Qureos Mentor

M&M Logicorp Pvt Ltd

Job Title: Customer Service RepresentativeLocation: Hyderabad, Telangana Company: Avaan Excess (avaanexcess.com) Job Type: Full-time Experience Level: 1&ndash;3 yearsJob Summary:We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for managing customer interactions, resolving queries, and ensuring a smooth and satisfactory service experience.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls and respond to emails/messages.</li><li>Assist customers with inquiries, complaints, and service-related issues.</li><li>Provide accurate product/service information and resolve problems effectively.</li><li>Coordinate with internal departments (operations, logistics, etc.) to resolve customer concerns.</li><li>Maintain up-to-date records of customer interactions and transactions.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Escalate unresolved issues to the appropriate internal teams.</li><li>Achieve individual and team performance targets.</li></ul>Requirements:<ul><li>Minimum qualification: Graduate in any discipline.</li><li>Excellent verbal and written communication skills in English (Hindi preferred).</li><li>Strong problem-solving skills and attention to detail.</li><li>Ability to multitask and manage time effectively.</li><li>Proficiency in basic computer applications (MS Office, email, CRM tools).</li><li>Customer-oriented attitude with a passion for service excellence.</li></ul>Shift:Day shiftSalary:As per industry standards (based on experience and qualifications)Why Join Us?<ul><li>Friendly and inclusive work environment</li><li>Opportunities for growth and learning</li><li>Performance-based incentives</li><li>Employee wellness initiatives</li></ul>Interested candidates can send their resumes to Email: krishna.kanth@avaanindia.com or WhatsApp: 9848653525.Job Type: Full-timePay: &#8377;200,000.00 - &#8377;400,000.00 per yearBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Provident Fund</li></ul>Language:<ul><li>English (Preferred)</li><li>Hindi (Preferred)</li></ul>Work Location: In person

Customer Service Executive

Join M&M Logicorp Pvt Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

M&M Logicorp Pvt Ltd

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Customer Service Executive