Qureos Mentor

M&T Bank

<div><div>Thank you for your interest in joining our team!
You are applying to a Teller pipeline requisition. This is not tied to a specific opening, but allows us to keep your information on file and consider you as opportunities become available.<ul><li></li></ul></div>
Overview:
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
Primary Responsibilities:
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer&rsquo;s identified needs. 
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer&rsquo;s immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system. 
Transition identified sales opportunity and provide introduction to appropriate banking partner. 
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately. 
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&amp;T Bank brand.
Maintain M&amp;T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company&rsquo;s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience 
Proven verbal communication skills
Proven interpersonal skills 
Proven ability to demonstrated exceptional customer service 
Well-organized
Proven time management skills
Proven prioritization skills 
Proficient with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Physical Requirements:
Ability to stand for long periods of time 
Prolonged use of hands and fingers 
Ability to lift light to heavy objects weighing 5lbs &ndash; 30 lbs. 
Ability to read fine print 
Ability to interact with customers in an open face to face work environment
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.00 - $30.41 (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<h1 class="jobSectionHeader">
Location</h1>
Wheaton, Maryland, United States of America</div>

Pipeline Full Time Teller- Wheaton, Silver Spring, and Greenbelt Branches

<div><h1 class="jobSectionHeader">Overview:
</h1>This position will be responsible for providing support to their direct team working across several projects/programs to produce standard reports and dashboards, leveraging data captured via Excel worksheets, departmental databases or other existing available data sources.<h2 class="jobSectionHeader">
Primary Responsibilities:
</h2><ul><li>Prepare and produce routine departmental reports and spreadsheets to include but not limited to project or product strategy analysis, historical reporting, work flow analysis, and financial analysis.</li><li>
Responsible for data collection and consolidation for reporting in a format that is easy to use. Maintain and update various departmental reports including but not limited to workbooks, slide deck presentations and dashboards.</li><li>
Perform routine analysis and judgment based work over a single or a few closely related disciplines to support business decisions.</li><li>
Perform routine data review, research, and/or reconciliation.</li><li>
Support continuous improvement of existing processes, develop new processes or enhance existing processes where required including maintenance plans, procedural documentation and custom tools for automation. Identify resources that can be utilized to support business operations or improve existing business processes.</li><li>
Support the planning and implementation of new projects, programs, and plans to achieve short and long term business objectives.</li><li>
Support user certifications; obtain documentation necessary for departmental audits.</li><li>
Participate in the planning, testing, and implementation of new projects, systems, products, and regulatory changes.</li><li>
Assist with technical troubleshooting and escalations, coordinating with business partners, vendors and technology to address issues for the team.</li><li>
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.</li><li>
Promote an environment that supports belonging and reflects the M&amp;T Bank brand.</li><li>
Maintain M&amp;T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.</li><li>
Complete other related duties as assigned.</li></ul><h2 class="jobSectionHeader">
Experience and Education Required:</h2>
Associates degree and a minimum of 2 years related business line experience,
OR in lieu of a degree,
A combined minimum of 4 years higher education and/or work experience.
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<h1 class="jobSectionHeader">
Location</h1>
Williamsville, New York, United States of America</div>

Business Analytics & Reporting Analyst I

<div>Must be fluent in English and Spanish and have reliable transportation.
You will be based out of our Lake Ridge Branch in Woodbridge VA and will support other branches as needed (in Manassas VA).
Overview: 
As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. Float tellers will frequently travel to different branches within a designated area to assist branch staff as needed.
Primary Responsibilities: 
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer&rsquo;s identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer&rsquo;s immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. 
Promote an environment that supports belonging and reflects the M&amp;T Bank brand.
Maintain M&amp;T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities: 
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company&rsquo;s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities: 
Not Applicable
Education and Experience Required: 
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience 
Ability to fluently communicate both verbally and in writing with bank customers in both English and the specified second language. Proficiency to be determined via an assessment. 
Ability to easily travel between branches on an as needed basis 
Proven verbal communication skills 
Proven interpersonal skills 
Proven ability to demonstrated exceptional customer service 
Well-organized 
Proven time management skills 
Proven prioritization skills 
Proficient with internet user-level technology
Physical Requirements: 
Ability to stand for long periods of time 
Prolonged use of hands and fingers 
Ability to lift light to heavy objects weighing 5lbs &ndash; 30 lbs. 
Ability to read fine print 
Ability to interact with customers in an open face to face work environment
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.00 - $30.41 Hourly (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<h1 class="jobSectionHeader">
Location</h1>
Woodbridge, Virginia, United States of America</div>

