Qureos Mentor

Lucidya | لوسيديا

<div>
 Lucidya is seeking a highly organized and technically savvy
 
 Technical Information Architect
 
 to join our engineering organization. In this role, you will be the driving force behind the structure and usability of our internal technical documentation. Your mission will be to bridge the gap between development, product, DevOps, and system administration documentation by creating a cohesive and intuitive documentation ecosystem.
 
 
 You will collaborate closely with developers, UX designers, DevOps engineers, and product managers to gather, refine, and structure documentation in a way that enhances discoverability and improves developer experience. This role is critical to ensuring that Lucidya's engineers spend less time hunting for information and more time building high-impact features.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement an end-to-end information architecture for all technical documentation including developer notes, system administration manuals, DevOps processes, and product specs.
 </li>
 <li>
 Aggregate, organize, and label content from various teams into a unified and intuitive structure within Confluence, Jira, and related tools.
 </li>
 <li>
 Establish documentation standards and best practices, including templates, versioning protocols, and update workflows.
 </li>
 <li>
 Create visually clear and accurate diagrams, flowcharts, and system design figures to supplement documentation.
 </li>
 <li>
 Collaborate with engineering teams to ensure documentation is up-to-date, technically accurate, and aligned with evolving systems and processes.
 </li>
 <li>
 Link related documentation across domains (e.g., connecting API docs with product flows, linking DevOps deployment guides with system architecture).
 </li>
 <li>
 Conduct content audits and user research to assess the usability and gaps in the current documentation.
 </li>
 <li>
 Advocate for knowledge-sharing and empower teams with self-service documentation strategies
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Architecture, Technical Communication, UX Design, Computer Science, or a related field is preferred
 </li>
 <li>
 Proven experience (3+ years) in information architecture, technical documentation, UX writing, or content strategy for technical audiences.
 </li>
 <li>
 Strong working knowledge of Confluence, Jira, and collaborative documentation tools.
 </li>
 <li>
 Ability to create clear, insightful technical diagrams using tools such as Lucidchart, Draw.io, or similar.
 </li>
 <li>
 Understanding of web development concepts, REST APIs, system architecture, and DevOps practices is a strong plus.
 </li>
 <li>
 Exceptional attention to detail, organizational skills, and ability to manage complex information systems.
 </li>
 <li>
 Demonstrated ability to collaborate with cross-functional teams and translate technical knowledge into structured, user-friendly content.
 </li>
 <li>
 Strong written and verbal communication skills in English
 
 
 </li>
 </ul>
 
 
 Nice to Have
 
 
 
 
 <ul>
 <li>
 Background in software engineering or DevOps, with hands-on experience in documenting systems and processes.
 </li>
 <li>
 Familiarity with design systems, product life cycles, and agile methodologies.
 </li>
 <li>
 Experience with internal developer platforms or developer portals
 </li>
 </ul>
</div>


Job Id: Nit2fdbVWOiMEus5lnPafC22yN8gDZcZ39r4KH2p1Uz2fh/IxU1q3ZwOQ3MyhTeTRyxkmADeMgowpHaCSweu3Sa3DtWeN3WaJQ==

Technical Information Architect

<div>
 At Lucidya, we harness the power of
 
 Machine Learning
 
 and
 
 Big Data
 
 to empower businesses with actionable insights through social listening, customer experience, and data analytics platforms. Our engineering culture promotes innovation, autonomy, and impact. We build products that shape how brands understand and serve their customers.
 
 
 We are seeking a
 
 Staff Engineer
 
 with deep backend expertise in
 
 Ruby on Rails
 
 or
 
 Python
 
 to take ownership of
 
 final design reviews
 
 and ensure technical implementations align with Lucidya's
 
 architecture standards
 
 and
 
 product vision
 
 . You'll act as a technical authority, collaborating across teams to deliver scalable, secure, and high-quality software systems.
 
