Qureos Mentor

Licious

<div>
 
 We are Licious and we are a Bengaluru-based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies, and friends. We pride ourselves on being India&rsquo;s most successful D2C food-tech brand operating in 20 cities across the country, delighting over 32 lac customers with our de
 
 -liciou
 
 s fresh meat and seafood!
 
 
 
 
 
 
 
 
 Think you have what it takes to be th
 
 e magic ingredien
 
 t in the recipe that is Licious? Read o
 
 n&hellip;
 
 
 
 
 
 
 
 
 
 
 
 What makes the role m
 
 eaty?
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Perform preventive and corrective maintenance
 
 of Electrical systems, HVAC, Chiller un
 
 its, and other utility equipment at retail outlets.
 </li>
 <li>
 Conduct routine inspections and troubleshooting of electrical circuits, panels, and equipment.
 </li>
 <li>
 Maintain records of maintenance schedules, breakdowns, and repairs.
 </li>
 <li>
 Ensure minimal downtime of systems and quick response to emergency breakdowns.
 </li>
 <li>
 Coordinate with vendors and service providers for specialized repairs and AMC (Annual Maintenance Contract) follow-ups.
 </li>
 <li>
 Support installation, testing, and commissioning of new equipment in outlets.
 </li>
 <li>
 Monitor energy consumption and suggest efficiency improvement measures.
 </li>
 <li>
 Ensure compliance wi
 
 th safety, statutory, and company standa
 
 rds during maintenance activities.
 </li>
 <li>
 Travel across assigned outlets in the city for regular checks and emergency calls.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 We hope that you have...
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Diploma / B.E
 
 . in Electrical Engineering.
 
 </li>
 <li>
 4&ndash;6 years of relevant experience in retail, commercial, or facility maintenance.
 </li>
 <li>
 Knowledg
 
 e of repair, maintenance, and system operations.
 
 </li>
 <li>
 Must posse
 
 ss a two-wheeler with valid li
 
 cense for city travel.
 </li>
 <li>
 Willingness to ha
 
 ndle 7&ndash;8 retail ou
 
 tlets within the city.
 </li>
 </ul>
 
 
</div>

Executive - Maintenance

<div>
 
 
 About Licious
 
 
 
 We are a Bengaluru-based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies, and friends. We pride ourselves on being India&rsquo;s most successful D2C food-tech brand, operating in 20 cities across the country and delighting over 32 lakh customers with our de-licious fresh meat and seafood!
 
 
 Think you have what it takes to be the magic ingredient in the recipe that is Licious? Read on&hellip;
 
 
 
 
 
 
 Role Purpose
 
 
 
 At Licious, we&rsquo;re not just building campaigns - we&rsquo;re building a food-tech brand that&rsquo;s redefining how India experiences meat and seafood.
 
 
 We&rsquo;re looking for a Creative Leader to head our in-house studio - someone who can turn business briefs into brand-building, culture-shaping ideas across copy, design, film, app, store, and digital.
 
 
 This isn&rsquo;t a &ldquo;make me a poster&rdquo; role. It&rsquo;s about owning the craft, voice, and impact that bring the Licious brand alive at every touchpoint.
 
 
 Some roles are jobs. A few are journeys. This is one of those journeys. If you believe ideas can spark movements, let&rsquo;s talk.
 
 
 
 
 
 
 What makes the role meaty?
 
 
 <ul>
 <li>
 Lead and grow our in-house creative team across certain businesses
 </li>
 <li>
 Drive campaigns, packaging, CRM, content, activations &amp; more
 </li>
 <li>
 Be the custodian of Licious&rsquo; brand voice and visual identity
 </li>
 <li>
 Partner with brand &amp; category teams to turn strategy into iconic creative
 </li>
 <li>
 Push originality, excellence, and effectiveness in every piece of work
 </li>
 </ul>
 
 
 
 
 
 We hope that you&hellip;
 
 
 <ul>
 <li>
 A creative + strategic thinker
 </li>
 <li>
 Strong in design and copy (one can lean higher, but both matter)
 </li>
 <li>
 Passion for food, culture, and storytelling
 </li>
 <li>
 Experience across ATL + digital campaigns
 </li>
 <li>
 Someone excited to explore AI as part of creative craft
 </li>
 </ul>
</div>

Creative Leader - Licious New Businesses

<div>
 
 
 Have you got an awesome appetite for ?
 
