Qureos Mentor

Lenskart.com

<div>Role Description:
This is a full-time on-site role for a Senior Product Manager &ndash; Fintech Systems, based in Bengaluru.
You will own the design, architecture, and evolution of Lenskart&rsquo;s financial systems, handling millions of transactions and dollars across countries. Your mission: to build AI- and analytics-powered fintech products that make financial operations smarter, faster, and more scalable &mdash; from payments and settlements to fraud detection, financing, and reconciliation.
You will work closely with engineering, data, finance, operations, and leadership teams to create systems that power Lenskart&rsquo;s rapid global growth with data integrity, automation, and AI intelligence at the core.
Key Responsibilities:<ul><li>
Own the end-to-end fintech systems roadmap, ensuring scalable, compliant, and intelligent financial infrastructure.</li><li>
Design AI- and data-led solutions for payment routing, fraud detection, reconciliation, and financial analytics.</li><li>
Build tools and models to automate transaction validation, refund management, and partner settlements across multiple currencies and geographies.</li><li>
Collaborate deeply with engineering, finance, data, and operations to ensure real-time accuracy and visibility of money flows across the organization.</li><li>
Partner with data teams to develop ML models and anomaly detection systems for financial integrity and operational efficiency.</li><li>
Ensure all systems comply with security, audit, and financial regulations across regions (India, SEA, and the Middle East).</li><li>
Define clear success metrics and continuously improve product performance using data-driven insights.</li><li>
Represent fintech as a strategic platform function, driving intelligence into every financial decision.</li></ul> 
Qualifications:<ul><li>
6+ years of product management experience, preferably in fintech, payments, or large-scale financial platforms.</li><li>
Deep understanding of financial flows, reconciliation systems, and payment gateways (UPI, cards, wallets, BNPL, etc.).</li><li>
Strong experience with data analytics, AI/ML applications, and financial automation tools.</li><li>
Proven ability to manage high-volume transaction systems handling millions of dollars daily.</li><li>
Strong technical collaboration skills; ability to work closely with data science and engineering teams.</li><li>
Exceptional analytical thinking, structured problem-solving, and stakeholder management skills.</li><li>
Familiarity with compliance, audit, and cross-border financial operations.</li><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Engineering, Computer Science, Finance, or related field.</li></ul></div>

Product@lenskart - Fintech Systems (AI & Data)

<div>
 
 
 Role Summary:
 
 
 
 As the Plant Supply Chain Head at Lenskart, you will lead and own the complete supply chain function within the manufacturing plant, from inbound raw materials to dispatch of finished goods. Your role will ensure seamless integration between procurement, production planning, inventory, warehousing, quality, and logistics to deliver products to stakeholders with excellence in cost, quality, and timelines. You will drive continuous improvements, scalability, and alignment with Lenskart's overall supply chain strategy.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 :
 
 
 
 
 
 
 
 Strategic &amp; Leadership
 
 
 <ul>
 <li>
 Define, own, and execute the plant-level supply chain strategy in alignment with corporate supply chain objectives and business growth goals
 </li>
 <li>
 Provide leadership to supply chain teams (procurement, planning, inventory, warehousing, logistics) at the plant
 </li>
 <li>
 Build capabilities &mdash; recruit, mentor, develop talent, and build a high‑performance supply chain team
 </li>
 <li>
 Drive cross‑functional collaboration with manufacturing, quality, engineering, finance, and product teams
 </li>
 <li>
 Lead change management, process standardization, digital transformation (ERP, automation) in the plant supply chain domain
 </li>
 </ul>
 
 
 Procurement &amp; Vendor Management
 
 
 <ul>
 <li>
 Source raw materials, components, and indirect materials required for the plan
 </li>
 <li>
 Develop and maintain relationships with suppliers, negotiate contracts, terms, SLA
 </li>
 <li>
 Monitor supplier performance (on-time, quality, cost) and implement corrective measure
 </li>
 <li>
 Conduct supplier audits, qualify new suppliers, manage alternative sourcing for risk mitigation
 </li>
 </ul>
 
 
 Demand / Production Planning
 
 
 <ul>
 <li>
 Coordinate demand forecasting, translate demand into plant production plan
 </li>
 <li>
 Collaborate with manufacturing to ensure capacity, raw material availability, and timely execution
 </li>
 <li>
 Drive material requirements planning (MRP), buffer planning, safety stocks
 </li>
 <li>
 Balance inventory levels &mdash; minimize working capital while ensuring no production disruptio
 </li>
 </ul>
 
