Qureos Mentor

Leap

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 Roles &amp; Responsibilities:
 
 
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 Work closely with the Business team and employees to improve workplace relationships, build morale, and boost productivity and retention.
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 Provide day-to-day guidance to line management (e.g., coaching, counseling, career development, disciplinary actions etc.)
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 Innovate &amp; implement employee engagement strategies, execution as per engagement calendar
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 Mediate and resolve employee relations issues; conduct thorough and objective investigations as and when necessary.
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 Proactively assess team and manager development needs, recommend and implement relevant solutions through training programs.
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 Evaluate and monitor the training programs to ensure success
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 Employer branding
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 Monitoring Employee NPS
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 Desired Skills:
 
 
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 Proven work experience (2-4years) as an HRBP
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 Outstanding communication and interpersonal skills
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 Excellent organizational skills and attention to detail
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 Strong engagement and problem-solving skills
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 Ability to multitask with prioritization
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Human Resources Business Partner

<div>About the Brand:
Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton.
About the Role:
We are seeking a reliable and hospitable Door Ambassador for our Ring Concierge boutique located in the Upper East Side to provide support on weekends. As the first point of contact for clients, the Door Ambassador sets the tone for the client experience, bringing a level of professionalism and enthusiasm that reflects both Leap values and the Ring Concierge ethos. This individual is responsible for creating positive, memorable interactions while managing client flow, maintaining store capacity guidelines, and ensuring a safe and exceptional environment.
The Door Ambassador demonstrates strong and clear communication skills, ensuring alignment across the team and contributing to the overall efficiency and success of the store. In this dynamic role, they balance multiple tasks in a fast-paced setting while upholding safety, security, and operational excellence. Additional responsibilities include supporting leadership by fostering team collaboration, maintaining visual merchandising standards, and embracing new technologies to optimize performance. They also support store opening and closing procedures, adhere to security protocols, and may carry store keys as a trusted team member.
Position Requirements:<ul><li>
Minimum Age: Must be at least 18 years old to align with company standards.</li><li>
Experience in retail, luxury retail, or high-touch client-facing industries is required. A background in security or loss prevention is viewed as a strong advantage.</li><li>
Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.</li><li>
Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.</li></ul>
Hourly Pay Range: $21 to $25 per hour. Actual compensation will be based on years of experience, skills, competencies qualifications.
Interpersonal Skills:<ul><li>
Hospitality Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.</li><li>
Professional &amp; Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.</li><li>
Adaptable: Ability to remain nimble and excels in a fast-paced environment.</li><li>
Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.</li><li>
Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a cohesive environment.</li><li>
Brand Champion: Embodies a strong passion for the brand, sharing its story and values while demonstrating in-depth knowledge of the product offerings to elevate the client experience with informed, valuable insights.</li><li>
Detail-Oriented &amp; Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.</li></ul>
Key Performance Indicators (KPI&rsquo;s):<ul><li>
Proactively monitors product movement and takes initiative to identify and address merchandise not displayed in its designated location, ensuring seamless presentation and availability while adhering to store capacity restraints and product allotment limits per client.</li><li>
Effectively communicates loss prevention (LP) insights to management and provides clear guidance to staff to uphold and enhance LP policies.</li><li>
Contributing to high Net Promoter Scores (NPS) and secret shopper results by engaging clients with welcoming body language and exceptional service, including personalized greetings, friendly conversation, and offering amenities like water or restroom assistance.</li><li>
Demonstrates exceptional organizational skills, consistently completing tasks accurately and on schedule, contributing to operational efficiency.</li></ul>
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk.We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap Perks:<ul><li>
Medical, Dental &amp; Vision benefits (must average 32+ hours a week)</li><li>
AllOne Health - Employee Assistance Programs</li><li>
401K</li><li>
Accrued PTO:<ul><li>
Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.</li><li>
Part-Time hourly employees can accrue based on local laws</li></ul></li><li>
Employee discount for participating Leap brands</li></ul>
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued
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Door Ambassador: Ring Concierge Madison Avenue

<div>About the Brand:
Founded by CEO Adriana in 2013, Little Words Project&trade; began with a simple idea: to create bracelets that serve as wearable affirmations. What started as a personal project for Adriana, quickly grew into a movement, with each bracelet reminding its wearer of their worth, offering strength through tough times.
Now, 10 years and millions of bracelets later, our community continues to prove that kindness is a true superpower. We&rsquo;re so grateful you&rsquo;re here to be part of this journey. Remember: just be nice.
Handcrafted with Love 
Each bracelet is custom-designed to represent a word or message uniquely yours. Choose from a variety of crystal or stone bead styles, and personalize it with a message of up to 13 characters.
Built on Kindness 
Our bracelets are meant to be worn, loved, and shared. With every bracelet you wear, pass it on to someone who could use a little reminder of their worth. Together, we&rsquo;re spreading kindness, one Little Word&trade; at a time.<div>
About the Role</div>
We are committed to finding exceptional talent to represent our boutique in West Village NYC. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.
The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.
As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.
Position Qualifications<ul><li>
Minimum Age: Must be at least 18 years old to align with company standards.</li><li>
Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.</li><li>
Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.</li><li>
Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.</li></ul>
Hourly Pay Range: $18 to $22. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills<ul><li>
Customer-Centric &amp; Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.</li><li>
Adaptable &amp; Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.</li><li>
Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.</li><li>
Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.</li><li>
Professional &amp; Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.</li><li>
Brand Champion &amp; Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.</li><li>
Detail-Oriented &amp; Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.</li></ul>
Key Performance Indicators (KPI&rsquo;s)<ul><li>
Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients.</li><li>
Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.</li><li>
Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.</li></ul>
About LEAP
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
LEAP Perks<ul><li>
Bonus Eligible</li><li>
Medical, Dental &amp; Vision benefits (must average 32+ hours a week)</li><li>
AllOne Health - Employee Assistance Programs</li><li>
401K</li><li>
Accrued PTO:<ul><li>
Part-Time hourly employees can accrue based on local laws</li></ul></li><li>
Employee discount + wardrobe allotment for participating Leap brands</li></ul>
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
Jw7lB2oAAV</div>

PT Sales Associate: Little Words Project

Join Leap and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Leap

ABOUT_COMPANY

Human Resources Business Partner

Door Ambassador: Ring Concierge Madison Avenue

PT Sales Associate: Little Words Project