Qureos Mentor

Luxe Living Collection

We are a leading holiday homes management company, delivering high-quality, guest-centric experiences across the UAE. We aim to provide guests with luxury stays that are seamless and memorable. If you&rsquo;re passionate about hospitality and love optimizing operational processes, we want you to be part of our growing team.Role Overview: We are seeking an experienced Operations Manager to oversee all aspects of guest experience and operational efficiency. You will lead a team of Guest Experience Managers responsible for managing a portfolio of apartments, while also overseeing the Maintenance, Housekeeping, and Guest Experience teams. Your role will ensure smooth operations, high guest satisfaction, and a flawless guest experience, resulting in 5-star reviews.Key Responsibilities:&middot; Lead, organize, and supervise the Guest Experience Managers and ensure they are delivering exceptional service to guests.&middot; Oversee daily operations and make sure all teams (Guest Experience, Housekeeping, and Maintenance) are aligned and running efficiently.&middot; Supervise and evaluate the performance of maintenance and housekeeping teams, ensuring quality standards are met consistently.&middot; Ensure smooth daily operations of all holiday home units, ensuring all guests have the best experience possible.&middot; Address guest concerns or complaints promptly and ensure high levels of guest satisfaction, aiming for 5-star reviews.&middot; Organize and optimize operational workflows for all teams to ensure efficiency and top-quality service.&middot; Monitor daily results and performance of guest experience teams, taking corrective actions as necessary.&middot; Oversee scheduling, team coordination, and logistics for smooth day-to-day operations.&middot; Ensure that the entire team is operating within established safety protocols and standards.&middot; Collaborate with other departments to ensure all operational aspects are streamlined and working effectively.&middot; Report on operational metrics and performance to senior management.&middot; Provide leadership and motivation to all teams to continuously improve operational performance.Requirements:&middot; Proven experience in hospitality or hotel management with a strong understanding of guest services.&middot; Strong leadership, organizational, and team management skills.&middot; Excellent communication skills (both written and spoken) in English; Arabic is a plus.&middot; Proficient in Microsoft Office (Excel, Word, PowerPoint) and familiarity with project management tools like Monday is a plus.&middot; Experience using PMS systems like Guesty and Hostaway is a plus.&middot; Valid UAE Driving License.&middot; Strong ability to handle guest complaints and resolve issues promptly and effectively.&middot; Excellent time management skills and ability to prioritize daily tasks.&middot; Must be flexible to work on weekends and during public holidays when required.&middot; Strong problem-solving skills and the ability to make quick decisions for smooth operations.What We Offer:&middot; Competitive salary: AED 7,000 &ndash; 9,000/month (based on experience).&middot; Opportunity to work in a dynamic, fast-paced environment with career growth potential.&middot; A team-oriented and supportive work culture focused on excellence in guest service.Job Type: Full-timePay: AED7,000.00 - AED9,000.00 per monthApplication Question(s):<ul><li>Do you have your own car?</li></ul>Education:<ul><li>Primary (Preferred)</li></ul>Experience:<ul><li>Hospitality Management: 1 year (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Operations Manager

