Qureos Mentor

Lodging Dynamics

<div><h2 class="jobSectionHeader"><b>JOB SUMMARY</b></h2><p>
The Dual Sales Manager drives revenue growth and executes sales strategies under the direction of the properties Director of Sales. This position is responsible for managing key accounts, developing new business opportunities, and supporting sales initiatives across multiple hotel properties within the Lodging Dynamics portfolio.</p><p>
Primary duties consist of performing office or non-manual work directly related to management or general business operations. Work includes the exercise of discretion and independent judgment with respect to matters of significance.
</p><h2 class="jobSectionHeader"><b>ESSENTIAL JOB FUNCTIONS</b></h2><ul><li>
Executes Sales strategies developed by each Director of Sales to achieve individual and property revenue targets.</li><li>
Manages and grows a portfolio of key corporate accounts, group clients, and travel partners.</li><li>
Develops new business relationships through prospecting, cold calling, and networking activities.</li><li>
Conducts site inspections, client presentations, and proposal development for potential group business.</li><li>
Negotiates contracts and rates within established parameters and Company guidelines.</li><li>
Identifies and pursues new market opportunities in assigned segments including corporate, group, and leisure travel.</li><li>
Builds and maintains relationships with meeting planners, travel agents, and corporate travel managers.</li><li>
Participates in trade shows, sales missions, and industry events to promote portfolio properties.</li><li>
Collaborates with property teams to ensure seamless execution of group events and corporate programs.</li><li>
Serves as a liaison between area leadership and individual properties to ensure consistent execution of Sales strategies.</li><li>
Works closely with each Director of Sales to implement Sales initiatives across multiple properties.</li><li>
Provides Sales support to individual properties when needed, including on-site assistance during peak periods.</li><li>
Maintains accurate records in Sales systems and provides regular activity reports.</li><li>
Tracks personal sales performance against established goals and key performance indicators.</li><li>
Monitors market trends and competitive activities within assigned territory.</li><li>
Prepares Sales reports, forecasts, and market analysis for the Sales Director review.</li><li>
Participates in weekly Sales meetings and monthly business reviews</li><li>
Assists with development of Sales strategies and tactical plans.</li><li>
Attendance is a key component of this position.</li><li>
Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.</li><li>
Maintains open and effective communication with team members and management.</li><li>
Attends and participates in team meetings.</li><li>
Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.</li><li>
Completes all required Company training/compliance courses as assigned.</li><li>
Adheres to Company standards and maintains compliance with all policies and procedures.</li><li>
Performs other related duties and responsibilities as assigned.</li></ul><h2 class="jobSectionHeader"><b>
EDUCATION</b></h2><ul><li>
Bachelor's degree from an accredited university or equivalent in related field.</li></ul><h2 class="jobSectionHeader"><b>
EXPERIENCE</b></h2><ul><li>
A minimum three (3) years of experience in related field required.</li><li>
No supervisory experience required.</li></ul><h2 class="jobSectionHeader"><b>
SUPERVISORY RESPONSIBILITIES</b></h2><p>
This position does not include any supervisory responsibilities.</p><h2 class="jobSectionHeader"><b>
LICENSES &amp; CERTIFICATIONS</b></h2><ul><li>
This position does not require licenses or certifications.</li></ul><h2 class="jobSectionHeader"><b>
SKILLS &amp; ABILITIES</b></h2><p>
This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.</p><ul><li>
Ability to work independently while collaborating with regional teams.</li><li>
Results-driven, with a proven track record of meeting/exceeding revenue goals.</li><li>
Strong understanding of group sales, corporate accounts, and hotel revenue management.</li><li>
Working knowledge of hotel property management systems and Sales platforms.</li><li>
Excellent communication skills.</li><li>
Proficient in time management; the ability to effectively organize and manage multiple priorities.</li><li>
Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels.</li><li>
Skilled in building and motivating a team, fostering a collaborative environment and inspiring high performance.</li><li>
Analytical and problem-solving skills.</li><li>
Strong focus on accuracy and precision.</li><li>
Performs well with frequent interruptions and/or distractions.</li><li>
Understands how to develop and implement business strategies.</li><li>
Ability to interpret and create policies, procedures, and manuals.</li><li>
Able to communicate appropriately and effectively with all levels of management and external stakeholders.</li><li>
Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and/or customers (internal/external).</li><li>
Exceptional interpersonal skills to include coaching, counseling, and mentoring.</li><li>
Able to identify and seize revenue-generating opportunities while effectively managing costs and resources.</li><li>
Knowledge of key industry trends, best practices, regulations, and the current industry landscape.</li><li>
Proficient in negotiations.</li><li>
Proficient in public speaking.</li><li>
Basic math skills.</li><li>
Proficient in Google Docs/Microsoft Word.</li><li>
Proficient in Google Sheets/Microsoft Excel.</li><li>
Proficient in Google Slides/Microsoft PowerPoint.</li><li>
Proficient in Gmail/Microsoft Outlook.</li><li>
Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.</li><li>
Able to maintain a positive and professional working environment.</li><li>
Fosters a culture of excellence.</li><li>
Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.</li></ul><h2 class="jobSectionHeader"><b>
TRAVEL REQUIREMENTS</b></h2><ul><li>
10% travel required.</li></ul><h2 class="jobSectionHeader"><b>
PHYSICAL DEMANDS</b></h2><ul><li>
Standing: Particularly for sustained periods of time.</li><li>
Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often.</li><li>
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.</li><li>
Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.</li><li>
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.</li><li>
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.</li><li>
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.</li><li>
Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.</li><li>
Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.</li><li>
Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections.</li><li>
Color Vision: Ability to identify and distinguish colors.</li><li>
Focus Ability: Ability to adjust the eye to bring an object into sharp focus.</li><li>
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul><h2 class="jobSectionHeader"><b>
WORK ENVIRONMENT</b></h2><ul><li>
None: No exposure to adverse environmental conditions (typical office/administrative setting).</li></ul><h2 class="jobSectionHeader"><b>
DISCLAIMER</b></h2><p>
This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members.</p><p>
The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles.</p><p>
The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws.</p></div>