Bilingual Spanish Teller - Floater - Lake Ridge VA

<div><h1 class="jobSectionHeader">Contact Center Service Representative</h1><h2 class="jobSectionHeader">
Location: Williamsville, NY</h2><h2 class="jobSectionHeader">
Start Date: June 15, 2026</h2><h2 class="jobSectionHeader">
Schedule:</h2><ul><li><h2 class="jobSectionHeader">
Full-time | Monday&ndash;Friday, 12:30 PM&ndash;9:00 PM / Rotating weekend day (Saturday or Sunday) 9:00 AM&ndash;5:00 PM</h2></li><li><h2 class="jobSectionHeader">
Contact Center Hours: Monday&ndash;Friday: 6:00 AM&ndash;9:00 PM/ Saturday &amp; Sunday: 9:00 AM&ndash;5:00 PM</h2></li></ul><h2 class="jobSectionHeader">
Work Arrangement:</h2><ul><li>
First 6 months: 100% on-site</li><li>
After 6 months: If successfully performing, ability to work 1 day from home per week</li></ul><h2 class="jobSectionHeader">
Pay: $19&ndash;$23 per hour (based on experience) + 10% Shift Differential</h2>
Why M&amp;T?
We've become one of the nation's strongest banks by knowing what matters most to our customers &ndash; and our employees. Experience the advantages of working in a large company with the rewards of working in a local, community-focused organization. You'll be encouraged to pursue your personal career goals and make a difference in ways that matter most to you.
About the Role
As a Contact Center Service Representative, you&rsquo;ll be the voice of M&amp;T Bank&mdash;delivering exceptional service during inbound and outbound customer interactions. You&rsquo;ll respond to inquiries about our products and services and provide solutions across various business lines.
What We Offer<ul><li>
Paid training Monday - Friday 12:30pm to 9:00pm for several weeks</li><li>
Overtime and Shift Differential</li><li>
Paid Time Off</li><li>
Health Care Benefits</li><li>
Retirement Savings Plan</li><li>
Tuition Reimbursement</li><li>
Professional Development</li></ul>
Contact Center Hours of Operation<ul><li>
Monday&ndash;Friday: 6:00 AM&ndash;9:00 PM</li><li>
Saturday &amp; Sunday: 9:00 AM&ndash;5:00 PM</li></ul>
What You&rsquo;ll Do?<ul><li>
Identify and/or address customer needs by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank products and/or services.</li><li>
Identify opportunities to suggest alternative Bank products or services to better suit the needs of customers while contributing to customer retention and expanding their overall relationship with the Bank.</li><li>
Research customer complaints or problems related to their accounts or Bank services and resolve them in a timely and accurate manner; escalate complex problems as appropriate to ensure their resolution.</li><li>
Take ownership of the customer issue until resolution or escalation and follow-up with the customer once servicing is complete to ensure their immediate needs and expectations have been met.</li><li>
Understand and adhere to the Company&rsquo;s risk and regulatory standards, policies and controls in accordance with the Company&rsquo;s Risk Appetite. Identify risk-related issues needing escalation to management.</li></ul>
Who Do We Need?
Minimum Qualifications:<ul><li>
High school diploma or equivalent (GED)</li><li>
At least 6 months of proven experience in sales, service, or a related field</li><li>
Strong communication and telephone skills</li><li>
Good organizational and time management abilities</li><li>
Basic familiarity with personal computers</li><li>
Proven problem-solving skills</li><li>
Understanding of customer service principles and their role in relationship-building</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications:</h2><ul><li>
Minimum of 1 year of customer service, sales or related experience</li><li>
Familiarity with Contact Center systems</li><li>
Experience functioning in a fast-paced environment</li></ul>
Ready to Make a Difference?
Apply today and become part of a team that puts people first.
#LI-111
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.31 Hourly (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<h1 class="jobSectionHeader">
Location</h1>
Williamsville, New York, United States of America</div>

