Urwah Admin

LSEG (London Stock Exchange Group)

<div><div>Exec &amp; Onsite IT Support team is responsible for multiple aspects of technology support and maintenance.</div><div></div><div>
The role is focused on providing a day-to-day white glove service and technical support for senior Executives and their administrative assistants within the London Stock Exchange Group. Responsibilities will comprise of both BAU &amp; Project work.</div><div></div><div>
Key Responsibilities.</div><ul><li>
Resolving moderate to complex problems immediately; if needed, more complex IT issues will be coordinated with higher level support staff with the team member owning and tracking the issues through to resolution.</li><li>
Interaction with the Local Desktop Support and AV support to ensure that Corporate Support Services are delivered.</li><li>
Ensuring all tickets are updated to the correct standard and that the customer&rsquo;s expectations have been set accordingly</li><li>
Hardware &amp; Software support</li><li>
Service driven, customer focused, enjoys resolving problems and user interaction</li><li>
Monitor report and recommend improvements in the overall VIP support service</li><li>
Define, maintain and monitor compliance to security and software policies for the business.</li></ul><div></div><div>
Proud to share LSEG in the India is Great Place to Work certified (Jun &rsquo;25 &ndash; Jun &rsquo;26).</div><div>
Learn more about life and purpose of our company directly from India colleagues&rsquo; video: <div>Bengaluru, India | Where We Work | LSEG</div></div><div></div><div>
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.</div><div></div><div>
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</div><div></div><div>
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</div><div></div><div>
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.</div><div></div><div>
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</div><div></div><div>
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.</div><div></div><div>
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</div><div></div><div>
Please take a moment to read this <div>privacy notice</div> carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, <div>your rights and how to contact us as a data subject</div>.</div><div></div><div>
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</div></div>

Sr Executive Support Analyst

<div><div>Job Responsibilities</div><ul><li>
Knowledgeable with Procure to Pay process and work across all levels of AP Process.</li><li>
Responsible for the processing of invoices for all entities globally.</li><li>
Knowledge to review and approval of expense reports in accordance with company policy.</li><li>
Processing of payments to vendors, by transmitting payment files to our external banks (domestic and international).</li><li>
Bringing together all relevant documentation and performing all vital due diligence to build and update supplier information in ERP (Oracle/SAP).</li><li>
Work with business owners to acquire required approvals and to gain a better understanding of expenses.</li><li>
Work with vendors to resolve past due and remittance issues.</li><li>
Assist the Accounting team at month-end with the accrual process and other month-end close activities.</li><li>
Assist in the Year End US 1099 Reporting.</li><li>
Be able to operate in a fast-paced environment.</li><li>
Participate in process improvement projects including implementation of enhancements to ERP systems and processes.</li><li>
Collaborate with broader finance operations team as well as tech resources to translate manual processes into detailed workflows as part of organization automation initiatives.</li></ul><div>
Expectation</div><div>
The ideal candidate should possess the following:</div><ul><li>
Finance or equivalent degree in Finance, Accounting, IT or related field.</li><li>
3+ years working within an Accounts Payable team, with a proven track record in Accounts payable and accounts receivable teams in a large organisation.</li><li>
Experience with AP functionality of ERP systems; SAP &amp; Oracle Cloud Fusion knowledge is encouraged.</li><li>
Experience in working on processing expense reports, preferred.</li><li>
Understanding of accounting concepts and principles and reporting to tight deadlines.</li><li>
Sophisticated Excel skills with the ability to manipulate and present financial information clearly and concisely.</li><li>
Working understanding on automations that helps to develop the operational hindrances to improve the process.</li><li>
Knowledge of Microsoft Office Packages. Specially in Excel.</li><li>
Excellent interpersonal skills in oral &amp; written English, ability to articulate and develop ideas to respond clearly and concisely to various audiences who are internal and external.</li><li>
Strong project management skills with proven track record to meet targets, deliver results and balance multiple tasks without compromising on quality.</li><li>
Strive to continuously improve, build and re-engineer processes.</li><li>
Excellent attention to detail with a sense of ownership.</li></ul><div></div><div>
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.</div><div></div><div>
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</div><div></div><div>
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</div><div></div><div>
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.</div><div></div><div>
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</div><div></div><div>
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.</div><div></div><div>
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</div><div></div><div>
Please take a moment to read this <div>privacy notice</div> carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, <div>your rights and how to contact us as a data subject</div>.</div><div></div><div>
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</div></div>

