Qureos Mentor

Macy's

<div>Be part of an amazing story.

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

Macy's is seeking a strategic media planning leader to create the media plan for all initiatives. The ideal candidate will have a strong track record in planning large scale media campaigns and have extensive experience in building and managing high performing teams, as well as managing key relationships across internal stakeholders, strategic agencies and media partners. The ideal candidate has expert knowledge of media measurement of key brand metrics (e.g. consideration, purchase intent) and ROI/ROAS. They are experienced in working with various media models (MMM, MTA), media analytics and measurement teams to optimize omni sales.

What You Will Do

Media Strategy Development:
<ul>
<li>Set vision, articulate opportunity and lead the media strategy for all marketing plans to deliver business outcomes</li>
<li>Translate data insights into actionable media plans across various channels</li>
<li>Model GRPs to business and brand KPIs, including traffic and sales</li>
<li>Collaborate with cross-functional partners including marketing leads, creative, marketing effectiveness to plan cohesive and impactful campaigns.</li>
<li>Stay up to date on the latest trends in media consumption, opportunities, and consumer insights to inform media plans.</li>
<li>Manage relationships with media agencies and vendors to optimize partnerships and plans</li>
<li>Utilize data-driven insights and media math to optimize media buying, ensuring maximum ROI across various channels.</li>
<li>Identify and evaluate new media opportunities such as emerging channels and technologies to drive innovation in media planning</li>
<li>Build strong working relationships and influence cross-functional partners across Marketing, Creative, Insights &amp; Analytics, Social and Brand Strategy in order to develop innovative, impactful and integrated work and definitions of success</li>
<li>Identify and proactively craft new processes and approaches to leverage paid media to drive brand health and business growth</li>
<li>Drive a results driven mindset throughout the team and instill a high level sense of accountability to achieve goals</li>
<li>Drive performance and efficacy across individual and collective media channels, leveraging quantitative and qualitative insights to influence media strategies, and inform tactical planning, execution and optimization</li>
<li>Maximize effectiveness (positive impact on brand KPIs) and efficiency (optimal use of Media budget)</li>
</ul>
Data-Driven Optimization:
<ul>
<li>Utilize data-driven methodology, analysis, and measurement to improve campaign effectiveness and efficiency.</li>
<li>Analyze audience behavior, media consumption patterns, and campaign effectiveness.</li>
<li>Utilize attribution modeling to measure the impact of different media channels on customer acquisition and sales.</li>
</ul>
Analytical Skills:
<ul>
<li>Demonstrate strong analytical skills to use data to optimize campaign performance.</li>
<li>Write clear and concise data-driven briefs.</li>
<li>Have a strong understanding of advertising, audience targeting, and marketing technologies.</li>
<li>Apply media testing approaches (e.g., audience segmentation, geoX/match market testing).</li>
<li>Leverage analytical models such as MMM/MTA/last click.</li>
</ul>
Team Leadership and Collaboration:
<ul>
<li>Cultivate high-performing teams and foster a collaborative approach across teams.</li>
<li>Work in fast-paced environments with a focus on attention to detail.</li>
<li>Be proactive, solutions-oriented, and articulate strategy and results clearly.</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.</li>
</ul>
Skills You Will Need
<ul>
<li>Strong track record in planning large-scale media campaigns ($100M+) across different media types.</li>
<li>Strong understanding of media measurement and key brand metrics (e.g., consideration, purchase intent).</li>
<li>Expertise in working with various media models (MMM, MTA), media analytics, and measurement teams.</li>
<li>Proven ability to drive omni sales through effective media planning and execution.</li>
<li>Strong analytical skills and data-driven approach.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to write clear and concise data-driven briefs.</li>
<li>Collaborative and solutions-oriented mindset.</li>
<li>Proven ability to work in fast-paced environments and manage multiple projects simultaneously.</li>
<li>Experience in the retail or consumer goods industry preferred.</li>
<li>Proficiency in media planning and buying tools preferred.</li>
<li>Experience with digital media and social media marketing preferred.</li>
</ul>
Who You Are
<ul>
<li>Candidates with a Bachelor&rsquo;s degree or equivalent work experience in a related field are encouraged to apply. 15+ years of experience directly managing campaigns, as well as building and managing high-performing teams required.</li>
<li>Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.</li>
<li>Able to work a flexible schedule based on department and company needs.</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

 Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li>
</ul>
 Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

MARKETING00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Sr. Director, Media Planning

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior, Consumer Insights, is a customer-obsessed problem solver who leverages multiple data sources, including customer experience (CX) data (NPS &amp; CSAT), primary and secondary customer research, customer engagement and behavioral data, and journey analytics, to generate actionable insights and motivate teams into action. They collaborate across functions, partnering with teams in Stores, Digital, Product Management, Marketing &amp; Strategy, to surface points of friction for the customer and serve as a strategic partner in ideating, optimizing, and tracking progress against solutions.

What You Will Do
<ul>
<li>Lead strategic customer research, utilizing CX Feedback, NPD market share data, or primary research.</li>
<li>Own CX measurement and provide strategic support for large-scale and cross-domain initiatives. This involves leveraging data and insights from our established CX survey system, measuring NPS &amp; CSAT, and incorporating additional customer data sources when relevant.</li>
<li>Support CX opportunity business case development, including quantifying the customer impact of experience changes expected to either degrade or improve the customer experience. This includes utilizing the linkage between key CX metrics and sales/profit.</li>
<li>Independently act as a strategic partner in prioritization, solution ideation, and collaboration coordination to address the most significant CX opportunities.</li>
<li>Proactively identify new areas for analysis, refresh surveys based on the strategic objectives of the organization, and ensure that metrics are appropriately used in dashboards, planning goals, KPIs, etc.</li>
<li>Partner and build relationships with key stakeholder teams, including customer and product analytics, digital product management, logistics, store operations, loyalty programs, and personalization.</li>
<li>Collaborate across the Consumer Insights team and other analytics partners to provide context and explanation to data findings.</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li>
</ul>
Skills You Will Need

Analytical Skills: Ability to effectively analyze data from various sources to derive meaningful and actionable insights.

Project Management: Proficient in managing projects, processes, and organizational tasks. Capable of handling multiple projects simultaneously and delivering high-quality results promptly.

Communication: Excellent written and verbal communication skills to influence business partners and senior leaders across the organization.

Interpersonal Skills: Outstanding interpersonal skills, capable of collaborating effectively using a broad range of influence styles to achieve desired outcomes. Regarded as a true team player.

Proactive Work Style: Demonstrates a proactive approach to work and the ability to work independently, managing activities efficiently. Comfortable operating in ambiguous environments and capable of bringing structure to such situations.

Self-Initiative: Self-starter with a strong sense of curiosity, persistence, and flexibility. Possesses a &quot;can-do&quot; attitude and is eager to take on challenges.

Who You Are
<ul>
<li>Candidates with a bachelor&rsquo;s degree or equivalent work experience in a related field are encouraged to apply. MBA preferred.</li>
<li>4-7 years of professional work experience, ideally with ecommerce, omni-channel retail, or management consulting experience.</li>
<li>Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.</li>
<li>Able to work a flexible schedule based on department and company needs.</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - apply today! 


This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 


DIGITAL00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Senior, Consumer Insights - Customer Experience

<div>
 
 Be part of an amazing story.
 
 
 
 Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
 
 
 
 Job Overview
 
 
 
 The Search Engine Optimization Category Specialist plays a hands-on, strategic role within the growing in-house SEO team. They partner with the Senior SEO Content Manager to drive organic growth by planning and executing strategic initiatives. The specialist collaborates closely with site merchandising and technology teams across multiple business units, providing SEO guidance for site changes. They bring expertise in both on-page and off-page SEO for e-commerce and demonstrate a strong track record of building cross-functional relationships and managing complex workflows.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Collaborate with the SEO Senior Manager to drive organic growth through strategic planning and execution.
 </li>
 <li>
 Partner with site merchants to develop a search experience informed by data and customer behavior.
 </li>
 <li>
 Ensure SEO best practices are implemented in collaboration with site merchants to create an optimal search experience for users.
 </li>
 <li>
 Work with the SEO team and agency to analyze data and identify issues and opportunities across the assigned business category.
 </li>
 <li>
 Prepare and maintain insightful reports for internal teams and key stakeholders.
 </li>
 <li>
 Contribute to cross-functional strategies and initiatives involving SEO, PR, SEM, Social, and Creative teams.
 </li>
 <li>
 Apply strong problem-solving skills and effectively communicate complex SEO concepts to non-SEO audiences.
 </li>
 <li>
 Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
 </li>
 <li>
 In addition to the essential duties mentioned above, other duties may be assigned.
 