 
 This is a hands-on leadership role suited for someone passionate about driving architectural integrity and mentoring engineering teams.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent experience.
 </li>
 <li>
 7+ years of backend software engineering experience, ideally in a SaaS environment.
 </li>
 <li>
 Proficiency in Ruby on Rails or Python for production-grade applications.
 </li>
 <li>
 Proven experience in technical leadership, architecture reviews, and mentoring.
 </li>
 <li>
 Solid understanding of distributed systems, microservices, and event-driven architectures.
 </li>
 <li>
 Expertise in cloud platforms (AWS preferred) and containerization (Docker/Kubernetes).
 </li>
 <li>
 Familiarity with relational (e.g., PostgreSQL) and non-relational (e.g., Redis, Elasticsearch) data stores.
 </li>
 <li>
 Strong communication and collaboration skills.
 
 
 
 </li>
 </ul>
 
 Bonus
 
 
 
 <ul>
 <li>
 Experience with DevOps, CI/CD pipelines, and observability tooling.
 </li>
 <li>
 Contributions to open-source projects or public technical writing
 </li>
 </ul>
</div>


Job Id: OHrhy0cR59CoBEla+E82D1txdFwqz0q7DuxaiYxIJqy00xnTmflKJdd9AA7p3XVpDiSGdBJV2s9ZhjeW4Yn491z5xzCg42ADGA==

Staff Engineer

<div>
 
 Purpose:
 
 
 
 We are seeking a skilled Sr. Account Executive for managing key client relationships to drive revenue growth. The Account Executive's role is to oversee a portfolio of assigned list of customers to develop new business and actively seek new sales opportunities.
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Developing and managing business intelligence solutions for the organization
 </li>
 <li>
 Build and maintain strong relationships with key clients
 </li>
 <li>
 Maintain an in-depth understanding of the SaaS product, its features, and updates
 </li>
 <li>
 Understand clients' business needs and objectives
 </li>
 <li>
 Anticipate client challenges and provide proactive solutions
 </li>
 <li>
 Negotiate contracts and close agreements to maximize profits
 </li>
 <li>
 Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
 </li>
 <li>
 Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
 </li>
 <li>
 Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
 </li>
 <li>
 Prepare reports on account planning
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience as an Account Executive or in a similar sales role
 </li>
 <li>
 Good experience with government sector and knows well the GOV procedures
 </li>
 <li>
 Well experience with Etimad portal
 </li>
 <li>
 Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
 </li>
 <li>
 Proven experience in SaaS sales, with a focus on subscription-based revenue models
 </li>
 <li>
 Strong understanding of SaaS products and the ability to convey technical information to non-technical stakeholders
 </li>
 <li>
 Solid experience with CRM software (e.g., Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
 </li>
 <li>
 Experience delivering client-focused solutions to customer needs
 </li>
 <li>
 Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
 </li>
 <li>
 Excellent listening, negotiation, and presentation abilities
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 BA/BS degree in Business Administration, Sales, or a relevant field
 </li>
 <li>
 Arabic speckers and English fluent
 </li>
 </ul>
</div>


Job Id: +I8EfRRQpkMNPH0TEElg7I7/49A3n5vPsMVwTLVUmkabkhSWRcgRA6jfTecwzR48a4wdjdUH4BhmDT/MbR2Zdo5T2/2imqLseQ==

Sales Account Executive

<div>
 
 About Lucidya
 
 
 
 Lucidya is a fast-growing technology company empowering organizations across the MENA region with cutting-edge customer experience (CX) and data analytics solutions. As we scale, we're committed to building a high-performing culture grounded in agility, innovation, and trust.
 
 
 
 Why This Role Matters
 
 
 
 We're hiring a People &amp; Admin Specialist to serve as the operational backbone of our People function in Saudi Arabia. This is a critical role that ensures the seamless execution of day-to-day HR activities and administrative operations. You'll be the key link between our Talent Acquisition, HRIS, Finance, and Administration teams, making sure data is accurate, processes are timely, and employees are supported at every step.
 
 
 Without someone in this seat, we risk operational inefficiencies across payroll, onboarding, documentation, and office management. Your role is essential in maintaining compliance, improving our employee experience, and ensuring Lucidya's continued growth.
 