Specialist-Accounts Payable

<div><div>LSEG is undertaking an ambitious programme to digitise our enterprise Global Business Services on the ServiceNow platform. We are transforming our existing ServiceNow product families (ITSM, HRSD, ITBM) and internally developed platform applications, and digitising other enterprise workflows onto the Enterprise Service Management Platform (ServiceNow).</div><div></div><div>
Reporting to the Senior Manager, Enterprise Service Management (ESM) Platform (ServiceNow), the Senior ServiceNow Developer plays a critical role in designing and delivering technical solutions that meet the needs of our customers.</div><div>
The role is responsible for delivering outstanding value and experiences to our colleagues and customers through excellence in ServiceNow software development and is pivotal in supporting our vision for a fully digitised London Stock Exchange Group.</div><div>
The role has three primary scopes of responsibility:</div><div>
To provide technical guidance to the development team and collaborate with architects, business analysts, and testing team members, to ensure the successful delivery of techincal outcomes.</div><div>
To digitise the platform by developing and implementing customisations, enhancements, and integrations in accordance with the best practices of ServiceNow.</div><div>
To ensure that the ESM Platform (ServiceNow) is always secure, stable, and performant, and that the support services for the platform are provided to the highest levels of performance.</div><div>
This role serves as a vital link between Design, Development, Testing, and Release processes within the development cycle in the ESM platform. The role works closely with the Demand and Agile Managers to ensure that customer outcomes are delivered on-time and to expected quality standards. This role is responsible for the implementation, administration, development, and support of ServiceNow and all associated interfaces in the ESM platform.</div><div>
The role ensures that the quality of software design and development on the ESM Platform are in line with best practices and of the highest standards, and that we continually apply creative and innovative solutions to meet our customers&rsquo; needs.</div><div>
The role provides a compelling opportunity to join a growing team in a dynamic, global technology company. The successful candidate will have the opportunity in the future to progress into more senior roles within the team and company.</div><div></div><div>
Tech Profile/Essential Skills</div><div>
5+ years&rsquo; experience as a ServiceNow Developer.</div><div>
Have demonstrable experience of working on at least three separate, ServiceNow product implementations in global organisations.</div><div>
2+ years&rsquo; experience working within an Agile Delivery environment.</div><div>
Have demonstrable, hands-on experience of the design, development, and implementation of ServiceNow products and solutions.</div><div>
Have demonstratable experience in technical concepts of ServiceNow (workflow design, APIs, Web Services, integrations.</div><div>
Proven scripting skills in Javascript, Angular/Angular etc.</div><div>
Proven, hands-on experience of designing, configuring, and developing product automations and integrations.</div><div>
Demonstrable experience of design and development of scoped applications of varying complexity.</div><div>
Demonstrable experience in managing platform support services to achieve SLAs.</div><div>
Experience in configuring and using ServiceNow&rsquo;s Performance &amp; Analytics module.</div><div>
Experience with web technologies &amp; web services including: jQuery, REST, SOAP, JSON or XML.</div><div>
Experience in ServiceNow platform deployments and upgrades!</div><div>
Possess excellent written and verbal communication skills in English.</div><div>
Have the adaptability to work under changing work scenarios and a pro-active approach to dealing with challenges.</div><div>
Have the ability and confidence to positively challenge the customer requirements to seek better solutions and outcomes.</div><div>
Have the ability to prioritise their workload and that of their teams, and the ability to meet deadlines under pressure.</div><div>
Have the ability to promptly identify and escalate issues which may affect the scope, quality, or timeliness of objectives.</div><div>
Possesses a pro-active, customer-focused approach, and have a passion for the continuous pursuit excellence.</div><div>
Have a solid focus on delivery quality and a high attention to detail.</div><div>
Have proven experience working in a global organisation.</div><div>
Proactively develop and maintain ServiceNow product knowledge and/or certifications.</div><div></div><div>
Preferred Skills and Experience</div><div>
Have experience working with ServiceNow professional services or consulting partners (strongly desired).</div><div>
Have experience in ServiceNow Discovery and CMDB.</div><div>
Prior experience working in an enterprise IT Service Management environment.</div><div>
Have proven Digital Transformation experience within global, enterprise organisations.</div><div>
Hold a qualification of an ITIL Foundation Certificate!</div><div></div><div>
Education and Professional Skills</div><div>
Have additional ServiceNow certifications.</div><div>
Are a certified ServiceNow System Administrator.</div><div>
Are a certified ServiceNow Application Developer.</div><div>
Are a certified ServiceNow Implementation Specialist in at least two ServiceNow products.</div><div></div><div>
Key Relationships</div><ul><li>
ESM Platform Development Lead</li><li>
ServiceNow Developers</li><li>
Agile Delivery Managers / Scrum Masters</li><li>
Product Owners</li><li>
Business Analysts</li></ul><div></div><div>
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.</div><div></div><div>
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</div><div></div><div>
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</div><div></div><div>
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.</div><div></div><div>
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</div><div></div><div>
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.</div><div></div><div>
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</div><div></div><div>
Please take a moment to read this <div>privacy notice</div> carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, <div>your rights and how to contact us as a data subject</div>.</div><div></div><div>
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</div></div>

