Urwah Lumen

Lumen

<div><p><b>About Lumen</b></p><p>
Lumen connects the world. We are igniting business growth by connecting people, data and applications &ndash; quickly, securely, and effortlessly. Together, we are building a culture and company from the people up &ndash; committed to teamwork, trust and transparency. People power progress.</p><p></p><p><br>
We&rsquo;re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.</p><div><div><div><h2 class="jobSectionHeader"><b>
The Role</b></h2>
</div><div><p>
As a Customer Success (CS) Enablement Manager, you will serve as a performance consultant to the CS leadership team by developing strategies for skill development aimed at enhancing customer success, reducing churn, and driving revenue growth. You will collaborate with leadership to create training content, facilitate sessions, and gather feedback for continuous improvement. Your coaching will focus on upselling and cross-selling services, renewing existing ones, migrating customers to new technologies, and working with sales partners on unified account strategies.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Location</b></h2>
</div><div><p>
Work From Home - Any State</p></div></div><div><div><h2 class="jobSectionHeader"><b>
The Main Responsibilities</b></h2>
</div><div><div><p>
Leadership Collaboration: Partner with the CS leadership team to develop and implement skill development strategies aimed at revenue growth, customer churn reduction, and customer success.</p></div><div><p>
Content Development: Create content to be used in knowledge building and skill development efforts, and on-demand coaching platforms (i.e. Seismic) driving field priority work and results.</p></div><div><p>
Enablement Sessions: Facilitate engaging enablement sessions, capturing feedback and key findings to continuously improve the enablement strategy.</p></div><div><p>
Business Reviews: Conduct monthly business reviews to share enablement accomplishments and measure the business impact of coaching initiatives.</p></div><div><p>
Upselling &amp; Cross-Selling: Teach CS professionals effective approaches to upsell and cross-sell new services with customer decision makers, fostering mutual growth.</p></div><div><p>
Political Account Navigation: provide CS professionals with methods to enhance relationships within the account, thereby establishing a stronger executive presence.</p></div><div><p>
Leader Enablement: Advise leaders on team development strategies, use data to evaluate progress, and hold employees accountable for achieving goals.</p></div><div><p>
On-the-Job Coaching: Attend customer meetings to provide real-time coaching and feedback to team members.</p></div><div><p>
Cross-Functional Collaboration: Collaborate with training, marketing, and product teams to achieve shared goals and strategies for customer success.</p></div></div></div><div><div><h2 class="jobSectionHeader"><b>
What We Look For in a Candidate</b></h2>
</div><div><p><b>
Required Competencies:</b></p><ul><li>
Business Acumen: Strong understanding of business operations and strategies.</li><li>
Sales and Customer Success Methodologies: Proficient in sales techniques and customer success methodologies.</li><li>
Technology Savvy: Comfortable articulating Lumen's vision and building foundational knowledge of the product portfolio and its benefits for customers.</li><li>
Presentation Skills: Ability to present information clearly and effectively to diverse audiences.</li><li>
Executive Presence: Demonstrates confidence and poise when interacting with senior leadership and executives.</li><li>
Coaching and Facilitation: Skilled in coaching and facilitating training sessions for individuals and teams.</li></ul><p><b>
Qualifications:</b></p><ul><li>
Bachelor's degree in Business, Marketing, or a related field.</li><li>
Proven experience in customer success, training, or a similar role.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to work collaboratively with cross-functional teams.</li><li>
Excellent problem-solving and analytical skills.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Compensation</b></h2>
</div><div><p>
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.</p><p></p><p><br>
Location Based Pay Ranges:</p><p>
$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.<br>
$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.<br>
$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.</p><p></p><p><br>
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.</p><p></p><p><br>
Learn more about Lumen's:</p><ul><li>
Benefits</li><li>
Bonus Structure</li></ul><p>
#LI-Remote</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What to Expect Next</b></h2>
</div></div></div><div></div><p>
Requisition #: 340883</p><p><b>
Background Screening</b></p><p>
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.</p><p><br>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p><p></p><p><b><br>
Equal Employment Opportunities</b></p><p>
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, &ldquo;protected statuses&rdquo;). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.</p><p></p><p><b><br>
Disclaimer</b></p><p>
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.</p><p></p><p><br>
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</p><p></p><p><br>
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.</p></div>