Contact Center Service Representative (12:30pm to 9:00pM)

<div>
 
 Overview:
 
 
 
 M&amp;T Bank is looking for a highly skilled Brand Design Lead with a passion for transforming financial services into captivating visual stories. M&amp;T Bank is one of the nation's leading and most respected financial services institutions and we&rsquo;re looking for a talented and experienced design leader to help bring our brand to life.
 
 
 This is a unique opportunity to shape the visual identity of a brand that impacts millions of lives. We're looking for a creative powerhouse who excels in all facets of design and branding, with a proven track record of developing and implementing robust brand standards.
 
 
 Partner with the Creative Director, to oversee creative through ideation, execution and optimization of brand elements/standards. Help to build and support a governance framework that scales across all marketing and customer experience touchpoints. The Creative Lead helps to mentor a team of designers, writers and other creative professionals. Use your omni-channel creative talents to help inspire and shape creative concepts, evangelize brand standards and deliver on brand and business objectives. Works with the Creative Director to engage business stakeholders and agency partners to bring innovative creative strategies and solutions to market and scale brand consistency across all work.
 
 
 If you thrive in a fast-paced corporate environment and are ready to take ownership of a major brand's visual integrity, we&rsquo;d love to hear from you.
 
 
 
 Primary Responsibilities:
 
 
 
 <ul>
 <li>
 Work with the Creative Director to manage the oversight, coordination, execution, and optimization of our brand standards.
 </li>
 <li>
 Work with the Creative Director to evangelize the brand standards, including how we engage colleagues and external partners to understand the brand, how to use our brand elements and what on-brand work looks like in practice. Create excellent and sound creative strategies and solutions for both the M&amp;T Bank and Wilmington Trust brands.
 </li>
 <li>
 Work with partners in marketing to ensure campaigns are consistent with all brand standards and principles, while helping to influence strategic development.
 </li>
 <li>
 Organize and facilitate creative project kickoffs with various stakeholders.
 </li>
 <li>
 Stimulate and share input for creative concept development, guiding the team on development and presentation of ideas.
 </li>
 <li>
 Inspire the creative team to conceive and deliver innovative ideas and solutions that advance brand awareness and adoption among target audiences.
 </li>
 <li>
 Deliver clear tactical recommendations for creative design, copy/content and layout as needed.
 </li>
 <li>
 Collaborate and communicate with key stakeholders to ensure alignment to creative briefs and timelines as needed.
 </li>
 <li>
 Leverage technical and aesthetic expertise in evaluating design and visual assets.
 </li>
 <li>
 Review completed work and work in progress against all applicable standards, providing feedback, as needed.
 </li>
 <li>
 Help to lead and participate in collaborative brainstorming sessions.
 </li>
 <li>
 Assist the Creative Director in the staffing of the creative team and management of outside design resources.
 </li>
 <li>
 Work with the Creative Director to enable the growth and development of the creative team.
 </li>
 <li>
 Stay current with production standards, marketing channels and emerging formats.
 </li>
 <li>
 Demonstrate expert knowledge of brand, advertising, marketing and design trends and best practices.
 </li>
 <li>
 Complete other related duties as assigned.
 
 
 </li>
 </ul>
 
 The Team:
 
 
 
 The Creative Lead role is part of the Brand, Sponsorships and Creative Strategy team aligned to the Office of the Customer at M&amp;T Bank and will report to the Creative Director.
 
 
 Brand creative team mission:
 
 
 The brand creative team&rsquo;s mission is to develop a best-in-class brand and brand experience, upholding our brand standards to drive creative excellence across all brand touchpoints; media, messaging, experiences, products and markets, all while keeping the customer at the core of everything we do.
 
