Qureos Mentor

Lensa

<div>
 Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for City of Palo Alto. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
 
 
 Communications Coordinator (Administrative Assistant)
 
 
 Print (https://www.governmentjobs.com/careers/paloaltoca/jobs/newprint/5061664)
 
 
 Apply
 
 
 &amp;#65279;
 
 
 Communications Coordinator (Administrative Assistant)
 
 
 Salary
 
 
 $76,128.00 - $114,192.00 Annually
 
 
 Location
 
 
 Palo Alto, CA
 
 
 Job Type
 
 
 Regular Full-Time
 
 
 Job Number
 
 
 202500885
 
 
 Department
 
 
 Public Works Department
 
 
 Opening Date
 
 
 09/23/2025
 
 
 Closing Date
 
 
 10/13/2025 11:59 PM Pacific
 
 
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 Description
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 Benefits
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 Questions
 
 
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 Description
 
 
 
 The Position
 
 
 The City of Palo Alto&rsquo;s Public Works Department is seeking a creative and collaborative Communications Coordinator to join the Sustainability and Climate Action (S/CAP) Team (operating out of the Office of Sustainability). This position will play a central role in sharing the City&rsquo;s progress on ambitious climate goals&mdash;reducing greenhouse gas emissions 80% below 1990 levels by 2030 (&ldquo;80x30&rdquo;)&mdash;and advancing sustainability initiatives that improve public health, equity, and resilience.
 
 
 This is an exciting opportunity to bring creativity and clarity to complex topics&mdash;helping residents, businesses, and regional partners understand their role in achieving Palo Alto&rsquo;s climate and sustainability goals and encourage community action for a greener community.
 
 
 The Communications Coordinator will support outreach and education on key S/CAP focus areas, including:
 
 
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 Climate Action &amp; Energy/Building Electrification
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 Electric Vehicles &amp; Mobility
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 Water &amp; Zero Waste
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 Natural Environment
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 Climate Adaptation &amp; Sea Level Rise
 
 
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 Advancing the City&rsquo;s S/CAP workplan by collaborating cross-department and working closely with the City Manager&rsquo;s Communications Office, this unique role will create high quality content and graphics, design videos and digital and print communications and marketing materials, all with the goals to educate, inform and influence.
 
 
 Ideal Candidate
 
 
 The City is seeking an strong project manager with a highly collaborative style bringing their broad range of experience and passion for public service and excellence in writing, verbal communications skills, and creativity. The top candidate will have a strong background in the use of digital platforms including social media, is not afraid of using analytics and data to support creative marketing, is a self-starter, able to work independently and as a team, be entrepreneurial and enjoys implementing new initiatives and ideas. The team member will look forward to engaging with City teams in real life and digitally.
 
 
 This position is represented by the MGMT &ndash; Management, Professional and Council Appointees.
 
 
 Compensation (MGMT) :Comprehensive compensation plan, to learn more click HERE. (https://www.cityofpaloalto.org/Departments/Human-Resources/Labor-Agreements-and-Salary-Schedules)
 
 
 Essential Duties
 
 
 Communicate and market the City&rsquo;s sustainability programs and successes to help implement the City&rsquo;s S/CAP. Create content and visuals, with the goal of connecting the community to the City&rsquo;s programs both informing and influencing action. Ensure the City&rsquo;s sustainability websites, newsletters, blogs and community updates are accessible and compelling through creative writing, messaging and marketing designs. Evolve and try new ways to capture digital engagement and community excitement about sustainability and climate action goals.
 
 
 Essential and other important responsibilities and duties may include, but are not limited to, the following:
 
 
 Project Coordination Coordinate sustainability and climate action communications efforts by collaborating with cross functional department subject matter experts to support public information sharing
 
 
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 Manage communications projects and priorities, as assigned; working collaboratively with the City Manager&rsquo;s Communications Office
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 Meet with cross-department team and consultants to track success, review performance measures and statistics, with the goal of evolving tactics and trying new ways to increase outreach
 
 
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 Communications &amp; Outreach Maximize social media engagement by using photography and/or videography
 
 
 Maintain social media calendars
 
 
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 Develop digital content to support communications objectives Implement communications and marketing tactics such as testimonial development, referrals, and other promotional campaigns
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 Coordinate program print and digital flyers and other promotional materials to support community outreach and engagement
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 Support key community events through digital and print communications and event coordination
 
 
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 Performs related duties of a similar nature or level.
 
 
 
 Minimum Qualifications
 
 
 
 Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through
 
 
 Equivalent to the completion of an Associate Degree and six years responsible, full-time administrative experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Associate's Degree is preferred.
 
 
 Supplemental Information
 
 
 
 The Selection Process
 
 
 
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 Applicants will receive recruitment status notifications via email. Governmentjobs.com account also has notification status updates.
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 The process includes providing writing samples. When applying please provide two writing samples such as social media, blog, digital newsletter, or magazine article content.
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 The screening process for this position will be panel interviews followed by a final in person interview.
 
 
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 More than one position may be filled from this posting
 
 
 Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.
 
 
 The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
 
 
 If you have questions about this posting, please contact support@lensa.com
</div>

Communications Coordinator (Administrative Assistant)

<div>
 Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Aston Carter. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
 
 
 We are hiring for 60 100% remote HR Call Center Customer Service Reps for a well-known tech. company!
 
