Qureos Mentor

Los Angeles County Metropolitan Transportation Authority

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$95,056.00 - $142,521.60 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Los Angeles, CA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Regular Employee</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2400878</div>
</div></div></div><div><div><div><div><b>Cabinet</b></div>
</div><div><div>CHIEF PEOPLE OFFICE</div>
</div></div><div><div><div><b>Cost Center</b></div>
</div><div><div>2420 - EMPLOYEE &amp; LABOR RELATIONS</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>08/26/2025</div>
</div></div><div><div><div><b>Closing Date</b></div>
</div><div><div>9/9/2025 5:00 PM Pacific</div>
</div></div></div><div><div><div><div><b>FLSA</b></div>
</div><div><div>Exempt</div>
</div></div><div><div><div><b>Bargaining Unit
</b></div></div><div><div>Non-Contract</div></div></div></div></div>
<br><div></div><div><div><div><p><b><i>Metro&rsquo;s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.</i></b></p>
</div>
</div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<div><p>Performs highly complex technical and analytical employee and labor relations work in support of one or more employee and labor relations functions. May supervise, assign, review, and participate in the work of department staff responsible for Metro employee and labor relations activities</p><p><br>
This position performs advanced, highly sensitive analytical and technical work related to labor negotiations, grievance resolution, disciplinary actions, and contract administration. This position serves as a strategic advisor and management advocate, providing guidance on complex employee relations matters, conducting grievance hearings, and participating in union meet and confer and contract negotiations.</p><b>
Recruitment Timelines:</b> Interviews are projected to be scheduled for the week of September 22, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><ul><li>Performs highly complex and sensitive work related to employee and labor relations.</li><li>
Serves as a collaborative resource to coordinate, resolve and track union grievances within the organization</li><li>
Reviews first level grievance documents and facilitates communication between all involved parties</li><li>
Researches, analyses, and responds to complex non-represented and represented grievances</li><li>
Conducts second level hearings for grievances and disciplinary appeals, writes responses, and negotiates settlements</li><li>
Facilitates the second level grievance resolution process to address and resolve issues and disputes involving interpretation or application of collective bargaining agreements and of LACMTA policies, procedures, and rules and regulations</li><li>
Researches and analyzes cases for arbitration (expedited and formal) and mediation</li><li>
Prepares regular reports that track employee/union grievances and ensures accountability for responsiveness</li><li>
Provides guidance, coaching, training, and assistance to new, senior-level, or assigned staff</li><li>
Advises Metro management regarding contract interpretations and application of employee relations related policies, procedures, laws, and regulations.</li><li>
Provides advice to Metro management regarding the investigation of alleged employee violations of collective bargaining agreements and administrative policies and procedures</li><li>
Provides Metro management recommendations on appropriate personnel actions to be taken, including disciplinary actions</li><li>
Confers with Union representatives and management to resolve employee and labor relations issues</li><li>
Develops and prepares contract proposals and contract language in support of collective bargaining</li><li>
Serves as a member of the negotiating team for major bargaining units</li><li>
Conducts cost analyses of management and union contract proposals</li><li>
Serves as Metro management advocate in hearings before arbitrators, including presenting arguments and evidence to support management actions being arbitrated and examining and cross-examining parties involved and witnesses</li><li>
Provides employee and labor relations training to Metro managers and supervisors</li><li>
Develops and implements training for Metro management on collective bargaining agreements and related policies and procedures</li><li>
Serves on LACMTA internal committees and on joint labor/management committees</li><li>
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out</li></ul><div>