Senior ServiceNow Developer

<div><div>ABOUT US:</div><div>
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It&rsquo;s how we&rsquo;ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services &ndash; and our open-access model &ndash; we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.</div><div></div><div>
LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.</div><div></div><div>
OUR PEOPLE:</div><div>
People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.</div><div></div><div>
We know that real personal growth cannot be achieved by simply climbing a career ladder &ndash; which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning over 60 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.</div><div></div><div>
ROLE PROFILE:</div><div>
We are seeking a Senior People Data Scientist to join the People Data &amp; Insights team at LSEG. This strategic role will lead the design, development, and delivery of advanced analytics solutions that drive data-informed decision-making across the People function. You will partner with senior stakeholders across the business to shape and execute advanced analytics, forwarding thinking Organisational Research supporting business outcomes, and applying cutting-edge methodologies to solve complex workforce challenges. This role requires deep expertise in statistical modelling, machine learning, research methods, I/O psychology, data engineering, and business storytelling.</div><div></div><div>
As a senior member of the People Data &amp; Insights team at LSEG, you will be instrumental in delivering high-impact insights that inform people strategy and measure progress against key outcomes. You will lead initiatives that contribute to organisational growth, operational efficiency, and financial performance through robust data governance, predictive analytics, and strategic reporting.</div><div></div><div>
ABOUT THE TEAM:</div><div>
You&rsquo;ll be part of the People Data &amp; Insights team &ndash; a strategic, globally connected function that delivers personalised, data-driven insights to inform people strategy, enhance workforce capabilities, and support business performance. We combine people research, analytics, and technology to enable decision-making at scale, with a growing focus on AI-enabled solutions.</div><div>
Our work spans cloud-based master data for real-time analytics, scalable dashboards embedded in the flow of work, listening at scale to understand colleague sentiment, and advanced analytics that guide programme and workforce decisions &ndash; all underpinned by a strong commitment to ethics, privacy, and responsible AI. As part of a global team, you&rsquo;ll gain exposure to business leaders, international collaboration, and continuous learning opportunities.</div><div></div><div>
WHAT YOU'LL BE DOING:</div><ul><li><div>
Translate People related strategic queries into analytical questions and design solutions that can help address those business-critical questions.</div></li><li><div>
Design and implement advanced statistical models and machine learning algorithms to uncover trends, predict outcomes, and optimise workforce decisions.</div></li><li><div>
Deliver compelling data visualisations and narratives that influence senior leadership and drive action.</div></li><li><div>
Collaborate cross-functionally with People Function, Finance, Engineering, and business units to align analytics initiatives with organisational priorities.</div></li><li><div>
Ensure data integrity and governance across all analytics outputs, proactively identifying and resolving data quality issues.</div></li><li><div>
Develop and maintain scalable pipelines using Python, R, SQL and cloud based tools (e.g. Azure, Snowflake etc)</div></li><li><div>
Stay current with latest research and analytical methods, models and packages and experiment with their use in solution implementation.</div></li><li><div>
Collaborate with other data scientists and AI colleagues across LSEG to bring best practices into the People Function.</div></li><li><div>
Mentor junior analysts and contribute to the team&rsquo;s methodological rigour and innovation.</div></li><li><div>
Champion the use of analytics across People Function, building capability and fostering a data-driven culture.</div></li></ul><div></div><div>
WHAT YOU'LL BRING:</div><ul><li><div>
Proven experience in a senior analytics or data science role, ideally within HR.</div></li><li><div>
Expertise in data science tools and languages (e.g., Python, R, SQL, Alteryx).</div></li><li><div>
Strong proficiency in data visualisation platforms (e.g., Power BI) and storytelling for executive audiences.</div></li><li><div>
Advanced statistical and machine learning techniques (e.g., regression, clustering, classification, time series forecasting, supervised and unsupervised learning).</div></li><li><div>
Hands-on experience with Natural Language Processing (NLP) techniques and tools, such as text classification, sentiment analysis, topic modelling, or named entity recognition, particularly applied to employee feedback, surveys, or HR documents.</div></li><li><div>
Experience with cloud-based data environments and modern data architecture (e.g., Azure, AWS, Snowflake).</div></li><li><div>
Strong stakeholder management and communication skills, with the ability to influence and advise senior leaders.</div></li><li><div>
Demonstrated ability to lead projects and mentor junior team members.</div></li><li><div>
Agile approach with the ability to adapt to changing priorities and deliver at pace.</div></li><li><div>
Deep domain knowledge in HR analytics, including recruitment, workforce planning, talent development, and employee experience.</div></li><li><div>
Cultural awareness and sensitivity, with a commitment to inclusive analytics practices.</div></li></ul><div></div><div>
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.</div><div></div><div>
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</div><div></div><div>
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</div><div></div><div>
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.</div><div></div><div>
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</div><div></div><div>
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.</div><div></div><div>
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</div><div></div><div>
Please take a moment to read this <div>privacy notice</div> carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, <div>your rights and how to contact us as a data subject</div>.</div><div></div><div>
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</div></div>

