Qureos Mentor

Live! Casino & Hotel

<div>External Job Title: Table Games Dealer - Bossier City Overview:
<div><b>
Why We Need Your Talents:</b></div><div>
At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand</div><div></div><div><br>
Responsible for maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests.</div>
Responsibilities:
<p><b>
Where You'll Make an Impact:</b></p><ul><li>
Dealing the game and monitoring the monies of the table at all times.</li><li>
Controlling gaming cards and equipment.</li><li>
Protect company assets by monitoring guests&rsquo; movements at table at all times.</li><li>
Analyzing customer play for cheating scams and suspicious variation in play.</li><li>
Excellent customer service.</li><li>
Paying wins/Taking losses.</li><li>
Ensure the safety and security of guests and employees.</li><li>
Other duties as assigned.</li></ul><div></div><p><b><br>
Skills to Help You Succeed:</b></p><ul><li>
Ability to speak English clearly, listen, and follow directions.</li><li>
Ability to read, write and understand basic instructions in English.</li><li>
Ability to use chips, cards, and a paddle.</li><li>
Must possess good hand/eye coordination.</li><li>
Knowledgeable of specified games and gaming regulations.</li><li>
Ability to add monies and chips.</li><li>
Knowledge of theft techniques.</li><li>
Excellent customer service and communication skills.</li><li>
Ability to perform assigned duties under frequent time pressure in an interruptive environment.</li><li>
Ability to accurately complete paperwork and forms.</li><li>
Complete, perform and understand basic mathematical functions.</li><li>
Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls.</li><li>
Complete knowledge of all facilities available to guests on property.</li><li>
Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities.</li></ul>
Qualifications:
<p><b>
Must-Haves:</b></p><ul><li>
A high school diploma or GED equivalent</li><li>
At least 6 months experience as a casino dealer or certification from an accredited dealer school.</li><li>
Experience dealing at least two (2) of the following games: Black Jack, Craps or Roulette and working knowledge of novelty games.</li><li>
You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
</li><li>Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live&rsquo;s operating standards.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Ability to Stand 75%.</li><li>
Ability to Walk 10%.</li><li>
Ability to Bend 15% (from waist).</li><li>
Ability to make repetitive hand motions.</li><li>
Use of going up and down 31 stairs multiple times per day and elevators.</li></ul></div>

Table Games Dealer - Bossier City

<div>External Job Title: Restaurant Host (Sports &amp; Social) - Bossier City Overview:
<div><b>
Why We Need Your Talents:</b></div><div>
At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand</div><div></div><div><br>
Greets restaurant guests with a positive, friendly attitude. Ensures guests are seated in a timely manner, and that the guest has a favorable dining experience.</div>
Responsibilities:
<p><b>
Where You'll Make an Impact:</b></p><ul><li>
Greeting / welcoming and seating guests.
</li><li>Assign wait staff to service guests in their sections.</li><li>
Answering phone, greeting customers, and keeping track of seat availability in restaurant.</li><li>
Assisting wait/bar staff.</li><li>
Responsible for assisting with bussing and resetting tables.</li><li>
Responsible for cleaning host area and entrance to the restaurant.</li><li>
Ensure the safety and security of employees and customers.</li><li>
Other duties as assigned.</li></ul><p></p><p><b><br>
Skills to Help You Succeed:</b></p><ul><li>
Must have upbeat, outgoing and positive attitude.</li><li>
Must be able to communicate in English fluently and in a professional manner.</li><li>
Must be available to work all shifts; to include day, swing, weekdays, weekends, and holidays.</li><li>
Must be a minimum of 18 years of age.</li><li>
Ability to read and comprehend basic instructions.</li><li>
Ability to perform assigned duties under frequent time pressure in an interruptive environment.</li><li>
Must possess good communication skills.</li><li>
Ability to work in a loud, high-energy 24-hour work environment.</li><li>
Ability to work well in a team environment.</li></ul>
Qualifications:
<p><b>
Must-Haves:</b></p><ul><li>
Education: A high school diploma or equivalent GED is required.</li><li>
Experience: Customer service experience dealing directly with customers.</li><li>
You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
</li><li>Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live&rsquo;s operating standards.</li></ul><p></p><p><b><br>
Physical Requirements:</b></p><ul><li>
Ability to stand and walk for duration of shift.</li><li>
Ability to occasionally lift up to 20 lbs.
</li><li>Ability to bend, stoop and reach, while assisting guests.</li></ul></div>