May be required to perform other related job duties</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<div><p>A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:<br>
<b>Education</b></p><ul><li>
Bachelor's Degree in Industrial Relations, Business, Law, or a related field</li></ul><b>
Experience</b><br>
<ul><li>
Five years of relevant experience performing employee relations work; some positions in this class may require specialized experience in area of assignment</li></ul><b>
Certifications/Licenses/Special Requirements</b><ul><li>
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions</li></ul><div><div><b>
Preferred Qualifications</b></div></div><div><div><br>
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.</div></div><div><div><br>
The following are the preferred qualifications:</div><ul><li><div><br>
Experience supervising employee and labor relations for a private or public agency including performing highly-complex employee and labor relations work</div></li><li><div>
Experience analyzing complex data and communicating effectively, clearly and concisely orally and in writing</div></li><li><div>
Experience supporting or collaborating with public transportation agencies or organizations</div></li></ul></div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Essential Knowledge</b></h2></div>
<div><p><b>Knowledge of </b>(defined as a learned body of information that is required for and applied in the performance of job tasks)</p><ul><li>
Theories, principles, and practices related to public sector employee and labor relations, including labor negotiation, arbitration, meditation, problem solving and dispute resolution, administrative investigative techniques, and contract administration laws</li><li>
Applicable local, state, and federal laws, rules, and regulations governing employee and labor relations, arbitration, administrative investigations, and contract administration</li><li>
Collective bargaining agreements and the collective bargaining process, including interest based negotiations</li><li>
Research principles and investigation techniques and interrogation methods</li><li>
Hourly compensation and benefit design principles</li><li>
Rules governing administrative hearings and proceedings</li><li>
Training presentation techniques</li><li>
Applicable business software applications</li></ul><b>
Skill in </b>(defined as the proficient manual, verbal, or mental utilization of data, people, or things)<ul><li>
Performing highly-complex employee and labor relations work</li><li>
Mediating, negotiating, and resolving disputes</li><li>
Exercising superior judgment and demonstrating keen insight and logic in making conclusions</li><li>
Compiling and analyzing complex data</li><li>
Handling highly complex information</li><li>
Communicating effectively, clearly, and concisely orally and in writing</li><li>
Analyzing situations and complex data, identifying problems, and recommending solutions</li><li>
Preparing comprehensive, complex, and highly analytical reports and correspondence</li><li>
Training large groups of employees</li></ul><b>
Ability to</b> (defined as a present competence to perform an observable behavior or produce an observable<br>
result)<ul><li>
Establish and maintain strong and effective working relationships with colleagues, contractors, attorneys, and the general public</li><li>
Analyze collective bargaining agreements for relevance to complaint allegations, findings, and resolutions</li><li>
Effectively participate in mediation and conciliation to resolve outstanding labor issues and grievances</li><li>
Think and act independently</li><li>
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements</li><li>
Prepare comprehensive reports and correspondence</li><li>
Meet tight time constraints and deadlines</li><li>
Work collaboratively v\/ith diverse stakeholders</li><li>
Assess training needs, prepare lesson plans, and facilitate training programs</li><li>
Provide direction and guidance to staff members</li><li>
Read, write, speak, and understand English</li></ul><br>
<b>
Special Conditions</b><br>
<br>
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.<br>
<br>
<b>Working Conditions</b><ul><li>
Typical office situation</li><li>
Close exposure to computer monitors and video screen</li></ul><b>
Physical Effort Required</b><ul><li>
Sitting at a desk or table</li><li>
Operate a telephone or other telecommunications device and communicate through the medium</li><li>
Type and use a keyboard and mouse to perform necessary computer-based functions</li><li>
Communicating through speech in the English language required</li></ul>
(EC)</div><p></p>