Senior People Data Scientist

<div><div><i>One of the world&rsquo;s leading providers of financial information</i><i> and trading platforms </i><i>&ndash; delivering high-value data, analytics, indices, market surveillance, and solutions to manage risk, workflow and data.</i></div><div><i>
Through products and services including Workspace, Yield Book, StarMine, Lipper and DataScope, we deliver over 200 billion data updates every day. The quality and integrity of our data give customers the confidence they need to make critical decisions, while our ESG database, covering over 10,000 companies, supports the transition to a more sustainable global economy.</i></div><div></div><div>
Role Summary</div><div>
As a Sales Specialist sitting within the Data &amp; Analytics Business, you will be selling our desktop and FX Trading solutions (Workspace) into the trading &amp; banking area (including investment, corporate, regional banks and financial institutions, IDBs, non-financial corporates, traditional asset managers, asset owners, sovereign wealth funds, hedge funds, etc.).</div><div></div><div>
This is a flexible, tailored front-to-back solution that aggregates industry data, delivers proprietary analytics and automates critical trading and banking workflows. It has been built to harness the shifting trends in trading, as firms want to quickly embrace effective AI driven tools and coding into their workflows.</div><div></div><div>
What will you be doing</div><div>
As a subject matter expert, you will be finding new business opportunities to sell our solutions across the CEEMA region (Central and Eastern Europe, Middle East and Africa). You will lead on deal negotiations, and you will collaborate closely with our Account Management team. The role works in close partnership with internal collaborators to proactively drive gross sales, revenue and trading volumes.</div><ul><li><div>
Take opportunities from identification to close, including the management of all contractual, legal, and technical requirements.</div></li><li><div>
Understand the value propositions, competitive landscape, and key selling points of our solutions.</div></li><li><div>
Upbeat and proactive approach towards learning, pipeline generation and sales execution</div></li><li><div>
Demonstrate a mentality which is aligned with Customers' short and long-term strategic aims.</div></li><li><div>
Developing direct high level customer relationships (especially C-level) with decision makers and influencers with Customers and 3rd parties.</div></li><li><div>
Be able to demonstrate the services and position the strengths of our products.</div></li><li><div>
Plan and prioritize sales efforts to ensure that potential future leads are followed up at the appropriate time.</div></li><li><div>
Build and maintain pipeline of recurring opportunities and update information on items within our Sales Force.com tool, keeping orders and forecast current and accurate.</div></li><li><div>
Build an in-depth understanding of the activities, propositions and threats posed by our competitors in this space.</div></li><li><div>
Work closely with the business divisions to provide meaningful customer feedback and engagement opportunities.</div></li><li><div>
Provide regular and structured feedback on all activity and customer issues to Head of Sales</div></li></ul><div></div><div>
Who are we looking for</div><ul><li><div>
Customer Centric Focus - Commercial/Customer Service Experience from within the financial markets</div></li><li><div>
3 to 6 years experience in FX Trading or Sales in a bank or as a sales/relationship manager with a financial technology vendor, with a demonstrable understanding of the sell-side and trends affecting the industry</div></li><li><div>
ACI Dealing Certificate or relevant certifications a major advantage</div></li><li><div>
Fluent in English and French language essential. Fluent in Arabic language, a major plus</div></li><li><div>
Proven track record to identify and develop relevant key customer relationships.</div></li><li><div>
Previous experience dealing with, or selling to banks and financial institutions in CEEMA region, particularly in Africa, a distinct advantage</div></li></ul><div></div><div>
WHY JOIN US?</div><div>
A Diverse and Inclusive Workforce: an ability to work within a global, diverse and inclusive company with 300 years heritage and 25,000 people; We have a variety of Inclusion Networks who are a powerful lever of belonging, Plus an Employee Referral Bonus Scheme<br>
Constant Learning: 90 Day Sales On-Boarding Program, e-learning platform, a range of workshops, Access to real-time economic data<br>
Professional Development: Quarterly Connects to ensure you meet your Goals &amp; Objectives<br>
Focus on Wellbeing ; A hybrid working model, we promote physical health and provide access to Mental Health Support, private medical healthcare, corporate pension plan, Daily &quot;Me Hour&quot;, Annual wellness allowance<br>
Make An Impact: 2 Volunteer Days a Year to Help Make the World a Better Place, Matched Fundraising</div><div></div><div>
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.</div><div></div><div>
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</div><div></div><div>
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</div><div></div><div>
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.</div><div></div><div>
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</div><div></div><div>
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.</div><div></div><div>
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</div><div></div><div>
Please take a moment to read this <div>privacy notice</div> carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, <div>your rights and how to contact us as a data subject</div>.</div><div></div><div>
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</div></div>

Sales Specialist - Trading (French Speaker)