Restaurant Host (Sports & Social) - Bossier City

<div>Min Compensation: USD $64,892.00/Yr. Max Compensation: USD $89,506.00/Yr. Overview:
<p><b>
Why We Need Your Talents:</b></p><p></p><div><br>
The <b>Leave and Benefit Administrator</b> supports Live! by managing all employee leave programs with accuracy, empathy, and compliance. This role ensures that team members receive timely guidance throughout their leave journey, while safeguarding the company&rsquo;s legal, financial, and operational interests. The position also plays a key role in coordinating benefits and partnering closely with the corporate benefits team to ensure seamless support for team members.</div>
Responsibilities:
<p><b>
Key Responsibilities:</b></p><div><b>
Leave Administration</b></div><ul><li>
Administer company leave programs including FMLA, ADA, personal and state/local leave laws.</li><li>
Review and process leave requests, medical certifications, and required documentation with strict confidentiality.</li><li>
Track leave timelines, eligibility, and communications using HRIS (UKG) and leave‑management systems.</li><li>
Ensure compliance with federal, state, and local regulations.</li><li>
Serve as the liaison between team members, property/department leaders, Risk Management, and third‑party administrators for leave and workers&rsquo; compensation claims.</li><li>
Monitor claim status, medical restrictions, and return‑to‑work readiness.</li><li>
Coordinate modified duty assignments and ensure alignment with medical recommendations and applicable laws.</li><li>
Maintain accurate documentation and support timely reporting of workplace injuries.</li></ul><div><b>
Team Member Arrears Management</b></div><ul><li>
Monitor and manage arrears balances for team members on leave, including benefit premiums and other payroll‑related deductions.</li><li>
Communicate proactively with team members regarding outstanding balances, repayment options, and deadlines.</li><li>
Partner with Payroll and Benefits teams to reconcile arrears, ensure accurate deductions, and maintain compliance with company policy.</li></ul><div><b>
Benefits Coordination &amp; Corporate Benefits Liaison</b></div><ul><li>
Coordinate benefit continuation during leaves of absence, including medical, dental, vision, disability, and voluntary benefits.</li><li>
Coordinate with benefits to ensure the transition to COBRA for team members who exceed 12-weeks of leave.</li><li>
Ensure accurate leave/employment status updates in HRIS (UKG) and collaborate with Payroll to manage premium deductions or arrears.</li><li>
Serve as the primary liaison with the corporate benefits team to resolve escalated benefit issues, clarify policy interpretations, and ensure consistent application of benefit programs across all properties.</li><li>
Support team members in understanding benefit impacts during leave, including eligibility, coverage changes, and return‑to‑work transitions.</li></ul><div><b>
Employee &amp; Manager Support</b></div><ul><li>
Provide clear, compassionate guidance to employees navigating medical, family, and personal leave situations.</li><li>
Educate managers on leave procedures, staffing impacts, and compliance expectations.</li><li>
Coordinate return‑to‑work plans, including accommodation or transitional duty when applicable.</li></ul><div><b>
Compliance &amp; Documentation</b></div><ul><li>
Maintain accurate and up‑to‑date leave, benefits, and workers&rsquo; compensation records.</li><li>
Monitor changes in leave and labor laws; recommend policy updates as needed.</li><li>
Partner with Legal, HR, Benefits, and Risk Management on complex or escalated cases.</li><li>
Ensure that all ADA accommodations are provided in accordance with legal requirements.</li></ul><div><b>
Cross‑Functional Collaboration</b></div><ul><li>
Work closely with Payroll to ensure accurate pay, benefits continuation, arrears reconciliation, and deductions during leave periods.</li><li>
Collaborate with Benefits teams on STD, LTD, and other benefit‑related matters.</li><li>
Support HR operations during peak hospitality seasons by forecasting leave‑related staffing needs.</li></ul><p><b>