</div><div></div><div><div><p>Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro&rsquo;s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.</p><br>
<p></p>
<p><b>Selection Procedure</b></p>
<p>Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.</p><br>
<p></p>
<p><b>Application Procedure</b></p>
<p>To apply, visit Metro's website at www.metro.net and complete an online Employment Application.<br>
Computers are available to complete online Employment Applications at the following Metro locations:<br>
<br>
<b>METRO Headquarters, Employment Office</b><br>
<b>One Gateway Plaza</b><br>
<b>Los Angeles, CA 90012</b><br>
<b>Open: Monday through Friday, 8am-4pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p><br>
<b>Metro Talent Hub</b><br>
<b>8501 S. Evermont Place</b><br>
<b>Los Angeles, CA 90044</b><br>
<b>Open: Monday through Friday, 9am-5pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>East Los Angeles Customer Center</b><br>
<b>4501 B Whittier Blvd</b><br>
<b>Los Angeles, CA 90022</b><br>
<b>Open: Tuesday through Saturday, 10am to 6pm</b><br>
<b>(Closed Sun &amp; Mon)</b></p><br>
<p></p>
<p><b>Wilshire/Vermont Customer Center</b><br>
<b>3183 Wilshire Blvd, Ste 174</b><br>
<b>Los Angeles, CA 90010</b><br>
<b>Open: Monday through Friday, 10am-6pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>Rosa Parks Customer Center</b><br>
<b>Willowbrook/Rosa Parks Station</b><br>
<b>11720 Wilmington Ave</b><br>
<b>Los Angeles, CA 90059</b><br>
<b>Open: Monday through Friday, 6am to 6:30pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><p><br>
<br>
<b>Telephone: </b>(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.<br>
<br>
<b>All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.</b></p>
<ul><li>Open to the public and all Metro employees</li></ul>
<p>This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.</p></div></div></div>
<br><div></div><div><div><div><p><b><i>*Please refer to the applicable benefit type (Regular or Temporary)*</i></b><br>
 </p><div><b>BENEFITS FOR REGULAR EMPLOYEES</b><br>
 </div>Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro. <br>
<br>
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.<br>
<br>
<b>Medical/Dental/Vision Plan</b> - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.<br>
<br>
<b>Group Life Insurance</b> - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.<br>
<br>
<b>Accidental Death &amp; Dismemberment Insurance</b> - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.<br>
<br>
<b>Long-Term Disability Insurance</b> - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.<br>
<br>
<b>Holidays</b> - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.<br>
<br>
<b>Time off with Pay (TOWP)</b> - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.<br>
Years of Service Annual Accrual<br>
Hire date - 5 years 20 days<br>
Beginning of 6th - 10th year 25 days<br>
Beginning of 11th - 15th year 30 days<br>
Beginning of 16th + years 35 days<br>
<br>
<b>Pension Plan</b> - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.<br>
<br>
<b>Other Benefits</b>: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.<br>
 <div><b>BENEFITS FOR TEMPORARY EMPLOYEES</b><br>
 </div><b>Temporary (Contingent) employees are eligible for the following benefits only:</b><ul> <li>Kaiser medical insurance </li><li>Public Pension Plan </li><li>457/401K Plan </li><li>Flex Spending </li><li>Paid Sick Time </li><li>Fare Media </li><li>Rideshare Subsidies </li><li>Metro One Fitness membership</li></ul>For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro&rsquo;s Pension &amp; Benefits website at www.benefits.metro.net.</div></div></div><p></p>

PRINCIPAL EMPLOYEE AND LABOR RELATIONS REPRESENTATIVE

<div><div><div><div><div><b>Salary</b><div>
</div></div></div><div><div>$68,744.00 - $103,084.80 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Los Angeles, CA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Regular Employee</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2400881</div>
</div></div></div><div><div><div><div><b>Cabinet</b></div>
</div><div><div>CHIEF PEOPLE OFFICE</div>
</div></div><div><div><div><b>Cost Center</b></div>
</div><div><div>2311 - HEAR OFFICE &amp; WELL-BEING SERVICES</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>08/26/2025</div>
</div></div><div><div><div><b>Closing Date</b></div>
</div><div><div>9/10/2025 5:00 PM Pacific</div>
</div></div></div><div><div><div><div><b>FLSA</b></div>
</div><div><div>Exempt</div>
</div></div><div><div><div><b>Bargaining Unit
</b></div></div><div><div>Non-Contract</div></div></div></div></div>
<br><div></div><div><div><div><p><b><i>Metro&rsquo;s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.</i></b></p>
