Qureos Mentor

Liberty Mutual Insurance

<div>Description
<div><div><div>Apply Today &ndash; Training Classes Begin June and July 2026!</div><div>
</div><div>
Are you ready to launch a rewarding career in insurance sales? We&rsquo;re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.</div><div></div> 
Key Date:<ul><li>
Unlicensed Class: June 29, 2026</li><li>
Licensed Class: July 13, 2026</li></ul></div><div> 
Start your journey with us and build a career where your talent and passion for helping others truly make an impact.</div><div></div> 
As an Inside Sales Representative at Liberty Mutual, you&rsquo;ll have the tools, training and support you need to succeed from day one. 
Plus, you&rsquo;ll enjoy:<ul><li>
Generous earning potential</li><li>
Paid licensing and training opportunities</li><li>
Comprehensive benefits</li><li>
Flexible work arrangements</li><li>
Strong work-life balance</li><li>
And more!</li></ul> 
Why Liberty Mutual? 
Pay Details:<ul><li>
Starting base salary is $45K with opportunity for growth + generous commission.</li><li>
Average first year earnings range from $55K-$75K through a combination of base salary and generous commission.</li><li>
Top Performing Agents in their second year and onward, can earn up to $85k+.</li></ul> 
Our Sales Representative, Inbound Remote position is available for candidates based in the state of Arizona. Applicants must reside within this specified location to be considered for this role. 
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) &ndash; because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.? 
Job Details
As an Inbound Sales Representative you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders. 
You&rsquo;d be a great fit if you are: 
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. 
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you&rsquo;re selling, and you enjoy connecting customers to the right products for their individual needs. 
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. 
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. 
Position Details:
From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property &amp; Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!<ul><li>
Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.</li><li>
Comprehensive medical benefits from Day 1.</li><li>
No cold calls, all incoming warm leads.</li><li>
Opportunities for rewards and recognition.</li><li>
Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a 
minimum of 12 months before consideration for another shift.</li><li>
All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service</li></ul></div>
Qualifications<ul><li>
2-3 years sales experience preferred. 2 years of sales/service-related work experience required.</li><li>
Strong, engaging interpersonal and persuasion skills needed to close sales.</li><li>
Ability to communicate well to both prospects and customers.</li><li>
Excellent analytical, decision-making and organizational skills.</li><li>
Strong typing capabilities and PC proficiency.</li><li>
Property and Casualty License required after hire.</li></ul>
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Sales Representative, Inbound Remote

<div>Description
<div>As a Liberty Mutual Insurance actuary, you'll use your analytical talents to resolve thought-provoking business problems and bring value to our customers. You'll work in a collaborative and dynamic work environment where the challenges are on-going. 
 
Role Description
The Global Risk Solutions (GRS) Capital &amp; Analytics group is seeking a highly motivated individual to join its Insurance Risk Parameterization &amp; Analytics team. This individual will manage a small team of modelers responsible for designing, developing, and implementing dynamic UW Risk modeling and analysis for the Global Risk Solutions organization. They will support UW Risk parameterization, modeling, and validation as well as wide ranging uses of the models. 
 
The successful candidate will have strong analytical, leadership, and project management abilities. They will be skilled at developing complex insurance risk models and experienced at identifying and solving complex capital modeling related problems. In addition, they will have a deep understanding of commercial lines insurance and reinsurance, have good business judgment, and be comfortable owning important analyses that will receive significant visibility. 
 
Global Risk Solutions is a leading provider of commercial, specialty insurance, and reinsurance products, delivering a wide array of innovative products, deep technical expertise, strong client engagement and market-leading performance worldwide. The product lines include workers&rsquo; compensation, commercial multi-peril, surety bonds, crisis management, marine, terrorism, management liability, cyber liability, and energy. 
 