Dual Sales Manager

<div><h2 class="jobSectionHeader"><b>JOB SUMMARY</b></h2><p>
The Dual Director of Sales functions as business leader of the two properties' Sales departments and develops strong relationships to proactively position and market the properties. Provides day-to-day leadership to on-property Sales team members (e.g., Sales Managers and Sales Coordinators), if applicable. The Director implements the brand's strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of each hotel's sales objectives.
</p><h2 class="jobSectionHeader"><b>ESSENTIAL JOB FUNCTIONS</b></h2><ul><li>
Executes sales strategy and verifies that individual booking goals are met for on-property teams.</li><li>
Serves as the sales contact for the General Manager, Revenue Management, Sales Support team, and Catering Sales leaders.</li><li>
Serves as the Sales contact for customers; serves as the customer advocate.</li><li>
Serves as the sales liaison with Lodging Dynamics National Sales and Marriott National Group Sales.</li><li>
Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</li><li>
Reviews the Smith Travel Research STAR report, competitive shopping reports, and uses other resources to maintain an awareness of each hotel's market position.</li><li>
Researches competitors' Sales team strategies to identify ways to grow RevPAR and increase market share.</li><li>
Attends sales strategy meetings to provide input on weekly and overall sales strategy.</li><li>
Participates in business planning with the Revenue Management and Sales Support teams.</li><li>
Suggests innovative Sales and Marketing ideas and proactively develops deployment strategies to continue to grow market share.</li><li>
Proactively participates in hotel direct sales effort by conducting sales calls for assigned accounts and with members of the on-property Sales teams.</li><li>
Evaluates each property's participation in the various sales channels (e.g., OTA, Group, brand.com, RFP, etc.).</li><li>
Executes and supports brand standards.</li><li>
Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li><li>
Participates in and practices daily service basics of the brand.</li><li>
Verifies that the property implements a seamless turnover from Sales to Operations.</li><li>
Maintains successful performance by increasing revenues and controlling expenses.</li><li>
Interfaces with Revenue Management and Sales Support teams to execute the Marketing quarterly action plans.</li><li>
Develops strong partnerships with local organizations to further increase brand and product awareness.</li><li>
Develops and manages internal key stakeholder relationships.</li><li>
Develops strong community and public relations by obtaining property participation in local, regional, and national tradeshows and client events.</li><li>
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program or event.</li><li>
Serves the customer by understanding their needs and recommending the appropriate features and services to best meet their needs and exceed their expectations, while building a relationship and brand loyalty.</li><li>
Gains understanding of each hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program or event.</li><li>
Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li><li>
Develops strategic working relationships with leaders of these sales channels in order to proactively position and drive sales to the property.</li><li>
Functions as the business leader of the property's Sales department with overall responsibility for achieving booking goals and property revenue.</li><li>
Coaches leaders of the Revenue Management team in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.</li><li>
Develops quarterly bonus Key Sales Objectives (KSO) and sales action plans for Sales Manager(s).</li><li>
Verifies the Sales teams are leveraging brand demand engines to full potential.</li><li>
Verifies that effective structures, processes, jobs, and performance management systems are in place and in practice.</li><li>
Sets career development goals and reviews performance for direct reports using Perfode.com.</li><li>
Addresses performance issues and holds teams accountable for successful results.</li><li>
Forecasts talent needs and manages talent acquisition strategy to minimize lost time due to turnover.</li><li>
Keeps an active list of the competition's best salespeople and executes a recruitment and acquisition plan.</li><li>
Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent.</li><li>
Attendance is a key component of this position.</li><li>
Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.</li><li>
Maintains open and effective communication with team members and management.</li><li>
Attends and participates in team meetings.</li><li>
Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.</li><li>
Completes all required Company training/compliance courses as assigned.</li><li>
Adheres to Company standards and maintains compliance with all policies and procedures.</li><li>
Performs other related duties and responsibilities as assigned.</li></ul><h2 class="jobSectionHeader"><b>
EDUCATION</b></h2><ul><li>
Associate's degree in business administration, marketing, hotel and restaurant management, or equivalent in related field.</li></ul><h2 class="jobSectionHeader"><b>
EXPERIENCE</b></h2><ul><li>
A minimum five (5) years of experience in the hotel sales and marketing field required.</li><li>
A minimum five (5) years of supervisory experience in the hotel sales and marketing field required.</li></ul><h2 class="jobSectionHeader"><b>
SUPERVISORY RESPONSIBILITIES</b></h2><p>