</div>
</div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><p>Performs journey-level analytical work in a human resources function, which may include recruiting and selection, hiring, compensation, training, benefits, leave management, and/or disability compliance in accordance with federal and state laws and guidelines, to meet the agency's needs; may be responsible for coordinating and maintaining programs in assigned area.</p><b>
Recruitment Timelines: </b>Interviews are projected to be scheduled for week of September 22, 2025. This date is subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><p>Under moderate supervision, performs a combination of the following job duties depending on area of assignment</p><ul>
<li>Performs journey-level analytical work related to one or more areas within Human Resources, including classification/compensation, recruitment/selection, or leave programs</li></ul><ul>
<li>Analyzes, interprets, and remains up to date on applicable federal, state, and local regulations, policies, and procedures</li></ul><ul>
<li>Conducts research, formulates recommendations, and prepares reports on various human resources subjects and studies</li></ul><ul>
<li>Represents department on internal committees and/or task forces</li></ul><ul>
<li>Gathers data for and prepares management for meetings</li></ul><ul>
<li>Presents information during meetings</li></ul><ul>
<li>Works with internal and external partners to determine needs and develops strategies to streamline processes</li></ul><ul>
<li>Responds to human resources inquiries from employees and public</li></ul><ul>
<li>Conducts recruitment and selection processes for non-union and union-represented jobs, works with hiring department representatives to develop selection criteria and materials, creates recruitment and selection plan, and reviews and evaluates applications, resumes, and other application materials</li></ul><ul>
<li>Responds to departments on classification and compensation requests and issues, recommends compensation adjustments, makes recommendations for allocation or reallocation of positions, and develops and updates job descriptions</li></ul><ul>
<li>Performs functions specific to the administration of Metro's Medical Leave, Family Medical Leave, Pregnancy Disability Leave, Reasonable Accommodation, Fitness-for-Duty, and Employee Assistance Program policies; assists with the management of non-occupational medical leave of absence cases that are over 30 days old and facilitates employees' return to work</li></ul><ul>
<li>Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out</li></ul><p>
May be required to perform other related job duties</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<p></p><div><p>A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:<br>
<br>
<b>Education</b></p><ul><li>
Bachelor's Degree in Business Administration, Public Administration, or a related field</li></ul><p><b><br>
Experience</b></p><ul><li>
One year of relevant experience in Human Resources; some positions in this class may require specialized experience in area of assignment</li></ul><p><b><br>
Certifications/Licenses</b><b>/Special Requirements</b></p><ul><li>
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions</li></ul><p></p><p><b><br>
Preferred Qualifications</b></p><p>
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.</p>
The following are the preferred qualifications:<br>
<ul><li>
Experience administering leave of absence compliance related requirements and documentations</li><li>
Experience reviewing Family and Medical Leave Act and California Family Rights Act</li><li>
Experience tracking leave dates and maintaining a leave management database</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Essential Knowledge</b></h2></div>
<p></p><div><p><b>Knowledge of</b> (defined as a learned body of information that is required for and applied in the performance of job tasks)</p><ul><li>
Theories, principles, and practices of human resources management as they relate to the assigned unit, e.g., recruitment, selection, compensation, workforce well-being, disability compliance, etc.</li><li>
Applicable local, state, and federal laws, rules, and regulations governing human resources management for a public agency</li><li>
EEO and Affirmative Action rules and regulations</li><li>
Collective bargaining agreements</li><li>
Research and report preparation methods</li></ul><p><b><br>
Skill in</b> (defined as the proficient manual, verbal, or mental utilization of data, people, or things)</p><ul><li>
Analyzing situations, identifying problems, and recommending solutions</li><li>