<div><div>About Us:</div><div>
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It&rsquo;s how we&rsquo;ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.</div><div>
Analytics group is part of London Stock Exchange Group&rsquo;s Data &amp; Analytics Technology division Analytics has established a very strong reputation for providing prudent and reliable analytic solutions to financial industries. With a strong presence in the North America financial markets and a rapidly growing in other markets, the group is now looking to increase its market share globally by building new capabilities as Analytics as Service &ndash; A one stop shop solution for all Analytics need through API and Cloud first approach.</div><div>
The Lipper Application Support Team serves support and project roles. Support tasks originate from automated monitoring and user complaint. Project tasks originate from application deployment and service improvement projects. Responsible for Windows and Linux servers, in-house and third-party applications, and the network environment in which they reside. Responsible for the automated monitoring systems of servers and applications. The team is accountable for service continuity.</div><div>
Globally distributed Level 2 support team providing broad on-shift coverage hours, rotates duties for 24/7 on-call support availability and weekend change implementation responsibilities.</div><div>
Required Technical Skills:</div><ul><li>
Windows Server and Linux system administration</li><li>
IP Networking (configuration and fixing): Understanding of firewalls, load balancers, proxy servers, and common network protocols</li><li>
Scripting: Python, PowerShell, bash</li><li>
Storage: Local and NAS, including SMB/CIFS, NFS, and iSCSI</li><li>
Active Directory: Understanding of AD objects, including gMSA</li><li>
Web server administration: IIS, Apache httpd</li><li>
ITIL Framework: Incident, Change, Request, Configuration, and Problem Management</li></ul><div>
Additional Useful Skills:</div><ul><li>
Cloud DevOps on AWS and/or Azure</li><li>
Understanding of market data services and mutual funds</li><li>
Excellent written and verbal communication</li></ul><div>
Typical Tasks:</div><ul><li>
Be able to work in a globally distributed 24/7 L2 support team</li><li>
Handle incidents, changes, requests, SMDB, problems, and other ITIL activities</li><li>
Work with L3 to share recurring issues, root causes, flag risks and difficulties</li><li>
Automate system and application monitoring via scripts within monitoring framework</li><li>
Participate in and lead Technical Recovery Calls</li></ul><div></div><div>
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.</div><div></div><div>
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</div><div></div><div>
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</div><div></div><div>
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.</div><div></div><div>
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</div><div></div><div>
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.</div><div></div><div>
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</div><div></div><div>
Please take a moment to read this <div>privacy notice</div> carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, <div>your rights and how to contact us as a data subject</div>.</div><div></div><div>
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</div></div>

