Qureos Mentor

LensCrafters

<div><div><b>Requisition ID: </b>911307<br>
<b>Store #</b>: 000741 LensCrafters<br>
<b>Position:</b>Full-Time<br>
<b>Total Rewards: </b><b>Benefits/Incentive Information</b></div><br>
<div></div>
<div>
LensCrafters is a place for visionaries. We&rsquo;ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.<br>
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.</div>
<div>
At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we&rsquo;re committed to taking care of you, so you can bring the best quality experience to our patients and customers.</div>
<div>
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!</div><div><b><br>
GENERAL FUNCTION
</b></div><div>The Assistant Manager acts as a leader in absence of, or in support of the Store Manager &amp; behaves as a business owner within the marketplace &amp; LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community &amp; delivers key performance metrics.</div><br>
<div></div>
<div><b>
MAJOR DUTIES &amp; RESPONSIBILITIES</b></div>
<ul>
<li>Delivers quality &amp; improvement to meet or exceed all key performance indicators (KPIs):
<ul><li>Comp Sales, % Sales to Plan; Conversion &amp; Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth &amp; Retention Goals; Net Promoter Score; Current year objectives</li>
</ul></li><li>Demonstrates understanding of retail business &amp; the capability to transfer knowledge to superior sales &amp; business results. Learns &amp; understands the competition &amp; market trends.</li>
<li>Supports the store manager in diagnosing the business &amp; leverages the synergies of Retail, Lab &amp; Doctor to drive positive results.</li>
<li>Supports store business plans to maximize sales &amp; profit, leverages strengths &amp; addresses opportunities for recovery.</li>
<li>Partners with store manager to lead a team through strong knowledge &amp; skills.</li>
<li>Provides training &amp; guidance to team members.</li>
<li>Delivers clear &amp; constructive feedback in a timely manner.</li>
<li>Informs store manager of any situation that may require any development or disciplinary action of others.</li>
<li>Supports recruiting, helps select high caliber team &amp; creates talent pipeline.</li>
<li>Follows guidelines to optimally staff store.</li>
<li>Shows great pride in the store appearance &amp; executes visual directives.</li>
<li>Strives to maintain positive working relationship with doctors.</li>
<li>Adheres to &amp; ensures compliance of team to Company policies &amp; procedures. Meets or exceed all goals.</li>
<li>Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.</li>
<li>Performs &amp; understands administrative duties.</li>
<li>Maintains a safe working environment for all.</li>
<li>Works a flexible schedule, including nights &amp; weekends.</li>
<li>Under current &amp; valid state Opticianry license perform the following:
<ul><li>Provides expertise &amp; product knowledge on lens choices based on the patient&rsquo;s vision needs &amp; doctor prescription.</li>
<li>Adjusts &amp;/or repairs eyewear.</li>
<li>Presents and dispenses eyewear &amp; creates a lasting impression.</li>
<li>Performs accurate digital measurements.</li></ul></li><br>
</ul>
<div></div><div><b>BASIC QUALIFICATIONS</b></div>
<ul>
<li>High School graduate or equivalent</li>
<li>Current &amp; valid state Opticianry license</li>
<li>1+ year(s) management/supervisory experience with direct reports</li>
<li>Knowledge of retail operations, processes &amp; policies</li>
<li>Strong basic math skills</li>
<li>Familiarity with cash register, computers &amp; calculators</li>
<li>Must have a strong command of the English language for all written correspondence &amp; oral communication</li>
<li>Strong communicator &amp; listener</li>
<li>Demonstrated high-level of selling skills</li>
<li>Proven ability to problem solve</li></ul><br>
<div></div>
<div><b>
PREFERRED QUALIFICATIONS</b></div>
<ul>
<li>College degree or equivalent</li>
<li>Previous experience in leadership position within retail &amp; customer service industry</li>
<li>Knowledge of basic optics</li>
<li>Knowledge of current store merchandise</li>
<li>State licensure (if applicable) &amp;/or ABO Certification in non-licensed states</li>
<li>Brand Final Inspector Certification</li>
<li>Brand Quality, Fitting &amp; Adjusting Program</li>
</ul><div>
Pay Range: 27.61 - 41.14</div>
<div>
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</div><br>
<div></div>
<div>
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.</div><br>
<div></div>
<div>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</div></div>