 
 </li>
 </ul>
 
 Skills You Will Need
 
 
 
 
 Collaboration:
 
 Skilled in working with leadership and cross-functional teams to drive organic growth through strategic planning and execution.
 
 
 
 SEO Implementation:
 
 Proficient in ensuring consistent application of SEO best practices across merchandising to optimize user search experience.
 
 
 
 Data Analysis:
 
 Strong ability to analyze SEO data and identify issues and opportunities for continuous improvement.
 
 
 
 Reporting:
 
 Skilled in preparing clear and actionable SEO reports for internal teams and key stakeholders.
 
 
 
 Cross-Functional Strategy:
 
 Experienced in contributing to integrated marketing strategies involving SEO, PR, SEM, Social, and Creative teams.
 
 
 
 Communication:
 
 Ability to clearly explain complex SEO concepts to non-SEO audiences with strong verbal and written skills.
 
 
 
 Project Management:
 
 Highly organized self-starter with excellent project and time management skills to manage multiple projects simultaneously.
 
 
 
 E-Commerce SEO Expertise:
 
 Deep understanding of SEO specific to e-commerce platforms and strategies.
 
 
 
 Analytical Tools:
 
 Experienced with SEO analytics tools such as Adobe Analytics.
 
 
 
 SEO Platforms:
 
 Skilled in using SEO tools including Screaming Frog, Botify, SEOClarity, and Google Search Console.
 
 
 
 Data Proficiency:
 
 Strong analytical skills with experience in Microsoft Excel or similar applications for data-driven decision making.
 
 
 
 Who You Are
 
 
 
 <ul>
 <li>
 Candidates with a bachelor&rsquo;s degree or equivalent work experience in a related field are encouraged to apply. 3+ years of experience in SEO either in-house or at an agency/consultancy.
 </li>
 <li>
 Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
 </li>
 <li>
 Able to work a flexible schedule based on department and company needs.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
 
 
 
 Some Additional Benefits We Offer Include
 
 
 
 <ul>
 <li>
 Merchandise discounts
 </li>
 <li>
 Performance-based incentives
 </li>
 <li>
 Annual merit review
 </li>
 <li>
 Employee Assistance Program with mental health counseling and legal/financial advice
 </li>
 <li>
 Tuition reimbursement
 
 
 </li>
 </ul>
 Access the full menu of benefits offerings here.
 
 
 
 About Us
 
 
 
 This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.
 
 
 
 Join us and help write the next chapter in our story - apply today!
 
 
 
 
 This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
 
 
 
 
 DIGITAL00
 
 
 
 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
</div>

Search Engine Optimization Category Specialist

<div>Be part of an amazing story.

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The SVP, Executive Creative Director (ECD) will inspire, lead, and build best-in-class breakthrough creative integrated marketing campaigns and ensure a cohesive and innovative brand presence across various consumer touchpoint and platforms.