 
 How do we do this:
 
 
 As the &ldquo;creative center of excellence&rdquo; for all things brand, we create and manage our brand assets, create consistent brand experiences and educate and collaborate with internal and external partners.
 
 
 
 Education and Experience Required:
 
 
 
 Bachelor's Degree in graphic design, graphic communications, or related field
 
 
 5 years of graphic design experience or art direction
 
 
 (Or in Lieu of a degree, a combination of 9 years of higher education and relevant experience)
 
 
 Minimum of 4 years of professional experience in brand design, developing and building brand elements and identity systems. Preferably within a large corporate environment, agency supporting corporate clients, or the financial services/fintech industry
 
 
 Experience in creative management or leadership experience in a corporate or agency setting is a plus.
 
 
 Demonstrable experience in designing, documenting, and implementing enterprise-wide brand style guides and governance processes.
 
 
 Proven expertise in your craft with a strong portfolio showcasing a diverse range of design work, with a particular emphasis on corporate branding, visual identity systems, and complex information design.
 
 
 Deep knowledge of all channels (e.g.: web, email, social, broadcast, video, print, outdoor, environmental, experiential, etc.)
 
 
 
 Experience In Hiring, Training And Managing Other Creative Professionals
 
 
 
 Comfortable in helping to manage and contribute to budget planning, project timelines and production schedules as needed.
 
 
 Strong organizational skills and the ability to manage multiple projects simultaneously under tight deadlines.
 
 
 Comfortable working with a wide range of stakeholders and personalities
 
 
 Excellent written and verbal communication skills, with the ability to articulate design decisions and educate non-design stakeholders on brand best practices.
 
 
 Exceptional creative problem-solving and creative presentation skills
 
 
 Proactively bringing new ideas to the table that raise the bar and push mindsets.
 
 
 Endlessly curious and always open to learning
 
 
 Proactively identify opportunities and develop solutions
 
 
 Understanding of data visualization
 
 
 Expert-level proficiency in the Adobe Creative Suite (InDesign, Illustrator, Photoshop), Adobe Express and Figma/Sketch.
 
 
 Photography expertise (guiding and elevating photo direction)
 
 
 Proficient with Microsoft Office (Outlook, Word, PowerPoint, Excel).
 
 
 
 Education and Experience Preferred:
 
 
 
 8 years of graphic design experience or art direction
 
 
 Experience working in an agile environment and with agile project management tools (Jira and Confluence) is a plus
 
 
 Experience working with a Fortune 100 brand is a plus
 
 
 M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $98,500.00 - $164,100.00 Annual (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.
 
 
 
 Location
 
 
 
 Wilmington, Delaware, United States of America
</div>

Brand Design Lead

<div>Must be fluent in Spanish/ English or Korean/ English
Reliable transportation required
Overview: 
As a Bilingual Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. Float tellers will frequently travel to different branches within a designated area to assist branch staff as needed.
Primary Responsibilities: 
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer&rsquo;s identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer&rsquo;s immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. 
Promote an environment that supports belonging and reflects the M&amp;T Bank brand.
Maintain M&amp;T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities: 
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company&rsquo;s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities: 
Not Applicable
Education and Experience Required: 
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience 
Ability to fluently communicate both verbally and in writing with bank customers in both English and the specified second language. Proficiency to be determined via an assessment. 
Ability to easily travel between branches on an as needed basis 
Proven verbal communication skills 
Proven interpersonal skills 
Proven ability to demonstrated exceptional customer service 
Well-organized 
Proven time management skills 
Proven prioritization skills 
Proficient with internet user-level technology
Physical Requirements: 
Ability to stand for long periods of time 
Prolonged use of hands and fingers 
Ability to lift light to heavy objects weighing 5lbs &ndash; 30 lbs. 
Ability to read fine print 
Ability to interact with customers in an open face to face work environment
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.00 - $30.41 Hourly (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<h1 class="jobSectionHeader">
Location</h1>
Annandale, Virginia, United States of America</div>

