Qureos Mentor

LIBERTY SECURITY SYSTEM

We are seeking a dynamic and results-driven IT Sales Executive to join our team. This role is essential for expanding our customer base and driving sales of IT infrastructure, IT projects, and a wide range of technology solutions, including applications, cybersecurity, laptops, desktops, servers, access control systems, security solutions, cloud solutions, and networking equipment.Key Responsibilities:<ul><li>Business Development: Identify, target, and engage potential customers across various industries to sell IT infrastructure and solutions.</li><li>Sales Target Achievement: Meet and exceed assigned sales targets</li><li>Customer Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders and decision-makers in client organizations.</li><li>Solution Selling: Understand customer needs and provide tailored IT solutions, including access control, security, and cloud solutions, to address their challenges.</li><li>Product Knowledge: Stay up-to-date with the latest trends and technologies in IT infrastructure, hardware, security, and cloud solutions.</li><li>Proposal Preparation: Develop customized proposals, prepare quotations, negotiate terms, and close deals.</li><li>Collaboration: Work closely with technical teams and vendors to ensure seamless product delivery and post-sales support.</li><li>Market Research: Stay informed about competitor activities and market trends to help develop competitive strategies.</li><li>Reporting: Prepare sales reports and forecasts to track progress and adjust strategies as needed.</li></ul>Key Skills and Qualifications:<ul><li>Proven experience in IT sales, with a focus on IT infrastructure, hardware solutions, and software applications.</li><li>Strong understanding of IT infrastructure products such as laptops, desktops, servers, security systems, cloud solutions, and networking.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to work independently, manage a sales pipeline, and achieve targets.</li><li>Strong problem-solving abilities with the skill to offer tailored solutions.</li><li>Knowledge of current IT trends, cloud computing, and security best practices is a plus.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED6,000.00 per month

IT Sales Executive

&middot; Taking ownership of customer issues reported and seeing problems through to resolution.&middot; Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues.&middot; Following standard procedures for proper escalation of unresolved issues to the appropriate internal teamsResponsibilities<ul><li>Research and identify solutions to software and hardware issues.</li><li>Diagnose and troubleshoot technical issues, including account setup and network configuration.</li><li>Ask customers targeted questions to quickly understand the root of the problem.</li><li>Track computer system issues through to resolution, within agreed time limits</li><li>Discuss with clients through a series of actions, either via phone, email, or chat, until they&rsquo;ve solved a technical issue.</li><li>Properly escalate unresolved issues to appropriate internal teams</li><li>Provide prompt and accurate feedback to customers.</li><li>Refer to internal database or external resources to provide accurate tech solutions.</li><li>Ensure all issues are properly logged.</li><li>Prioritize and manage several open issues at one time.</li><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting.</li><li>Prepare accurate and timely reports.</li><li>Document technical knowledge in the form of notes and manuals</li><li>Maintain jovial relationships with clients.</li></ul>Requirements and skills<ul><li>Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role</li><li>Hands-on experience with Windows/Linux/Mac OS environments</li><li>Good understanding of computer systems, mobile devices, and other tech products</li><li>Ability to diagnose and troubleshoot basic technical issues.</li><li>Familiarity with remote desktop applications and help desk software.</li><li>Excellent problem-solving and communication skills</li><li>Ability to provide step-by-step technical help, both written and verbal</li><li>Additional certification in Microsoft, Linux, Cisco, or similar technologies is a plus.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

IT Engineer

Join LIBERTY SECURITY SYSTEM and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

LIBERTY SECURITY SYSTEM

ABOUT_COMPANY

IT Sales Executive

IT Engineer