Qureos Mentor

Mabasim Alkhair Trd

Job Title: Customer &amp; Administrator OfficerLocation: My4x4 Automotive Service Center Reports to: Service Manager / Operations Manager Employment Type: Full-TimeJob Purpose:The Customer Service &amp; Administrator Officer plays a vital role in ensuring smooth day-to-day operations at the front desk and in the workshop office. This role is responsible for providing exceptional customer service, handling administrative tasks, managing bookings, and supporting workshop operations through accurate documentation and coordination.Key Responsibilities: Customer Service<ul><li>Greet and welcome customers in a professional and friendly manner.</li><li>Handle inbound calls, emails, and messages regarding inquiries, bookings, and service updates.</li><li>Explain services, quotes, and invoices to customers clearly and confidently.</li><li>Maintain regular communication with customers throughout the repair or service process.</li><li>Handle customer complaints or concerns tactfully and escalate as needed.</li></ul>Administrative Duties<ul><li>Schedule and confirm service appointments, ensuring efficient workshop workflow.</li><li>Prepare job cards, quotes, invoices, and other workshop-related documents.</li><li>Maintain accurate and organized customer and vehicle service records.</li><li>Process payments and manage cash, EFTPOS, and electronic transactions.</li><li>Order and track spare parts as requested by workshop staff.</li><li>Manage petty cash and assist with inventory documentation.</li></ul>Workshop Coordination<ul><li>Coordinate with mechanics and technicians to track job progress and completion.</li><li>Update the job status in management systems (e.g., workshop software or spreadsheets).</li><li>Ensure parts are available and ready for scheduled jobs.</li><li>Maintain a clean and organized reception and office area.</li></ul>Reporting &amp; Compliance<ul><li>Generate daily, weekly, and monthly reports on job progress, customer feedback, and payments.</li><li>Ensure all documentation complies with company policies and industry regulations.</li><li>Support audits, safety inspections, and compliance processes as required.</li></ul>Key Skills &amp; Requirements:<ul><li>Proven experience in customer service and/or administrative roles (automotive experience preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in office software (MS Office, Google Workspace) and familiarity with workshop management systems.</li><li>High attention to detail and a strong sense of responsibility.</li><li>Ability to work in a fast-paced and team-oriented environment.</li><li>A valid driver&rsquo;s license is advantageous.</li></ul>Why Join My4x4 Automotive Service Center?<ul><li>Work with a dedicated and passionate team in the automotive industry.</li><li>Friendly, supportive workplace culture with opportunities for growth.</li><li>Exposure to a wide range of vehicles and mechanical services.</li><li>Competitive remuneration and benefits.</li></ul>Job Types: Full-time, PermanentPay: RO165.000 - RO220.000 per monthAbility to commute/relocate:<ul><li>Muscat: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Customer Service & Administrator Officer

About YouA successful Auto Mechanic will be detail-oriented, have extensive mechanical knowledge and display great physical dexterity.<ul><li>Safety is at the forefront of everything you do</li><li>You have a great &quot;can do&quot; attitude</li><li>You can work under pressure and meet deadlines whilst maintaining a high level of attention to detail</li><li>Team Work</li></ul>Qualifications &amp; Experience<ul><li>Minimum two years of experience</li><li>Experience with 4x4 vehicles is desirable</li><li>Solid diagnostic skills</li><li>Automotive Computer Reprogramming</li><li>Repair and Maintenance all kind of vehicle</li><li>Vehicle Diagnostics</li><li>Communicate in English &amp; Arabic is advantage</li><li>Organizational skills Customer service skills</li><li>Troubleshooting skills</li><li>Familiarity with complex electronic control systems</li><li>Ability to use computerized diagnostic equipment well</li></ul>Job Types: Full-time, PermanentPay: RO160.000 - RO230.000 per month

Automotive Mechanics

My4x4 distributor of ARB, Australia's leading manufacturer, distributor and retailer of 4x4 accessories in Oman, Jeep World is seeking an energetic Sales Person for its Muscat Branch.<ul><li>About the Role</li><li>We are looking for a proactive and knowledgeable Mopar Auto Spare Parts Salesperson to join our team. The ideal candidate is passionate about cars, understands spare parts, and can deliver excellent customer service while driving sales growth.</li><li>Key Responsibilities</li><li>Assist customers in identifying and purchasing the correct Mopar spare parts</li><li>Manage inquiries through phone, WhatsApp, and in-store visits</li><li>Maintain product knowledge of Mopar parts and compatibility</li><li>Prepare quotations, invoices, and follow up with customers</li><li>Coordinate with the warehouse team and My4x4 service center for stock availability</li><li>Build strong customer relationships and ensure repeat business</li><li>Requirements</li><li>Experience in auto spare parts sales (Mopar experience is a strong advantage)</li><li>Strong communication and customer service skills</li><li>Ability to identify parts using catalogs or chassis numbers</li><li>Basic computer skills (billing, WhatsApp, inventory systems)</li><li>Motivated, organized, and able to work in a fast-paced environment</li><li>What We Offer</li><li>Competitive salary + commission</li><li>Supportive team environment</li><li>Career growth opportunities within a fast-expanding automotive business</li><li>A chance to work with a respected brand in the 4x4 and spare parts market</li></ul>The successful candidate will possess the motivation and enthusiasm to achieve company sales targets and enjoy working in a team environment. An exceptional phone manner and basic knowledge of Microsoft Excel and Word is essential.Job Types: Full-time, PermanentPay: RO170.000 - RO250.000 per monthAbility to commute/relocate:<ul><li>Muscat: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Auto Spare Pars & Accessories Sales

Join Mabasim Alkhair Trd and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mabasim Alkhair Trd

About Company

Customer Service & Administrator Officer

Automotive Mechanics

Auto Spare Pars & Accessories Sales