Qureos Mentor

LDG Development

<p></p><div><div><div>POSITION: Maintenance Team Leader (Full-Time, Non-Exempt)</div><div>
REPORTS TO: Community Manager</div><div>
COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility
<br>
LOCATION: Newport Village - 5925 FM-2100, Crosby, TX 77532</div><div></div><div><br>
SUMMARY</div><div>
The Maintenance Team Leader is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.</div><div></div><div><br>
RESPONSIBILITIES <i>(Including but not limited to)</i></div><ul><li>
Ensure that the property maintains exceptional curb appeal by keeping the community grounds and buildings clean and properlymaintained.</li><li>
Perform routine maintenance and repairs in apartments andcommon areas,</li><li>
including electrical, plumbing, HVAC, carpentry, and appliance repair.</li><li>
Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.</li><li>
Maintain a safe, tidy, and sanitary clubhouse, office, model, hallways, and all other common areas.
</li><li>Ensure that the property is free of trash, debris, and animal waste.</li><li>
Ensure that the grass and landscaping are well-maintained, including the watering of flowers.</li><li>
Ensuring the best possible appearance of each apartment prior to new residents moving in.</li><li>
Advise supervisor of items needing additional attention in the apartment, i.e., ripped carpet, torn linoleum, window or door repair, etc.</li><li>
Assist with apartment turnovers as directed.</li><li>
Communicate with the Community Manager regarding any problems with maintenance or curb appeal that require further attention.</li><li>
Respond appropriately to emergencies, according to policies and procedures.</li><li>
Participate in and attend all required in-service training sessions.</li><li>
Ensure understanding and compliance with all policies and procedures.</li><li>
Contribute to resident satisfaction by ensuring that customers&rsquo; expectations are met or exceeded.</li><li>
Provide emergency maintenance coverage as part of an on-call rotation (if applicable).</li></ul></div><div></div><div><div><br>
 </div><div>QUALIFICATIONS</div><ul><li>
3-5 years of relevant industry experience; property management experience is a plus.</li><li>
Must have excellent customer service skills, strong attention to detail, and basic maintenance skills.</li><li>
Working knowledge of pool service/maintenance isrequired.</li><li>
Basic knowledge of plumbing, electrical, HVAC, and appliance repair.</li><li>
High school diploma or GED equivalent preferred.</li><li>
Must be able to lift a minimum of 75 lbs. and work 8-12 hour standing shifts.</li><li>
Must be able to work weekends and be available for on-call emergencies.</li><li>
Ability to embody the Solidago Culture every day.</li><li>
Valid Driver&rsquo;s License</li></ul></div><div></div><div><div><br>
PREFERRED CERTIFICATIONS (Not Required):</div><ul><li>
HVAC certification (EPA Type I or II)</li><li>
CPO (Certified Pool Operator)</li></ul><div></div><div><br>
</div><div>BENEFITS</div><ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health Savings Account (HSA) and Flexible Spending Account (FSA)</li><li>
Paid Time Off (PTO)</li><li>
Paid Holidays</li><li>
Dental</li><li>
401k Retirement Plan</li><li>
Employee Assistance Program (EAP)</li><li>
Competitive bonus structure</li><li>
Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement, Parental Leave, etc.</li></ul><div></div><div><br>
</div><div>WORK CONDITIONS
</div><div>You are required to work both inside and outside of the office and in all areas of the residential property, including amenities, and have frequent exposure to outside elements where temperature, weather, odors, and landscape may be unpleasant and/or hazardous.</div></div><div></div><div><br>
</div><div>PHYSICAL DEMANDS:</div><div>
To successfully perform the essential functions of this role, the team member must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using hands for typing and handling materials. The position requires the ability to access all areas of the property&mdash;both interior and exterior&mdash;in varying weather conditions, including rain, snow, heat, and wind.</div><div></div><div><br>
Team members must be capable of lifting or moving items up to 20 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs.</div><div></div><div><br>
This job description is not intended to be an exhaustive list of all duties. Team members are expected to follow additional instructions and perform other related tasks as assigned by their Team Leader.</div><div></div><div><br>
Additional responsibilities/tasks within the position's purpose may be assigned. LDG Development LLC &amp; its affiliates reserve the right to change job descriptions at any time, with or without prior notice, based on business conditions/needs. Rev. 9. 2025</div></div><p></p>