Skills for Success:</b></p><ul><li>
Advanced knowledge of government benefits, leave and disability laws, regulations, and compliance.</li><li>
Strong understanding of organizational contracts and vendor benefit processes.</li><li>
Expertise in HR employee relations practices and strategic HR support.</li><li>
Advanced proficiency in MS Word, Excel, and database management; UKG preferred.</li><li>
Strong analytical, investigative, and problem‑solving skills.</li><li>
Ability to interpret business journals, regulations, and organizational policies.</li><li>
Excellent written and verbal communication skills for diverse audiences.</li><li>
Ability to design and interpret charts/graphs to communicate HR and benefits issues.</li><li>
Flexibility, resilience, and sound judgment in complex situations.</li><li>
Ability to work independently in a fast‑paced, high‑demand environment.</li><li>
Ability to effectively and compassionately work with team members on leave and ADA issues while adhering to company policy and/or applicable laws and regulations.
</li><li>Multilingual proficiency preferred, particularly in an Asian language or Spanish
</li></ul>Qualifications:
<p><b>
Must‑Haves:</b></p><ul><li>
Two-plus years of experience in leave administration, benefits, workers&rsquo; compensation, and HR operations; hospitality experience strongly preferred.</li><li>
Strong knowledge of FMLA, ADA, HIPAA, workers&rsquo; compensation processes, and multi‑state leave and disability laws.</li><li>
Bachelor&rsquo;s degree in human resources, Business Administration, or related field preferred.</li><li>
PHR or SHRM-CP Certification(s) strongly preferred or equivalent credentials/certifications must be completed within 180 days of assignment/employment</li><li>
Excellent communication, customer service, and problem‑solving skills.</li><li>
Ability to manage sensitive information with discretion.</li><li>
Ability to obtain and maintain all required gaming licenses.</li><li>
Proficiency with an HRIS system, case‑management tools, and Microsoft Office required.</li></ul><div><b>
Work Environment &amp; Physical Requirements:</b></div><ul><li>
Occasional travel to various Live! property locations may be required.</li><li>
Fast‑paced, service‑oriented culture with high emphasis on employee experience and operational continuity.</li><li>
Ability to sit, reach, climb, balance, stoop, kneel, as needed.</li><li>
Frequent wrist motion when using computers.</li><li>
Must occasionally lift and/or move up to 25 lbs.</li></ul>
What We Offer:
<p><b>
Perks We Offer You</b></p><ul><li>
Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents</li><li>
Free Basic Life Insurance</li><li>
Free Short Term &amp; Long-Term Disability
</li><li>On-site Wellness center for Team Members and eligible dependents (Maryland Property only)</li><li>
Generous retirement savings options</li><li>
Paid Time Off
</li><li>Tuition Reimbursement</li><li>
Training and pathways for career growth</li><li>
Robust Rewards &amp; Recognition Programs</li><li>
Annual Merit Based Pay Increases
</li><li>Discretionary Performance Bonuses
</li><li>Discretionary Service Bonuses</li><li>
Free parking</li><li>
Free food and discounted meals</li><li>
Live! Hotel, Food &amp; Beverage, and Entertainment Discounts</li></ul><p></p><p><b><br>
Life at Live!</b></p><p>
Individuals chosen to be part of the Live! Team can expect:</p><br>
<p></p><ul><li>
To be part of an exciting experience unlike any other in the market.</li><li>
To be given the power and responsibility to put service and community first.</li><li>
To come together as a strong team, while valuing and celebrating our diversity.</li><li>
To be given the tools, resources, and opportunity to grow in their career.</li><li>
To work hard and have fun.</li></ul><br>
<p></p><ul><li>
Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.</li><li>
The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!</li><li>
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.</li><li>
You will work in an environment where smoking is allowed.</li></ul></div>