Bilingual Spanish or Bilingual Korean Full Time Teller - Floater- Annandale VA and surrounding branches

<div><h1 class="jobSectionHeader">Overview:
</h1>Oversees all aspects of Participation Servicing for an assigned portfolio where the Bank sells or buys participation loans. Ensures all payments, advances, rate changes, billing, participation notices, and funds between banks are exchanged timely. Connects servicing activities to the business front office and serves as liaison to lead and participating banks. 
<h2 class="jobSectionHeader">Primary Responsibilities:</h2><ul><li>
Review work received from customer, lead bank or business line. Use independent judgement to outline and deliver instructions to the Servicing team to process the request and complete the work in the commercial lending system.</li><li>
Maintain accurate accounting of daily sweep activity and ensure accurate weekly reconciliation before engaging participating banks with settling accounts.</li><li>
May create all notifications for participating banks, transcribing customer activity processed at M&amp;T Bank and the participant's share of that activity including payment, rate changes, advances.</li><li>
May wire funds to Lead Banks honoring M&amp;T's commitment to participate in any lending activity requested by borrower under executed loan agreements.</li><li>
Manage all customer facing exceptions. Ensure accurate accounting of transactions required to keep portfolio up to date. Work with servicer to correct identified errors and ensure accurate customer billing and interest accruals.</li><li>
Monitor incoming wires and match outgoing or incoming notices received from Lead Banks or sent to Participating Banks ensuring payments are applied to correct accounts.</li><li>
Stay up to date on all current processes and procedures; adapt to changing working environment; work with Lead Portfolio Liaison to update procedures as necessary.</li><li>
Understand all nuances of current and new portfolios. Ensure processing is completed to standards and portfolios are being serviced in accordance with Loan and/or Participation Agreements.</li><li>
Understand and adhere to the Company&rsquo;s risk and regulatory standards, policies and controls in accordance with the Company&rsquo;s Risk Appetite. Identify risk-related issues needing escalation to management.</li><li>
Promote an environment that supports a culture of belonging and reflects the M&amp;T Bank brand.</li><li>
Maintain M&amp;T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.</li><li>
Complete other related duties as assigned.</li></ul><h2 class="jobSectionHeader">
Scope of Responsibilities:
</h2>This position provides a primary role in leading the day-to-day customer care activities for M&amp;T Bank's Commercial Loan Syndication and Participation Loan portfolio, the most sophisticated lending instruments the Bank offers including all Commercial Loan Products. The borrowers are highly sophisticated financial experts creating a high level of variability requiring constant attention. Most processes are manual, requiring a highly qualified analyst and customer care incumbent to properly manage the accounts.<h2 class="jobSectionHeader">
Supervisory/Managerial Responsibilities:</h2>
No Supervisory Responsibilities<h2 class="jobSectionHeader">
Education and Experience Required:
</h2><ul><li>Bachelor's degree and minimum of 2 years' related work experience, inclusive of minimum of 1 year work experience in commercial loan servicing, OR lieu of a degree, a combined minimum of 6 years higher education and /or related work experience inclusive of minimum of 1 year work experience in commercial loan servicing</li><li>
Proficient in the use of personal computers including word processing, spreadsheet and industry specific software</li><li>
Excellent math skills</li><li>
Excellent reading skills</li><li>
Superior communication skills</li><li>
Superior customer service Skills</li><li>
Ability to multi-task and re-prioritize as needed, without losing focus on all tasks</li></ul><h2 class="jobSectionHeader">
Education and Experience Preferred:
</h2><ul><li>Bachelor's Degree in Accounting or Finance</li><li>
Prior work experience in Reconciliation and/ or Accounting Loan Document Review</li></ul><h2 class="jobSectionHeader">
Physical Requirements:</h2>
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $26.00 - $43.34 Hourly (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<h1 class="jobSectionHeader">
Location</h1>
Buffalo, New York, United States of America</div>

Agent Banking Portfolio Liaison

Join M&T Bank and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.