Urwah Admin

Lean Technologies

Respond promptly to client issues via Plain, Slack, WhatsApp, email, and occasionally on calls or online meetings <ul> <li>Investigate, triage, and resolve API and product-related problems using tools such as Elasticsearch, Postman, and internal admin panels</li> <li>Escalate bugs and feature requests to engineering and product teams, providing clear context and documentation</li> <li>Document solutions, new processes, and frequently asked questions to expand our support resources</li> <li>Participate in incident management, including taking part in on-call rotations</li> <li>Perform basic QA testing during issue triage and incident resolution</li> <li>Identify and suggest improvements to support processes, tools, and documentation as you encounter opportunities</li> </ul>

Senior Technical Support Specialist

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 We are seeking a highly experienced sales expert to play an instrumental role in growing Lean&rsquo;s market share in Saudi, ensuring Lean is the number one Open-Banking player in the Kingdom. In this role, you will be responsible for developing new business opportunities with enterprise companies across various sectors. We&rsquo;re looking for someone with a proven track record of signing enterprise clients, managing long and complex sales cycles by building relationships with C-suite executives.
 
 
 
 
 
 
 About the Job
 
 
 
 
 
 
 Lean is growing rapidly and seeking an extremely motivated individual to play a key role in further growing the business in the MENA region. You will be responsible for the entire sales cycle from prospecting leads via outbound activities, qualifying opportunities, delivering product demos, converting deals to paying clients to handing over your deals to our implementation and customer success teams. You will focus solely on developing new business with enterprise clients across various industries.
 
 
 
 
 
 
 Who are we
 
 
 
 
 
 
 Lean enables companies to seamlessly connect to their users&rsquo;&rsquo; bank accounts to initiate real-time payments and retrieve their account information. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user&rsquo;s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security.
 
 
 
 
 
 Some of Lean&rsquo;s clients include the likes of Tabby, Tas&rsquo;heel, Tawuniya, Hungerstation, and many more, making it the region&rsquo;s most valuable Open Banking platform. The company has now processed over a billion dollars, and its products are also connected with hundreds of thousands of accounts. Lean envisions a fully inclusive financial ecosystem that serves everyone, no matter where they bank or live in the MENA region.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
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 Develop and execute a comprehensive prospecting strategy targeting industry leading companies that could benefit from Lean's open banking solutions
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 Generating new revenue growth in KSA by selling existing and future Lean products to enterprise clients.
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 Own the entire sales cycle from qualification to close and handover to Integration and Customer Success teams.
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 Develop relationships with company leaders from multiple functions (e.g., Technical, Product, and Finance).
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 <li>
 Respond to RFP/RFQ's and other information requests in an effort to secure a sale.
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 Be the voice of the client in internal product discussions, and influence future product features and developments.
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 Measure and report on success metrics to define sales best practices.
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 </ul>
 
 
 
 
 
 Minimum Qualifications
 
 
 
 
 
 <ul>
 <li>
 6+ years experience in a B2B enterprise sales role
 </li>
 <li>
 Experience of navigating long and complex sales cycles
 </li>
 <li>
 Previous experience selling to enterprise companies in the public sector and/or banks
 </li>
 <li>
 Proven track record of consistently overachieving individual targets and revenue goals.
 </li>
 <li>
 Have outstanding relationship-building, communication, and negotiation skills.
 </li>
 <li>
 Passionate about technology and fintech.
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 <li>
 A structured sales approach and experience using a CRM tool.
 </li>
 <li>
 Proven sales methodology and the ability to lead complex negotiations involving bespoke commercial agreements.
 </li>
 <li>
 Strong English language skills is a must
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 
 
 
 <ul>
 <li>
 Proven track record of selling software / SaaS/ web services into large Enterprise accounts.
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 Extensive experience in engaging and selling solutions for Government, and enterprise customers
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 Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
 </li>
 <li>
 Familiarity with the MENA fintech market and a relevant network of warm contacts in the kingdom.
 </li>
 </ul>
 
 
</div>

Enterprise Sales Manager

About the role Our core product aligns with and empowers developers to build the financial applications they are passionate about. As a Staff Software Engineer, you will take a leading role developing and building the product line that will underpin the future of the financial ecosystem. We are looking for a highly motivated, resilient problem-solver. Someone who seeks out challenges and is ready to implement compelling solutions to complex problems. Your role will consist of knowledge sharing across the entire engineering team, and mentoring and coaching individuals as well. Requirements <ul> <li>10+ years of experience in backend software engineering, with deep expertise in Java, Spring Boot, and microservices.</li> <li>Strong experience with PostgreSQL, REST APIs, and scalable system design.</li> <li>Proven ability to build and maintain production-grade distributed systems in cloud environments.</li> <li>Drive engineering excellence through reviews, technical mentorship, and best practices.</li> <li>To be self-motivated and comfortable with autonomy, taking ownership end-to-end from design through production monitoring.</li> <li>Excellent communication and collaboration skills, with the ability to articulate complex technical concepts to multidisciplinary teams and influence positive outcomes.</li> <li>Clear product sense and a true passion for technology and a drive to solve problems at scale, keeping the customer at the forefront of every decision.</li> <li>Track record of mentorship, elevating technical quality across teams, and influencing without authority.</li> </ul> <ul> </ul>