 
 
 Requirements
 
 
 
 
 People Operations
 
 
 
 <ul>
 <li>
 Maintain accurate and up-to-date employee records on the HRIS system
 </li>
 <li>
 Lead monthly payroll preparation in collaboration with the Finance team (absences, leaves, EOS, expense claims, etc.)
 </li>
 <li>
 Ensure strict compliance with Saudi labor laws and internal People policies
 </li>
 <li>
 Be the point of contact post-offer to collect documents, draft and share employment contracts, and initiate onboarding
 </li>
 <li>
 Manage travel logistics including hotel and airline bookings for staff
 </li>
 <li>
 Maintain and update the Employee Handbook regularly
 </li>
 <li>
 Support benefit administration: insurance, leave tracking, gratuity, and other entitlements
 </li>
 <li>
 Draft and issue employee letters and formal documents upon request
 </li>
 <li>
 Serve as the go-to person for employees with policy, process, or procedural questions
 
 
 </li>
 </ul>
 
 Administration &amp; Office Management
 
 
 
 <ul>
 <li>
 Manage the inventory and ordering of office supplies
 </li>
 <li>
 Coordinate with cleaning, maintenance, and facilities providers to ensure office upkeep
 </li>
 <li>
 Liaise with external vendors and service providers
 </li>
 <li>
 Ensure physical workspace supports a productive, efficient, and engaging environment
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 
 Minimum Requirements (Non-Negotiables)
 
 
 
 <ul>
 <li>
 Saudi national
 </li>
 <li>
 Bachelor's degree in HR, Business Administration, or a related field
 </li>
 <li>
 3-5 years of proven experience in HR operations or admin roles, ideally in a startup or tech environment
 </li>
 <li>
 Fluent in English (written and spoken)
 </li>
 <li>
 Hands-on payroll experience
 </li>
 <li>
 Strong knowledge of Saudi labor laws and HR compliance
 </li>
 <li>
 Proficient in Microsoft Office and HR software
 </li>
 <li>
 High attention to detail, organizational skills, and discretion in handling sensitive information
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Certification in HR (SHRM-CP, PHR, etc.)
 </li>
 <li>
 Experience with modern HRIS or payroll systems (ZenHR, BambooHR, Gusto, ADP)
 
 
 </li>
 </ul>
 Soft Skills We Value
 
 
 <ul>
 <li>
 Adaptability in a fast-paced, ever-changing environment
 </li>
 <li>
 Commercial acumen and the ability to link HR operations to business outcomes
 </li>
 <li>
 Proactive mindset: challenges the status quo and introduces scalable ideas
 </li>
 <li>
 Legal literacy: understands how labor law impacts HR decisions
 </li>
 <li>
 Strong interpersonal skills with a service-oriented approach
 
 
 </li>
 </ul>
 
 What Success Looks Like
 
 
 
 <ul>
 <li>
 100% accuracy and timeliness in payroll and employee data
 </li>
 <li>
 Offer letters and contracts issued without delay
 </li>
 <li>
 Seamless onboarding execution
 </li>
 <li>
 Employee handbook is current and aligned with company values and regulations
 </li>
 <li>
 Travel and office logistics are handled efficiently
 </li>
 <li>
 High compliance with labor laws and internal HR policies
 
 
 </li>
 </ul>
 
 First 90-120 Days
 
 
 
 <ul>
 <li>
 Own and improve all HR administrative processes
 </li>
 <li>
 Identify and implement improvements to increase scalability
 </li>
 <li>
 Gain a full understanding of Lucidya's people and culture environment and make meaningful contributions to its evolution
 
 
 </li>
 </ul>
 Ready to be the operational engine of Lucidya's People team? Apply now and help us build an efficient, compliant, and high-performing workplace.
</div>


Job Id: qCz6AxRd0glF17JhYIIcj2i6ZQO3crNuWAdj8URmOInJnlQXqHRuWI9MwNTCmS/YAT/xThQfzj4iX4NOeqXRsPrkMr2qSe/R1w==

People & Admin Specialist

<div>
 
 About Lucidya
 
 
 
 Lucidya is a leading customer experience platform powered by AI, enabling brands to understand and serve their customers better through social media analytics, customer feedback, and CRM integrations. As we continue to grow and innovate, we're looking for a passionate and creative
 
 Graphic Designer
 
 to bring our visual identity to life.
 