 
 Inventory &amp; Warehousing
 
 
 <ul>
 <li>
 Oversee inventory management (raw, WIP, finished goods) and ensure accuracy
 </li>
 <li>
 Define and monitor KPIs: inventory turns, days of inventory, shrinkage, obsolescence
 </li>
 <li>
 Oversee warehousing operations: layout, storage, movement, picking, packing, dispatch
 </li>
 <li>
 Implement process improvements (lean, 5S, value stream mapping) in warehousing
 </li>
 </ul>
 
 
 Logistics &amp; Distribution
 
 
 <ul>
 <li>
 Manage inbound logistics from suppliers to plant (transportation, customs/EXIM if applicable)
 </li>
 <li>
 Manage outbound logistics of finished goods (to distribution centers, stores, customers
 </li>
 <li>
 Optimize transport routes, negotiate with carriers, manage freight/duty costs
 </li>
 <li>
 Ensure end‑to‑end visibility, delivery schedules, and performance metrics (OTD, fill rate, lead time)
 </li>
 </ul>
 
 
 Quality, Compliance &amp; Risk
 
 
 <ul>
 <li>
 Ensure supply chain compliance with quality norms, regulatory norms, safety standard
 </li>
 <li>
 Mitigate supply chain risks (e.g. supplier failure, material shortage, demand fluctuations
 </li>
 <li>
 Drive root cause analysis on supply issues, disruptions, delays, and corrective action plan
 </li>
 <li>
 Ensure audit readiness, documentation, traceability across supply chain
 </li>
 </ul>
 
 
 Metrics, Reporting &amp; Cost Optimization
 
 
 <ul>
 <li>
 Establish, monitor, and report key performance indicators (KPIs) for plant supply chain
 </li>
 <li>
 Provide regular dashboards, insights, variance analysis, forecasts to senior management
 </li>
 <li>
 Identify cost optimization opportunities across procurement, inventory, transport, logistics
 </li>
 <li>
 Lead initiatives in process optimization, lean, automation, digitization to improve efficiency
 </li>
 </ul>
 
 
 Project &amp; Technology Initiatives
 
 
 <ul>
 <li>
 Lead and implement supply chain technology projects (ERP enhancements, supply chain modules, analytics, digital tools
 </li>
 <li>
 Pilot and scale process automation, AI/ML forecasting, predictive analytics
 </li>
 <li>
 Manage capital projects related to supply chain (warehouse expansions, material handling systems
 </li>
 <li>
 Drive continuous improvement projects (Kaizen, Six Sigma) in supply chain operations
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Supply Chain, Operations, or related field (preferably).
 </li>
 <li>
 MBA or master&rsquo;s degree is a plus
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 10+ years in supply chain / operations / manufacturing environment, with at least 4 to 5 years in leadership role
 </li>
 <li>
 Experience in factory/plant-level supply chain operations is strongly preferred
 </li>
 <li>
 Experience managing procurement, inventory, planning, warehousing and logistics
 </li>
 <li>
 Prior experience with large scale manufacturing / e‑commerce / retail supply chains is a plus
 </li>
 </ul>
 
 
 Skills / Competencies
 
 
 <ul>
 <li>
 Strong strategic thinking and execution capability
 </li>
 <li>
 Excellent leadership, team-building and interpersonal skills
 </li>
 <li>
 Analytical &amp; data-driven mindset; ability to work with metrics, dashboards
 </li>
 <li>
 KPI's Strong negotiation skills with vendors and carriers
 </li>
 <li>
 Knowledge of supply chain systems, ERP, planning tools
 </li>
 <li>
 Continuous improvement mindset (Lean, Six Sigma, process re-engineering)
 </li>
 <li>
 Good change management, project management skills
 </li>
 <li>
 Strong communication skills (verbal, written)
 </li>
 <li>
 Ability to work in cross-functional and fast-paced environment
 </li>
 <li>
 Risk management orientation and business continuity planning
 </li>
 </ul>
 
 
 Certifications (Optional but desirable)
 
 
 <ul>
 <li>
 Six Sigma / Lean certification
 </li>
 <li>
 APICS / CSCP / CPIM / CPM / SCM certification
 </li>
 <li>
 Project Management (PMP / equivalent)
 </li>
 </ul>
 
