Qureos Mentor

LG Chem

<div><div><div><p>Job Description</p></div></div><div><div><div><div>
LG Electronics Saudi Arabia LLC</div></div></div></div><p></p><div><div><div><div><p>
We are looking for a highly organized and detail-oriented Order Desk Executive to join our team. This role plays a critical part in ensuring smooth processing of sales orders, delivery notes/Pick releases, invoicing, and communication between internal departments such as Sales, AR, SCM, and 3PL.</p><p>
The ideal candidate must have strong Excel skills, accuracy in documentation, and the ability to work under pressure in a fast-paced environment.</p><div>
&#9989; Sales Order Management<br>
<ul><li>Verify signed PI as per LG/AR terms.</li><li>Ensure 100% accuracy in sales order entry.</li><li>Correct RAD and RSD dates in the system.</li><li>Process orders promptly based on sales team request.</li></ul>
&#9989; Order Booking<br>
<ul><li>Validate pricing and payment terms.</li><li>Confirm daily sales order booking.</li><li>Ensure booking reflects customer and commercial terms.</li></ul>
&#9989; Delivery notes and Pick releases on time<br>
<ul><li>Issue delivery notes and WH schedules.</li><li>Coordinate with SCM team for appointment and dispatch.</li><li>Align with delivery schedules and confirm timely dispatches.</li></ul>
&#9989; Invoicing and Letter of credit Documentation<br>
<ul><li>Handle LC documentation, stamping, and bank submissions within 10 days.</li></ul></div><div><br>
&#9989; Return and Others out sample Orders<br>
<ul><li>Process RMA, return, re-invoicing, and special requests.</li><li>Track and close return orders in system.</li><li>Follow up for EP approvals (e.g. price corrections, new ship-to, return orders).</li></ul>
&#9989; Daily System Validation<br>
<ul><li>Validate delivery plan vs system records (appointments).</li><li>Escalate discrepancies and ensure data correction.</li><li>Maintain real-time data accuracy in ERP system.</li></ul></div><p></p><div><br>
Team Collaboration<br>
<ul><li>Work closely with Sales, AR, SCM, and 3PL teams for smooth workflow.</li><li>Ensure alignment on deliveries, returns, invoicing, and order terms.</li><li>Provide timely updates to internal teams on pending and critical tasks.</li></ul></div><p>
Qualifications &amp; Requirements:</p><ul><li>Bachelor&rsquo;s degree in Business, Logistics, or relevant field.</li><li>2&ndash;5 years of experience in order management, sales operations, or logistics coordination.</li><li>Strong Excel skills (VLOOKUP, pivot tables, basic formulas).</li><li>Good knowledge of ERP/order processing systems.</li><li>Strong communication, coordination, and follow-up abilities.</li><li>Ability to multitask, prioritize, and maintain accuracy under pressure.</li></ul></div></div></div></div></div><p></p>

Order Desk Operation Specialist

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LG Chem

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Order Desk Operation Specialist