Qureos Mentor

Lucidya | لوسيديا

<div>
 Lucidya is seeking a highly organized and technically savvy
 
 Technical Information Architect
 
 to join our engineering organization. In this role, you will be the driving force behind the structure and usability of our internal technical documentation. Your mission will be to bridge the gap between development, product, DevOps, and system administration documentation by creating a cohesive and intuitive documentation ecosystem.
 
 
 You will collaborate closely with developers, UX designers, DevOps engineers, and product managers to gather, refine, and structure documentation in a way that enhances discoverability and improves developer experience. This role is critical to ensuring that Lucidya's engineers spend less time hunting for information and more time building high-impact features.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement an end-to-end information architecture for all technical documentation including developer notes, system administration manuals, DevOps processes, and product specs.
 </li>
 <li>
 Aggregate, organize, and label content from various teams into a unified and intuitive structure within Confluence, Jira, and related tools.
 </li>
 <li>
 Establish documentation standards and best practices, including templates, versioning protocols, and update workflows.
 </li>
 <li>
 Create visually clear and accurate diagrams, flowcharts, and system design figures to supplement documentation.
 </li>
 <li>
 Collaborate with engineering teams to ensure documentation is up-to-date, technically accurate, and aligned with evolving systems and processes.
 </li>
 <li>
 Link related documentation across domains (e.g., connecting API docs with product flows, linking DevOps deployment guides with system architecture).
 </li>
 <li>
 Conduct content audits and user research to assess the usability and gaps in the current documentation.
 </li>
 <li>
 Advocate for knowledge-sharing and empower teams with self-service documentation strategies
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Architecture, Technical Communication, UX Design, Computer Science, or a related field is preferred
 </li>
 <li>
 Proven experience (3+ years) in information architecture, technical documentation, UX writing, or content strategy for technical audiences.
 </li>
 <li>
 Strong working knowledge of Confluence, Jira, and collaborative documentation tools.
 </li>
 <li>
 Ability to create clear, insightful technical diagrams using tools such as Lucidchart, Draw.io, or similar.
 </li>
 <li>
 Understanding of web development concepts, REST APIs, system architecture, and DevOps practices is a strong plus.
 </li>
 <li>
 Exceptional attention to detail, organizational skills, and ability to manage complex information systems.
 </li>
 <li>
 Demonstrated ability to collaborate with cross-functional teams and translate technical knowledge into structured, user-friendly content.
 </li>
 <li>
 Strong written and verbal communication skills in English
 
 
 </li>
 </ul>
 
 
 Nice to Have
 
 
 
 
 <ul>
 <li>
 Background in software engineering or DevOps, with hands-on experience in documenting systems and processes.
 </li>
 <li>
 Familiarity with design systems, product life cycles, and agile methodologies.
 </li>
 <li>
 Experience with internal developer platforms or developer portals
 </li>
 </ul>
</div>

Technical Information Architect

<div>
 At Lucidya, we harness the power of
 
 Machine Learning
 
 and
 
 Big Data
 
 to empower businesses with actionable insights through social listening, customer experience, and data analytics platforms. Our engineering culture promotes innovation, autonomy, and impact. We build products that shape how brands understand and serve their customers.
 
 
 We are seeking a
 
 Staff Engineer
 
 with deep backend expertise in
 
 Ruby on Rails
 
 or
 
 Python
 
 to take ownership of
 
 final design reviews
 
 and ensure technical implementations align with Lucidya's
 
 architecture standards
 
 and
 
 product vision
 
 . You'll act as a technical authority, collaborating across teams to deliver scalable, secure, and high-quality software systems.
 
