Qureos Mentor

Litera

<div><p><b>Job Description
</b></p><p></p><p><b>Join Our Team at Litera: Where Legal Technology Meets Excellence
</b></p><p>Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life&rsquo;s work.
</p><p></p><p><b>Overview: </b>As a Sr Customer Operations Analyst at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. This senior-level individual contributor role will take ownership of the reporting and dashboarding infrastructure across Salesforce Service Cloud and BI platforms like Power BI or Tableau. The ideal candidate will have deep familiarity with Salesforce data structures and reporting capabilities, and a strong understanding of how data flows across systems such as Forethought, Y Meadows, and Workday. This role will play a key part in shaping operational insights and driving scalable data practices across the organization.
</p><p></p><p><b>Key Responsibilities:
</b></p><p>Reporting &amp; Dashboard Strategy
</p><ul><li>Lead the design, development, and optimization of reports and dashboards in Salesforce Service Cloud and BI tools.
</li><li>Define and implement scalable reporting frameworks across Customer Support and Professional Services.
</li><li>Partner with Business Operations and RevOps to align reporting structures and data governance.
</li></ul><p>Data Operations &amp; Integration
</p><ul><li>Ensure data accuracy, consistency, and integrity across platforms including Salesforce, Forethought, Y Meadows, and Workday.
</li><li>Map and document data flows between systems and identify opportunities for improved visibility and automation.
</li><li>Collaborate with Salesforce Admins and Data teams to troubleshoot and resolve data issues.
</li></ul><p>Cross-functional Leadership
</p><ul><li>Serve as a strategic partner for reporting needs across Support and Professional Services.
</li><li>Create and manage a scalable intake and prioritization workflow for reporting requests.
</li><li>Translate complex business requirements into technical reporting solutions.
</li></ul><p>Insights &amp; Enablement
</p><ul><li>Analyze trends and performance metrics to identify opportunities for operational improvement.
</li><li>Present findings to senior stakeholders in a clear, actionable format.
</li><li>Provide training and documentation for end-users on dashboards and reporting tools.
</li></ul><p><b>Qualifications:
</b></p><ul><li>5+ years of experience in operations, reporting, or analytics roles within a SaaS or tech environment.
</li><li>Deep familiarity with Salesforce structure, objects, and reporting capabilities, especially Service Cloud.
</li><li>Proven experience in cross-functional collaboration and data integration across platforms.
</li><li>Strong strategic thinking and stakeholder management skills.
</li><li>Ability to work independently and lead reporting initiatives.
</li><li>Experience with BI tools (Power BI, Tableau, etc.).
</li><li>Advanced knowledge of SQL or data querying.
</li><li>Exposure to data governance or data quality frameworks.
</li><li>Experience mentoring junior analysts or leading reporting projects.
</li></ul><p></p><p>Tools &amp; Technologies
</p><ul><li>Salesforce Service Cloud (Reports &amp; Dashboards)
</li><li>Excel
</li><li>Power BI / Tableau
</li><li>SQL
</li><li>Jira or similar ticketing/intake systems
</li></ul><p></p><p><b>Why Join Litera?
</b></p><ul><li><b>The company culture: </b>We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment
</li><li><b>Commitment to Employees </b>: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact
</li><li><b>Global, Dynamic, and Diverse Team </b>: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
</li><li><b>Comprehensive Benefits Package: </b>Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.
</li><li><b>Career Growth and Development </b>: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles
</li></ul><p></p><p><b>California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington Residents Only: </b>The salary range for <b>California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington residents </b>is $75,000 to $100,000 . Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).
</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Senior Customer Operations Analyst

