Qureos Mentor

Lytegen

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 The Post Operations Manager will focus on the customer journey after a project is delivered. You will be responsible for ensuring customer satisfaction, handling escalations, managing warranty/maintenance work, and building long-term trust with clients. The role requires someone who can combine operational knowledge with strong communication skills to ensure every customer has a smooth post-project experience. You will also work closely with operations and customer success teams to monitor service quality, gather feedback, and identify areas for improvement.
 
 
 
 Responsibilities:
 
 
 
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 Manage after-sales service and support.
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 Handle customer complaints and ensure timely resolution.
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 Coordinate maintenance schedules with field teams.
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 Track service quality and customer feedback
 
 
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 Requirements
 
 
 
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 Graduate with 3-6 years in customer service, operations, or after-sales.
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 Strong communication and conflict resolution skills.
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 Ability to manage multiple clients and priorities
 
 
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 Benefits
 
 
 
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 Opportunity to work in the fast-growing renewable energy and sustainability sector.
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 Exposure to global work culture while being part of the India growth story.
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 Professional growth with clear career progression paths.
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 Collaborative and supportive team environment.
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 Competitive salary package with performance-based incentives.
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 Learning opportunities through cross-functional projects.
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 Job stability in a mission-driven company with long-term vision.
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 Work with experienced leaders and international teams
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Post Operations Manager

Join Lytegen and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Lytegen

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Post Operations Manager