 
 
 Role Overview
 
 
 
 As a Graphic Designer at Lucidya, you'll be responsible for crafting compelling visuals that communicate our brand, product, and message to our diverse audiences. From social media graphics and marketing materials to website assets and event branding, your work will play a key role in how the world sees Lucidya.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate with the marketing, product, and sales teams to produce engaging visuals for digital and print media.
 </li>
 <li>
 Design on-brand assets for social media, campaigns, presentations, events, ads, and website.
 </li>
 <li>
 Create and maintain visual brand guidelines to ensure consistency across all channels.
 </li>
 <li>
 Contribute to brainstorming sessions and creative strategy discussions.
 </li>
 <li>
 Translate complex ideas and product features into clean, intuitive visuals.
 </li>
 <li>
 Work closely with UI/UX designers to support product-related visual assets when needed.
 </li>
 <li>
 Stay updated on design trends and tools to continuously elevate the brand's visual expression.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Graphic Design, Visual Communications, or related field.
 </li>
 <li>
 Strong portfolio showcasing a range of design work across digital and print.
 </li>
 <li>
 Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, or similar tools.
 </li>
 <li>
 Solid understanding of branding, typography, layout, and color theory.
 </li>
 <li>
 Ability to handle multiple projects and deadlines in a fast-paced environment.
 </li>
 <li>
 Strong attention to detail and ability to work both independently and collaboratively.
 </li>
 <li>
 Basic animation/motion graphics experience is a plus.
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Be part of a fast-growing AI-driven SaaS company shaping the future of customer experience in the MENA region.
 </li>
 <li>
 Work with a talented, diverse, and ambitious team.
 </li>
 <li>
 Enjoy a culture that values innovation, creativity, and growth.
 </li>
 <li>
 Competitive salary and benefits.
 </li>
 <li>
 Opportunities to work on impactful, high-visibility projects
 </li>
 </ul>
</div>


Job Id: PzSm/pxd+O3EGpgrj8AuXtbRNl/+IoJzT42PGmKIAV3XSa2Eg5Ee8Jx4Y7wjw5HatwwcIaO2W9F7mcSojUtMWHZO0Y/TkBwgWg==

Graphic Designer (Saudi Only)

<div>
 The purpose of an AI engineer position is to design, develop, and implement artificial intelligence solutions to address complex problems and enhance processes within an organization. This role aims to leverage advanced algorithms, machine learning, and deep learning techniques to create intelligent systems that can analyze data, make predictions, and automate tasks. Ultimately, the AI engineer contributes to technological innovation, improves efficiency, and helps the organization stay competitive by harnessing the power of artificial intelligence in various applications, such as data analysis, image recognition, natural language processing, and more.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Design and optimize machine learning algorithms for specific applications.
 </li>
 <li>
 Manage and preprocess large datasets to extract relevant features for training AI models
 </li>
 <li>
 Train machine learning models and evaluate their performance through testing
 </li>
 <li>
 Use programming languages (e.g., Python, Java) for AI development
 </li>
 <li>
 Apply expertise in deep learning frameworks like TensorFlow or PyTorch to build and implement neural networks
 </li>
 <li>
 Work closely with cross-functional teams, including data scientists, software engineers, and domain experts
 </li>
 <li>
 Analyze complex problems and propose innovative AI solutions to address business challenges
 </li>
 <li>
 Stay updated on the latest advancements in AI and integrate new technologies into existing systems
 </li>
 <li>
 Ensure AI applications comply with ethical standards and legal regulations
 </li>
 <li>
 Prepare comprehensive documentation for algorithms, models, and processes
 </li>
 <li>
 Engage in ongoing learning to stay abreast of emerging technologies and industry trends
 </li>
 <li>
 Assist in deploying AI models into production environments, ensuring scalability and efficiency.
 </li>
 </ul>
</div>


Job Id: h4kcDwPBcdw9siGCnmR9E1BC1Mjt2/aBbipi4o8KM1JdS7SoQg/LRdj2wtqDuobObKzb6zYvTHr+n29OWYCrKV+qqMGsLRTybQ==

AI Engineer (Saudi Only)

Join Lucidya | لوسيديا and explore 6 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.