Exercising sound judgment and creativity in making conclusions and recommendations</li><li>
Researching, analyzing, interpreting, and presenting data</li><li>
Communicating effectively orally and in writing</li><li>
Various forms of communication, including non-verbal, formal, informal, face-to-face, internet, etc.</li><li>
Interacting professionally with various levels of Metro employees and outside representatives</li><li>
Preparing comprehensive reports and correspondence</li></ul><p><b><br>
Ability to</b> (defined as a present competence to perform an observable behavior or produce an observable result)</p><ul><li>
Understand, interpret, and apply laws, rules, regulations, policies, procedures, and labor/management agreements</li><li>
Meet tight time constraints and deadlines</li><li>
Handle highly confidential information</li><li>
Utilize applicable business software applications</li><li>
Compile, analyze, and manage data</li><li>
Apply mathematical computations and formulas</li><li>
Read, write, speak, and understand English</li></ul><p><b>
Special Conditions</b></p><p>
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.<br>
<br>
<b>Working Conditions</b></p><ul><li>
Typical office situation</li><li>
Close exposure to computer monitors and video screen</li></ul><p><b><br>
Physical Effort Required</b></p><ul><li>
Sitting at a desk or table</li><li>
Operate a telephone or other telecommunications device and communicate through the medium</li><li>
Type and use a keyboard and mouse to perform necessary computer-based functions</li><li>
Communicating through speech in the English language required</li></ul>
(HT)</div><p></p>
</div><div></div><div><div><p>Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro&rsquo;s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.</p><br>
<p></p>
<p><b>Selection Procedure</b></p>
<p>Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.</p><br>
<p></p>
<p><b>Application Procedure</b></p>
<p>To apply, visit Metro's website at www.metro.net and complete an online Employment Application.<br>
Computers are available to complete online Employment Applications at the following Metro locations:<br>
<br>
<b>METRO Headquarters, Employment Office</b><br>
<b>One Gateway Plaza</b><br>
<b>Los Angeles, CA 90012</b><br>
<b>Open: Monday through Friday, 8am-4pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p><br>
<b>Metro Talent Hub</b><br>
<b>8501 S. Evermont Place</b><br>
<b>Los Angeles, CA 90044</b><br>
<b>Open: Monday through Friday, 9am-5pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>East Los Angeles Customer Center</b><br>
<b>4501 B Whittier Blvd</b><br>
<b>Los Angeles, CA 90022</b><br>
<b>Open: Tuesday through Saturday, 10am to 6pm</b><br>
<b>(Closed Sun &amp; Mon)</b></p><br>
<p></p>
<p><b>Wilshire/Vermont Customer Center</b><br>
<b>3183 Wilshire Blvd, Ste 174</b><br>
<b>Los Angeles, CA 90010</b><br>
<b>Open: Monday through Friday, 10am-6pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>Rosa Parks Customer Center</b><br>
<b>Willowbrook/Rosa Parks Station</b><br>
<b>11720 Wilmington Ave</b><br>
<b>Los Angeles, CA 90059</b><br>
<b>Open: Monday through Friday, 6am to 6:30pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><p><br>
<br>
<b>Telephone: </b>(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.<br>
<br>
<b>All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.</b></p>
<ul><li>Open to the public and all Metro employees</li></ul>
<p>This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.</p></div></div></div>
<br><div></div><div><div><div><p><b><i>*Please refer to the applicable benefit type (Regular or Temporary)*</i></b><br>
 </p><div><b>BENEFITS FOR REGULAR EMPLOYEES</b><br>
 </div>Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro. <br>
<br>
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.<br>
<br>
<b>Medical/Dental/Vision Plan</b> - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.<br>
<br>
<b>Group Life Insurance</b> - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.<br>
<br>
<b>Accidental Death &amp; Dismemberment Insurance</b> - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.<br>
<br>
<b>Long-Term Disability Insurance</b> - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.<br>
<br>
<b>Holidays</b> - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.<br>
<br>
<b>Time off with Pay (TOWP)</b> - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.<br>
Years of Service Annual Accrual<br>
Hire date - 5 years 20 days<br>
Beginning of 6th - 10th year 25 days<br>
Beginning of 11th - 15th year 30 days<br>
Beginning of 16th + years 35 days<br>