Senior Lead CS Enablement Manager

<div><p><b>About Lumen</b></p><p>
Lumen connects the world. We are igniting business growth by connecting people, data and applications &ndash; quickly, securely, and effortlessly. Together, we are building a culture and company from the people up &ndash; committed to teamwork, trust and transparency. People power progress.</p><p></p><p><br>
We&rsquo;re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.</p><div><div><div><h2 class="jobSectionHeader"><b>
The Role</b></h2>
</div><div><p>
The Client Executive &ndash; Security Sales is responsible for managing business development activities for high-profile named accounts and/or specific market segment(s) that lead to the expansion and growth of Security and SASE services product portfolio. Leads efforts of Security Sales Specialists. Manages the sale of Lumen&rsquo;s products and services globally to the largest and most strategic customers which have a major impact on the success and growth of Lumen. Plans, organizes, leads, and controls balanced sales growth, continued account penetration, and customer satisfaction on a long-term, multi-year focus.</p><p>
Identifies and develops Security services portfolio product sales opportunities (SASE, DDoS Mitigation, Threat Intelligence, Professional Services, and other Security services as developed), provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
The Main Responsibilities</b></h2>
</div><div><ul><li>Accountable at the NAO level for AI Center of Excellence and business intelligence.</li><li>
Delivers intelligent contact and task routing based on NLU and agent skills, proactive digital communications, contact containment via AI virtual agents, date management (automated date setting, and AI driven ECDs).</li><li>
Maintains long-term expanded partnership with vendor staff.</li><li>
Leads sales and knowledge presentations for key customers and prospects. Develops and discusses how the company&rsquo;s suite of products and services can meet the customer&rsquo;s needs, and still satisfy company profitability and growth requirements. Serves as an expert in products, solutions, and general service delivery methodologies.</li><li>
Ensures necessary measurements and analytics are in place to allow informed business decisions and to support performance management and SLA adherence at a department level.</li><li>
Carries out continuous improvement analysis of customer activity, team performance, and company processes to identify and prioritize areas of opportunity, develop, and quantify appropriate improvement plans, and lead the attainment of desired results.</li><li>
Develops collaborative relationships with key departments in the Company to align strategies and coordinate tactics cross-functionally within NA Operations.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What We Look For in a Candidate</b></h2>
</div><div><p>
Required:</p><ul><li>
Experience in Security Sales and/or Information Technology</li><li>
Bachelor's degree or equivalent combination of applicable education and experience
</li><li>10+ years of relevant job experience with similar essential duties</li><li>
Driver&rsquo;s license may be required</li><li>
Ability to travel as necessary</li><li>
Attention to detail with good organizational capabilities and ability to prioritize with good time management skills</li><li>
Experience in strategic, technical, and business communications application sales
</li><li>Strong communication skills and proficiency in selling to the close</li></ul><p></p><p><br>
Preferred:</p><ul><li>
MBA or related graduate degree preferred.</li><li>
Business/financial background is helpful</li><li>
Experience is consultative sales techniques and account planning</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Compensation</b></h2>
</div><div><p>
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.</p><p></p><p><br>
Location Based Pay Ranges:</p><p>
$151,326 - $201,758 in these states: FL</p><p></p><p><br>
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.</p><p></p><p><br>
Learn more about Lumen's:</p><ul><li>
Benefits</li><li>
Bonus Structure</li></ul><p>
#LI-Remote</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What to Expect Next</b></h2>
</div></div></div><div></div><p>
Requisition #: 340963</p><p><b>
Background Screening</b></p><p>
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.</p><p><br>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p><p></p><p><b><br>
Equal Employment Opportunities</b></p><p>
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, &ldquo;protected statuses&rdquo;). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.</p><p></p><p><b><br>
Disclaimer</b></p><p>
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.</p><p></p><p><br>
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</p><p></p><p><br>
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.</p></div>