Responsibilities<ul><li>
Parameterize UW Risk excluding natural catastrophe risk</li><li>
Build and maintaining UW risk models
</li><li>Validate model parameterization and model function</li><li>
Collaborate with Underwriting and Actuarial to understand the business and guide development of Risk Analytic tools that accurately reflect the business</li><li>
Develop tools to evaluate and optimize the GRS reinsurance program</li><li>
Provide ad hoc consultation to other teams and to leaders on UW Risk related topics</li><li>
Implement timely and practical solutions to complex problems</li><li>
Lead or participate in cross-Liberty efforts on UW risk modeling</li><li>
Develop departmental policies &amp; procedures</li></ul> 
Qualifications<ul><li>
Bachelor&rsquo;s degree in a quantitative field desired</li><li>
FCAS or equivalent actuarial designation, or advanced degree combined with relevant experience</li><li>
7-10 years progressively responsible experience, including supervisory experience</li><li>
Strong analytical skills with solid understanding of casualty actuarial techniques, standards, and assumptions</li><li>
Strong project management skills with ability to balance multiple initiatives, adapt to changing needs, and prioritize incoming requests
</li><li>Strong communication skills with demonstrated ability to convey complex information clearly and concisely, both verbally and in writing to all levels of management</li><li>
Ability to establish and build effective relationships within and outside the organization</li><li>
Comfort with solving new problems and generating new ideas</li><li>
Ability to build complex models</li><li>
Experience with financial modeling and forecasting</li><li>
Experience with UW Risk and capital modeling software including ReMetrica</li><li>
Expert in MS Excel and Visual Basic for Applications (VBA); experience with UW risk / capital modeling software, R, and Python a plus</li></ul></div>
QualificationsAbout Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
 
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 
 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

UW Risk Model Lead

<div>Description
<div>Are you looking to use your customer service skills in a role where you can see that you are making a difference in people&rsquo;s lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? If so, this opportunity could be for you!
Liberty Mutual&rsquo;s Large Loss Claims Property team has an immediate opening for a Personal Property Claims Specialist. As a Claims Specialist, you will manage, investigate and resolve assigned Property Contents claims under general supervision. Responsibilities include: capturing and creating an inventory of damaged/lost contents while on site, working with various vendors and ensuring that quality customer service is provided via face to face and phone interaction. Manages, investigates and resolves assigned Property Contents claims for more complex claims under limited supervision. Compiles and values inventory of high-end damaged/lost contents associated with property claims. Provides policyholders with quality customer service. May assist Claims Representatives with in-person inspection/policyholder contact where necessary.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
To be successful in this role, the ideal candidate must be comfortable with travelling as he/she would be travelling 75% of the time, visiting homes and doing inspections/investigations.
Candidates who reside in Southern Illinois and Southwest Indiana are also welcome to apply for this role. 
Responsibilities:<ul><li>
Responsible for claims handling personal property losses to include large loss.</li><li>
Works in concert with large loss adjuster for scheduling, inventorying, adjustment and relocation assistance.</li><li>
Performs on-site inventory inspection and specific detail capture (50% minimum on-site) to provide to policyholder for pricing.</li><li>
Develops expert list/websites for various product categories.</li><li>
Utilizes internet VIA/Insurer's World/vendors for pricing and/or validation.</li><li>
Documents the file accordingly.</li><li>
Provides quality customer service.</li><li>
Provides insured with policy information to include coverage, limitations, replacement or ACV options.</li><li>
Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.</li><li>
May assist on files handled by Claims Reps with in-person inspection/policyholder contact when needed.</li><li>
Attends product seminars/shows to build personal property expertise.</li><li>
May be called upon for catastrophe duty.</li></ul></div>
Qualifications<ul><li>
Strong written and oral communications skills required.</li><li>
Good interpersonal, analytical and negotiation skills required</li><li>
Customer service experience preferred</li><li>
Knowledge of coverages provided within various homeowner policies.</li><li>
Experience in interior design, electronics, appliances, antique-collectibles, clothing and furniture retail preferred.</li><li>
The capabilities, skills and knowledge required is normally acquired through a Bachelor&rsquo;s degree or equivalent experience and 3-5 years of directly related experience.</li><li>
Ability to obtain proper licensing as required.</li></ul>
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Claim Resolution Specialist, Personal Property