 
 This is a hands-on leadership role suited for someone passionate about driving architectural integrity and mentoring engineering teams.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Hands-on experience designing and delivering customer experience (CX) SaaS products such as social listening engines, real-time engagement systems, customer data platforms, feedback tools, or marketing insights dashboards
 </li>
 <li>
 Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent experience.
 </li>
 <li>
 7+ years of backend software engineering experience, ideally in a SaaS environment.
 </li>
 <li>
 Proficiency in Ruby on Rails or Python for production-grade applications.
 </li>
 <li>
 Proven experience in technical leadership, architecture reviews, and mentoring.
 </li>
 <li>
 Solid understanding of distributed systems, microservices, and event-driven architectures.
 </li>
 <li>
 Expertise in cloud platforms (AWS preferred) and containerization (Docker/Kubernetes).
 </li>
 <li>
 Familiarity with relational (e.g., PostgreSQL) and non-relational (e.g., Redis, Elasticsearch) data stores.
 </li>
 <li>
 Strong communication and collaboration skills.
 </li>
 <li>
 Skilled in using GenAI tools (e.g., Copilot, ChatGPT) to boost coding efficiency, automate tasks, and improve code quality
 
 
 </li>
 </ul>
 
 Bonus
 
 
 
 <ul>
 <li>
 Experience with DevOps, CI/CD pipelines, and observability tooling.
 </li>
 <li>
 Contributions to open-source projects or public technical writing
 </li>
 </ul>
</div>

Staff Engineer

<div>
 
 About Lucidya
 
 
 
 Lucidya is a dynamic SaaS company that leverages the power of Machine Learning and Big Data technologies to provide brands with insightful analyses of customer data from various digital channels. We are committed to providing an innovative work environment where our team can grow and excel while tackling complex problems in a fast-paced environment.
 
 
 
 Role Overview
 
 
 
 As a
 
 Cloud and DevOps Architect
 
 at Lucidya, you will play a crucial role in designing, implementing, and optimizing our cloud architecture and DevOps practices. Your focus will be on ensuring our systems are secure, reliable, and scalable to meet the demands of our rapidly growing customer base. You will collaborate closely with development, operations, and security teams to enable a seamless Continuous Integration and Continuous Deployment (CI/CD) process and contribute significantly to our engineering strategy.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement secure, scalable, and resilient cloud architectures on AWS, Azure, or GCP
 </li>
 <li>
 Develop Infrastructure-as-Code (IaC) solutions using tools like Terraform, CloudFormation, or similar to automate deployment processes
 </li>
 <li>
 Collaborate with development teams to establish DevOps best practices, enabling faster and more reliable software delivery
 </li>
 <li>
 Evaluate and implement CI/CD pipelines to automate build, testing, and deployment processes efficiently
 </li>
 <li>
 Oversee cloud security and compliance measures, ensuring that our infrastructure meets industry standards and regulations
 </li>
 <li>
 Conduct performance tuning and optimization of cloud resources and applications to enhance efficiency and reduce costs
 </li>
 <li>
 Support troubleshooting and root-cause analysis for production incidents, implementing preventive measures to minimize downtime
 </li>
 <li>
 Share knowledge and mentor team members on best practices in cloud architecture and DevOps methodologies
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
 </li>
 <li>
 5+ years of experience in cloud architecture and DevOps practices, preferably in a SaaS environment
 </li>
 <li>
 Hands-on experience with cloud platforms such as AWS, Azure, or GCP
 </li>
 <li>
 Expertise in using tools for Infrastructure-as-Code (IaC) such as Terraform, CloudFormation, or Ansible
 </li>
 <li>
 Strong understanding of CI/CD processes and experience with relevant tools like Jenkins, GitLab CI, or CircleCI
 </li>
 <li>
 Proficiency in scripting languages such as Python, Shell, or Bash
 </li>
 <li>
 Experience with container technologies like Docker and orchestration tools such as Kubernetes
 </li>
 <li>
 Knowledge of security best practices for cloud environments and experience in implementing compliance controls
 </li>
 <li>
 Strong analytical and problem-solving skills with a focus on optimizing processes
 </li>
 <li>
 Excellent communication skills, with the ability to collaborate effectively with cross-functional teams
 
 
 </li>
 </ul>
 
 
 Nice to Have
 
 
 
 
 <ul>
 <li>
 Certifications in cloud platforms (AWS Certified Solutions Architect, Azure Architect, etc.)
 </li>
 <li>
 Familiarity with monitoring tools like Prometheus, Grafana, or similar
 </li>
 <li>
 Previous experience in a startup environment or rapidly growing organization
 </li>
 <li>
 Experience with serverless technologies and architecture
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Why Join Us?
 
