Qureos Mentor

Logitrade BPO Solutions Private Limited

INTERNATIONAL CUSTOMER SERVICE EXECUTIVEShould be comfortable in NIGHT &amp; ROTATIONAL SHIFTS.!! WALK IN INTERVIEW !! WORK FROM OFFICE ONLY !!About Logitrade:Started in 2015, we have outsourced our services to an asset-based logistic operations dealing with interstate transportation, storage, warehousing and freight needs in Canada &amp; US. We offer different services including customer service, backend work, accounts.You will be a part of a 20-member team. You are required to build and sustain a strong &amp; reliable relationship with the clients with your proactive communication and close coordination with other teams.Responsibilities and Duties:<ul><li>CCE will be responsible for Tracing shipments.</li><li>Customer Service Representative will Provide constant visibility to client on their shipments.</li><li>Customer Queries: Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.</li><li>Communicate with clients on email/phone and keep them updated on the pick ups and deliveries.</li><li>Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.</li><li>Compiling shipment reports for premium clients.</li><li>Communicating and securing approval of any accessory charges that may accrue on the shipments.</li><li>Coordinate with shipping lines, freight forwarders, and clearing agents for smooth shipment execution.</li></ul>Qualifications and Skills:<ul><li>Graduate and above with valid experience may apply.</li><li>Fluency in English. No Mother Tongue Influence.</li><li>Proficient with MS- Excel, Outlook.</li><li>Should have typing speed of 35 words/minute.</li><li>Age should be between 24 to 40 years</li><li>Should be comfortable working in Night &amp; Rotational shift</li><li>Min. 1 year experience is required.</li></ul>Perk &amp; Benefits :1. Training provided2. Family Medical Health Insurance3. Accidental Insurance.4. Night / Rotational Shifts.5. Cab for Night shifts in Mohali &amp; Kharar Sunny enclave location ( For Females )6. 5 or 6 days week.Job Type: Full-timeSalary: Rs. 21,000 to Rs. 35,000/- monthSpeak with the employer : +91 82880 18922 / 98760 03856Job Types: Full-time, PermanentPay: &#8377;21,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Leave encashment</li><li>Life insurance</li></ul>Application Question(s):<ul><li>How many years of relevant experience do you have? (Enter '0' if less than 1 year)</li><li>What is your age? (Candidates aged between 24 to 40 only shall apply)</li></ul>Experience:<ul><li>working: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Mohali, Punjab (Required)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li><li>Overnight Shift (Preferred)</li></ul>Work Location: In person

International Customer Care Executive (Night shifts)

Join Logitrade BPO Solutions Private Limited and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Logitrade BPO Solutions Private Limited

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International Customer Care Executive (Night shifts)