 
 Key Performance Indicators
 
 
 <ul>
 <li>
 On-Time Delivery (OTD) from plant
 </li>
 <li>
 Inventory Turnover / Days Inventory on Hand
 </li>
 <li>
 Material Shortage / Stock-Out incidents
 </li>
 <li>
 Supplier On-Time Performance &amp; Quality
 </li>
 <li>
 Cost per Unit (procurement + logistics + handling)
 </li>
 <li>
 Freight &amp; Logistics Cost as % of revenue
 </li>
 <li>
 Process cycle time improvements
 </li>
 <li>
 Warehouse accuracy / shrinkage
 </li>
 <li>
 Number of continuous improvement initiatives executed
 </li>
 </ul>
 
 
 Challenges &amp; Expectations
 
 
 <ul>
 <li>
 Ensure zero production disruption
 </li>
 <li>
 Align plant supply chain to corporate strategy
 </li>
 <li>
 Drive digitization &amp; automation
 </li>
 <li>
 Manage capacity variability
 </li>
 </ul>
</div>

Plant Head - Supplychain

<div>
 
 Who is an Area Operations Manager for Lenskart
 
 
 
 
 
 For us the Area Operations Manager is one of the most critical roles as the profile has a direct impact and
 
 
 connect with the employees at store level who are in turn responsible for revenue generation and
 
 
 providing the best customer service to our Lenskart customers. For us the Area Operations Managers are
 
 
 the facilitators of growth, driving NPS at the assigned stores by engaging in the best customer service at
 
 
 the stores, developing people, regular coaching and mentoring our people to do better at store level. We
 
 
 hire young, energetic, strong communicators and pragmatic leaders with strong inclination towards
 
 
 customer servicing and sales, who can lead their team to achieve the numbers and the overall
 
 
 organizational objectives.
 
 
 
 
 
 Profile Summary
 
 
 Our Area Operations Manager is responsible for developing and expanding the business in the respective
 
 
 area and managing the store operations across the respective area thereby increasing the customer
 
 
 experience.
 
 
 
 
 
 Key Responsibilities
 
 
 Driving Sales and Customer Service
 
 
 a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/
 
 
 quarterly and annually
 
 
 b. Driving and focusing on providing the customer services thereby increasing the Net Promoter
 
 
 Score (NPS) for the store
 
 
 c. Drive culture of high sales performance expectations, i.e. SALES Leadership
 
 
 d. Motivates and inspires field team to drive for results.
 
 
 e. Review financial performance at regional level to identify improvement opportunities.
 
 
 f. Serve as critical strategy planning link between Corporate and the field organization.
 
 
 g. Translate corporate goals including financial returns, sales growth and market share, into
 
 
 business plans.
 
 
 h. Assess field capability and establish performance priorities at group level.
 
 
 Manpower Planning &amp; People Development
 
 
 a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to
 
 
 effectively operate the store
 
 
 b. Direct responsibility for professional development of Lenskart Associates
 
 
 c. Assess and prioritize advanced management skill gaps including those related to
 
 
 design and implementation of business plans, forecasts, financial analysis,
 
 
 associate development and communication.
 
 
 d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which
 
 
 review professional development needs and accomplishments as well as overall achievement
 
 
 of management objectives
 
 
 e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from
 
 
 a diverse team.
 
 
 f. Overall responsibility for associate development
 
 
 Managing P&amp;L of the Assigned Stores
 
 
 
 
 
 a. Responsible for managing and maintaining territory and store budgets to ensure profitability at
 
 
 store as well as territory level
 
 
 b. Managing the top and bottom line effectively of the assigned territory and stores
 
 
 c. Responsible for reducing shrinkage
 
 
 d. Managing the productivity of the staff
 
 
 e. Using cost effective methods to ensure productivity of the respective territory
 
 
 Managing and Maintaining High Standards of Retail Operations
 
 
 