Oversees and coordinates the department's activities, with a focus on supervisory and organizational goals. While a portion of the time may involve performing tasks similar to those of direct reports, the primary responsibilities are related to management and coordination. Analyzes and resolves issues, establishes work methods, ensures regulatory compliance, and maintains productivity. Uses judgment within established procedures and policies to make appropriate decisions and take necessary actions.</p><p>
Specific supervisory duties include, but are not limited to the following:</p><ul><li>
Determines and creates policies, procedures, and manuals for direct reports.</li><li>
Establishes objectives and goals for the team.</li><li>
Assigns, monitors, and reviews work; evaluates direct report's performance.</li><li>
Recruits and interviews.</li><li>
Orientates and trains.</li><li>
Issues corrective action and makes recommendations for termination.</li><li>
Investigates and resolves concerns and complaints.</li><li>
Creates department work schedules.</li><li>
Approves time records and time off requests.</li><li>
Proactively assesses risk to establish systems and procedures to protect organizational assets.</li><li>
Ensures compliance with safety regulations.</li><li>
Develops and oversees the department's budget.</li></ul><h2 class="jobSectionHeader"><b>
LICENSES &amp; CERTIFICATIONS</b></h2><ul><li>
This position does not require licenses or certifications.</li></ul><h2 class="jobSectionHeader"><b>
SKILLS &amp; ABILITIES</b></h2><p>
This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.</p><ul><li>
Customer service skills.</li><li>
Able to maintain a positive and professional working environment.</li><li>
Fosters a culture of excellence.</li><li>
Attention to detail.</li><li>
Analytical and problem-solving skills.</li><li>
Able to maintain composure and objectivity under pressure.</li><li>
Proficient in time management; the ability to effectively organize and manage multiple priorities.</li><li>
Recognizes an emergency situation and takes appropriate action.</li><li>
Able to lead in a culturally diverse work environment and is a champion for diversity in the organization.</li><li>
Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels.</li><li>
Ability to motivate and inspire a team to provide extraordinary customer service.</li><li>
Excels at team building, leadership, and development.</li><li>
Ability to take initiative and effectively adapt to shifting internal and external conditions.</li><li>
Proficient in Google Docs/Microsoft Word.</li><li>
Proficient in Google Sheets/Microsoft Excel.</li><li>
Basic knowledge of Google Slides/Microsoft PowerPoint.</li><li>
Basic math skills.</li><li>
Performs well with frequent interruptions and/or distractions.</li><li>
Understands how to develop and implement business strategies.</li><li>
Ability to interpret and create policies, procedures, and manuals.</li><li>
Able to communicate appropriately and effectively with all levels of management and external stakeholders.</li><li>
Business acumen, including financial management, budgeting, cost control, and revenue optimization.</li><li>
Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and guests.</li><li>
Interpersonal skills to include coaching, counseling, mentoring, and public relations.</li><li>
Able to identify and seize revenue-generating opportunities while effectively managing costs and resources.</li><li>
Visionary mindset, capable of developing and executing a comprehensive business strategy that aligns with brand identity and exceeds guest expectations.</li><li>
Knowledge of key industry trends, regulations, and the current industry landscape.</li><li>
Proven ability to drive revenue growth, optimize costs, and achieve financial targets.</li><li>
Capable of addressing complex issues and making balanced tradeoffs between brand requirements and commercial realities in a practical and diplomatic manner.</li><li>
Able to engage diplomatically and effectively with third party operators and owners, empathizing, and reacting appropriately to partner feedback and helping resolve issues where necessary.</li><li>
Proficient in negotiations.</li><li>
Proficient in public speaking.</li><li>
Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.</li><li>
Able to maintain a positive and professional working environment.</li><li>
Fosters a culture of excellence.</li><li>
Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.</li></ul><h2 class="jobSectionHeader"><b>
TRAVEL REQUIREMENTS</b></h2><ul><li>
No travel required.</li></ul><h2 class="jobSectionHeader"><b>
PHYSICAL DEMANDS</b></h2><ul><li>
Reaching: Extending hand(s) and arm(s) in any direction.</li><li>
Standing: Particularly for sustained periods of time.</li><li>
Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often.</li><li>
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.</li><li>
Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.</li><li>
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.</li><li>
Grasping: Applying pressure to an object with the fingers and palm.</li><li>
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.</li><li>
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.</li><li>
Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.</li><li>
Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.</li><li>
Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections.</li><li>
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul><h2 class="jobSectionHeader"><b>
WORK ENVIRONMENT</b></h2><ul><li>
None: No exposure to adverse environmental conditions (typical office/administrative setting).</li></ul><h2 class="jobSectionHeader"><b>
DISCLAIMER</b></h2><p>
This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members.</p><p>
The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles.</p><p>
The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws.</p></div>