 
 
 Job Description
 
 
 
 We need exceptionally talented, bright, and driven people to join our HR Live Support Customer Service Team. As a Call Center HR Assistant, you will play a key role in delivering best-in-class Leave of Absence, Disability, and HR services to employees, applicants, and candidates globally. You will provide accurate, consistent, and timely responses to inquiries through various contact channels, including phone, web case, and chat.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of problem-solving and customer service.
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 Receive and resolve inquiries primarily via phone, chats, and emails as the first point of contact for Leave, Disability, and HR-related inquiries.
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 Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures, and escalate when necessary.
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 Build customer trust through empathetic, personalized conversations by assessing and adjusting the case management plan to each employee's changing needs.
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 Respond to employee-impacting issues that may arise during the leave event and ensure the right communication and documentation occurs.
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 Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs to analyze and decide on disability, leave, and accommodations requests.
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 Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and update policies.
 
 
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 Essential Skills
 
 
 
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 3+ years of recent customer support, particularly with phone and chat communications.
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 HR knowledge and experience.
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 Strong communication skills.
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 Ability to show and demonstrate empathy.
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 Proficiency in computers and ability to research to find answers and information.
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 Experience dealing with customers and exceptional use of empathy skills.
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 Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast-paced environment.
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 Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards.
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 Detail-oriented with the ability to analyze, problem-solve, organize, and manage multiple priorities.
 
 
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 </ul>
 
 Work Environment
 
 
 
 This is a 100% remote position. Candidates are expected to be on camera during the training and nesting period. You must have a dedicated space in your residence to successfully perform the role and responsibilities.
 
 
 
 Benefits
 
 
 
 Medical | Dental | Vision | 401(k) options | Career Advancement | Growth Opportunities | 100% Remote | Full-Time Hours
 
 
 Pay and Benefits
 
 
 The pay range for this position is $21.00 - $21.00/hr.
 
 
 
 Requirements
 
 
 
 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 
 
 <ul>
 <li>
 Medical, dental &amp; vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
 
 
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 Workplace Type
 
 
 This is a fully remote position.
 
 
 Application Deadline
 
 
 This position is anticipated to close on Sep 26, 2025.
 
 
 
 About Aston Carter
 
 
 
 Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing&reg; double diamond winner for both client and talent service.
 
 
 The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
 
 
 If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
 
 
 If you have questions about this posting, please contact support@lensa.com
</div>

HR Call Center Customer Service Rep. (Remote)

<div>
 Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Aston Carter. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
 
 
 Job Title: HR Assistant Call Center
 
 
 
 Job Description
 
 
 
 Join a dynamic team dedicated to providing world-class HR support. As part of the HR Live Support team, you will be pivotal in delivering exceptional Leave of Absence, Disability, and HR services to employees globally. This role involves handling inquiries through various channels, including phone, web, and chat, ensuring accurate and timely responses.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Take ownership of employee contacts, resolving them with a high degree of problem-solving and customer focus.
 </li>
 <li>
 Receive and resolve inquiries via phone, chats, and emails as the first point of contact for Leave, Disability, and related issues.
 </li>
 <li>
 Utilize available documentation to resolve inquiries and escalate when necessary.
 </li>
 <li>
 Build trust with employees through empathetic, personalized conversations.
 </li>
 <li>
 Respond to issues arising during leave events, ensuring proper communication and documentation.
 </li>
 <li>
 Use judgment and critical thinking to balance process adherence with employee needs for disability and leave requests.
 </li>
 <li>
 Collaborate with partner teams on process improvements and policy updates.
 
 
 </li>
 </ul>
 
 Essential Skills
 
 
 
 <ul>
 <li>
 Excellent communication and people skills.
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 Strong customer service and support experience.
 </li>
 <li>
 Ability to demonstrate empathy.
 </li>
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 Proficiency in research to find answers and information.
 
 
 </li>
 </ul>
 
 Additional Skills &amp; Qualifications
 
 
 
 <ul>
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 Experience dealing with customers and using empathy skills.
 </li>
 <li>
 Proven ability to adapt to changing workloads in a fast-paced environment.
 </li>
 <li>
 Ability to manage confidential and sensitive information with strict data privacy adherence.
 </li>
 <li>
 Detail-oriented with strong problem-solving and organizational skills.
 
 
 </li>
 </ul>
 Work Environment
 
 
 This position is 100% remote, requiring candidates to have a dedicated workspace at home. During the training and nesting period, being on camera is expected.
 
 
 Pay and Benefits
 
 
 The pay range for this position is $21.00 - $21.00/hr.
 
 
 
 Requirements
 
 
 
 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 
 
 <ul>
 <li>
 Medical, dental &amp; vision
 </li>
 <li>
 Critical Illness, Accident, and Hospital
 </li>
 <li>
 401(k) Retirement Plan &ndash; Pre-tax and Roth post-tax contributions available
 </li>
 <li>
 Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)
 </li>
 <li>
 Short and long-term disability
 </li>
 <li>
 Health Spending Account (HSA)
 </li>
 <li>
 Transportation benefits
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Time Off/Leave (PTO, Vacation or Sick Leave)
 
 
 </li>
 </ul>
 Workplace Type
 
 
 This is a fully remote position.
 
 
 Application Deadline
 
 
 This position is anticipated to close on Sep 22, 2025.
 
 
 
 About Aston Carter
 
 
 
 Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing&reg; double diamond winner for both client and talent service.
 
 
 The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
 
 
 If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
 
 
 If you have questions about this posting, please contact support@lensa.com
</div>

HR Assistant - Fully Remote

Join Lensa and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Lensa

ABOUT_COMPANY

Communications Coordinator (Administrative Assistant)

HR Call Center Customer Service Rep. (Remote)

HR Assistant - Fully Remote