 
 
 a. Regular Store Visits to:
 
 
 o Audit stores
 
 
 o Coaching the Store Managers
 
 
 o Motivate staff through sales discussion
 
</div>

Area Operations Manager

<div>
 <ul>
 <li>
 Managing daily operations within the area
 </li>
 <li>
 Developing and implementing strategies to improve overall efficiency
 </li>
 <li>
 Overseeing budgeting and cost management
 </li>
 <li>
 Analyzing area data and creating reports for senior management
 </li>
 <li>
 Collaborating with cross-functional teams to achieve targets
 </li>
 <li>
 Ensuring compliance with company policies and regulations
 </li>
 <li>
 supervising area staff
 </li>
 <li>
 Resolving any operational issues that may arise
 </li>
 <li>
 Driving continuous improvement initiatives
 </li>
 <li>
 7+ years of experience in operations management
 </li>
 <li>
 Strong leadership and problem-solving skills
 </li>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 Proven track record of meeting targets and deadlines
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration or relevant field, MBA preferred
 </li>
 </ul>
</div>

Area Operation Manager

<div>
 Area Operations Manager is one of the most critical roles as the profile has a direct impact and
 
 
 connect with the employees at store level who are in turn responsible for revenue generation and
 
 
 providing the best customer service to our Lenskart customers. For us the Area Operations Managers are
 
 
 the facilitators of growth, driving NPS at the assigned stores by engaging in the best customer service at
 
 
 the stores, developing people, regular coaching and mentoring our people to do better at store level. We
 
 
 hire young, energetic, strong communicators and pragmatic leaders with strong inclination towards
 
 
 customer servicing and sales, who can lead their team to achieve the numbers and the overall
 
 
 organizational objectives.
 
 
 Profile Summary
 
 
 Our Area Operations Manager is responsible for developing and expanding the business in the respective
 
 
 area and managing the store operations across the respective area thereby increasing the customer
 
 
 experience.
 
 
 Key Responsibilities
 
 
 Driving Sales and Customer Service
 
 
 <ul>
 <li>
 Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/
 
 
 </li>
 </ul>
 quarterly and annually
 
 
 <ul>
 <li>
 Driving and focusing on providing the customer services thereby increasing the Net Promoter
 
 
 </li>
 </ul>
 Score (NPS) for the store
 
 
 <ul>
 <li>
 Drive culture of high sales performance expectations, i.e. SALES Leadership
 </li>
 <li>
 Motivates and inspires field team to drive for results.
 </li>
 <li>
 Review financial performance at regional level to identify improvement opportunities.
 </li>
 <li>
 Serve as critical strategy planning link between Corporate and the field organization.
 </li>
 <li>
 Translate corporate goals including financial returns, sales growth and market share, into
 
 
 </li>
 </ul>
 business plans.
 
 
 <ul>
 <li>
 Assess field capability and establish performance priorities at group level.
 
 
 </li>
 </ul>
 Manpower Planning &amp; People Development
 
 
 <ul>
 <li>
 Working with the HR team and the Store Manager in ensuring staffing levels are adequate to
 
 
 </li>
 </ul>
 effectively operate the store
 
 
 <ul>
 <li>
 Direct responsibility for professional development of Lenskart Associates
 </li>
 <li>
 Assess and prioritize advanced management skill gaps including those related to
 
 
 </li>
 </ul>
 design and implementation of business plans, forecasts, financial analysis,
 
 
 associate development and communication.
 
 
 <ul>
 <li>
 Conduct two-way, formal and informal performance evaluations of Lenskart Associates which
 
 
 </li>
 </ul>
 review professional development needs and accomplishments as well as overall achievement
 
 
 of management objectives
 
 
 <ul>
 <li>
 Responsible for establishing a culture that embraces diversity and maximizes the learnings from
 
 
 </li>
 </ul>
 a diverse team.
 
 
 <ul>
 <li>
 Overall responsibility for associate development
 
 
 </li>
 </ul>
 Managing P&amp;L of the Assigned Stores
 
 
 <ul>
 <li>
 Responsible for managing and maintaining territory and store budgets to ensure profitability at
 
 
 </li>
 </ul>
 store as well as territory level
 
 
 <ul>
 <li>
 Managing the top and bottom line effectively of the assigned territory and stores
 </li>
 <li>
 Responsible for reducing shrinkage
 </li>
 <li>
 Managing the productivity of the staff
 </li>
 <li>
 Using cost effective methods to ensure productivity of the respective territory
 
 
 </li>
 </ul>
 Managing and Maintaining High Standards of Retail Operations
 
 
 <ul>
 <li>
 Regular Store Visits to:
 </li>
 <li>
 Audit stores
 </li>
 <li>
 Coaching the Store Managers
 </li>
 <li>
 Motivate staff through sales discussions
 </li>
 </ul>
</div>

Area Operations Manager Pune