<br>
<b>Pension Plan</b> - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.<br>
<br>
<b>Other Benefits</b>: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.<br>
 <div><b>BENEFITS FOR TEMPORARY EMPLOYEES</b><br>
 </div><b>Temporary (Contingent) employees are eligible for the following benefits only:</b><ul> <li>Kaiser medical insurance </li><li>Public Pension Plan </li><li>457/401K Plan </li><li>Flex Spending </li><li>Paid Sick Time </li><li>Fare Media </li><li>Rideshare Subsidies </li><li>Metro One Fitness membership</li></ul>For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro&rsquo;s Pension &amp; Benefits website at www.benefits.metro.net.</div></div></div><p></p>

HUMAN RESOURCES ANALYST (WELL BEING SERVICES)

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$127,046.40 - $190,528.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Los Angeles, CA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Regular Employee</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2400877</div>
</div></div></div><div><div><div><div><b>Cabinet</b></div>
</div><div><div>CHIEF PEOPLE OFFICE</div>
</div></div><div><div><div><b>Cost Center</b></div>
</div><div><div>2420 - EMPLOYEE &amp; LABOR RELATIONS</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>08/26/2025</div>
</div></div><div><div><div><b>Closing Date</b></div>
</div><div><div>9/9/2025 5:00 PM Pacific</div>
</div></div></div><div><div><div><div><b>FLSA</b></div>
</div><div><div>Exempt</div>
</div></div><div><div><div><b>Bargaining Unit
</b></div></div><div><div>Non-Contract</div></div></div></div></div>
<br><div></div><div><div><div><p><b><i>Metro&rsquo;s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.</i></b></p>
</div>
</div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><p>Plans, directs, and manages a major Employee and Labor Relations Department responsible for facilitating effective relationships with and between critical stakeholders to ensure their interests are met in a manner which supports safe and reliable transportation throughout Los Angeles County and the surrounding region.</p>
This position directs a team that provides strategic guidance on labor issues, interprets and applies collective bargaining agreements, manages complex grievance processes, and supports contract negotiations. This position also serves as a key liaison with union representatives, develops labor policies and strategies, ensures compliance with labor laws and Metro standards, and oversees departmental performance, staffing, and budget.<br>
<br>
<b>Recruitment Timelines:</b> Interviews are projected to be scheduled for the week of September 22, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><ul><li>Directs the activities of an Employee and Labor Relations team responsible for facilitating respectful relationships that move Metro's agenda forward</li></ul><ul>
<li>Interprets and applies collective bargaining agreements</li></ul><ul>
<li>Assists both the chief and co-chief negotiator during contract negotiations</li></ul><ul>
<li>Prepares and presents written and oral reports to management, the Board of Directors, and outside agencies</li></ul><ul>
<li>Develops strategies and goals for an Employee and Labor Relations team</li></ul><ul>
<li>Acts as a management representative in meet and confer meetings with the unions over matters effecting wages, hours, and working conditions</li></ul><ul>
<li>Responsible for the performance of an Employee and Labor Relations team providing first-level advice and training to management</li></ul><ul>
<li>Responsible for the performance of an Employee and Labor Relations team handling union grievances at the second and third level of the grievance process</li></ul><ul>
<li>Serves as a point of contact for union officials in the absence of the Deputy Executive Officer, Employee and Labor Relations</li></ul><ul>
<li>Resolves employee and/or union grievances at the lowest level</li></ul><ul>
<li>Negotiates sound and innovative solutions to agency problems</li></ul><ul>
<li>Develops policies, practices, and systems to assist in the proper administration of the collective bargaining agreements and grievance avoidance</li></ul><ul>
<li>Develops and recommends changes to the labor contracts, procedures, and practices</li></ul><ul>
<li>Establishes and implements department goals and objectives</li></ul><ul>
<li>Complies with Metro's efficient and effective bill paying standard to ensure project and cost center invoices are paid in a timely manner</li></ul><ul>
