree upon by GM&rsquo;s and DOS.</li><li>
Determine Top Accounts in competitor&rsquo;s hotel to become &ldquo;target accounts&rdquo; for our hotel(s).</li><li>
Target, saturate, penetrate specific companies to reach true decision makers in position to refer to our hotel(s) while seeking new business and/or working an existing account.</li><li>
Strong Organization Skills</li><li>
Proficiency in Microsoft Outlook, Microsoft Word, Excel, PowerPoint. Experience working with customer relationship software like Hotel SalesPro, ACT, Salesforce or STS is preferred.</li></ul>
Abilities:<ul><li>
Sell effectively, Negotiate when necessary.</li><li>
Multi task, remain associate and guest service centric.</li><li>
Solve guest issues with professionalism maintain hospitable attitude.</li><li>
Identify opportunities to achieve financial performance goals</li></ul>
SPECIFIC RESPONSIBILITIES<ul><li>
Confirms availability of the hotel facilities negotiated per appropriate contracts and works with internal departments to communicate pertinent customer needs (i.e., meeting room set-up, food and beverage requirements, room block commitments, etc.).</li><li>
Partners with the operations of the hotel, including Food and Beverage, Guest Services and Housekeeping to create and provide a memorable guest experience.</li><li>
Responsible for the daily configuration/ set ups for function space.</li><li>
Proficiency in Microsoft Outlook, Microsoft Word, Excel, PowerPoint. Experience collaborating with customer relationship software like Delphi.fdc or STS is preferred.
</li><li>Responsible for operational and administrative functions for group block management including building blocks, managing group inventory, billing, pre-arrival and post departure tasks as required.</li><li>
Daily execution of reservation management for business travel clients and group blocks.</li><li>
Regularly contact existing accounts based on the tracing frequencies of the trace system in the sales automation system for upcoming meetings/events that need to be detailed.</li><li>
Responsible for accuracy and timeliness of all Banquet Event Orders (BEO&rsquo;s).</li><li>
Creates detailed customer account records, correspondence, sales agreements, proposals, and thank you letters for own accounts or in support of other sales team members.</li><li>
May be required to execute site inspections of the hotel with clients, exhibiting key features and benefits of the hotel.</li><li>
Other duties as assigned.</li></ul>
WORKING CONDITIONS/SPECIAL REQUIREMENTS<ul><li>
This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.</li><li>
The ability to drive on behalf of the company and maintaining a valid driver&rsquo;s license is required.</li><li>
Standing, walking for long periods of time while maintaining a friendly professional image.
</li><li>May be required to work any day/shift, including nights and weekends.</li><li>
Periodic overnight travel required may be required.</li></ul>
POSITIONS FOR POSSIBLE ADVANCEMENT<ul><li>
Sales Manager</li><li>
Senior Sales Manager</li><li>
Guest Service Manager</li><li>
Assistant General Manager</li></ul>
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.</div>

Sales and Meeting Coordinator

<div>Description:

The Food and Beverage Manager oversees the day-to-day operation of the Food and Beverage (F&amp;B) outlets at Limited Service Properties to ensure efficiency and profitability, guidance and training personnel, care/maintenance of equipment, menu engineering, food and beverage cost and labor controls, and all other aspects of running a restaurant.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.<ul><li>
Three years&rsquo; experience supervising at least five associates.</li><li>
One year experience following standard recipes.</li><li>
Experience ordering/pricing food and inventory control.</li><li>
Experience with chain food, retail, and hotel outlet preferred.</li><li>
Food Manager certification required</li></ul>
SUMMARY OF ESSENTIAL JOB FUNCTIONS<ul><li>
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.</li><li>
Must be able to stand for eight hours, bend, stretch, reach.</li><li>
Must be able to see and hear.</li><li>
Must be able to communicate with other associates and/or guests.</li></ul>
Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:<ul><li>
F&amp;B inventory procedures, staff scheduling, and ordering food product for the restaurant.</li><li>
Local and national food safety regulations.</li><li>
Storage and labeling of all products: dry, freezer, refrigerated, etc.</li><li>
OSHA requirements and maintains department accordingly</li><li>
Supervisory skills: training, coaching, motivating staffing and promoting teamwork.</li><li>
Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.</li><li>
Knowledge of BEOs and details surrounding events.</li><li>
Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.</li></ul>
Skills:<ul><li>
Staff training for FOH Service and BOH Kitchen Operations</li><li>
Monitor and document associates for both positive and negative feedback.</li><li>
Computer literate to thoroughly operate property management systems to include Inventory, Labor, and Brand programs.</li><li>
Maintain organization of supplies, storage rooms, refrigerators and freezers.</li></ul>
Abilities:<ul><li>
Multi task, remain associate and guest service centric.</li><li>
Effectively communicate with guests, department heads, associates and home office support staff.</li><li>
Solve guest issues with professionalism while maintaining a hospitable attitude.</li><li>
Market and promote to increase exposure and sales.</li></ul>
SPECIFIC RESPONSIBILITIES<ul><li>
Serve as a role model and sets the standard for all employees to maintain high-quality and consistent guest service. Encourages cooperation and consistent levels of communications with kitchen staff and FOH staff. Promote positive morale and friendly attitudes.</li><li>
Follow budgets and control costs for labor and food and beverage.</li><li>
Maintain a professional cohesive team by: hiring, training, coaching, counseling and developing the most qualified individuals.</li><li>
Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.</li><li>
Set procedures and provide guidance to ensure quality standards for food and beverage service.</li><li>
Plans and coordinates all banquet services, with group requirements and services for food and beverage proposals, contracts, BEO&rsquo;s and the execution from beginning to completion, delegates with staff to ensure production is of high quality and service. Develops Banquet Menus.</li><li>
Maintain all Food Safety, Department of Health and OSHA standards.</li><li>
Ensure restaurant guests are provided with the highest quality product and service.</li><li>
Maintain certification from a brand approved alcohol responsible vendor training program, food handler certifications.</li><li>
 Act as Manager on Duty (MOD) in the absence of other department heads, working in conjunction with all management of the property.</li><li>
Other duties as assigned, that the associate is capable of performing as staffing needs arise.</li></ul>
WORKING CONDITIONS/SPECIAL REQUIREMENTS<ul><li>
This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.</li><li>
Standing, walking for long periods of time while maintaining a friendly professional image.
</li><li>May be required to work any day/shift, including weekends.</li><li>
Periodic overnight travel required may be required.</li></ul>
POSITIONS FOR POSSIBLE ADVANCEMENT<ul><li>
Guest Service Manager</li><li>
Assistant General Manager</li><li>
Food and Beverage Director (full service property)</li></ul>
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.</div>

