Qureos Mentor

Macy's

Macy's is America’s store for life, offering quality fashion at affordable prices. As the largest retail brand of Macy's, Inc., it operates approximately 640 locations across 43 states, the District of Columbia, Puerto Rico, and Guam, and serves customers in over 100 international destinations through its e-commerce site. Macy's is known for its exclusive brands and community engagement, contributing nearly $50 million annually to local and national charities. The company has a rich history of over 160 years and is recognized for its iconic flagship stores and memorable events like the Macy's Thanksgiving Day Parade.

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Macy&rsquo;s Women's Clothing Selling Support colleague, you&rsquo;ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you&rsquo;ll create meaningful connections through genuine, engaging conversations. You&rsquo;ll actively circulate the sales floor to understand each customer&rsquo;s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you&rsquo;ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment.

This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You&rsquo;ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

How our Selling Colleagues spend their day&hellip;
<ul>
<li>Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they&rsquo;re fully informed and ready to engage, educate, and sell with confidence.</li>
<li>On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.</li>
<li>Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.</li>
<li>They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer&rsquo;s name.</li>
<li>We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.</li>
<li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li>
</ul>
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are
<ul>
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
<li>Must be able to:
<ul><li>Understand and communicate effectively with customers, co-workers, and supervisors</li>
<li>Read and understand employment policies and safety rules/procedures in English</li>
</ul></li><li>Be comfortable communicating and collaborating with customers and colleagues</li>
<li>Meeting daily sales goal challenges</li>
<li>Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits</li>
<li>Enjoy meeting people, learning about them, and sharing information</li>
<li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics</li>
<li>You can handle electronic devices with no problem</li>
</ul>
Essential Physical Requirements You Will Perform
<ul>
<li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.</li>
<li>Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level</li>
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 


STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Retail Selling Support Associate - Womens Clothing, West County Center - Full Time

<div>Be part of an amazing story.

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. 


Job Overview

The Content Designer shapes strategic, meaningful, and user‑centered content that guides customers through Macy&rsquo;s digital experiences. This role designs content as an integral part of the product experience, ensuring that every interaction across Macy&rsquo;s site and app is clear, intuitive, and helpful.

Partnering closely with UX designers, researchers, and product managers from discovery through launch, they define how content supports the overall user journey and business objectives. By combining customer insights, product understanding, and brand‑focused language, the role creates content that reduces friction, builds trust, and empowers customers to shop with confidence.

At the core, the Content Designer demonstrates curiosity about how people think and behave and thrives in collaborative environments where thoughtful debate and iteration lead to better customer experiences. 


What You Will Do
<ul>
<li>Design clear, concise, and user‑centered product content that supports an intuitive digital shopping experience.</li>
<li>Create and optimize content across the full customer journey, including discovery, product pages, bag, checkout, and post‑purchase flows.</li>
<li>Partner with product designers, product managers, researchers, and engineers to integrate content into the product design process from discovery through launch.</li>
<li>Apply content design principles to simplify interactions and reduce friction.</li>
<li>Develop and execute content strategies that address customer needs while aligning with business goals and brand objectives.</li>
<li>Ensure content is accessible, action‑oriented, and easy to understand, meeting digital accessibility standards.</li>
<li>Use research insights, usability testing, and analytics to inform content decisions and continuously improve the customer experience.</li>
<li>Leverage AI tools in day‑to‑day content design work to accelerate ideation, drafting, and iteration.</li>
<li>Contribute to and maintain content standards, terminology, and design system guidelines to ensure consistency across Macy&rsquo;s digital products.</li>
<li>Manage multiple projects simultaneously while maintaining strong attention to detail and meeting deadlines in a fast‑paced environment.</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.</li>
<li>In addition to the essential duties mentioned above, other duties may be assigned.</li></ul> 


Skills You Will Need

User‑centered content design: Designs clear, concise interface content that helps customers complete tasks easily and confidently across digital experiences.

End‑to‑end journey thinking: Creates and optimizes content across the full customer journey, from discovery and product pages through checkout and post‑purchase flows.

UX and product fluency: Applies strong understanding of UX principles, digital product design, and user‑centered design processes to ensure content supports the overall experience.

Strategic content thinking: Develops content strategies that balance customer needs, business objectives, and brand voice while supporting product goals.

Cross‑functional collaboration: Partners effectively with product designers, product managers, researchers, and engineers throughout discovery, design, and launch.

Influence without authority: Advocates for content decisions and guides partners across functions without direct reporting lines.

Research‑driven decision making: Uses customer research, usability testing, analytics, and behavioral data to inform and iterate on content decisions.

Accessibility and inclusive design: Writes accessible, action‑oriented content that meets WCAG standards and supports assistive technologies.

Design system contribution: Contributes to and maintains content standards, terminology, and scalable patterns within design systems to ensure consistency.

AI‑enabled content creation: Leverages AI tools to accelerate ideation, drafting, testing, and iteration while maintaining quality and intent.

Detail‑oriented execution: Maintains high attention to detail across complex product experiences and high‑visibility customer interactions.

Agile delivery: Manages multiple projects simultaneously, adapts quickly to change, and delivers high‑quality work in fast‑paced, iterative environments.

Tool proficiency: Uses tools such as Figma, Jira, and Confluence to collaborate, document decisions, and support product workflows. 