 
 
 
 
 
 
 I. Operational Leadership:
 
 
 
 ● Oversee day-to-day operations of multiple Last Mile Hubs in Mumbai, ensuring smooth and efficient order processing, fulfillment, and delivery.
 
 
 ● Develop and implement operational strategies to optimize performance, reduce costs, and improve service levels.
 
 
 ● Monitor key performance indicators (KPIs) and take corrective actions to address any deviations.
 
 
 
 
 
 
 II. Team Management:
 
 
 
 ● Lead, mentor, and manage a large team of hub managers, delivery executives, and support staff.
 
 
 ● Conduct regular performance reviews, provide feedback, and identify training needs.
 
 
 ● Foster a positive and collaborative work environment that encourages teamwork and high performance.
 
 
 
 
 
 
 III. Customer Experience (CX) Focus:
 
 
 
 ● Ensure a customer-centric approach in all operational activities.
 
 
 ● Analyze customer feedback and data to identify areas for improvement and implement changes to enhance CX.
 
 
 ● Resolve customer escalations and issues promptly and effectively.
 
 
 
 
 
 
 IV. SLA and Service Standard Adherence:
 
 
 
 ● Ensure strict adherence to Service Level Agreements (SLAs) and service standards.
 
 
 ● Monitor delivery times, order accuracy, and other relevant metrics to ensure targets are met.
 
 
 ● Develop and implement processes to improve SLA performance and service quality.
 
 
 
 
 
 
 V. Business Acumen:
 
 
 
 ● Understand and analyze business metrics, including costs, revenue, and profitability.
 
 
 ● Identify opportunities for cost optimization and efficiency improvements.
 
 
 ● Stay updated with industry trends and best practices in e-commerce, D2C, Q-commerce, and food aggregators.
 
 
 
 
 
 
 VI. Process Improvement:
 
 
 
 ● Identify and implement process improvements to streamline operations, reduce waste, and increase efficiency.
 
 
 ● Utilize data analysis and problem-solving skills to identify bottlenecks and implement solutions.
 
 
 
 
 
 
 VII. Stakeholder Management:
 
 
 
 ● Collaborate with other departments, including supply chain, technology, and customer support, to ensure seamless operations.
 
 
 ● Build and maintain strong relationships with vendors, partners, and other stakeholders
 
 
 
 
 
 
 We hope that you..
 
 
 
 
 
 
 ● Have bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field. MBA is preferred.
 
 
 ● Have minimum of 3+ years of experience in operations management, with a focus on last-mile delivery or e-commerce logistics.
 
 
 ● Have proven experience in leading and managing large teams.
 
 
 ● Have strong understanding of e-commerce, D2C, Q-commerce, and food aggregator business models.
 
 
 ● Have strong customer orientation and understanding of CX principles.
 
 
 ● Have proficiency in using technology and data analysis tools.
 
</div>

City Operations Manager

<div>
 
 
 Have you got an awesome appetite for ?
 
 
 
 
 
 
 1. Stakeholder Alignment &amp; Revenue Planning
 
 <ul>
 <li>
 Partner with Category, Marketing, and Growth teams to understand planned interventions (campaigns, promotions, new launches, price changes)
 </li>
 <li>
 Translate interventions into measurable impacts on traffic, conversion, AOV, repeat rates, and derive corresponding demand signals
 </li>
 <li>
 Facilitate alignment on top-down revenue numbers with stakeholders and reconcile with overall business targets
 </li>
 <li>
 Act as the single source of truth for intervention-led demand assumptions used across planning functions
 </li>
 </ul>
 
 
 
 
 2. Impact Analysis &amp; Insights
 
 <ul>
 <li>
 Build frameworks to capture the effectiveness of business interventions and translate them into demand shifts
 </li>
 <li>
 Conduct pre- and post-analysis of campaigns, launches, and promotions to refine forecasting assumptions
 </li>
 <li>
 Identify demand drivers and communicate insights to senior leadership in a structured way
 </li>
 </ul>
 