CLIENT EXECUTIVE-SECURITY

<div><p><b>About Lumen</b></p><p>
Lumen connects the world. We are igniting business growth by connecting people, data and applications &ndash; quickly, securely, and effortlessly. Together, we are building a culture and company from the people up &ndash; committed to teamwork, trust and transparency. People power progress.</p><p></p><p><br>
We&rsquo;re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.</p><div><div><div><h2 class="jobSectionHeader"><b>
The Role</b></h2>
</div><div><div><p>
 Account Director I - SLED. Identify and develop new sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.</p></div></div></div><div><div><h2 class="jobSectionHeader"><b>
The Main Responsibilities</b></h2>
</div><div><div><ul><li><p>
Responsible for developing sales in the designated target market(s) by identifying new sales opportunities by contacting prospective customers by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments in order to meet and exceed established sales and revenue quotas.</p></li></ul></div><div><ul><li><p>
Develops and manages relationships with acquired and/or existing customers in order to attain additional business and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.</p></li></ul></div><div><ul><li><p>
Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's entire product suite.</p></li></ul></div><div><ul><li><p>
Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.</p></li></ul></div><div><ul><li><p>
Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.</p></li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
What We Look For in a Candidate</b></h2>
</div><div><p>
Basic Qualifications:</p><p></p><p><br>
Minimum skills required to perform in this role.</p><p>
5+ years of industry sales experience</p><p></p><p><br>
Preferred Experience:</p><p></p><p><br>
Experience: 5+ yrs industry specific sales experience</p><p>
Attention to detail with good organizational capabilities.</p><p>
Ability to prioritize with good time management skills.</p><p>
Knowledge and understanding of the telecom industry's competitive landscape.</p><p>
Experience with Salesforce.com preferred.</p><p>
Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.</p><p>
Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.</p><p>
Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.</p><p>
Requires at least 50% or more of time conducting sales activities outside of the office.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Compensation</b></h2>
</div><div><p>
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors</p><p></p><p><br>
Location Based Pay Ranges:</p><p>
$85,586 - $142,643 in these states: AZ</p><p></p><p><br>
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process</p><p></p><p><br>
Learn more about Lumen's</p><ul><li>
Benefits</li><li>
Bonus Structure</li></ul><p>
#LI-Remot</p><p>
#LIFP1</p></div></div></div><p>
Requisition #: 340911</p><p><b>
Background Screening</b></p><p>
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.</p><p><br>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p><p></p><p><b><br>
Equal Employment Opportunities</b></p><p>
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, &ldquo;protected statuses&rdquo;). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.</p><p></p><p><b><br>
Disclaimer</b></p><p>
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.</p><p></p><p><br>
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</p><p></p><p><br>
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.</p></div>

Account Director I - PUB SEC

<div><p><b>About Lumen</b></p><p>
Lumen connects the world. We are igniting business growth by connecting people, data and applications &ndash; quickly, securely, and effortlessly. Together, we are building a culture and company from the people up &ndash; committed to teamwork, trust and transparency. People power progress.</p><p></p><p><br>
We&rsquo;re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.</p><div><div><div><h2 class="jobSectionHeader"><b>
The Role</b></h2>
</div><div><p>
Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.</p></div></div><div><div><h2 class="jobSectionHeader"><b><br>
The Main Responsibilities</b></h2>
</div><div><ul><li>Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.</li><li>
Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.</li><li>
Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.</li><li>
Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.</li><li><p>
Provides input to sales management about trends and changes taking place within the customer&rsquo;s organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.</p></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What We Look For in a Candidate</b></h2>
</div><div><p>
Requires at least 50% or more of time conducting sales activities outside of the office.</p><p>
Basic Qualifications:</p><ul><li>
7+ years of industry sales experience.</li><li>
Minimum skills required to perform in this role.</li><li>
Attention to detail with good organizational capabilities.</li><li>
Ability to prioritize with good time management skills.</li><li>
Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.</li><li>
Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.</li><li>
Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.</li></ul><p></p><p><br>
Preferred Qualifications:</p><ul><li>
Knowledge and understanding of the telecom industry's competitive landscape.</li><li>
Experience with Salesforce.com preferred.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Compensation</b></h2>
</div><div><p>
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.</p><p></p><p><br>
Location Based Pay Ranges:</p><p><br>
$118,251 - $157,658 in these states: TX.</p><p></p><p><br>
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.</p><p></p><p><br>
Learn more about Lumen's:</p><ul><li>
Benefits</li><li>
Bonus Structure</li></ul><p>
#LI-Remote</p><p>
#GLE</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What to Expect Next</b></h2>
</div></div></div><div></div><p>
Requisition #: 340778</p><p><b>
Background Screening</b></p><p>
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.</p><p><br>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p><p></p><p><b><br>
Equal Employment Opportunities</b></p><p>
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, &ldquo;protected statuses&rdquo;). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.</p><p></p><p><b><br>
Disclaimer</b></p><p>
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.</p><p></p><p><br>
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</p><p></p><p><br>
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.</p></div>