Dual Director of Sales

<div><h2 class="jobSectionHeader"><b>JOB SUMMARY</b></h2><p>
The Campus Sales Manager drives revenue growth and executes sales strategies under the direction of the Campus Director of Sales. This position is responsible for managing key accounts, developing new business opportunities, and supporting sales initiatives across the hotel properties within the campus portfolio.</p><p>
Primary duties consist of performing office or non-manual work directly related to management or general business operations. Work includes the exercise of discretion and independent judgment with respect to matters of significance.</p><h2 class="jobSectionHeader"><b>
ESSENTIAL JOB FUNCTIONS</b></h2><ul><li>
Executes Sales strategies developed by the Campus Director of Sales to achieve individual and property revenue targets across the hotel campus.</li><li>
Manages and grows a portfolio of key corporate accounts, group clients, and travel partners for the campus portfolio.</li><li>
Develops new business relationships through prospecting, cold calling, and networking activities across the campus market.</li><li>
Conducts site inspections, client presentations, and proposal development for potential group business at the properties.</li><li>
Negotiates contracts and rates within established parameters and Company guidelines for campus accounts.</li><li>
Identifies and pursues new market opportunities in assigned segments including corporate, group, and leisure travel across the campus.</li><li>
Builds and maintains relationships with meeting planners, travel agents, and corporate travel managers on behalf of the campus.</li><li>
Participates in trade shows, sales missions, and industry events to promote the campus portfolio.</li><li>
Collaborates with property teams across the hotels to ensure seamless execution of group events and corporate programs.</li><li>
Serves as a liaison between campus leadership and individual properties to ensure consistent execution of Sales strategies.</li><li>
Works closely with the Campus Director of Sales to implement Sales initiatives across the properties.</li><li>
Provides Sales support to individual properties when needed, including on-site assistance during peak periods.</li><li>
Maintains accurate records in Sales systems and provides regular activity reports for the campus.</li><li>
Tracks personal sales performance against established goals and key performance indicators across the campus.</li><li>
Monitors market trends and competitive activities within the assigned territory.</li><li>
Prepares Sales reports, forecasts, and market analysis for Campus Director of Sales review.</li><li>
Participates in weekly Sales meetings and monthly business reviews.</li><li>
Assists with development of Sales strategies and tactical plans.</li><li>
Attendance is a key component of this position.</li><li>
Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.</li><li>
Maintains open and effective communication with team members and management across the cluster.</li><li>
Attends and participates in team meetings.</li><li>
Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.</li><li>
Completes all required Company training/compliance courses as assigned.</li><li>
Adheres to Company standards and maintains compliance with all policies and procedures.</li><li>
Performs other related duties and responsibilities as assigned.</li><li>
Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.</li><li>
Able to maintain a positive and professional working environment.</li><li>
Fosters a culture of excellence.</li><li>
Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.</li></ul><h2 class="jobSectionHeader"><b>
EDUCATION</b></h2><ul><li>
Bachelor's degree from an accredited university or equivalent in related field.</li></ul><h2 class="jobSectionHeader"><b>
EXPERIENCE</b></h2><ul><li>
A minimum three (3) years of experience in related field required.</li><li>
No supervisory experience required.</li></ul><h2 class="jobSectionHeader"><b>
SUPERVISORY RESPONSIBILITIES</b></h2><p>
This position does not include any supervisory responsibilities.</p><h2 class="jobSectionHeader"><b>
LICENSES &amp; CERTIFICATIONS</b></h2><ul><li>
This position does not require licenses or certifications.</li></ul><h2 class="jobSectionHeader"><b>
SKILLS &amp; ABILITIES</b></h2><p>
This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.</p><ul><li>
Ability to work independently while collaborating with regional teams.</li><li>
Results-driven, with a proven track record of meeting/exceeding revenue goals.</li><li>
Strong understanding of group sales, corporate accounts, and hotel revenue management.</li><li>
Working knowledge of hotel property management systems and Sales platforms.</li><li>
Excellent communication skills.</li><li>
Willingness to travel within assigned territory, sometimes including overnight stays.</li><li>
Comfortable with irregular schedules, ability to work effectively across multiple time zones and markets.</li><li>
Proficient in time management; the ability to effectively organize and manage multiple priorities.</li><li>
Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels.</li><li>
Skilled in building and motivating a team, fostering a collaborative environment and inspiring high performance.</li><li>
Analytical and problem-solving skills.</li><li>
Strong focus on accuracy and precision.</li><li>
Performs well with frequent interruptions and/or distractions.</li><li>
Understands how to develop and implement business strategies.</li><li>
Ability to interpret and create policies, procedures, and manuals.</li><li>
Able to communicate appropriately and effectively with all levels of management and external stakeholders.</li><li>
Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and/or customers (internal/external).</li><li>
Exceptional interpersonal skills to include coaching, counseling, and mentoring.</li><li>
Able to identify and seize revenue-generating opportunities while effectively managing costs and resources.</li><li>
Knowledge of key industry trends, best practices, regulations, and the current industry landscape.</li><li>
Proficient in negotiations.</li><li>
Proficient in public speaking.</li><li>
Basic math skills.</li><li>
Proficient in Google Docs/Microsoft Word.</li><li>
Proficient in Google Sheets/Microsoft Excel.</li><li>
Proficient in Google Slides/Microsoft PowerPoint.</li><li>
Proficient in Gmail/Microsoft Outlook.</li><li>
Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.</li><li>
Able to maintain a positive and professional working environment.</li><li>
Fosters a culture of excellence.</li><li>
Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.</li></ul><h2 class="jobSectionHeader"><b>
TRAVEL REQUIREMENTS</b></h2><ul><li>
10-30% travel required.</li></ul><h2 class="jobSectionHeader"><b>
PHYSICAL DEMANDS</b></h2><ul><li>
Standing: Particularly for sustained periods of time.</li><li>
Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often.</li><li>
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.</li><li>
Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.</li><li>
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.</li><li>
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.</li><li>
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.</li><li>
Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.</li><li>
Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.</li><li>
Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections.</li><li>
Color Vision: Ability to identify and distinguish colors.</li><li>
Focus Ability: Ability to adjust the eye to bring an object into sharp focus.</li><li>
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul><h2 class="jobSectionHeader"><b>
WORK ENVIRONMENT</b></h2><ul><li>
None: No exposure to adverse environmental conditions (typical office/administrative setting).</li></ul><h2 class="jobSectionHeader"><b>
DISCLAIMER</b></h2><p>
This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members.</p><p>
The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles.</p><p>
The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws.</p></div>