Food and Beverage Manager

<div>Description:

The bartender offers prompt and courteous service so the guests have an enjoyable experience. Serves high quality beverages while maintaining the cleanliness and guest-ready appearance of outlet.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.<ul><li>
One year experience in food and beverage position.</li><li>
Experience with chain food and retail outlet preferred.</li><li>
High School diploma or equivalent</li><li>
Associate&rsquo;s Degree preferred</li><li>
Food Handling and Alcohol Safety certifications preferred</li></ul>
SUMMARY OF ESSENTIAL JOB FUNCTIONS<ul><li>
Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.</li><li>
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.</li><li>
Must be able to stand for eight hours, bend, stretch, reach.
</li><li>Must be able to see and hear</li><li>
Must be able to communicate with other associates and/or guests.</li></ul>
Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:<ul><li>
Age requirements and verify those who order any alcoholic beverages.</li><li>
Menu items, preparation methods and beverage choices.</li><li>
Various types of alcoholic beverages, know trends and preparation of cocktails.</li><li>
Standards of operation as required by brand.</li><li>
Area shopping, dining, entertainment and travel directions to assist guest inquiries.</li><li>
Daily hotel operations check daily events, bulletin boards and be up to date on changes, new procedures and events.</li><li>
Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts</li></ul>
Skills:<ul><li>
Friendly professional attitude is a daily expected characteristic</li><li>
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.</li><li>
Sell, suggest and serve quality food and beverage items as per standards</li></ul>
Abilities:<ul><li>
Multi task, remain associate and guest service centric.</li><li>
Effectively communicate with guests and associates.</li><li>
Solve guest issues with professionalism maintaining hospitable attitude.</li><li>
Market and promote to increase exposure and sales.</li><li>
Work as a team member in aspects such as cleaning, side work, food preparation and storage.</li></ul>
SPECIFIC RESPONSIBILITIES<ul><li>
Prepare and consistently maintain working area and supplies in a guest ready atmosphere.</li><li>
Prepare/serve drinks as requested by guests</li><li>
Process guest charges and gratuities in accordance to standards, policies and procedures.</li><li>
Maintain safety and security practices, have thorough knowledge of emergency procedures.</li><li>
Ensure guests are provided with the highest quality product and service.</li><li>
Maintain certification from a brand approved responsible vendor training program.</li><li>
Maintain liquor inventory regularly.</li><li>
Other duties as assigned, that the associate is capable of performing</li></ul>
WORKING CONDITIONS/SPECIAL REQUIREMENTS<ul><li>
This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.</li><li>
Standing, walking for long periods of time while maintaining a friendly professional image.
</li><li>May be required to work any day/shift, including weekends.</li></ul>
POSITIONS FOR POSSIBLE ADVANCEMENT<ul><li>
Food and Beverage Supervisor</li><li>
Guest Service Representative</li></ul>
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.</div>

Bartender

Join LBA Hospitality and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

LBA Hospitality

About Company

Sales and Meeting Coordinator

Food and Beverage Manager

Bartender