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LESTARS MANAGEMENT CONSULTANCY

<div>Call Center Manager
Location: Islamabad or Lahore, Pakistan 
Job Type: Full-time | Remote 
Industry: iGaming Industry 
We are hiring an experienced Call Center Manager to lead outbound call center operations in a fast-paced iGaming environment.
Key Responsibilities
<ul><li>Manage daily call center operations and supervise agents
</li><li>Drive KPIs including conversion, productivity, quality, and attendance
</li><li>Conduct coaching, team meetings, and performance reviews
</li><li>Handle escalations and improve team performance
</li></ul>Requirements
<ul><li>2+ years experience as Call Center Manager, Telemarketing Manager, or Senior Team Lead
</li><li>Experience managing 20+ agents in a target-driven environment
</li><li>Strong leadership and communication skills
</li><li>Good understanding of call center KPIs
</li><li>Fluent in English and Urdu
</li></ul>What We Offer
<ul><li>Competitive salary
</li><li>Full-time stable role
</li><li>Performance-based career growth</li></ul></div>

Telemarketing / Call Center Manager

<div>Recruitment Manager (Call Center / Marketing Operations)
Location: Islamabad or Lahore, Pakistan 
Job Type: Full-time | On-site
About the Role 
We are seeking a proactive and results-driven Recruitment Manager to lead talent acquisition for our expanding call center and marketing teams. The role is responsible for recruitment planning, channel development, and achieving hiring targets based on business growth.
Key Responsibilities
<ul><li>Develop and execute recruitment strategies based on workforce needs
</li><li>Achieve hiring targets depending on business demand
</li><li>Manage and expand recruitment channels (online and offline)
</li><li>Screen candidates, conduct interviews, and oversee onboarding
</li><li>Track recruitment metrics and provide regular progress reports
</li><li>Continuously improve recruitment efficiency and hiring conversion
</li></ul>Requirements
<ul><li>Proven recruitment experience in Call Center or Telemarketing industry
</li><li>Strong execution skills with a target-driven mindset
</li><li>Ability to work under hiring pressure and meet deadlines
</li><li>Working proficiency in English and fluency in Urdu
</li><li>Diploma or Bachelor's degree preferred
</li></ul>Preferred
<ul><li>Experience recruiting for online gaming / entertainment industry
</li><li>Experience building teams
</li><li>Strong recruitment network in Islamabad or Lahore</li></ul></div>

Recruitment Manager

Join LESTARS MANAGEMENT CONSULTANCY and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

LESTARS MANAGEMENT CONSULTANCY

About Company

Telemarketing / Call Center Manager

Recruitment Manager