Account Director II- Enterprise

<div><p><b>About Lumen</b></p><p>
Lumen connects the world. We are igniting business growth by connecting people, data and applications &ndash; quickly, securely, and effortlessly. Together, we are building a culture and company from the people up &ndash; committed to teamwork, trust and transparency. People power progress.</p><p></p><p><br>
We&rsquo;re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.</p><div><div><div><h2 class="jobSectionHeader"><b>
The Role</b></h2>
</div><div><p>
Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.</p></div></div><div><div><h2 class="jobSectionHeader"><b><br>
The Main Responsibilities</b></h2>
</div><div><ul><li>Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.</li><li>
Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.</li><li>
Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.</li><li>
Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.</li><li><p>
Provides input to sales management about trends and changes taking place within the customer&rsquo;s organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.</p></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What We Look For in a Candidate</b></h2>
</div><div><p>
Requires at least 50% or more of time conducting sales activities outside of the office.</p><p>
Basic Qualifications:</p><ul><li>
7+ years of industry sales experience.</li><li>
Minimum skills required to perform in this role.</li><li>
Attention to detail with good organizational capabilities.</li><li>
Ability to prioritize with good time management skills.</li><li>
Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.</li><li>
Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.</li><li>
Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.</li></ul><p></p><p><br>
Preferred Qualifications:</p><ul><li>
Knowledge and understanding of the telecom industry's competitive landscape.</li><li>
Experience with Salesforce.com preferred.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Compensation</b></h2>
</div><div><p>
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.</p><p></p><p><br>
Location Based Pay Ranges:</p><p><br>
$118,251 - $157,658 in these states: NY</p><p></p><p><br>
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.</p><p></p><p><br>
Learn more about Lumen's:</p><ul><li>
Benefits</li><li>
Bonus Structure</li></ul><p>
#LI-Onsite</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What to Expect Next</b></h2>
</div></div></div><div></div><p>
Requisition #: 340779</p><p><b>
Background Screening</b></p><p>
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.</p><p><br>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p><p></p><p><b><br>
Equal Employment Opportunities</b></p><p>
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, &ldquo;protected statuses&rdquo;). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.</p><p></p><p><b><br>
Disclaimer</b></p><p>
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.</p><p></p><p><br>
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</p><p></p><p><br>
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.</p></div>

Account Director II - Enterprise

<p><b>About Lumen</b></p><p>Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.</p><p> </p><p>We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.</p> <b>The Role</b> <p>Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.<br /> </p> Location <p>Allows for Work From Home in Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, or Washington.</p><p>Requires at least 50% or more of time conducting sales activities outside of the office.</p> <b>The Main Responsibilities</b> <ul><li>Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.</li><li>Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.</li><li>Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.</li><li>Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.</li><li><p>Provides input to sales management about trends and changes taking place within the customer's organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer. </p></li></ul> <b>What We Look For in a Candidate</b> <p>Requires at least 50% or more of time conducting sales activities outside of the office.</p><p>Basic Qualifications:</p><ul><li>7+ years of industry sales experience.</li><li>Minimum skills required to perform in this role.</li><li>Attention to detail with good organizational capabilities.</li><li>Ability to prioritize with good time management skills.</li><li>Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.</li><li>Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.</li><li>Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.</li></ul><p> </p><p>Preferred Qualifications:</p><ul><li>Knowledge and understanding of the telecom industry's competitive landscape.</li><li>Experience with preferred.</li></ul> <b>Compensation</b> <p>This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors</p><p> </p><p>Location Based Pay Ranges:</p><p>$107,499 - $143,325 in these states: AZ ID MT NM UT</p><p>$112,875 - $150,497 in these states: CO NV OR </p><p>$118,251 - $157,658 in these states: CA WA</p><p> </p><p>Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process</p><p> </p><p>Learn more about Lumen's:</p><ul><li> Benefits </li><li> Bonus Structure </li></ul><p></p><p></p> <p>Requisition #: 340374</p><p><b>Background Screening</b></p><p>If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.</p><p><br>Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p><p> </p><p><b>Equal Employment Opportunities</b></p><p>We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.</p><p> </p><p><b>Disclaimer</b></p><p>The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.</p><p> </p><p>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</p><p> </p><p>Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.</p><br><b>Application Deadline</b><br>11/07/2025

Account Director II- Enterprise, California

Join Lumen and explore 15   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Senior Lead CS Enablement Manager

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Account Director I - PUB SEC

Account Director II- Enterprise

Account Director II - Enterprise

Account Director II- Enterprise, California

Account Director II- Enterprise, California