Campus Sales Manager

<div><h2 class="jobSectionHeader"><b>JOB SUMMARY</b></h2><p>
Under general direction, the Campus Sales Coordinator sells, details, and facilitates small catering events at the campus of assigned hotels. This role also provides support as needed to the Campus Sales Team.
</p><h2 class="jobSectionHeader"><b>ESSENTIAL JOB FUNCTIONS</b><b>.</b></h2><ul><li>
Coordinates the sales and guest interaction with the booking of guestrooms, catering services, and banquet facilities across the campus as directed by the Campus Director of Sales, Assistant Director of Sales, or Sales Managers.</li><li>
Negotiates and finalizes contracts and banquet event orders by meeting with clients for the campus properties.</li><li>
Researches competing hotels and event spaces, prospects, and networks to surface business.</li><li>
Reviews and adjusts catering menus and prices with the General Managers and Campus Director of Sales at minimum twice a year across all campus properties.</li><li>
Sells to fill needed dates for guest rooms and meeting space across the campus.</li><li>
Attends daily/weekly Sales meetings.</li><li>
Provides administrative support to the Sales team across all assigned properties.</li><li>
Maintains accurate records of sales activities and customer information.</li><li>
Coordinates with clients to gather information and update them on the status of their Groups and Events across the campus.</li><li>
Ensures timely delivery of information to clients and follows up on any issues that may arise at any of the assigned properties.</li><li>
Follows up with clients after each function to ensure satisfaction.</li><li>
Collaborates with other departments such as Front Desk, Housekeeping, and Maintenance at the assigned hotels to ensure a smooth Sales and Catering process.</li><li>
Creates welcome letters for arriving VIPs and Corporate accounts.</li><li>
Communicates and assigns rooms for Site and Events occurring at the campus hotels to all departments.</li><li>
Reviews Group pick-up reports and releases rooms past cut-off date for the assigned properties.</li><li>
Completes group resume for packets each week.</li><li>
Awards points to groups through Group posting tools.</li><li>
Verifies that groups going to the master have sufficient funds to cover stay at campus properties.</li><li>
Builds room group blocks in Delphi and PMS systems.</li><li>
Answers phone calls and group inquiries for the campus.</li><li>
Performs site tours across the campus.</li><li>
Creates contracts and proposals for properties.</li><li>
Emails rooming lists to clients.</li><li>
When applicable, assists the Sales team with prospecting and gathering contact lists for the campus.</li><li>
Creates flyers as needed.</li><li>
Performs shop calls as requested across the market.</li><li>
Schedules and attends off-property site tours representing the campus.</li><li>
Prepares invoices for prepayment groups across the assigned properties.</li><li>
Updates forecasted and blocked rooms in Delphi after group cut-off dates.</li><li>
Enters group pick-up into Delphi after group departure.</li><li>
Collects advance deposits for campus properties.</li><li>
Processes cancellations.</li><li>
Reviews group billing after group departures.</li><li>
Prepares &quot;Thank You&quot; letters for campus clients.</li><li>
Attendance is a key component of this position.</li><li>
Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.</li><li>
Maintains open and effective communication with team members and management.</li><li>
Attends and participates in team meetings.</li><li>
Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.</li><li>
Completes all required Company training/compliance courses as assigned.</li><li>
Adheres to Company standards and maintains compliance with all policies and procedures.</li><li>
Performs other related duties and responsibilities as assigned.</li><li>
Completes all required Company training/compliance courses as assigned.</li><li>
Adheres to Company standards and maintains compliance with all policies and procedures.</li><li>
Performs other related duties as assigned.</li></ul><h2 class="jobSectionHeader"><b>
EDUCATION</b></h2><ul><li>
High school diploma or equivalent.</li></ul><h2 class="jobSectionHeader"><b>
EXPERIENCE</b></h2><ul><li>
A minimum one (1) year of experience of catering/meetings/events sales experience required.</li><li>
No supervisory experience required.</li></ul><h2 class="jobSectionHeader"><b>
SUPERVISORY RESPONSIBILITIES</b></h2><p>
This position does not include any supervisory responsibilities.</p><h2 class="jobSectionHeader"><b>
LICENSES &amp; CERTIFICATIONS</b></h2><ul><li>
This position does not require licenses or certifications.</li></ul><h2 class="jobSectionHeader"><b>
SKILLS &amp; ABILITIES</b></h2><p>
This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.</p><ul><li>
Customer service skills.</li><li>
Able to maintain a positive and professional working environment.</li><li>
Fosters a culture of excellence.</li><li>
Attention to detail.</li><li>
Analytical and problem-solving skills.</li><li>
Able to maintain composure and objectivity under pressure.</li><li>
Proficient in Google Docs/Microsoft Word.</li><li>
Proficient in Google Sheets/Microsoft Excel.</li><li>
Basic knowledge of Google Slides/Microsoft PowerPoint.</li><li>
Proficient in M3.</li><li>
Proficient in multi-brand systems.</li><li>
Proficient in Delphi FDC.</li><li>
Proficient in ProfitSword.</li><li>
Proficient in Cvent, Meeting Broker, The Knot, Knowland, TravelClick and Marriott/Hilton Sales Tools Resources.</li><li>
Basic math skills.</li><li>
Performs well with frequent interruptions and/or distractions.</li><li>
Able to communicate appropriately and effectively with all levels of management and external stakeholders.</li><li>
Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and guests.</li><li>
Knowledge of key industry trends, regulations, and the current industry landscape.</li><li>
Able to engage diplomatically and effectively with third party operators and owners, empathizing, and reacting appropriately to partner feedback and helping resolve issues where necessary.</li><li>
Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.</li><li>
Able to maintain a positive and professional working environment.</li><li>
Fosters a culture of excellence.</li><li>
Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.</li></ul><h2 class="jobSectionHeader"><b>
TRAVEL REQUIREMENTS</b></h2><ul><li>
No travel required.</li></ul><h2 class="jobSectionHeader"><b>
PHYSICAL DEMANDS</b></h2><ul><li>
Standing: Particularly for sustained periods of time.</li><li>
Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often.</li><li>
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.</li><li>
Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.</li><li>
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.</li><li>
Grasping: Applying pressure to an object with the fingers and palm.</li><li>
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.</li><li>
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.</li><li>
Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.</li><li>
Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.</li><li>
Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections.</li><li>
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul><h2 class="jobSectionHeader"><b>
WORK ENVIRONMENT</b></h2><ul><li>
None: No exposure to adverse environmental conditions (typical office/administrative setting).</li></ul><h2 class="jobSectionHeader"><b>
DISCLAIMER</b></h2><p>
This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members.</p><p>
The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles.</p><p>
The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws.</p></div>