Leave and Benefit Administrator - Cordish Gaming Shared Services

<div>External Job Title: Food Server (Sports &amp; Social) Part Time - Bossier City Overview:
<div><b>
Why We Need Your Talents:</b></div><div>
At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand</div><div></div><div><br>
Responsible for greeting guests and providing prompt, accurate and courteous service.</div>
Responsibilities:
<p><b>
Where You'll Make an Impact:</b></p><ul><li>
Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.</li><li>
Alert Management of any service and/or safety issues.</li><li>
Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.</li><li>
Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.</li><li>
Responsible for all bank and cash handling procedures and variance policies.</li><li>
Carrying a tray of beverage and food offerings throughout the restaurant/bar.</li><li>
Serving and replenishing, as requested.</li><li>
Maintaining cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays.</li><li>
Abiding with all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.</li><li>
Performing additional duties as assigned.</li><li>
Ensures compliance with all federal and state gaming regulations.</li><li>
Abides by company and department specific appearance standards.</li></ul><p></p><p><b><br>
Skills to Help You Succeed:</b></p><ul><li>
Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.</li><li>
Ability to withstand physical demands, such as standing and walking briskly for extended periods of time; pushing, pulling stooping, bending and squatting continuously throughout shift; able to lift and carry 30 pounds, unassisted, for extended periods of time.</li></ul>
Qualifications:
<p><b>
Must-Haves:</b></p><ul><li>
High school diploma, GED or equivalent employment in related position is preferred.</li><li>
You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
</li><li>Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live&rsquo;s operating standards.</li></ul><p><b>
Physical Requirements:</b></p><ul><li>
Casino is over large and requires ability and energy to move about it with a true sense of urgency.</li><li>
Handling, carrying or lifting items weighing up to 30 pounds.</li></ul></div>

Food Server (Sports & Social) Part Time - Bossier City

<div>External Job Title: Dual Rate Table Games Dealer - Bossier City Overview:
<div><b>
Why We Need Your Talents:</b></div><div>
At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand</div><div></div><div><br>
Responsible for maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests.</div>
Responsibilities:
<p><b>
Where You'll Make an Impact:</b></p><ul><li>
Dealing the game and monitoring the monies of the table at all times.</li><li>
Controlling gaming cards and equipment.</li><li>
Protect company assets by monitoring guests&rsquo; movements at table at all times.</li><li>
Analyzing customer play for cheating scams and suspicious variation in play.</li><li>
Excellent customer service.</li><li>
Paying wins/Taking losses.</li><li>
Ensure the safety and security of guests and employees.</li><li>
Other duties as assigned.</li></ul><div></div><p><b><br>
Skills to Help You Succeed:</b></p><ul><li>
Ability to speak English clearly, listen, and follow directions.</li><li>
Ability to read, write and understand basic instructions in English.</li><li>
Ability to use chips, cards, and a paddle.</li><li>
Must possess good hand/eye coordination.</li><li>
Knowledgeable of specified games and gaming regulations.</li><li>
Ability to add monies and chips.</li><li>
Knowledge of theft techniques.</li><li>
Excellent customer service and communication skills.</li><li>
Ability to perform assigned duties under frequent time pressure in an interruptive environment.</li><li>
Ability to accurately complete paperwork and forms.</li><li>
Complete, perform and understand basic mathematical functions.</li><li>
Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls.</li><li>
Complete knowledge of all facilities available to guests on property.</li><li>
Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities.</li></ul>
Qualifications:
<p><b>
Must-Haves:</b></p><ul><li>
A high school diploma or GED equivalent</li><li>
At least one (1) year experience as a casino dealer or certification from an accredited dealer school.</li><li>
Experience dealing at least two (2) of the following games: Black Jack, Craps or Roulette and working knowledge of novelty games.</li><li>
You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
</li><li>Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live&rsquo;s operating standards.</li></ul><p></p><p><b><br>
Physical Requirements:</b></p><ul><li>
Ability to Stand 75%.</li><li>
Ability to Walk 10%.</li><li>
Ability to Bend 15% (from waist).</li><li>
Ability to make repetitive hand motions.</li><li>
Use of going up and down stairs multiple times per day and elevators.</li></ul></div>