 
 
 
 This is more than just an engineering role&mdash;it's an opportunity to
 
 shape the infrastructure and technical future of Lucidya
 
 . You'll play a key part in scaling our platform, building a strong engineering culture, and delivering technology that empowers companies across the region and beyond.
</div>

Cloud and DevOps Architect

<div>
 Lucidya is in search of a proactive and talented Backend Team Lead to spearhead our backend development efforts. In this pivotal role, you will oversee a skilled team of backend developers, ensuring that our systems are designed for performance, scalability, and maintainability. With a deep understanding of best practices in backend architecture, you will guide your team in delivering high-quality software solutions that leverage our machine learning and big data capabilities.
 
 
 Your responsibilities will include setting development standards, mentoring team members, and collaborating with cross-functional teams to align backend development with our overall product strategy. You will also be deeply involved in coding, refactoring, and optimizing backend services, as well as reviewing code to maintain robust and efficient systems.
 
 
 The ideal candidate will be a hands-on leader with experience in backend technologies such as Python, Ruby on Rails, and databases like PostgreSQL or Cassandra. Strong communication skills and a passion for fostering teamwork and innovation are essential for success in this role. You will be a key player in shaping the future of our backend systems at Lucidya.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Team Leadership: Lead, mentor, and manage a team of backend developers, fostering a culture of collaboration, accountability, and continuous improvement
 </li>
 <li>
 System Architecture: Design and implement robust, scalable backend architectures that support our product vision and provide high availability and performance
 </li>
 <li>
 Code Quality: Ensure the quality of code through code reviews and testing procedures, promoting best practices in development
 </li>
 <li>
 Collaboration: Collaborate with product and frontend teams to define project scopes, features, and timelines to align backend development with overall business goals
 </li>
 <li>
 Optimizations: Identify performance bottlenecks and implement optimizations, ensuring efficiency and scalability in our backend systems
 </li>
 <li>
 Innovation: Stay current with emerging technologies and industry trends, proposing and integrating innovative solutions to enhance our backend capabilities
 </li>
 <li>
 DevOps Practices: Promote and implement continuous integration and deployment practices, ensuring smooth deployment processes and reliable systems
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Software Engineering, IT, or an equivalent practical experience
 </li>
 <li>
 5+ years of experience in backend software development
 </li>
 <li>
 2+ years of experience in a leadership or team lead role
 </li>
 <li>
 Strong expertise in backend technologies, including Python and Ruby on Rails
 </li>
 <li>
 Experience with SQL and noSQL databases, such as PostgreSQL, Cassandra, or Redis
 </li>
 <li>
 Knowledge of microservices architecture and RESTful API design
 </li>
 <li>
 Experience with cloud platforms (AWS, Google Cloud, Azure) is a plus
 </li>
 <li>
 Strong understanding of software development best practices, including version control systems such as Git
 </li>
 <li>
 Excellent problem-solving skills and the ability to troubleshoot complex systems
 </li>
 <li>
 Strong communication and interpersonal skills, with an aptitude for mentoring and coaching team members
 </li>
 <li>
 Ability to manage multiple projects and priorities effectively in a fast-paced environment
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Why Join Us?
 
 
 
 
 This is more than just an engineering role&mdash;it's an opportunity to
 
 shape the infrastructure and technical future of Lucidya
 
 . You'll play a key part in scaling our platform, building a strong engineering culture, and delivering technology that empowers companies across the region and beyond.
</div>

Backend Team Lead

<div>
 Lucidya is the leading customer experience intelligence platform in the MENA region, helping organizations deeply understand and serve their customers using cutting-edge AI. As we expand our AI capabilities, we are building agentic AI services that can reason, plan, and act autonomously to deliver real business value.
 
 
 We are looking for an AI Agent Architect to design and lead the architecture of our next-generation AI agent systems.
 
 
 As an AI Agent Architect, you will own the end-to-end design of agent systems at Lucidya. Your role is to define how agents reason, interact with tools, collaborate as multi-agent systems, manage memory, and operate safely at scale. You will work closely with ML engineers, backend engineers, product managers, and UX designers to turn advances in LLMs and agent frameworks into robust, production-ready systems fully integrated with Lucidya's platform.
 