Who You Are
<ul>
<li>Candidates with a bachelor&rsquo;s degree or equivalent work experience in a related field are encouraged to apply.</li>
<li>3&ndash;5 years of experience in content design, UX writing, or product content for digital experiences.</li>
<li>Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.</li>
<li>Able to work a flexible schedule based on department and company needs.</li></ul> 


What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 


Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li></ul> 


Access the full menu of benefits offerings here. 


About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives. 


Join us and help write the next chapter in our story - apply today! 


This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Content Designer

Please go to MacysJobs.com today to apply and see all detail.Are you ready to bring your amazing self to work?At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.Job SummaryThe At Your Service Center Colleague is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.What we can offer you<ul><li>An inclusive, challenging, and refreshingly fun work environment</li><li>Competitive pay and benefits rooted in principles of equity</li><li>Performance incentives and annual merit review</li><li>Merchandise discounts</li><li>Health and Wellness Benefits across medical, dental, vision, and additional insurance</li><li>Retirement Savings Plan with 401k match opportunity</li><li>Employee Assistance Program (mental health counseling and legal/financial advice)</li><li>Resources for continuous learning, career growth, and leadership development</li><li>Paid Time Off</li><li>Fully-Funded education benefits - may include 100% of tuition, books, and fees</li><li>Colleague Resource Groups (CRGs) and give-back/volunteer opportunities</li></ul>What you will do<ul><li>Greet &amp; connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience</li><li>Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer.</li><li>Offer options and solutions to customers to complete the sale</li><li>Wrap-Up the moment to close out the customer&rsquo;s shopping journey, celebrating their purchases and sharing in their excitement</li><li>Assist customers in all aspects of the total store experience, including customers using devices to shop and compare</li><li>Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure collection area is organized so the customer pick-up experience is friction-free</li><li>Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders. Conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer</li><li>Demonstrate knowledge of store products and services to drive sales and minimize returns</li><li>Sell gift cards and work to resolve customers&rsquo; Macy&rsquo;s card issues, as needed.</li><li>Follow store&rsquo;s audit policies and procedures</li><li>Adhere to Asset Protection and inventory control and compliance procedures and follow shortage programs and procedures</li></ul>Skills You Will Need<ul><li>Product Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.</li><li>Communication: Comfortable communicating with customers virtually, via phone, and in person.</li><li>Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.</li><li>Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders.</li><li>Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy&rsquo;s educational resources.</li><li>Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.</li><li>Collaboration: Partnership with the total team to drive sales and deliver the customer experience</li></ul>Who you are<ul><li>Focused on upholding Macy&rsquo;s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate</li><li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.</li><li>Enjoy meeting people, learning about them, and sharing information.</li><li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.</li><li>You can handle electronic devices with no problem.</li><li>Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English.</li><li>No Education or Experience Required.</li></ul>Essential Physical Requirements<ul><li>Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.</li><li>Frequent use of computers and handheld electronic equipment.</li><li>Reaching, including above eye level, crouching, kneeling, stooping and color vision.</li><li>This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders.</li><li>Lifting and moving items weighing up to 30 lbs.</li></ul>About Macy'sNow is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.Bring your creativity, energy and ideas to the Macy's team &ndash; Apply Today! Job Type: Part-timePay: $17.13 - $20.35 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

At Your Service Center Associate PT

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As an At Your Service Center Colleague, you are at the heart of delivering a seamless and personalized shopping experience. You&rsquo;ll support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks - all while upholding Macy&rsquo;s service standards.

This role requires strong multitasking abilities, problem-solving, attention to detail, and a customer-first mindset. You&rsquo;ll thrive in a fast-paced environment where flexibility is key, including working a variety of shifts such as nights, weekends, and holidays.

This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You&rsquo;ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

How our At Your Service Colleagues spend their day&hellip;
<ul>
<li>Every day starts with a positive example. As an At Your Service Colleagues (AYS), you come in energized and ready to make an impact - wearing your name badge with pride, greeting teammates with warmth, and helping ensure the At Your Service areas is clean, organized, and ready for customers. You help set the pace by reviewing sales goals, learning about new arrivals and top-selling items, and staying up to date on trends and promotions - so you&rsquo;re prepared to support the team and engage customers confidently.</li>
<li>In the At Your Service area, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure the collection area is organized so the customer pick-up experience is friction-free</li>
<li>You help maintain a shoppable space by recovering merchandise and keeping the pickup and return areas clean while ensuring timely completion and curbside delivery of Buy Online Pickup In Store (BOPS) orders.</li>
<li>They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer&rsquo;s name.</li>
<li>We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.</li>
<li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li>
</ul>
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are
<ul>
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
<li>Must be able to:
<ul><li>Understand and communicate effectively with customers, co-workers, and supervisors</li>
<li>Read and understand employment policies and safety rules/procedures in English</li>
</ul></li><li>Makes prompt, sound decisions in real time to effectively address customer needs and resolve issues</li>
<li>Be comfortable communicating and collaborating with customers and colleagues</li>
<li>Meeting daily sales goal challenges</li>
<li>Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits</li>
<li>Enjoy meeting people, learning about them, and sharing information</li>
<li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics</li>
<li>You can handle electronic devices with no problem</li>
</ul>
Essential Physical Requirements You Will Perform
<ul>
<li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.</li>
<li>Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level</li>
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 


STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

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Join Macy's and explore 16   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.