Campus Sales Coordinator

<div><h2 class="jobSectionHeader"><b>JOB SUMMARY</b></h2><p>
The Area Extended Stay Sales Manager drives revenue growth in the extended stay segment and executes sales strategies under the direction of the Campus Director of Sales and Dual Director of Sales. This position is responsible for managing key extended stay accounts, developing new extended stay business opportunities, and supporting sales initiatives focused on long-term guest programs across the hotel properties within the area portfolio.</p><p>
Primary duties consist of performing office or non-manual work directly related to management or general business operations. Work includes the exercise of discretion and independent judgment with respect to matters of significance.</p><h2 class="jobSectionHeader"><b>
ESSENTIAL JOB FUNCTIONS</b></h2><ul><li>
Executes Sales strategies developed by the Campus Director of Sales and Dual Director of Sales to achieve individual and property revenue targets in the extended stay and contract segment across the area portfolio.</li><li>
Manages and grows a portfolio of key extended stay and contract accounts including corporate housing clients, relocation companies, government contracts, and long-term travel partners for the area with focus on extended stay room night production.</li><li>
Develops new business relationships through prospecting, cold calling, and networking activities targeting extended stay and contract clients across the area market.</li><li>
Conducts site inspections, client presentations, and proposal development for potential extended stay and contract accounts at all area properties.</li><li>
Negotiates extended stay rates, contract terms, and agreements within established parameters and Company guidelines for area extended stay and contract accounts.</li><li>
Identifies and pursues new market opportunities in the extended stay and contract segment including corporate relocation programs, project-based housing, government and military contracts, insurance displacement, and long-term individual travelers across the area.</li><li>
Builds and maintains relationships with relocation coordinators, corporate housing providers, insurance adjusters, government procurement officers, contract administrators, and extended stay decision-makers on behalf of the area portfolio.</li><li>
Participates in trade shows, sales missions, and industry events focused on extended stay, corporate housing, and contract business to promote the area properties.</li><li>
Collaborates with property teams across all area hotels to ensure seamless service delivery for extended stay guests, contract clients, and long-term programs.</li><li>
Serves as a liaison between the Campus Director of Sales, Dual Directors of Sales, and individual properties to ensure consistent execution of extended stay and contract Sales strategies.</li><li>
Works closely with the Campus Director of Sales and dual Directors of Sales to implement extended stay and contract Sales initiatives across the area properties.</li><li>
Provides Sales support to individual properties when needed, including on-site assistance with extended stay and contract accounts during peak periods.</li><li>
Maintains accurate records in Sales systems and provides regular activity reports focused on extended stay and contract production for the area.</li><li>
Tracks personal sales performance against established goals and key performance indicators specific to the extended stay and contract segment across the area portfolio.</li><li>
Monitors market trends, extended stay patterns, contract opportunities, and competitive activities within the area's extended stay and contract territory.</li><li>
Prepares Sales reports, forecasts, and market analysis with emphasis on extended stay and contract performance for Campus Director of Sales and dual Directors of Sales review.</li><li>
Participates in weekly Sales meetings and monthly business reviews for the area.</li><li>
Assists with development of Sales strategies and tactical plans focused on extended stay and contract growth for the area portfolio.</li><li>
Attendance is a key component of this position.</li><li>
Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.</li><li>
Maintains open and effective communication with team members and management across the area.</li><li>
Attends and participates in team meetings.</li><li>
Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.</li><li>
Completes all required Company training/compliance courses as assigned.</li><li>
Adheres to Company standards and maintains compliance with all policies and procedures.</li><li>
Performs other related duties and responsibilities as assigned.</li><li>
Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.</li><li>
Able to maintain a positive and professional working environment.</li><li>
Fosters a culture of excellence.</li><li>
Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.</li></ul><h2 class="jobSectionHeader"><b>
EDUCATION</b></h2><ul><li>
Bachelor's degree from an accredited university or equivalent in related field.</li></ul><h2 class="jobSectionHeader"><b>
EXPERIENCE</b></h2><ul><li>
A minimum three (3) years of experience in related field required.</li><li>
No supervisory experience required.</li></ul><h2 class="jobSectionHeader"><b>
SUPERVISORY RESPONSIBILITIES</b></h2><p>
This position does not include any supervisory responsibilities.</p><h2 class="jobSectionHeader"><b>
LICENSES &amp; CERTIFICATIONS</b></h2><ul><li>
This position does not require licenses or certifications.</li></ul><h2 class="jobSectionHeader"><b>
SKILLS &amp; ABILITIES</b></h2><p>
This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.</p><ul><li>
Ability to work independently while collaborating with regional teams.</li><li>
Results-driven, with a proven track record of meeting/exceeding revenue goals.</li><li>
Strong understanding of group sales, corporate accounts, and hotel revenue management.</li><li>
Working knowledge of hotel property management systems and Sales platforms.</li><li>
Excellent communication skills.</li><li>
Willingness to travel within assigned territory, sometimes including overnight stays.</li><li>
Comfortable with irregular schedules, ability to work effectively across multiple time zones and markets.</li><li>
Proficient in time management; the ability to effectively organize and manage multiple priorities.</li><li>
Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels.</li><li>
Skilled in building and motivating a team, fostering a collaborative environment and inspiring high performance.</li><li>
Analytical and problem-solving skills.</li><li>
Strong focus on accuracy and precision.</li><li>
Performs well with frequent interruptions and/or distractions.</li><li>
Understands how to develop and implement business strategies.</li><li>
Ability to interpret and create policies, procedures, and manuals.</li><li>
Able to communicate appropriately and effectively with all levels of management and external stakeholders.</li><li>
Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and/or customers (internal/external).</li><li>
Exceptional interpersonal skills to include coaching, counseling, and mentoring.</li><li>
Able to identify and seize revenue-generating opportunities while effectively managing costs and resources.</li><li>
Knowledge of key industry trends, best practices, regulations, and the current industry landscape.</li><li>
Proficient in negotiations.</li><li>
Proficient in public speaking.</li><li>
Basic math skills.</li><li>
Proficient in Google Docs/Microsoft Word.</li><li>
Proficient in Google Sheets/Microsoft Excel.</li><li>
Proficient in Google Slides/Microsoft PowerPoint.</li><li>
Proficient in Gmail/Microsoft Outlook.</li><li>
Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.</li><li>
Able to maintain a positive and professional working environment.</li><li>
Fosters a culture of excellence.</li><li>
Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.</li></ul><h2 class="jobSectionHeader"><b>
TRAVEL REQUIREMENTS</b></h2><ul><li>
10-30% travel required.</li></ul><h2 class="jobSectionHeader"><b>
PHYSICAL DEMANDS</b></h2><ul><li>
Standing: Particularly for sustained periods of time.</li><li>
Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often.</li><li>
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.</li><li>
Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.</li><li>
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.</li><li>
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.</li><li>
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.</li><li>
Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.</li><li>
Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.</li><li>
Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections.</li><li>
Color Vision: Ability to identify and distinguish colors.</li><li>
Focus Ability: Ability to adjust the eye to bring an object into sharp focus.</li><li>
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul><h2 class="jobSectionHeader"><b>
WORK ENVIRONMENT</b></h2><ul><li>
None: No exposure to adverse environmental conditions (typical office/administrative setting).</li></ul><h2 class="jobSectionHeader"><b>
DISCLAIMER</b></h2><p>
This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members.</p><p>
The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles.</p><p>
The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws.</p></div>