Licensed Assistant Manager Optician-Santa Ana, CA-LensCrafters

<div><div><b>Requisition ID: </b>911283<br>
<b>Store #</b>: 005579 LensCrafters<br>
<b>Position:</b>Part-Time<br>
<b>Total Rewards: </b><b>Benefits/Incentive Information</b></div><br>
<div></div>
<div>
LensCrafters is a place for visionaries. We&rsquo;ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.<br>
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.</div>
<div>
At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we&rsquo;re committed to taking care of you, so you can bring the best quality experience to our patients and customers.</div>
<div>
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!</div><div></div><div><b><br>
GENERAL FUNCTION</b></div>
<div>
The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store&rsquo;s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.</div><br>
<div></div>
<div><b>
MAJOR DUTIES &amp; RESPONSIBILITIES</b></div>
<ul>
<li>Greets customers without delay (within 30 seconds).</li>
<li>Promptly answers the telephone (3 rings) in a friendly and courteous manner.</li>
<li>Explains all required paperwork, tests, products and services</li>
<li>Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.</li>
<li>Shows patience and courtesy to indecisive or difficult customers and patients.</li>
<li>Performs work accurately and thoroughly despite time pressure and customer volume.</li>
<li>Identifies situations involving unsatisfied customers and acts quickly for resolution. .</li>
<li>Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.</li>
<li>Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.</li>
<li>Places contact lens orders, processes shipments and properly submits invoices for payment.</li>
<li>Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.</li>
<li>Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.</li>
<li>Explains to customers &ldquo;One Hour&rdquo; processing and expected delivery times.</li>
<li>Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.</li>
<li>Maintains safe working environment for all associates/patients.</li>
<li>Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.</li></ul><br>
<div></div>
<div><b>
RETAIL</b></div>
<ul>
<li>Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.</li>
<li>Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary</li></ul><br>
<div></div>
<div><b>
DOCTOR&rsquo;S OFFICE</b></div>
<ul>
<li>Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.</li>
<li>Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.</li>
<li>Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.</li></ul><br>
<div></div>
<div><b>
BASIC QUALIFICATIONS</b></div>
<ul>
<li>High School graduate or equivalent</li>
<li>Strong customer service skills (internal and external)</li>
<li>Knowledge of current fashion trends</li>
<li>Strong communicator and listener</li>
<li>Problem solving ability</li>
<li>Familiarity with cash register, computers and calculators</li>
<li>Organization skills</li>
<li>Sales skills</li>
<li>Strong basic math skills</li>
<li>Knowledge of office and store merchandise</li></ul><br>
<div></div>
<div><b>
PREFERRED QUALIFICATIONS</b></div>
<ul>
<li>Previous experience in customer service, retail and/or optical</li>
<li>Strong interpersonal skills</li>
</ul><div>
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</div><br>
<div></div>
<div>
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.</div><br>
<div></div>
<div>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</div></div>