Staff Engineer

Responsibilities<ul> <li> Compliance Program Management: Maintain security policies aligned with SOC 2, ISO 27001, UAE NESA, and UAE banking license requirements, ensuring regulatory adherence and continuous improvement. </li> <li> License and Certification Management: Oversee audits, evidence collection, and recertification processes for SOC 2, ISO 27001, and NESA, ensuring timely submission of regulatory filings for the UAE banking license. </li> <li> Risk Management and Incident Response: Identify security risks, manage mitigation plans, and ensure timely reporting and resolution of security incidents as per regulatory guidelines. </li> <li> Internal and External Audits: Coordinate internal readiness reviews and external audits, ensuring audit findings are addressed with corrective action plans. </li> <li> Third-Party and Vendor Management: Perform security assessments of vendors and third-party providers, ensuring their compliance with security standards and contractual obligations. </li> <li> Employee Training and Awareness: Implement security awareness programs and ensure employees understand compliance roles and responsibilities. </li> <li> Governance and Reporting: Provide regular compliance status updates and key performance metrics to senior management and regulatory bodies. </li> <li> KSA-Specific Security Frameworks and Certifications: Provide support for security certifications, audits, and frameworks specific to the Kingdom of Saudi Arabia, including SAMA Cybersecurity Framework (CSF), Personal Data Protection Law (PDPL), CRFR and MVC </li> </ul> Soft Skill <ul> <li> Collaboration and Teamwork: Ability to work effectively across departments to align compliance initiatives with business goals. </li> <li> Effective Communication: Strong ability to convey complex compliance requirements and audit findings to technical and non-technical stakeholders. </li> <li> Accountability and Ownership: Takes responsibility for tasks and projects, ensuring timely delivery and transparency in actions. </li> <li> Attention to Detail: Maintains precision in documentation, evidence collection, and policy updates to ensure full compliance. </li> <li> Critical Thinking and Problem-Solving: Capable of identifying compliance gaps and implementing practical solutions under tight deadlines. </li> </ul>

Security Compliance Officer

About the Job We re looking for a Product Marketing Lead to own how we bring our products to market and how we tell Lean s story to the world. This role sits at the intersection of Product, Sales, and Strategy. You ll manage a team of PMMs, each mapped to one of our two product verticals (Data and Payments), while personally owning the business-wide messaging - from industry GTM to competitive positioning and investor/regulator narratives. You ll thrive in this role if you re as comfortable writing a pitch deck as you are working with product managers on a new pricing model. Responsibilities <ul> <li> Vertical Product Marketing (team management) <ul> <li> Oversee PMMs mapped to Data, Payments &amp; Payment Ops products </li> <li> Guide their work on segmentation, messaging, pricing, and GTM planning </li> <li> Ensure high-quality product content, collateral, and enablement materials </li> </ul> </li> <li> Strategic Business Marketing <ul> <li> Oversees overall value proposition for the company across products and markets </li> <li> Crafts and maintains Lean s full suite pitch decks for regulators, investors, and large clients </li> <li> Leads industry-specific messaging (industry decks, use case narratives) Maintains the competitor matrix per market (UAE vs. KSA) </li> <li> Maintains the industry matrix (mapping of industries to primary/secondary use cases) </li> <li> Supports pricing strategy at the company level, especially for bundles and enterprise offers </li> </ul> </li> <li> Go-To-Market &amp; Enablement <ul> <li> Lead GTM planning for new product launches across both markets </li> <li> Partner with Sales and Customer Success to drive product adoption and expansion </li> <li> Develop sales tools (battle cards, one-pagers, case studies) that drive conversion and retention </li> </ul> </li> </ul> What We re Looking For <ul> <li> 5+ years of experience in B2B Product Marketing, ideally in SaaS, APIs, or fintech </li> <li> Strong grasp of usage-based pricing models, segmentation, and value-based messaging </li> <li> Experience working in (or marketing to) highly regulated or competitive industries </li> <li> Excellent written communication and storytelling skills you can turn complex into clear </li> <li> Track record of partnering with Product, Sales, and Leadership to drive GTM success </li> <li> Experience managing or mentoring junior PMMs is a big plus </li> <li> Experience marketing API- first products </li> <li> Familiarity with Open Banking, financial data, or embedded finance </li> </ul> NB. While we think the above experience could be important, we re keen to hear from people that believe they have valuable experience to bring to the role. If you identify with the team and mission, but not all of our requirements, then please still apply!!