Area Extended Stay Sales Manager

<div><h2 class="jobSectionHeader"><b>JOB SUMMARY</b></h2><p>
The Area Business Transient Sales Manager drives revenue growth in the business transient segment and executes sales strategies under the direction of the Campus Director of Sales and Dual Director of Sales. This position is responsible for managing key corporate accounts, developing new business transient opportunities, and supporting Sales initiatives focused on Corporate travel across the hotel properties within the area portfolio.</p><p>
Primary duties consist of performing office or non-manual work directly related to management or general business operations. Work includes the exercise of discretion and independent judgment with respect to matters of significance.</p><h2 class="jobSectionHeader"><b>
ESSENTIAL JOB FUNCTIONS</b></h2><ul><li>
Executes Sales strategies developed by the Campus Director of Sales and Dual Director of Sales to achieve individual and property revenue targets in the business transient segment across the area portfolio.</li><li>
Manages and grows a portfolio of key corporate accounts and business travel partners for the area with focus on transient room night production.</li><li>
Develops new business relationships through prospecting, cold calling, and networking activities targeting corporate transient clients across the market.</li><li>
Conducts site inspections, client presentations, and proposal development for potential corporate business transient accounts at all area properties.</li><li>
Negotiates corporate rates and contracts within established parameters and Company guidelines for area business transient accounts.</li><li>
Identifies and pursues new market opportunities in the business transient segment including corporate travel programs, small corporate meetings, and individual business travelers across the area.</li><li>
Builds and maintains relationships with corporate travel managers, travel management companies, and business travel decision-makers on behalf of the area portfolio.</li><li>
Participates in trade shows, sales missions, and industry events focused on corporate travel to promote the area properties.</li><li>
Collaborates with property teams across all area hotels to ensure seamless service delivery for business transient guests and corporate programs.</li><li>
Serves as a liaison between the Campus Director of Sales, Dual Director of Sales, and individual properties to ensure consistent execution of business transient sales strategies.</li><li>
Works closely with the Campus Director of Sales and dual Director of Sales to implement business transient sales initiatives across the area properties.</li><li>
Provides Sales support to individual properties when needed, including on-site assistance with corporate accounts during peak periods.</li><li>
Maintains accurate records in Sales systems and provides regular activity reports focused on business transient production for the area.</li><li>
Tracks personal sales performance against established goals and key performance indicators specific to the business transient segment across the area portfolio.</li><li>
Monitors market trends, corporate travel patterns, and competitive activities within the area's business transient territory.</li><li>
Prepares Sales reports, forecasts, and market analysis with emphasis on business transient performance for Campus Director of Sales and Dual Director of Sales review.</li><li>
Participates in weekly Sales meetings and monthly business reviews for the area.</li><li>
Assists with development of Sales strategies and tactical plans focused on business transient growth for the property area.</li><li>
Attendance is a key component of this position.</li><li>
Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.</li><li>
Maintains open and effective communication with team members and management across the area.</li><li>
Attends and participates in team meetings.</li><li>
Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.</li><li>
Completes all required Company training/compliance courses as assigned.</li><li>
Adheres to Company standards and maintains compliance with all policies and procedures.</li><li>
Performs other related duties and responsibilities as assigned.</li><li>
Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.</li><li>
Able to maintain a positive and professional working environment.</li><li>
Fosters a culture of excellence.</li><li>
Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.</li></ul><h2 class="jobSectionHeader"><b>
EDUCATION</b></h2><ul><li>
Bachelor's degree from an accredited university or equivalent in related field.</li></ul><h2 class="jobSectionHeader"><b>
EXPERIENCE</b></h2><ul><li>
A minimum three (3) years of experience in related field required.</li><li>
No supervisory experience required.</li></ul><h2 class="jobSectionHeader"><b>
SUPERVISORY RESPONSIBILITIES</b></h2><p>
This position does not include any supervisory responsibilities.</p><h2 class="jobSectionHeader"><b>
LICENSES &amp; CERTIFICATIONS</b></h2><ul><li>
This position does not require licenses or certifications.</li></ul><h2 class="jobSectionHeader"><b>
SKILLS &amp; ABILITIES</b></h2><p>
This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.</p><ul><li>
Ability to work independently while collaborating with regional teams.</li><li>
Results-driven, with a proven track record of meeting/exceeding revenue goals.</li><li>
Strong understanding of group sales, corporate accounts, and hotel revenue management.</li><li>
Working knowledge of hotel property management systems and Sales platforms.</li><li>
Excellent communication skills.</li><li>
Willingness to travel within assigned territory, sometimes including overnight stays.</li><li>
Comfortable with irregular schedules, ability to work effectively across multiple time zones and markets.</li><li>
Proficient in time management; the ability to effectively organize and manage multiple priorities.</li><li>
Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels.</li><li>
Skilled in building and motivating a team, fostering a collaborative environment and inspiring high performance.</li><li>
Analytical and problem-solving skills.</li><li>
Strong focus on accuracy and precision.</li><li>
Performs well with frequent interruptions and/or distractions.</li><li>
Understands how to develop and implement business strategies.</li><li>
Ability to interpret and create policies, procedures, and manuals.</li><li>
Able to communicate appropriately and effectively with all levels of management and external stakeholders.</li><li>
Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and/or customers (internal/external).</li><li>
Exceptional interpersonal skills to include coaching, counseling, and mentoring.</li><li>
Able to identify and seize revenue-generating opportunities while effectively managing costs and resources.</li><li>
Knowledge of key industry trends, best practices, regulations, and the current industry landscape.</li><li>
Proficient in negotiations.</li><li>
Proficient in public speaking.</li><li>
Basic math skills.</li><li>
Proficient in Google Docs/Microsoft Word.</li><li>
Proficient in Google Sheets/Microsoft Excel.</li><li>
Proficient in Google Slides/Microsoft PowerPoint.</li><li>
Proficient in Gmail/Microsoft Outlook.</li><li>
Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.</li><li>
Able to maintain a positive and professional working environment.</li><li>
Fosters a culture of excellence.</li><li>
Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.</li></ul><h2 class="jobSectionHeader"><b>
TRAVEL REQUIREMENTS</b></h2><ul><li>
10-30% travel required.</li></ul><h2 class="jobSectionHeader"><b>
PHYSICAL DEMANDS</b></h2><ul><li>
Standing: Particularly for sustained periods of time.</li><li>
Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often.</li><li>
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.</li><li>
Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.</li><li>
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.</li><li>
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.</li><li>
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.</li><li>
Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.</li><li>
Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.</li><li>
Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections.</li><li>
Color Vision: Ability to identify and distinguish colors.</li><li>
Focus Ability: Ability to adjust the eye to bring an object into sharp focus.</li><li>
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a minor amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul><h2 class="jobSectionHeader"><b>
WORK ENVIRONMENT</b></h2><ul><li>
None: No exposure to adverse environmental conditions (typical office/administrative setting).</li></ul><h2 class="jobSectionHeader"><b>
DISCLAIMER</b></h2><p>
This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members.</p><p>
The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles.</p><p>
The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws.</p></div>

Area Business Transient Sales Manager

Join Lodging Dynamics and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Lodging Dynamics

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