Qureos Mentor

Lufthansa Technik

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 The sky&rsquo;s the limit in Dubai - join our dynamic Fulfillment team and play a pivotal role in delivering excellence for the Aircraft Component Segment across the thriving Middle East and Africa region! Ready to soar? Apply today.
 
 
 
 Tasks
 
 
 
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 Central contact person within customer service for all issues of daily operational business of high complexity and escalation
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 Manage the customer relationship at operational level and ensure its ongoing development
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 Monitor costs and revenue on the relevant customer contract independently.
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 Analyze profitability and ensure invoicing in line with customer contract
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 Identify and manage revenue opportunities and realize cross- and up-selling potential within area of responsibility
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 Processing and management of customer complaints; ensure feedback within LHT&rsquo;s Quality Management System
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 Prepare performance dialog with the customer and internal interfaces within LHT and lead it based on the available reports and KPIs
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 Assume key user functionality for projects, processes and interfaces; Assist and instruct employees
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 Develop and implement customer-specific special processes
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 Ensure that customer information systems are well maintained and that operational customer service receives all necessary work information
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 Work in and with various IT systems, such as SAP, E-bat, MAX-LRU, SAP
 
 
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 Requirements
 
 
 
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 Knowledge of economic principles and contexts
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 Fluent in English, Arabic and/or German desirable
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 Very high service and customer orientation, sociable
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 Good computer skills (MS-Office, SAP R / 3)
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 Ability to work within teams
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 Ability to guide employees
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 Creativity / innovative thinking
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 High degree of flexibility
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 Independent and systematic working within a rapidly changing environment
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 Responsibility and self-initiative
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 Openness for professional development
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 Ability to handle stress
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 Willing to travel
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 University or technical college degree preferably with aviation background
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 3-5 years relevant experience in a customer relations / client servicing role, preferably in the aviation industry, material management, technical customer service or maintenance of aircraft
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 Experience of working in a multinational company
 
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 </ul>
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Customer Services Manager - Dubai

Job description:Tasks As an Engine Mechanic (f/m/diverse) you will be working in a motivated team and will be responbile for the following tasks:<ul><li>assembly and disassembly of engines and engine modules</li><li>inspection and repair of engines and engine parts</li></ul>Please note our extensive benefit package below and make your cross-country move seamless with our comprehensive relocation support services, ensuring a smooth transition as you embark on your new job. Required profile: Requirements For your new job as an Engine Mechanic (f/m/diverse) you should have the following skills: <ul><li> completed technical vocational training (metalworking profession) in accordance with experience in aircraft engine MRO (e.g. engine technician, AML, AMP or similar) </li><li> advanced English language knowledge, German language skills desirable </li><li> readiness for shift work (different shift models with compensations) </li></ul> Together with your application, please provide documentation (if available) as follows: <ul><li> IHK FOSA certificate </li><li> foreign certificate/diploma with curriculum </li><li> AML (if comparable to EASA/FAA/TCCA licence) </li><li> confirmation letter by former employers </li><li> Part 147 or OEM certificate or known maintenance organisation certificate with syllabus </li></ul> Please submit all documents in Englisch or German. ContactHelen Schiller Engine Hiring Management Lufthansa Technik AG Company description:About Lufthansa Technik AGLufthansa Technik is the world's leading provider of maintenance, repair, overhaul and modification services in the aviation industry. With more than 22.000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers around 800 customers around the world a complete range of aircraft technology services.The fascination for flying is what connects us all. In front of the engine or behind the laptop, in logistics or on the smallest individual part. We make aviation safe, rethink it - and still keep our feet on the ground. Because only when every move is perfect and we discover innovative possibilities even in the smallest detail, we are proud. We believe in the potential of the individual. And in the fact that this potential grows best in the community. Our diversity makes us strong and allows us to stand out together.What's better than flying? Making it possible. Using innovative processes and repair technologies, we do what we do best - keep the aviation industry running! With our passion and our understanding of quality, we are shaping the future of the aviation industry. Let's take off together!Facts<ul><li>Location: Hamburg</li><li>Employment level: Direct entry</li><li>Function: Aircraft / Industrial Engineering</li><li>Working time: Full-time or part-time</li></ul> What we offer:Benefits<ul><li>Holiday / Christmas bonus</li><li>Old-age provision / employee retirement</li><li>Financial consulting / social counseling</li><li>Company bonus (if applicable)</li><li>Free parking</li><li>Lufthansa shares</li><li>Payments layer supplements</li><li>Flight privileges</li><li>Canteen (subsidized by employer)</li><li>Jobticket / Subsidized public transport</li><li>Support for relocation</li><li>Discounts / shopping</li><li>Employee events (summer festivals, participation in sports competitions etc)</li><li>Work clothes are provided</li><li>Part-time models</li><li>Family days (family gets to know workplace)</li><li>Doctor's office</li><li>Fitness studio / sports facilities / company football etc.</li><li>Have a shower</li></ul>

Engine Mechanic (f/m/diverse)

The Capability Engineer is responsible for:
<ul>
<li>Establishing new product capability in LTME s production and ensure fulfillment of TOP</li>
<li>Creating and continuous improvement of LTME s production processes</li>
<li>Evaluating potential business cases for technical and economic feasibility</li>
<li>Identifying and defining capability requirements in acc. with approved data and authority requirements</li>
<li>Functional leading and coordinating project teams to obtain approvals for new capabilities</li>
<li>Monitoring project progress and reporting results to management</li>
<li>Attending approval audits to obtain authority approval</li>
<li>Ensuring the communication flow within the project team and supporting departments</li>
<li>Ensuring the coordination between LTME internal departments and external to LHT and third parties</li>
</ul>
Requirements
The ideal Capability Engineer should meet the following requirements:
<ul>
<li>University degree (e.g. aerospace, mechanical, electrical or industrial engineering)</li>
<li>Min. 6 years of experience in aviation related MRO business</li>
<li>Excellent technical knowledge</li>
<li>Practical background and hands-on mentality</li>
<li>High sense of accountability for assigned projects</li>
<li>Project management skills</li>
<li>Excellent knowledge of aviation authority regulation (e.g. EASA, GCAA, FAA)</li>
<li>Good knowledge in business case analysis and feasibility studies</li>
<li>Leadership skills including cooperative approach</li>
<li>Persuasive power as well as assertiveness</li>
<li>Experience in lean production and change management</li>
<li>Good negotiation skills, ability to assert oneself and highly skilled team worker</li>
<li>Ability to work under pressure and to take on responsibilities</li>
<li>Good communication skills</li>
<li>Business fluent in English, German language desirable</li>
<li>Advanced computer knowledge (MS-Office, CAD)</li>
</ul>

Capability Engineer

Join Lufthansa Technik and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Lufthansa Technik

ABOUT_COMPANY

Customer Services Manager - Dubai

Engine Mechanic (f/m/diverse)

Capability Engineer