Qureos Mentor

Lumi | لومي

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 Job Description:
 
 
 
 
 
 
 As an Employee Relations Specialist, you will be responsible for
 
 
 managing employee relations activities and addressing workplace issues across the
 
 
 organization. In this position, you will be expected to enhance communication between
 
 
 management and employees, address employee complaints and work-related issues,
 
 
 participate in updating policies and procedures, and support initiatives that promote a
 
 
 positive and collaborative work environment. This role requires a knowledgeable and
 
 
 adaptable HR professional who can work independently to handle employee complaints,
 
 
 support conflict resolution, ensure compliance with labor laws, and promote a fair and
 
 
 professional workplace.
 
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Strengthen communication between management and employees to ensure clear and effective information flow.
 </li>
 <li>
 Handle employee complaints and workplace issues, providing professional support and conflict resolution.
 </li>
 <li>
 Contribute to the development and revision of HR policies and procedures to ensure compliance with applicable laws and regulations.
 </li>
 <li>
 Promote a positive work environment and encourage teamwork across the organization.
 </li>
 <li>
 Conduct employee satisfaction surveys and analyze feedback to improve the workplace experience.
 </li>
 <li>
 Ensure compliance with local labor laws, employee rights, and fair employment practices.
 </li>
 <li>
 Collaborate with legal advisors on employee relations matters and legal cases when required.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 ● Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field
 
 
 ● Minimum 3 years of relevant experience in Employee Relations
 
 
 ● Strong knowledge of labor laws, employee rights, and fair employment practices
 
 
 ● Excellent communication and interpersonal skills, with the ability to engage diverse
 
 
 stakeholders
 
 
 ● Strong problem-solving, reporting, and organizational skills
 
</div>

Employee Relations Specialist

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 About The Role
 
 
 
 
 
 
 We are seeking a proactive and detail-oriented Sales Coordination Officer to provide administrative and coordination support to the sales team. This role ensures smooth sales operations, accurate documentation, and effective communication between internal departments and customers. The position plays a key role in supporting revenue growth, enhancing customer satisfaction, and contributing to overall operational efficiency.
 
 
 
 
 
 
 
 
 
 Core Responsibilities
 
 
 
 
 
 
 
 Sales Administration &amp; Documentation:
 
 
 
 Prepare quotations, contracts, and customer-related documents, ensuring accuracy and compliance with company standards. Maintain organized sales records and documentation.
 
 
 
 Order Management &amp; Coordination:
 
 
 
 Follow up on customer orders to ensure timely processing and delivery. Coordinate with relevant departments to ensure products or services meet customer requirements and are delivered on schedule.
 
 
 
 Reporting &amp; Sales Analysis:
 
 
 
 Prepare regular sales reports and analyze sales data to provide insights and performance updates to management, supporting informed decision-making.
 
 
 
 Customer &amp; Accounts Coordination:
 
 
 
 Ensure invoice accuracy and coordinate with the accounts department regarding payments and billing matters. Address customer inquiries related to documentation or order status.
 
 
 
 Promotional &amp; Event Support:
 
 
 
 Assist in organizing sales campaigns, promotional activities, and events to support business development initiatives.
 
 
 
 Operational Effectiveness:
 
 
 
 Apply functional knowledge to daily activities with minimal supervision, ensuring quality and efficiency in assigned tasks.
 
 
 
 Communication &amp; Stakeholder Support:
 
 
 
 Communicate complex information clearly and concisely to various stakeholders, ensuring alignment and smooth collaboration.
 
 
 
 Policy Compliance &amp; Problem Solving:
 
 
 
 Work within established guidelines and company policies while maintaining quality standards. Resolve straightforward issues using sound judgment and relevant experience.
 
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 
 Experience
 
 : Minimum of 2 years experience in coordination and sales.
 
 
 
 Skills
 
 : Academic Strong, Microsoft Office, Background in Legal terms, Excellent communication skills, in English (Arabic is a strong advantage).
 
 
 
 Education
 
 : Diploma Degree and above in Business Administration, Sales &amp; Marketing or a related field.
 
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Sales Coordination Officer

Join Lumi | لومي and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Lumi | لومي

About Company

Employee Relations Specialist

Sales Coordination Officer