Qureos Mentor

LUXASIA

<div>
 
 Key Responsibilities
 
 
 
 
 Driving Sales, Profitability, and Gross Margin Growth
 
 
 
 <ul>
 <li>
 Increasing sales and profit through successful leadership, organizational plans, customer service, and outstanding execution of all operational strategies
 </li>
 <li>
 Managing the business by effectively using sales reports, assessing departmental results, and developing specific actions directly related to business development and growth
 </li>
 <li>
 Interacting with customers, observing requirements, and gathering feedback on customer's shopping experience
 </li>
 <li>
 Training and development of associates on standards and product knowledge
 </li>
 <li>
 Responsible for the growth of underperformance departments/ trends through a well-documented improvement plan
 
 
 
 </li>
 </ul>
 
 Customer Engagement
 
 
 
 <ul>
 <li>
 Ensuring customer engagement with a difference aimed at quality, ideas, acknowledgment, and inspiration, leading to an emotional and loyal brand/customer attachment
 </li>
 <li>
 Ensuring all associates greet, interact, engage, demonstrate, motivate and manage the customer flow, ensuring an outstanding in-store customer experience and establishing high expectations for excellent customer service
 </li>
 <li>
 Responsible for satisfactory customer service scores (Mystery Shoppers) and feedback
 </li>
 <li>
 Maintaining customer requirement data and communicating
 
 
 
 </li>
 </ul>
 
 Visual/Merchandise presentations
 
 
 
 <ul>
 <li>
 Assisting and providing ideas in crafting window displays related to the brand offering/theme with a clear and creative message
 </li>
 <li>
 Responsible for ensuring the store merchandising as per brand standards/ guidelines, targeting customer entry, and creating excitement about the exceptionality of the offering
 </li>
 <li>
 Consistently implementing visual presentation and merchandising standards inclusive of the product presentation, sampling, and lighting in keeping with the current trends, color, and creativity
 
 
 
 </li>
 </ul>
 
 Inventory Management
 
 
 
 <ul>
 <li>
 Ensuring all store associates are well trained and compliant with basic inventory management and maintaining the inventory reports of the store
 </li>
 <li>
 Constantly executing quality inventory with receiving, restocking, transfers, and managing inventory discrepancies. Review and act on stocks and negative SKU reporting
 </li>
 <li>
 Complying with prescribed in-store/ product cycle counts on a timely and accurate basis
 </li>
 <li>
 Maintain FIFO
 
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 <ul>
 <li>
 Weekly updates and presentations mailed to head office about store performance, product feedback, customer feedback, and plans
 </li>
 <li>
 Ensuring 100% compliance with SOP
 </li>
 <li>
 Responsible for Customer satisfaction
 </li>
 <li>
 Responsible for recruiting staff, ensuring consistent training, and retaining outstanding talent
 </li>
 <li>
 Responsible for associate assessment and recognition of talent
 </li>
 </ul>
</div>

Retail Executive North

Join LUXASIA and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

LUXASIA

ABOUT_COMPANY

Retail Executive North