 
 
 
 3. Cross-Functional Collaboration
 
 <ul>
 <li>
 Work with Supply Planning to ensure demand signals are executable and realistic
 </li>
 <li>
 Collaborate with Finance to ensure aligned revenue projections flow into financial planning
 </li>
 <li>
 Act as the key interface between commercial teams and planning teams, ensuring consumer-led metrics are embedded into demand planning 4. Governance &amp; Reporting
 </li>
 <li>
 Create a governance mechanism for intervention-based demand signals (reviews, assumptions sign-offs)
 </li>
 <li>
 Publish weekly/monthly intervention trackers with visibility on impact vs. plan
 </li>
 <li>
 Provide leadership with scenario-based insights (e.g., &ldquo;if traffic uplift is X%, revenue moves by Y%&rdquo;)
 </li>
 </ul>
 
 
 
 
 
 We hope that you..
 
 
 
 
 
 <ul>
 <li>
 Have 2-5 years of experience in Planning, Operations, Analytics.
 </li>
 <li>
 Have a strong understanding of D2C business
 </li>
 <li>
 Are detail-oriented, have extremely high ownership and be able to take direction and work well with multiple stakeholders
 </li>
 <li>
 Have highly analytical to track and report data
 </li>
 <li>
 Have strong communication skills
 </li>
 <li>
 Have strong bias for action and ability to prioritize daily tasks, basic effort and impact.
 </li>
 <li>
 Have the capability to meet our technical requirements, which include MS Excel, plus the ability to learn our in-house tools quickly
 </li>
 </ul>
</div>

Assistant Planning Manager

<div>
 
 We are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being India&rsquo;s most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-
 
 licious
 
 fresh meat and seafood!
 
 
 
 
 
 Think you have what it takes to be the
 
 magic ingredient
 
 in the recipe that is Licious? Read on&hellip;
 
 
 
 
 
 
 What Makes the Role Meaty?
 
 
 <ul>
 <li>
 Put your captain&rsquo;s hat on and take end-to-end ownership of developing content and creative solutions for Licious' owned, earned &amp; paid platforms to drive business results and build Licious into an iconic brand over the next decade
 </li>
 <li>
 Exhibit ownership and manage over multiple work-streams and lead conversations with Design, Brand, Category and Growth teams, to create tactical and topical campaigns around key business and consumer initiatives
 </li>
 <li>
 Get your lab coat on (goes well with the captain hat) and experiment with ideas, creative, copy and content for communication pieces including in-app communication, digital films, social engagement, Print ads, OOH, TVC scripts, radio spots, BTL, CRM and email marketing.
 </li>
 <li>
 Elevate the creative output of external partners (creative agencies and production partners) to ensure campaigns meet a high level of creativity and innovation
 </li>
 </ul>
 
 
 We hope that you..
 
 
 <ul>
 <li>
 Have 8-10 years of Experience
 </li>
 <li>
 Have the confidence to take charge and own content strategies across Licious&rsquo; platforms&mdash;social media, in-app messages, ads, print, TV scripts, and more
 </li>
 <li>
 Have led ATL, BTL campaigns and a team of junior writers/designers
 </li>
 <li>
 Have a collaborative spirit to work with Design, Brand, Category, and Growth teams and create campaigns that truly connect with customers
 </li>
 <li>
 Have a fearless mindset to experiment with new ideas, formats, and trends, keeping content fresh, creative, and engaging
 </li>
 <li>
 Are passionate about making an impact by building Licious into an iconic brand with content that excites, entertains, and converts
 </li>
 <li>
 Have the ability to work with creative agencies and production teams, elevating campaigns with high-quality storytelling and innovation
 </li>
 <li>
 Are curious to stay updated with the latest trends, digital content formats, regional themes, and pop-culture references
 </li>
 <li>
 
 Above all, you MUST be passionate about meat! If you&rsquo;re not excited about handling, cooking, or simply loving meat, we won&rsquo;t be able to move ahead. It&rsquo;s at the heart of everything we do!
 
 </li>
 </ul>
 
 
</div>

Assistant Manager Copy Writing