<div><p><b>Job Description
</b></p><p></p><p><b>Join Our Team at Litera: Where Legal Technology Meets Excellence
</b></p><p>Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.
</p><p></p><p><b>Overview: </b>The Segment Marketing Manager will own marketing strategy and execution for a defined customer segment (e.g., BigLaw, mid-market, corporate legal, or government). This role shifts the focus from product-specific promotion to customer-centric engagement, ensuring our messaging, campaigns, and positioning deeply resonate with the unique needs of each segment. The Segment Marketing Manager will work closely with Product Marketing, Sales, and Demand Generation to drive segment penetration, pipeline growth, and customer loyalty.
</p><p></p><p><b>Key Responsibilities:
</b></p><ul><li>Develop and execute comprehensive marketing strategies for assigned customer segments.
</li><li>Lead customer journey mapping to identify buying processes, decision criteria, and pain points.
</li><li>Create segment-specific messaging, positioning, and thought leadership content.
</li><li>Partner with Product Marketing to align product value propositions with industry relevance.
</li><li>Support Sales with segment-tailored enablement tools (e.g., buyer guides, pitch decks, objection handling).
</li><li>Drive integrated campaigns, ABM programs, and event strategies to build awareness and generate pipeline.
</li><li>Build relationships with industry associations, partners, and thought leaders within the segment.
</li><li>Track and report on key metrics including segment pipeline growth, market share, and customer engagement.
</li></ul><p></p><p><b>Qualifications:
</b></p><p></p><ul><li>5+ years of B2B marketing experience, preferably in SaaS, legal tech, or professional services industries.
</li><li>Strong understanding of customer segmentation, industry trends, and buyer personas.
</li><li>Proven success in developing go-to-market strategies tailored to specific industries or verticals.
</li><li>Excellent storytelling, messaging, and content creation skills.
</li><li>Ability to partner cross-functionally with Product, Sales, and Demand Gen teams.
</li><li>Experience in campaign development, event marketing, and account-based marketing (ABM).
</li><li>Data-driven mindset with the ability to measure and optimize marketing impact.
</li></ul><p></p><p><b>Why Join Litera?
</b></p><ul><li><b>The company culture: </b>We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment
</li><li><b>Commitment to Employees </b>: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact
</li><li><b>Global, Dynamic, and Diverse Team </b>: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
</li><li><b>Comprehensive Benefits Package: </b>Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.
</li><li><b>Career Growth and Development </b>: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles
</li></ul><p></p><p><b>California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington Residents Only: </b>The salary range for <b>California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington residents </b>is $70,000 to $100,000 . Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).
</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Segment Marketing Manager

<div><p><b>Job Description
</b></p><p></p><p><b>Join Our Team at Litera: Where Legal Technology Meets Excellence
</b></p><p>Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.
</p><p></p><p><b>Overview: </b>This individual will report to the Sr. Director, Growth Marketing, and will be a crucial member of Litera's growth marketing team and help integrate the company's value propositions into the buyer's journey. You will have strategic, programmatic, and tactical/operational responsibilities related to demand creation program objectives. This role will be responsible for developing the strategy and executing marketing campaigns that generate MQLs, SQLs, and marketing influenced pipeline to scale customer revenue growth efforts to support global sales targets.
</p><p>You will work closely with our Revenue, Go-to-Market, Product Marketing, Field Marketing, Marketing Operations, and Digital Demand centers. You are eager to expand Litera's brand awareness, educate and capture buyers' interest, and ultimately build a marketing influenced pipeline to exceed revenue targets. You have experience navigating a matrix-driven organization and are hands-on with executing marketing programs execution and ABM. Preferably, you understand working in legal practice, LegalTech, FinTech, Enterprise Software, or SaaS companies to effectively share personal experience and be passionate about solving real-world problems that lawyers face every day.
</p><p></p><p><b>Key Responsibilities:
</b></p><ul><li>Partner with the product marketing and content teams to design and execute demand generation programs to create compelling demand gen content and offerings mapped to buyer personas, pain points, and buying cycles
</li></ul><ul><li>Worth closely with Sales Leaders to develop and support whitespace and product focused ABM programs plans to help Litera drive incremental pipeline and bookings
</li></ul><ul><li>Forecast, analyze, and evaluate the effectiveness of all demand generation and awareness activities; report on program activities, including cost per lead, cost per response, trends, conversion to opportunity rates, contribution to sales pipeline, ROI, etc.
</li></ul><ul><li>For all programs, work with content marketing to initiate landing page creation, email copy, and automated workflows to support the execution of digital programs
</li></ul><ul><li>Manage and execute global virtual events, webinars, multi-touch emails, 3rd party sponsorships, etc.
</li></ul><ul><li>Work closely with Business Development Representative (BDR) team and Customer Success Managers (CSMA) to improve MEL, MQL, and SQL conversion rates and lead handling processes
</li></ul><p></p><p><b>Qualifications
</b></p><ul><li>5-8 years industry experience
</li></ul><ul><li>Proficient experience with using marketing and sales tools (Marketo, hubspot, Salesforce, 6Sense)
</li></ul><ul><li>Deep understanding of marketing analytics and how to make metric driven decisions
</li></ul><p></p><p><b>Why Join Litera?
</b></p><ul><li><b>The company culture: </b>We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment
</li><li><b>Commitment to Employees </b>: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact
</li><li><b>Global, Dynamic, and Diverse Team </b>: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
</li><li><b>Comprehensive Benefits Package: </b>Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.
</li><li><b>Career Growth and Development </b>: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles
</li></ul><p></p><p><b>California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington Residents Only: </b>The salary range for <b>California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington residents </b>is $50,000 to $70,000 . Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).
</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Growth Marketing Manager

