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Livoso Technologies Pvt Ltd

Job Title: Operations ManagerLocation: Bhubaneswar, Odisha Department: Operations &amp; Logistics Reports to: General Manager / Head of OperationsAbout EzTruck LogisticsEzTruck is a fast-growing logistics technology company dedicated to transforming the trucking and transport ecosystem in India. We provide innovative solutions that make logistics efficient, transparent, and reliable. To strengthen our operational backbone, we are looking for an experienced Operations Manager who can oversee daily logistics operations and ensure service excellence.Job SummaryThe Operations Manager will be responsible for planning, coordinating, and overseeing day-to-day logistics and transportation activities. This role involves managing fleet operations, driver allocations, route optimization, and client service delivery while ensuring cost-effectiveness, compliance, and high customer satisfaction.Key Responsibilities1. Logistics &amp; Fleet Management<ul><li>Supervise day-to-day transportation activities including vehicle allocation, route planning, and delivery scheduling.</li><li>Ensure optimal utilization of trucks, drivers, and resources.</li><li>Monitor fleet performance, reduce idle time, and improve turnaround efficiency.</li></ul>2. Team &amp; Driver Management<ul><li>Lead, train, and motivate drivers, ground staff, and operations executives.</li><li>Resolve operational challenges and driver-related issues promptly.</li><li>Enforce safety standards and ensure compliance with transport regulations.</li></ul>3. Client Service &amp; Coordination<ul><li>Act as the point of contact for key clients to ensure service quality and timely deliveries.</li><li>Handle escalations and resolve operational bottlenecks effectively.</li><li>Coordinate with the sales and customer support teams for smooth client onboarding and execution.</li></ul>4. Process Optimization &amp; Cost Control<ul><li>Implement SOPs for logistics and operational workflows.</li><li>Optimize costs related to fuel, maintenance, and fleet utilization.</li><li>Track KPIs such as turnaround time, on-time delivery, and cost per trip.</li></ul>5. Compliance &amp; Reporting<ul><li>Ensure adherence to labor laws, RTO regulations, and safety protocols.</li><li>Maintain accurate MIS reports, daily logs, and operational dashboards for management.</li><li>Support audits and regulatory inspections.</li></ul>Qualifications &amp; Skills<ul><li>Graduate / MBA in Logistics, Supply Chain, Operations, or related field.</li><li>5&ndash;8 years of experience in logistics/transport operations (preferably in fleet/trucking industry).</li><li>Strong knowledge of fleet management, route planning, and transport regulations.</li><li>Excellent leadership, problem-solving, and decision-making skills.</li><li>Proficiency in MS Excel, MIS reporting, and logistics management systems.</li><li>Strong interpersonal and communication skills in English, Hindi, and Odia.</li></ul>Key Competencies<ul><li>Strong leadership and people management.</li><li>Analytical and data-driven mindset.</li><li>Ability to handle pressure and manage large teams.</li><li>Result-oriented with focus on efficiency and customer satisfaction.</li></ul>Job Type: Full-timePay: &#8377;11,853.57 - &#8377;42,681.85 per month

Operations Manager

Job Title: Telesales ExecutiveLocation: Bhubaneswar, Odisha Department: Sales &amp; Business Development Reports to: Sales Manager / Business Development HeadAbout EzTruck LogisticsEzTruck is a technology-driven logistics company focused on simplifying and streamlining the trucking and logistics ecosystem in India. We connect businesses with reliable transport solutions and ensure efficiency across supply chains. We are looking for Telesales Executives who can drive customer acquisition and business growth through effective telecommunication.Job SummaryThe Telesales Executive will be responsible for reaching out to potential customers, explaining EzTruck&rsquo;s logistics solutions, generating leads, and converting them into clients. This role involves strong communication skills, sales acumen, and the ability to build customer relationships over calls.Key Responsibilities<ul><li>Make outbound calls to potential customers (B2B clients, shippers, transporters, and partners).</li><li>Explain EzTruck&rsquo;s services, pricing, and value propositions clearly and persuasively.</li><li>Generate leads, follow up on inquiries, and convert them into business opportunities.</li><li>Maintain customer database (CRM/Excel/HRMS) with updated records of calls and interactions.</li><li>Achieve daily/weekly/monthly sales targets and KPIs.</li><li>Build and maintain positive relationships with clients to encourage repeat business.</li><li>Work closely with the Sales and Operations teams to ensure smooth onboarding of customers.</li><li>Collect market feedback and customer requirements to share with the management team.</li></ul>Qualifications &amp; Skills<ul><li>Graduate in any discipline (Business, Marketing, Logistics preferred).</li><li>1&ndash;3 years of telesales/inside sales experience (logistics/transport industry experience is a plus).</li><li>Excellent communication skills in English, Hindi, and Odia.</li><li>Strong persuasion, negotiation, and relationship-building skills.</li><li>Basic knowledge of CRM tools, MS Excel, and telecalling systems.</li><li>Ability to handle high call volumes and meet sales targets.</li></ul>Key Competencies<ul><li>Customer-centric approach with problem-solving mindset.</li><li>Self-motivated, result-oriented, and target-driven.</li><li>Team player with positive attitude and resilience.</li><li>Ability to work in a fast-paced logistics environment.</li></ul>Job Type: Full-timePay: &#8377;10,000.00 - &#8377;20,000.00 per monthLanguage:<ul><li>Hindi (Preferred)</li><li>English (Preferred)</li></ul>

Customer Support Associate

Join Livoso Technologies Pvt Ltd and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Livoso Technologies Pvt Ltd

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Operations Manager

Customer Support Associate