 
 We are seeking someone with a deep understanding of AI technologies who can architect systems that enable intelligent, goal-driven behaviors in our products. Collaboration is key: you will work across teams to align AI solutions with business needs, enhance user experiences, and bring innovative ideas from concept to production.
 
 
 
 Key Tasks &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement the architecture of Lucidya's AI agents, including reasoning loops, planning, reflection, and multi-agent collaboration.
 </li>
 <li>
 Research and apply state-of-the-art methods in machine learning, natural language processing, and reinforcement learning.
 </li>
 <li>
 Guide the development of prototypes and proof-of-concept models, experimenting with emerging technologies.
 </li>
 <li>
 Collaborate with software engineers and data scientists to integrate AI capabilities seamlessly into Lucidya products.
 </li>
 <li>
 Architect scalable and secure agent-tool interactions (e.g., CRM, analytics APIs, external systems).
 </li>
 <li>
 Ensure AI solutions align with product goals and deliver measurable business value.
 </li>
 <li>
 Design short-term and long-term memory architectures for agents.
 </li>
 <li>
 Build retrieval-augmented generation (RAG) pipelines using vector databases (Pinecone, Weaviate, FAISS).
 </li>
 <li>
 Conduct evaluations of agent performance and optimize algorithms based on analytics and user feedback.
 </li>
 <li>
 Define observability standards for monitoring, debugging, and improving agent behaviors.
 </li>
 <li>
 Produce clear design documentation, specifications, and best practices for AI agent development.
 </li>
 <li>
 Establish AI governance and safety guardrails, ensuring agents act responsibly and in compliance with regulations.
 </li>
 <li>
 Stay current on the latest advancements in LLM, multi-agent, and AI systems research.
 </li>
 <li>
 Mentor engineers on agent orchestration and AI architecture best practices.
 </li>
 <li>
 Act as the subject matter expert and key driver of agentic AI within Lucidya
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 BA/BS or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
 </li>
 <li>
 5+ years of experience in AI/ML development with a proven track record in AI system architecture.
 </li>
 <li>
 Demonstrated experience designing and deploying LLM-driven or multi-agent AI systems.
 </li>
 <li>
 Strong knowledge of AI algorithms, including supervised, unsupervised, and reinforcement learning.
 </li>
 <li>
 Proficiency in programming languages such as Python (Java or equivalent a plus).
 </li>
 <li>
 Hands-on experience with ML frameworks (TensorFlow, PyTorch).
 </li>
 <li>
 Expertise in LLM frameworks (LangChain, LlamaIndex, AutoGen, Semantic Kernel).
 </li>
 <li>
 Experience with natural language processing and modern NLP libraries.
 </li>
 <li>
 Familiarity with cloud platforms (AWS, GCP, Azure) and MLOps tools (MLflow, Weights &amp; Biases, Docker, Kubernetes).
 </li>
 <li>
 Solid grounding in software architecture principles and distributed systems.
 </li>
 <li>
 Strong analytical and problem-solving skills with an innovative mindset.
 </li>
 <li>
 Excellent communication skills, capable of articulating complex ideas clearly and persuasively.
 </li>
 <li>
 Collaborative team player with the ability to lead discussions on AI system design
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Why Join Us?
 
 
 
 
 This is more than just an engineering role. it's an opportunity to shape the infrastructure and technical future of Lucidya. You'll play a key part in scaling our platform, building a strong engineering culture, and delivering technology that empowers companies across the region and beyond.
 
 
 We offer Employee Stock Option Plans (ESOP) to give you ownership in the company's success, along with performance-based bonuses to reward your impact and dedication. As part of a fast-growing team, you'll have the autonomy to lead, innovate, and grow&mdash;both personally and professionally.
</div>

AI Agent Architect (Saudi-based only)

Join Lucidya | لوسيديا and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Lucidya | لوسيديا

ABOUT_COMPANY

Technical Information Architect

Technical Information Architect

Staff Engineer

Cloud and DevOps Architect

Backend Team Lead

Backend Team Lead

AI Agent Architect (Saudi-based only)