<li>Oversees, monitors, and adheres to department/unit budget, goals, and schedules which comply with agency-wide fiscal responsibility; manages agency resources to meet business goals</li></ul><ul>
<li>Develops and delivers quality projects from inception to close-out on time and within scope and budget</li></ul><ul>
<li>Supervises, trains, mentors, and motivates assigned staff</li></ul><ul>
<li>Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees</li></ul><ul>
<li>Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out</li></ul><p>
May be required to perform other related job duties</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<p></p><div><p>A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:<br>
<br>
<b>Education</b></p><ul><li>
Bachelor's Degree in Public or Business Administration, Law, or a related field; Master's or Law degree in a related field preferred</li></ul><p><b><br>
Experience</b></p><ul><li>
Five years of relevant management-level experience in employee and labor relations, including experience supporting a Chief Negotiator in contract negotiations; some positions in this class may require specialized experience in area of assignment</li></ul><p><b><br>
Certifications/Licenses</b><b>/Special Requirements</b></p><ul><li>
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions</li></ul><p></p><div><div><b><br>
Preferred Qualifications</b></div></div><div><div><br>
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.</div></div><div><div><br>
The following are the preferred qualifications:</div><ul><li><div><br>
Experience working with labor unions and collective bargaining including union contract negotiations, interpreting and applying complex labor agreements, and resolving high-level grievances with multiple unions in a large, unionized public sector or private environment</div></li><li><div>
Experience leading employee and labor relations teams including managing and mentoring staff and ensuring consistent, fair, and impartial grievance administration across multiple bargaining units</div></li><li><div>
Experience working with stakeholders including strategic problem solving, ability to build and maintain respectful, collaborative relationships with union representatives, executive leadership, and operational managers</div></li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Knowledge</b></h2></div>
<p></p><div><p><b>Knowledge of</b> (defined as a learned body of information that is required for and applied in the performance of job tasks)</p><ul><li>
Theories, principles, and practices of employee and labor relations management</li><li>
Applicable local, state, and federal laws, rules, and regulations governing public sector labor/employee relations</li><li>
Federal, state, and local public transit regulations</li><li>
Current theories, principles, and practices of human resources management</li><li>
Financing and budget principles</li><li>
Public sector fiduciary and reporting standards/mandates</li><li>
EEO and affirmative action principles and goals</li><li>
Current and effective management theory and strategies</li></ul><p><b><br>
Skill in</b> (defined as the proficient manual, verbal, or mental utilization of data, people, or things)</p><ul><li>
Planning, organizing, and directing the work of a labor and employee relations department</li><li>
Maintaining effective and cooperative relationships with and between management and unions</li><li>
Determining strategies to achieve goals</li><li>
Establishing and implementing policies and procedures</li><li>
Conducting complex research and analysis</li><li>
Critical thinking</li><li>
Identifying and analyzing problems, recommending solutions, and evaluating outcomes</li><li>
Exercising sound judgment and creativity in making decisions</li><li>
Communicating effectively orally and in writing</li><li>
Interacting professionally and working effectively with various levels of Metro employees and outside representatives</li><li>
Preparing comprehensive reports and correspondence</li><li>
Mediating and negotiating</li><li>
Exercising self-awareness</li><li>
Supervising, training, mentoring, and motivating assigned staff</li></ul><p><b><br>
Ability to</b> (defined as a present competence to perform an observable behavior or produce an observable result)</p><ul><li>
Compile, analyze, and interpret complex data</li><li>
Accept and promote diversity of thought and approach</li><li>
Persuade and build a consensus</li><li>
Innovate and negotiate effectively</li><li>
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements</li><li>
Make financial decisions within a budget and plan financial and staffing needs</li><li>
Represent Metro before the public</li><li>