Dual Rate Table Games Dealer - Bossier City

<div>Min Compensation: USD $15.00/Hr. Max Compensation: USD $15.00/Hr. Overview:
<p><b>
Why We Need Your Talents:</b></p><p>
The Restaurant Cashier plays a vital role in creating a smooth, welcoming, and efficient experience for every guest at Live! Casino &amp; Hotel. Your ability to process transactions accurately, greet guests with warmth, and maintain an organized front‑of‑house environment helps set the tone for exceptional service. By balancing speed, accuracy, and hospitality, you ensure that each guest interaction is handled with care and professionalism&mdash;supporting both seamless restaurant operations and the elevated service standards that define the Live! brand.</p>
Responsibilities:
<p><b>
Where You'll Make an Impact:</b></p><ul><li>
Responsible for operating cash register to cash out guests.</li><li>
Answering phone, greeting customers, and keeping track of seat availability in restaurants.</li><li>
Responsible for assisting with bussing and cleaning tables.</li><li>
Ability to perform assigned duties in an interruptive environment under frequent time pressures.</li><li>
Work to ensure the safety and security of employees and customers.</li><li>
Verify the accuracy of all orders before they leave the counter or kitchen, ensuring items match the ticket, modifications are correct, and adjustments are made when needed.</li><li>
Other duties as assigned.</li></ul><p></p><p><b><br>
Skills to Help You Succeed:</b></p><ul><li>
Ability to:</li><li><ul><li>
Use cash register systems.</li><li>
Read and follow basic instructions.</li><li>
Use a telephone; hear and speak clearly.</li></ul></li><li>
Knowledge of:
</li><li><ul><li>Alcohol awareness.</li><li>
Sanitation and health department regulations for safe handling of food.</li></ul></li><li>
Strong work ethic.</li><li>
High energy.</li><li>
Attention to detail.</li><li>
Basic math and computer skills.</li></ul>
Qualifications:
<p><b>
Must Haves:</b></p><ul><li>
A high school diploma or GED equivalent.</li><li>
One (1) year of restaurant experience preferred.</li><li>
Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.</li></ul><p></p><p><b><br>
Physical Requirements:</b></p><ul><li>
Ability to:
</li><li><ul><li>Stand and walk continually throughout a scheduled shift.</li><li>
Bend, stoop and reach.</li><li>
Carry trash bags weighing up to 25 lbs.</li></ul></li><li>
Use of stairs and elevators</li></ul>
What We Offer:
<div><b>
Perks We Offer You</b></div><ul><li>
Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:<ul><li>
Free Basic Life Insurance</li><li>
Free Short Term &amp; Long-Term Disability
</li><li>Generous retirement savings options</li><li>
Paid Time Off
</li><li>Tuition Reimbursement</li></ul></li><li>
On-site Wellness center for Team Members and eligible dependents (Maryland Property only)</li><li>
Training and pathways for career growth</li><li>
Robust Rewards &amp; Recognition Programs</li><li>
Annual Merit Based Pay Increases
</li><li>Discretionary Performance Bonuses
</li><li>Discretionary Service Bonuses</li><li>
Free parking</li><li>
Free food and discounted meals</li><li>
Live! Hotel, Food &amp; Beverage, and Entertainment Discounts</li></ul><div><b>
Life at Live!</b></div><div>
Individuals chosen to be part of the Live! Team can expect:</div><ul><li>
To be part of an exciting experience unlike any other in the market.</li><li>
To be given the power and responsibility to put service and community first.</li><li>
To come together as a strong team, while valuing and celebrating our diversity.</li><li>
To be given the tools, resources, and opportunity to grow in their career.</li><li>
To work hard and have fun.</li><li>
Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.</li><li>
The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!</li><li>
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.</li><li>
You will work in an environment where smoking is allowed.</li></ul></div>

Vietnamese Restaurant Cashier - Part-Time - Truong Tien - Maryland

Vietnamese Restaurant Cashier - Full-Time - Truong Tien - Maryland

Join Live! Casino & Hotel and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.