Reliability Engineer

<div><div>Proud to share LSEG in the India is Great Place to Work certified (Jun &rsquo;25 &ndash; Jun &rsquo;26).</div><div>
Learn more about life and purpose of our company directly from India colleagues&rsquo; video: <div>Bengaluru, India | Where We Work | LSEG</div></div><div>
Directs and coordinates Usage Billing, My Account, Billing Desk and Third Party function within Order Management. This role will include handling team leads who in turn manages staff of around 10-15 individuals, providing leadership and expertise to their team, meeting targets for timeliness, driving quality across the process, MTTR, Case Volume Reduction, driving efficiency, meeting service levels, and achieving relevant role-based performance objectives.</div><div></div><div>
KEY RESPONSIBILITIES AND ACCOUNTABILITIES</div><ul><li>
Leads Usage Billing, Billing Desk, My Account Team and Third Party function within Centre of Excellence globally in close partnership with Sales Order Management, Credit Controllers, Billing Execution team, Technology, Frontline helpdesk functions, Workflows and Service Delivery teams</li><li>
Setting annual department goals in alignment with DSO/GSO and progressive targets on quarterly basis to support company goals and supervise them for delivery</li><li>
Works with team leaders, managers and knowledge specialists to ensure that team members have the appropriate training to perform to required work using Skills Matrix and Learning Framework</li><li>
Embed QAS, Write Right within COE and Improvise documents to drive QAS usage and accuracy</li><li>
Support Strategic Programs like CPQ Migration, BON to RTO, Beacon, Billing Accuracy improvements and E-commerce</li><li>
Drive Improvements on Billing &amp; My Account Teams working closely with Workflows and Dev team to live the vision of Self-Service Capabilities and Chat Bot</li><li>
Handles customer queries and critical issues in an effective manner. Intensify all delays and service disruptions to internal groups as appropriate.</li><li>
Leads continuous improvement for improving process, systems and tools including partnering with support functions to remove the obstacles, remove waste and non-value add tasks, eventually to create capacity - Using FMEA, Value Stream, Deep Dives etc.</li><li>
Ensures effective performance / feedback mechanisms are in place to continually supervise and improve performance across the team</li><li>
Leads, Mentors, Coach and partners to effectively resolve outstanding billing issues on a timely basis to avoid lager impacts.</li><li>
Engage top talent within COE into site-wide or order management wide initiatives</li><li>
Uses Risk management processes to mitigate issues to reduce exposure</li><li>
Monitor, track, document and report Risk Events on a regular basis to improve risk awareness and appropriate documentation</li><li>
Experience of interacting at senior levels and ensuring credibility is maintained through strong delivery against commitments.</li><li>
Manage the team to ensure that customer&rsquo;s requirements are met and reviews conducted and the team focuses to improve the experience Pulse feedback score.</li><li>
Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees.</li></ul><div></div><div>
SKILLS AND PROFICIENCY</div><div></div><ul><li>
People management - Leads and handles people, holding responsibility for motivation, attraction, retention and performance management.</li><li>