Develop talent</li><li>
Read, write, speak, and understand English</li></ul><p><b>
Special Conditions</b></p><p>
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.<br>
<br>
<b>Working Conditions</b></p><ul><li>
Typical office situation</li><li>
Close exposure to computer monitors and video screen</li></ul><p><b><br>
Physical Effort Required</b></p><ul><li>
Sitting at a desk or table</li><li>
Operate a telephone or other telecommunications device and communicate through the medium</li><li>
Type and use a keyboard and mouse to perform necessary computer-based functions</li><li>
Communicating through speech in the English language required</li></ul>
(EC)</div><p></p>
</div><div></div><div><div><p>Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro&rsquo;s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.</p><br>
<p></p>
<p><b>Selection Procedure</b></p>
<p>Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.</p><br>
<p></p>
<p><b>Application Procedure</b></p>
<p>To apply, visit Metro's website at www.metro.net and complete an online Employment Application.<br>
Computers are available to complete online Employment Applications at the following Metro locations:<br>
<br>
<b>METRO Headquarters, Employment Office</b><br>
<b>One Gateway Plaza</b><br>
<b>Los Angeles, CA 90012</b><br>
<b>Open: Monday through Friday, 8am-4pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p><br>
<b>Metro Talent Hub</b><br>
<b>8501 S. Evermont Place</b><br>
<b>Los Angeles, CA 90044</b><br>
<b>Open: Monday through Friday, 9am-5pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>East Los Angeles Customer Center</b><br>
<b>4501 B Whittier Blvd</b><br>
<b>Los Angeles, CA 90022</b><br>
<b>Open: Tuesday through Saturday, 10am to 6pm</b><br>
<b>(Closed Sun &amp; Mon)</b></p><br>
<p></p>
<p><b>Wilshire/Vermont Customer Center</b><br>
<b>3183 Wilshire Blvd, Ste 174</b><br>
<b>Los Angeles, CA 90010</b><br>
<b>Open: Monday through Friday, 10am-6pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>Rosa Parks Customer Center</b><br>
<b>Willowbrook/Rosa Parks Station</b><br>
<b>11720 Wilmington Ave</b><br>
<b>Los Angeles, CA 90059</b><br>
<b>Open: Monday through Friday, 6am to 6:30pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><p><br>
<br>
<b>Telephone: </b>(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.<br>
<br>
<b>All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.</b></p>
<ul><li>Open to the public and all Metro employees</li></ul>
<p>This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.</p></div></div></div>
<br><div></div><div><div><div><p><b><i>*Please refer to the applicable benefit type (Regular or Temporary)*</i></b><br>
 </p><div><b>BENEFITS FOR REGULAR EMPLOYEES</b><br>
 </div>Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro. <br>
<br>
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.<br>
<br>
<b>Medical/Dental/Vision Plan</b> - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.<br>
<br>
<b>Group Life Insurance</b> - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.<br>
<br>
<b>Accidental Death &amp; Dismemberment Insurance</b> - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.<br>
<br>
<b>Long-Term Disability Insurance</b> - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.<br>
<br>
<b>Holidays</b> - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.<br>
<br>
<b>Time off with Pay (TOWP)</b> - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.<br>
Years of Service Annual Accrual<br>
Hire date - 5 years 20 days<br>
Beginning of 6th - 10th year 25 days<br>
Beginning of 11th - 15th year 30 days<br>
Beginning of 16th + years 35 days<br>
<br>
<b>Pension Plan</b> - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.<br>
<br>
<b>Other Benefits</b>: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.<br>
 <div><b>BENEFITS FOR TEMPORARY EMPLOYEES</b><br>
 </div><b>Temporary (Contingent) employees are eligible for the following benefits only:</b><ul> <li>Kaiser medical insurance </li><li>Public Pension Plan </li><li>457/401K Plan </li><li>Flex Spending </li><li>Paid Sick Time </li><li>Fare Media </li><li>Rideshare Subsidies </li><li>Metro One Fitness membership</li></ul>For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro&rsquo;s Pension &amp; Benefits website at www.benefits.metro.net.</div></div></div><p></p>

DIRECTOR, EMPLOYEE AND LABOR RELATIONS

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Los Angeles County Metropolitan Transportation Authority

ABOUT_COMPANY

PRINCIPAL EMPLOYEE AND LABOR RELATIONS REPRESENTATIVE

HUMAN RESOURCES ANALYST (WELL BEING SERVICES)

DIRECTOR, EMPLOYEE AND LABOR RELATIONS