Maintenance Team Leader

<p></p><div><div><div>SOLIDAGO RESIDENTIAL SERVICES</div><div>
POSITION DESCRIPTION</div><div></div><div><div><br>
POSITION: Community Manager</div><div>
REPORTS TO: Regional Manager</div><div>
COMPENSATION: Hourly, plus Benefits and Bonus eligibility</div><div>
LOCATION: On-Site - Overlook Terrace - 8027 Glimmer Way, Louisville, KY 40214</div><div></div><div><br>
</div><div>SUMMARY</div><div>
As a Community Manager of an affordable housing asset, you are primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by effectively directing and coordinating the community's overall operational activities. Your thorough knowledge of affordable housing standards and procedures, coupled with your outstanding customer service make you the leader of an effective team.</div><div></div><div><br>
</div><div>RESPONSIBILITIES <i>(Including but not limited to):</i></div><ul><li>
Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.</li><li>
Strive for improvements in community performance to meet or exceed annual financial and operational goals.</li><li>
Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing, and ongoing facility upkeep.</li><li>
Develop working income for operating the property, by managing cash flow requirements and leasing strategy.</li><li>
Conducts regular onsite audits consisting of sampling tenant files to ensure compliance with program documents, financing restrictions, LIHTC requirements, HUD Regulations, TDHCA Regulations, and TAA requirements.</li><li>
Conducts regular audits of work order processing, unit turnaround time reviews, EIV requirements, reasonable accommodation policies, move-ins/outs, recertifications, lease renewals, interims, denials, waitlists, etc.</li><li>
Observes general operations of the community, in accordance with all HUD guidelines and regulations, TDHCA regulations, other governing entities, SAHA Policies, and Procedures.</li><li>
Bring non-compliance issues to the attention of the Portfolio Manager and initiate corrective action when necessary</li><li>
Facilitate all required housing inspections and follow up with any citations or requests</li></ul></div><div><ul><li>
Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.</li><li>
Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.</li><li>
Coordinate collection and documentation of all revenues following lease obligations of residents.</li><li>
Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.</li><li>
Successfully lead on-site maintenance technicians, office staff and leasing team members.</li><li>
Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.</li><li>
Participate and monitor Team Members in Solidago training.</li></ul><div></div><p><br>
QUALIFICATIONS</p><ul><li>
At Least Four (4) years of property management experience. Must have a strong working knowledge of leasing, marketing, construction, residential law, and resident relations, specific to the Affordable Housing Industry.</li><li>
Thorough knowledge of HUD, LIHTC, TDHCA, TAA, low-income housing tax credit, tax-exempt bond, and other affordable housing programs.</li><li>
Working knowledge of property management software; OneSite is preferred.</li><li>
Working knowledge of Microsoft Office Word, Excel, and the Google platform.</li><li>
Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.</li><li>
Ability to note deviations from financial plan, determine causes and to provide recommendations to the company on required action plans.</li><li>
Strong written and verbal communications skills.</li><li>
Ability to understand and carry out industry specific written and oral direction. Positive, innovative approach to problem solving.</li><li>
Present ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion to reach the organization's goals.</li><li>
Ability to work independently as a project leader and team member. Ability to relate well with others even while working at a distance or remotely.</li><li>
Ability to work efficiently with high accuracy, attention to detail, and follow through.</li></ul></div><div><ul><li>
Excellent time management and general organization skills.</li><li>
Neat, professional appearance.</li><li>
Strong client relations skills and previous supervisory experience are required.</li><li>
Ability to embody the Solidago Standards.</li></ul><div></div><div><br>
BENEFITS</div><ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health Savings Account (HSA) and Flexible Spending Account (FSA)</li><li>
Paid Time Off (PTO)</li><li>
Paid Holidays</li><li>
Dental</li><li>
401k Retirement Plan</li><li>
Employee Assistance Program (EAP)</li><li>
Competitive bonus structure</li><li>
Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement, Parental Leave etc.</li></ul><div></div><div><br>
WORK CONDITIONS
</div></div><div>You are required to work both inside and outside of the office and in all areas of the residential property, including amenities, and have frequent exposure to outside elements where temperature, weather, odors, and landscape may be unpleasant and/or hazardous.</div><div></div><div><br>
PHYSICAL DEMANDS</div><div>
To successfully perform the essential functions of this role, the team member must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using hands for typing and handling materials. The position requires the ability to access all areas of the property&mdash;both interior and exterior&mdash;in varying weather conditions, including rain, snow, heat, and wind.</div><div>
Team members must be capable of lifting or moving items up to 20 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs.</div><div></div><div><br>
This job description is not intended to be an exhaustive list of all duties. Team members are expected to follow additional instructions and perform other related tasks as assigned by their Team Leader.</div><div></div><div><br>
</div><div>Additional responsibilities/tasks within the position's purpose may be assigned. LDG Development LLC &amp; its affiliates reserve the right to change job descriptions at any time, with or without prior notice, based on business conditions/needs. Rev. 9. 2025</div></div></div><p></p>

Community Manager

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LDG Development

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Maintenance Team Leader

Community Manager