LensCrafters - EyeCare Advisor

<div><div><b>Requisition ID: </b>911207<br>
<b>Store #</b>: 000083 LensCrafters<br>
<b>Position:</b>Full-Time<br>
<b>Total Rewards: </b><b>Benefits/Incentive Information</b></div><br>
<div></div>
<div>
LensCrafters is a place for visionaries. We&rsquo;ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.<br>
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.</div>
<div>
At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we&rsquo;re committed to taking care of you, so you can bring the best quality experience to our patients and customers.</div>
<div>
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!</div><div></div><div><br>
GENERAL FUNCTION<br>
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager &amp; behaves as a business owner within the marketplace &amp; LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community &amp; delivers key performance metrics.</div>
<div>
MAJOR DUTIES &amp; RESPONSIBILITIES</div>
<ul><li>Delivers quality &amp; improvement to exceed all key performance indicators (KPIs):</li></ul>
o Comp Sales, % Sales to Plan; Conversion &amp; Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth &amp; Retention Goals; Net Promoter Score; Current year objectives<br>
<ul><li>Strong understanding of retail business translating to positive sales, business results &amp; understanding the market &amp; competitors</li><li>Supports store business plans to maximize sales &amp; profit</li><li>Partner with store manager to lead &amp; develop team</li><li>Delivers clear, constructive, timely feedback &amp; partners with Store Manager on development</li><li>Executes visual directives &amp; maintains store appearance</li><li>Maintains positive working relationship with doctors</li><li>Promotes team compliance to all policies</li><li>Performs administrative duties</li><li>Works a flexible schedule, including nights &amp; weekends</li></ul>
<div>
BASIC QUALIFICATIONS</div>
<ul><li>High School graduate or equivalent</li><li>1+ year(s) management/supervisory experience with direct reports</li><li>Knowledge of retail operations, processes &amp; policies</li><li>Strong basic math skills
</li><li>Familiarity with cash register, computers &amp; calculators</li><li>Must have a strong command of the English language for all written correspondence &amp; oral communication</li><li>Strong communicator &amp; listener</li><li>Demonstrated high-level of selling skills</li><li>Proven ability to problem solve</li></ul>
<div>
PREFERRED QUALIFICATIONS</div>
<ul><li>College degree or equivalent</li><li>Previous experience in leadership position within retail &amp; customer service industry</li><li>Knowledge of basic optics</li><li>Knowledge of current store merchandise</li><li>State licensure (if applicable) &amp;/or ABO Certification in non-licensed states</li><li>Brand Final Inspector Certification</li><li>Brand Quality, Fitting &amp; Adjusting Program</li></ul><div>
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</div><br>
<div></div>
<div>
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.</div><br>
<div></div>
<div>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</div></div>

LensCrafters - Assistant Manager

<div><div><b>Requisition ID: </b>910021<br>
<b>Total Rewards: </b><b>Benefits/Incentive Information</b></div>
<div>
At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.</div><div><b>
GENERAL FUNCTION</b></div>
<div>
The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store&rsquo;s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.</div><br>
<div></div>
<div><b>
MAJOR DUTIES &amp; RESPONSIBILITIES</b></div>
<ul>
<li>Greets customers without delay (within 30 seconds).</li>
<li>Promptly answers the telephone (3 rings) in a friendly and courteous manner.</li>
<li>Explains all required paperwork, tests, products and services</li>
<li>Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.</li>
<li>Shows patience and courtesy to indecisive or difficult customers and patients.</li>
<li>Performs work accurately and thoroughly despite time pressure and customer volume.</li>
<li>Identifies situations involving unsatisfied customers and acts quickly for resolution. .</li>
<li>Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.</li>
<li>Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.</li>
<li>Places contact lens orders, processes shipments and properly submits invoices for payment.</li>
<li>Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.</li>
<li>Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.</li>
<li>Explains to customers &ldquo;One Hour&rdquo; processing and expected delivery times.</li>
<li>Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.</li>
<li>Maintains safe working environment for all associates/patients.</li>
<li>Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.</li></ul><br>
<div></div>
<div><b>
RETAIL</b></div>
<ul>
<li>Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.</li>
<li>Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary</li></ul><br>
<div></div>
<div><b>
DOCTOR&rsquo;S OFFICE</b></div>
<ul>
<li>Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.</li>
<li>Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.</li>
<li>Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.</li></ul><br>
<div></div>
<div><b>
BASIC QUALIFICATIONS</b></div>
<ul>
<li>High School graduate or equivalent</li>
<li>Strong customer service skills (internal and external)</li>
<li>Knowledge of current fashion trends</li>
<li>Strong communicator and listener</li>
<li>Problem solving ability</li>
<li>Familiarity with cash register, computers and calculators</li>
<li>Organization skills</li>
<li>Sales skills</li>
<li>Strong basic math skills</li>
<li>Knowledge of office and store merchandise</li></ul><br>
<div></div>
<div><b>
PREFERRED QUALIFICATIONS</b></div>
<ul>
<li>Previous experience in customer service, retail and/or optical</li>
<li>Strong interpersonal skills</li>
</ul><div>
Pay Range: - 21.59</div>
<div>
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</div><br>
<div></div>
<div>
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.</div><br>
<div></div>
<div>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</div></div>

Join LensCrafters and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

LensCrafters

ABOUT_COMPANY

Licensed Assistant Manager Optician-Santa Ana, CA-LensCrafters

LensCrafters - EyeCare Advisor

LensCrafters - Assistant Manager

LensCrafters - EyeCare Advisor