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Life Enriching Communities

<div><div><b>Concierge
</b></div>
<div></div><div><b>Role Information</b></div>
<div><b>Location:</b> Concord Reserve | 2116 Dover Center Road, Westlake, Ohio 44145<br>
<b>Schedule:</b> PRN (as needed) 7:00am-3:00pm weekends</div>
<div></div><div><b>Who We Are</b><br>
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families.</div>
<div></div><div><b>What You&rsquo;ll Love About Working Here</b><br>
At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:</div>
<ul><li>Health, Dental, Vision, Life, and Disability benefits</li>
<li>Generous Paid Time Off (PTO)</li>
<li>Retirement Fund with Company Match</li>
<li>On-Site Gym</li>
<li>Advancement opportunities</li>
<li>Beautiful, state-of-the-art facilities</li>
<li>A supportive team culture</li>
<li>Work that truly makes a difference</li>
<li>Excellent patient care ratios that support quality time with residents</li>
</ul><div><b>You, our Ideal Candidate</b><br>
</div><div>You are a caring and dependable team player who takes pride in supporting others. You perform routine and specialized duties which ensure that the area is safe and operating in a secure manner. On occasion, this role will be called upon to provide assistance in Life Enrichment resident activities. This is a highly visible position, and a key role in ensuring resident satisfaction.</div>
<div><b>Responsibilities</b></div>
<ul><li>Communicate safety and security procedures throughout the campus; Investigate safety and security incidents which occur on campus property. Report all accidents or incidents residents or staff personnel to Department Head. Monitor fire and medical alarms.</li>
<li>Handle all general administrative duties for Independent Living area.</li>
<li><div>Conduct resident surveys, organize responses and make recommendations for improvements.</div>
</li><li>Staff and demonstrate full knowledge of basic operation of the Concierge desk; answer and direct all incoming phone calls and visitors.</li>
<li><div>Perform Wellness Check rounds of all occupied apartments.</div>
</li><li>Other duties as assigned.</li>
</ul><div><b>Requirements</b></div>
<ul><li><div>High School Diploma or equivalent required.</div>
</li><li>Demonstrated customer service orientation</li>
<li>Microsoft Office proficiency</li>
<li>CPR/ First Aid</li>
</ul>
<div><br>
<b><i>Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug-free and tobacco-free workplace.</i></b></div></div><div></div>

Concierge

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Life Enriching Communities

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Concierge