Customer management - Builds trusting relationships with internal and external partners (including customers) to understand their drivers and ensure delivery of positive outcomes.</li><li>
Operational Improvement - Identifies opportunities to improve efficiency while providing detailed analysis to optimize cost effectiveness.</li><li>
Change Enablement - Uses a systematic approach to deal with change, transition or transformation of an organization's goals, processes or technologies, implementing strategies for effecting behavioral and cultural change, controlling change and helping people to adapt to change.</li><li>
Customer Centricity - Demonstrates a customer-centric approach to explore business challenges, developing tailored solutions and providing trusted advice.</li><li>
Critical thinking - Develops a broad view of the role and its mission to innovate through analysis of issues and trends and how these could be linked to responsibilities, capabilities and potential growth of the organization</li><li>
Business approach - Ensures a way of thinking which involves seeing problems as opportunities and then turning those opportunities into business.</li><li>
Communication - Communicates with clarity and precision, presenting sophisticated / technical information in a concise format that is audience appropriate.</li><li>
Decision making - Selects between two or more alternatives proficiently by collecting information to reach the best outcome in the shortest amount of time.</li><li>
Issue management - Handles customer concern at all levels so that incidents and problems are dealt with.</li><li>
Risk management and mitigation - Uses appropriate methodologies, tools and techniques to identify and evaluate the organization's risk exposure, mitigating and leading against unacceptable risks.</li></ul><div></div><div>
Qualifications &amp; Experience Requirements</div><div></div><ul><li>
Experience in Sales Order Management, Usage Billing, Order to Cash functions with in-depth knowledge Billing Systems preferred</li><li>
Team Leader with minimum 2 plus years of experience in the current role</li><li>
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</li></ul><div></div><div>
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</div><div></div><div>
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.</div><div></div><div>
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</div><div>
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, your rights and how to contact us as a data subject.</div><div></div><div>
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.</div><div></div><div>
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.</div><div></div><div>
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.</div><div></div><div>
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.</div><div></div><div>
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.</div><div></div><div>
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.</div><div></div><div>
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.</div><div></div><div>
Please take a moment to read this <div>privacy notice</div> carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, <div>your rights and how to contact us as a data subject</div>.</div><div></div><div>
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.</div></div>

Manager, Billing Support & TPA

Join LSEG (London Stock Exchange Group) and explore 15   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.