<div>Description
<div>Launch Your Auto Claims Career with a Fortune 100 Company!
No Claims Experience Needed, Paid Training &amp; Licensing Included! 
Location: Westborough, Massachusetts (Must reside within 50 miles of our office)
Hybrid Role: Minimum 2 Days Per Month in Office
Additional In-Person Training Requirements for first 6 months. 
Career Opportunity:
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals. Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative. 
As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help, this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated! 
Learn more about this role: A Day in the Life of an Auto-Physical Claims Adjuster 
You&rsquo;d be a great fit if you are: 
An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. 
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. 
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. 
A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.</div>
Qualifications<div><ul><li><ul><li>
An engaging, outgoing personality and passion for helping customers</li><li>
Able to think critically, use resources and seek answers when needed in virtual environment</li><li>
Excellent oral, written, decision-making and organizational skills</li><li>
Strong typing and multi-tasking capabilities in a structured paperless work environment</li><li>
Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.</li><li>
General understanding of overall claim operations and key stakeholders.</li><li>
College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.</li></ul></li></ul></div>
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Auto Claims Desk Adjuster Hybrid

<div>Description
<div>Launch Your Auto Claims Career with a Fortune 100 Company!
No Claims Experience Needed, Paid Training &amp; Licensing Included! 
Location: Clifton Park, New York (Must reside within 50 miles of our office)
Hybrid Role: Minimum 2 Days Per Month in Office
Additional In-Person Training Requirements for first 6 months. 
Career Opportunity:
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals. Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative. 
As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help, this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated! 
Learn more about this role: A Day in the Life of an Auto-Physical Claims Adjuster 
You&rsquo;d be a great fit if you are: 
An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. 
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. 
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. 
A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.</div>
Qualifications<div><ul><li><ul><li>
An engaging, outgoing personality and passion for helping customers</li><li>
Able to think critically, use resources and seek answers when needed in virtual environment</li><li>
Excellent oral, written, decision-making and organizational skills</li><li>
Strong typing and multi-tasking capabilities in a structured paperless work environment</li><li>
Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.</li><li>
General understanding of overall claim operations and key stakeholders.</li><li>
College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.</li></ul></li></ul></div>
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

<div>Description
<div>Launch Your Auto Claims Career with a Fortune 100 Company!
No Claims Experience Needed, Paid Training &amp; Licensing Included! 
Location: Columbus, Ohio (Must reside within 50 miles of our office)
Hybrid Role: Minimum 2 Days Per Month in Office
Additional In-Person Training Requirements for first 6 months. 
Career Opportunity:
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals. Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative. 
As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help, this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated! 
Learn more about this role: A Day in the Life of an Auto-Physical Claims Adjuster 
You&rsquo;d be a great fit if you are: 
An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. 
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. 
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. 
A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.</div>
Qualifications<div><ul><li><ul><li>
An engaging, outgoing personality and passion for helping customers</li><li>
Able to think critically, use resources and seek answers when needed in virtual environment</li><li>
Excellent oral, written, decision-making and organizational skills</li><li>
Strong typing and multi-tasking capabilities in a structured paperless work environment</li><li>
Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.</li><li>
General understanding of overall claim operations and key stakeholders.</li><li>
College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.</li></ul></li></ul></div>
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

<div>Description
<div>Under direct supervision, develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts. 
Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in July 2026. 
To be considered for this position, candidates must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio, Montana, Virginia and Minnesota are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change. 
Responsibilities 
<ul><li>
Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.</li><li>
Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.</li><li>
Manages an inventory of property/casualty and disability claims (e.g. workers` compensation, general liability, commercial automobile, property, group benefits), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.</li><li>
Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols.</li><li>
Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.</li><li>
Makes effective use of loss management techniques (e.g. Immediate Contact Plan, L9 check, Disability Management, open end release, first call settlements) and other resources.</li><li>
Updates files and provides comprehensive reports as required.</li></ul></div>
Qualifications<div><ul><li>
Effective interpersonal, analytical and negotiation abilities required</li><li>
Ability to provide information in a clear, concise manner with an appropriate level of detail</li><li>
Demonstrated ability to build and maintain effective relationships</li><li>
Demonstrated success in a professional environment; success in a customer service/retail environment preferred</li><li>
Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent</li><li>
Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory</li><li>
Licensing may be required in some states</li></ul></div>
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Associate Claims Specialist

Join Liberty Mutual Insurance and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Liberty Mutual Insurance

About Company

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Auto Claims Desk Adjuster Hybrid

Auto Claims Desk Adjuster Hybrid

Associate Claims Specialist