Product Marketing Lead

Responsibilities <ul> <li> Identify opportunities to automate manual People Ops processes and explore and implement tools that improve efficiency, accuracy, or scalability </li> <li> Support visa, immigration, and relocation processes for UAE and KSA </li> <li> Maintain accurate employee data in the HRIS and visa tracking logs </li> <li> Coordinate onboarding logistics (contracts, IDs, system access) </li> <li> Handle employee queries related to benefits, leave, and documentation </li> <li> Own offboarding processes, documentation, and system updates </li> <li> Track visa expirations, license renewals, and regulatory deadlines </li> <li> Collaborate with Legal, Office Managers, and external PROs </li> <li> Support monthly headcount and people reporting (dashboards, trackers) </li> <li> Assist with payroll data preparation and accuracy checks </li> <li> Bring an understanding of employment regulation to support policy reviews </li> <li> Contribute to documenting and improving People processes in Notion </li> </ul>

People Operations Associate

Lean Technologies is a fast-growing fintech company building the financial data infrastructure for the MENA region. Operating in a highly regulated, security-sensitive environment, we serve mission-critical financial services that demand robust SLAs, tight security controls, and scalable, high-performance systems. As a Senior DevOps &amp; Site Reliability Engineer, you will work at the intersection of DevOps, cloud infrastructure, and SRE. You ll own the architecture, automation, reliability, and observability of our hybrid cloud infrastructure across multiple regions and environments. You ll troubleshoot complex problems across the stack from networking and Linux internals to Kubernetes and cloud-native applications, ensuring the platform remains secure, fast, and reliable. What You ll Do <ul> <li> Architect, deploy, and manage Kubernetes clusters across hybrid cloud environments (GCP, OCI, and on-prem). </li> <li> Design and automate secure, scalable CI/CD pipelines for microservices and backend systems using GitHub Actions/Jenkins. </li> <li> Implement Infrastructure as Code (IaC) across multi-region, multi-environment setups using Terraform/Ansible and GitOps practices. </li> <li> Build and operate monitoring, observability, and alerting stacks (e.g., Prometheus, Grafana, OpenTelemetry , ELK . ) </li> <li> Proactively identify and address reliability, latency, and availability issues to meet strict SLA objectives. </li> <li> Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports. </li> <li> Automate infrastructure lifecycle tasks: provisioning, scaling, configuration management, and patching. </li> <li> Champion security, compliance (SOC 2, ISO 27001), and infrastructure reliability best practices. </li> <li> Collaborate with engineering teams to improve internal platforms, tooling, and developer productivity. </li> <li> Must-Have Technical Skills </li> </ul> <ul> <li> 6+ years of hands-on experience in DevOps and/or Site Reliability Engineering roles. </li> </ul> <ul> <li> Deep understanding of: </li> </ul> <ul> <li> Linux systems administration and internals </li> <li> Networking fundamentals (TCP/IP, DNS, VPNs, routing, firewall policies) </li> <li> Kubernetes/Helm/Containers (Setup and day 2 operations/troubleshotting) </li> </ul> <ul> <li> Terraform for infrastructure automation </li> <li> Strong scripting and automation with bash/shell and at preferably at least one language: Python or Go </li> <li> Cloud expertise with OCI or GCP, ideally both. </li> </ul> <ul> <li> Additional Technical Experience </li> </ul> <ul> <li> CI/CD tools: GitHub Actions, ArgoCD, Jenkins </li> <li> Docker and container lifecycle management </li> <li> Logging and tracing (e.g., ELK stack, OpenTelemetry) </li> <li> Operational experience with PostgreSQL , MongoDB, Redis </li> <li> Security hardening and cloud compliance frameworks ( CIS level 1 , etc ) </li> <li> Performance tuning and troubleshooting in distributed environments </li> </ul> Desired Qualifications <ul> <li> Previous experience in fintech or high-compliance regulated industries </li> <li> Familiarity with multi-cloud and hybrid architectures </li> <li> Exposure to Cloudflare or other edge/network security platforms </li> <li> Strong documentation habits and experience contributing to runbooks </li> <li> Passion for resilient system design and cross-functional infrastructure challenges </li> <li> Experience with service mesh technologies (e.g., Istio, Linkerd) </li> </ul>

Senior DevOps Engineer

Join Lean Technologies and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.