<div><p><b>Job Description
</b></p><p></p><p><b>Join Our Team at Litera: Where Legal Technology Meets Excellence
</b></p><p>Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life&rsquo;s work.
</p><p></p><p>Overview: As a Data Services Analyst at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. We are looking for a proactive and technically capable Analyst with strong experience in Microsoft Power Platform, particularly Power Automate, to support and streamline enterprise data migration and integration projects. This role is ideal for a citizen developer who thrives in low-code environments and can bridge the gap between business needs and technical execution.
</p><p></p><p><b>Key Responsibilities:
</b></p><ul><li>Collaborate with technical and non-technical stakeholders to gather requirements, troubleshoot issues, and document processes.
</li><li>Design and deploy Power Automate flows to support data migration and integration between platforms.
</li><li>Set up and maintain ADF pipelines to enable data flow between systems
</li><li>Configure secure and scalable connections to production environments using low-code tools and best practices
</li><li>Adapt existing or create new T-SQL scripts and stored procedures to extract and transform legacy data into Litera staging database formats
</li><li>Deliver test migration and integrations, manage issue logs and lead issue review meetings with internal and external stakeholders.
</li><li>Support go-live activities by ensuring data readiness, flow reliability, and access control.
</li><li>Work with Senior Data Services Analysts to maintain and enhance automation assets to improve operational efficiency and reduce manual intervention.
</li></ul><p></p><p><b>Qualifications:
</b></p><ul><li>Hands-on experience building and managing Power Automate flows to automate data movement, transformation, and notifications across systems.
</li><li>Familiarity with Dataverse and its integration with Power Platform tools for managing structured data.
</li><li>Ability to connect and orchestrate data pipelines between on-premises SQL databases and cloud services using Azure Data Factory (ADF) and Power Automate connectors.
</li><li>Experience with service principal authentication, Azure Key Vault, and secure credential handling in automation workflows.
</li><li>Understanding of staging database setup, backup/restore processes, and permissions management for go-live readiness.
</li><li>Experience of working with T-SQL and developing SQL ETL processes
</li><li>Strong analytical mindset with a passion for process improvement through automation.
</li><li>Excellent communication skills, including written and spoken English, for cross-functional collaboration.
</li><li>Ability to work independently and manage multiple integration tasks simultaneously
</li><li>Strong work ethic and willingness to work extended hours as required.
</li><li>Team player with strong and proven interpersonal skills.
</li><li>Excellent planning and organizational skills.
</li><li>Can do attitude and an obsession for a great customer experience
</li><li>Experience in operating in a client facing role
</li><li>Knowledge PowerShell, JSON, SSIS, Azure Service Bus and Visual C#
</li></ul><p></p><p><b>Why Join Litera?
</b></p><ul><li><b>The company culture: </b>We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment
</li><li><b>Commitment to Employees </b>: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact
</li><li><b>Global, Dynamic, and Diverse Team </b>: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
</li><li><b>Comprehensive Benefits Package: </b>Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.
</li><li><b>Career Growth and Development </b>: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles
</li></ul><p></p><p><b>California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington Residents Only: </b>The salary range for <b>California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington residents </b>is $55,000 to $75,000 . Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).
</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Data Service Analyst

Join Litera and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Litera

ABOUT_COMPANY

Senior Customer Operations Analyst

Segment Marketing Manager

Growth Marketing Manager

Data Service Analyst