We are a premium holiday homes company dedicated to delivering exceptional guest experiences. We manage luxury properties across the UAE and pride ourselves on high-quality interiors, efficient operations, and attention to detail.Role Overview: We are seeking an experienced Project Manager to oversee the entire onboarding process for new units in our holiday homes portfolio. This includes managing administrative tasks, obtaining permits, selecting contractors, overseeing MEP works, managing fit-outs, procuring furniture, and ensuring timely project delivery, ensuring the property is ready for guests.Key Responsibilities:&middot; Lead the planning and execution of MEP works (Mechanical, Electrical, Plumbing) for the apartment, ensuring compliance with all standards.&middot; Manage the full onboarding process of new units: permits, administrative tasks, site work, furnishings, and final handover.&middot; Source and negotiate with contractors for fit-outs and services, ensuring the best quality and cost efficiency.&middot; Create basic layout or technical drawings for wall fit-outs when required.&middot; Coordinate with interior designers to implement design concepts that align with brand standards.&middot; Oversee on-site work to ensure deadlines, quality standards, and budgets are met.&middot; Source and procure all required furniture, appliances, and d&eacute;cor.&middot; Supplier Coordination: Liaise with suppliers, vendors, and subcontractors to procure materials and services as per project requirements.&middot; Maintain organized records and documentation of past project details for future reference.&middot; Provide daily safety instructions to workers and ensure a safe working environment at all times.&middot; Ensure adequate quality is maintained in every stage of the work.&middot; Ensure the site is clean and safe for workers and visitors at all times.&middot; Ensure all projects are completed on time and ready for guest check-in.&middot; Manage multiple projects across various locations as needed.Requirements:&middot; Valid UAE Driving License.&middot; Proven experience in project management (hospitality, property fit-outs, or holiday homes).&middot; Strong English communication skills (written and verbal); Arabic is a plus.&middot; Exceptional leadership, communication, and negotiation skills.&middot; Strong leadership and people management skills.&middot; Excellent time management &amp; communication skills.&middot; Ability to create and interpret basic layout drawings or floor plans.&middot; Proficient in Microsoft Office and project management tools like Monday is a plus.&middot; Bachelor&rsquo;s degree in Interior Design, Architecture, Civil Engineering, or Project Management is a plus.&middot; Strong budgeting, time-management, and organizational skills.&middot; Flexibility to work weekends and public holidays when required.&middot; Strong commitment to maintaining safety standards and quality control.What We Offer:&middot; Salary: AED 7,000 &ndash; 9,000/month (based on experience).&middot; Opportunity to manage dynamic, high-end projects across the UAE.&middot; A collaborative and supportive team environment with growth potential.Job Type: Full-timePay: AED7,000.00 - AED9,000.00 per monthApplication Question(s):<ul><li>So you have your own car?</li></ul>Education:<ul><li>Primary (Preferred)</li></ul>Experience:<ul><li>project management: 1 year (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Project Manager (Holiday Homes Onboarding)

We are a premium holiday homes management company, dedicated to providing exceptional guest experiences. We pride ourselves on delivering clean, comfortable, and high-quality accommodations, ensuring that every guest feels at home. If you have a passion for maintaining high cleanliness standards and managing teams, we would love to have you join us.Role Overview: We are seeking an experienced Housekeeping Manager to oversee the cleaning and housekeeping operations for our portfolio of holiday homes. You will be responsible for ensuring that every apartment is cleaned to the highest standards, supervising a team of housekeepers, managing stock, and improving cleaning protocols. Your goal is to ensure our guests have the best possible experience by providing them with clean, well-prepared accommodations.Key Responsibilities:&middot; Manage the housekeeping team, ensuring all cleaning tasks are completed to the highest standards.&middot; Supervise daily cleaning schedules, ensuring apartments are clean, stocked with necessary amenities, and ready for guest check-in.&middot; Improve and update housekeeping guidelines to enhance operational efficiency and service quality.&middot; Train and supervise the housekeeping staff, ensuring adherence to cleanliness standards and procedures.&middot; Ensure cleaning products are always available and that necessary amenities (soap, toiletries, etc.) are provided for guests.&middot; Supervise stock of cleaning materials, linens, towels, and amenities, and manage inventory to ensure stock levels are maintained.&middot; Handle logistics with the laundry team, ensuring clean linens and towels are delivered on time.&middot; Ensure all cleaning equipment and materials are in good working order and properly maintained.&middot; Work closely with the Operations Manager and Guest Experience Managers to ensure smooth coordination and guest satisfaction.&middot; Provide regular reports on housekeeping operations, issues, and improvements to management.Requirements:&middot; Proven experience in housekeeping management in hospitality, hotels, or similar environments.&middot; Strong leadership skills and ability to manage a team effectively.&middot; Knowledge of cleaning standards and quality control.&middot; Excellent communication skills in English (written and spoken); Arabic is a plus.&middot; Proficient in Microsoft Office (Excel, Word, PowerPoint) and project management tools like Monday.&middot; Experience with PMS systems like Hostaway, Guesty, and Breezeway is a plus.&middot; UAE Driving License is required.&middot; Ability to work on a flexible schedule, including weekends and public holidays.&middot; Strong organizational and time-management skills.&middot; Attention to detail and a passion for maintaining cleanliness and high standards.&middot; Ability to handle multiple tasks in a fast-paced environment.What We Offer:&middot; Competitive salary: AED 4,000 &ndash; 6,000/month (based on experience).&middot; Opportunity to lead a dedicated team in a fast-paced and supportive work environment.&middot; Career growth opportunities in a dynamic company.Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Do you have your own car?</li></ul>Education:<ul><li>Primary (Preferred)</li></ul>Experience:<ul><li>housekeeping management: 1 year (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Housekeeping Manager

Join Luxe Living Collection and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Luxe Living Collection

ABOUT_COMPANY

Operations Manager

Project Manager (Holiday Homes Onboarding)

Housekeeping Manager