What You Will Do
<ul>
<li>Provide visionary leadership to the creative team, setting strategic direction and fostering a culture of creativity, collaboration, and excellence</li>
<li>Promote creative improvement and development contributing to a culture of innovation, excellence and accountability</li>
<li>Create unique value propositions based on unmet human needs, societal trends, and product proof points</li>
<li>Articulate compelling insights-based narratives and create visual expressions that resonate with customers and drive brand love</li>
<li>Define and create aspirational worlds of meaningful equities for our brand</li>
<li>Orchestrate brand-defining creative solutions that address strategic business objectives</li>
<li>Develop creative concepts that differentiate the brand and resonate with the target audience</li>
<li>Develop key messaging and positioning that effectively communicates the brand's value proposition</li>
<li>Utilize consumer insights and market data to inform creative decisions and refine campaign strategies</li>
<li>Stay current on industry trends, emerging technologies, and best practices in advertising and creative strategy</li>
<li>Act as a trusted strategic advisor to Macy's CMO and senior leadership, offering valuable insights and recommendations on creative direction and marketing strategies</li>
<li>Drive cross-functional collaboration and alignment by cultivating strong relationships with key stakeholders across departments and levels of the organization, ensuring cohesive brand experiences</li>
<li>Lead the conceptualization and execution of all advertising campaigns, including print, digital, and video content, ensuring alignment with brand standards and strategic objectives</li>
<li>Ensure consistency in brand messaging, imagery, and tone across all creative deliverables, maintaining brand integrity and cohesion</li>
<li>Collaborate with external partners, agencies, and vendors to enhance Macy's creative capabilities and expand its reach and impact in the market</li>
<li>Stay ahead of industry trends and emerging technologies, proactively identifying opportunities for innovation and differentiation in the marketplace</li>
<li>Foster a culture of continuous improvement and excellence within the creative team, instilling a commitment to pushing boundaries and delivering best-in-class creative solutions</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.</li>
</ul>
Skills You Will Need

Strategic Vision: Demonstrated ability to develop and execute creative strategies that align with overarching marketing objectives and brand vision. A strategic thinker with a data-driven approach to decision-making, continuously striving for measurable results.

Inspirational Leadership: Proven track record of providing visionary leadership to creative teams, fostering innovation, collaboration, and excellence.

Cross-Functional Collaboration: Strong collaboration skills to work effectively with diverse teams including marketing, merchandising, and digital departments to ensure cohesive brand experiences.

Brand Development: Expertise in driving the development of visually compelling assets and multimedia content that resonate with target audiences, reinforcing brand identity and values.

Talent Development: Proven ability to recruit, mentor, and develop high-performing creative teams, fostering professional growth and succession planning.

Communication: Excellent communication, collaboration, and interpersonal skills, enabling the ability to influence and inspire cross-functional teams.

Efficient Project Management: Strong project management skills to effectively prioritize and manage multiple projects in a fast-paced environment, ensuring timely delivery and quality outcomes.

Who You Are
<ul>
<li>Candidates with a bachelor&rsquo;s degree or equivalent work experience in a related field are encouraged to apply.</li>
<li>10-15 years of combined experience in creative leadership roles, with a significant portion in agency settings.</li>
<li>10+ years of experience with a proven track record of success in leading creative teams within advertising or marketing agencies, working with diverse clients and industries.</li>
<li>5+ years of experience in retail or consumer-focused environments, demonstrating an understanding or retail-specific challenges and opportunities.</li>
<li>Able to work a flexible schedule based on department and company needs.</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

 Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li>
</ul>
 Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 


MARKETING00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

SVP, Creative and Production

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

Primary responsibility for the Housekeeper is to make sure that the store is cleaned everyday for our customers. Other functions that this position may include are distribution of merchandise bags and boxes and performing carry outs of purchase for customers. Perform other duties as needed.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
Access the full menu of benefits offerings here.

What You Will Do
<ul>
<li>Maintain customer service as the top priority</li>
<li>Project a courteous and professional demeanor to all internal and external customers</li>
<li>Cleaning and maintaining fitting rooms</li>
<li>Picking up trash from registers, restrooms, offices, common areas</li>
<li>Cleaning and re-stocking restrooms</li>
<li>Dusting the sales floor (both high and low)</li>
<li>Maintaining the carpets and tile floors</li>
<li>Ensure that shortage prevention initiatives are executed</li>
<li>Dependable attendance and punctuality</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li>
</ul>
Who You Are
<ul>
<li>No Education Required</li>
<li>1-2 years direct experience</li>
<li>Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers</li>
<li>Resourceful and able to adapt quickly to changing priorities</li>
<li>Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities</li>
<li>Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays</li>
</ul>
Essential Physical Requirements You Will Perform
<ul>
<li>Position requires prolonged periods of standing/walking around store or department</li>
<li>May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders</li>
<li>Ability to use equipment including ladder, vacuum, broom/mop, high-speed buffer, pushcart, hand truck</li>
<li>Frequently lift/move up to 50lbs.</li>
</ul>
About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 


STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Retail Housekeeping Associate, Herald Square - Full Time

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Counter Manager in the Macy's Cosmetics Department, you will be responsible for managing all aspects of a cosmetics line, including coaching a team of skilled Beauty Advisors. You will also engage with customers to learn about their beauty and style choices, enhance your creativity through customer consultation and make-up and product application, and feel satisfied when your skills and passion for beauty help you and your team reach sales targets.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
Access the full menu of benefits offerings here.

What You Will Do
<ul>
<li>Inspire teamwork to reach sales goals and elevate the customer experience</li>
<li>Create lasting connections with customers who are passionate about cosmetics, beauty, and fragrance</li>
<li>Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results</li>
<li>Develop and implement business driving events to achieve department goals</li>
<li>Supervise proper presentation, organization, storing, and replenishment of stock</li>
<li>Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals</li>
<li>Meet and exceed your own and the company&rsquo;s sales goals</li>
<li>Work well with vendors to get the best business outcomes</li>
<li>Manage vendor events and promotions, including scheduling and execution</li>
<li>Maintain compliance with all hygiene standards</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li>
</ul>
Skills You Will Need

Leadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.

Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.

Analytical Skills: Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.

Communication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.

Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

Creativity and Strategic Thinking: Ability to think creatively, strategically, and technically to address business challenges and opportunities.

Detail Orientation: Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met

Collaboration: Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience

Who You Are
<ul>
<li>Able to coach and provide feedback to Beauty Advisors to exceed daily goals</li>
<li>Possess a passion and a business-minded attitude to succeed in a performance-based setting</li>
<li>Able to resolve customer problems in a constructive and forward-looking way and of managing multiple tasks at once in a fast-paced environment</li>
<li>Enthusiasm for the beauty industry and the skills to provide outstanding customer care</li>
<li>Strong organizational skills to manage multiple tasks at once while maintaining superior results</li>
<li>Flexible and able to use sound judgment in ambiguous situations</li>
<li>Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality</li>
<li>3 to 5 years of relevant work experience</li>
</ul>
Essential Physical Requirements You Will Perform
<ul>
<li>This position requires lifting, constant moving, standing, and reaching with arms and hands.
<ul><li>Involves standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders</li>
<li>Reaching, including above eye level, crouching, kneeling, stooping and color vision.</li>
</ul></li><li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
</ul>
About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 


BEAUTY00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Retail Cosmetics Sales Counter Manager - Trend Beauty, Cherry Hill - Full Time

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer engagement&mdash;delivering genuine hospitality through personalized consultations, expert product application, and a deep understanding of each customer&rsquo;s beauty and style preferences.

You&rsquo;ll inspire teamwork to drive sales and elevate the customer experience by creating meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized service.

In addition to meeting and exceeding sales goals, you&rsquo;ll analyze business performance, execute vendor events and promotions, and partner with vendors and store leadership to grow the business. You'll also oversee stock presentation, hygiene standards, and team performance to ensure an exceptional and polished brand experience.

How our Counter Managers spend their day&hellip;
<ul>
<li>Every day starts with a positive example. As a Counter Manager, you come in energized and ready to inspire your team - wearing your name badge with pride, greeting colleagues with genuine warmth, and ensuring your counter is polished, organized, and fully prepared to welcome customers. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you're equipped to lead with confidence, support your team, and deliver exceptional service to every customer.</li>
<li>On the floor, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships.</li>
<li>You help maintain a shoppable space by ensuring testers are clean and well-stocked, signage and pricing are current, and displays reflect brand standards. You lead by example, jumping in to support merchandising updates and keeping the space visually appealing and welcoming throughout the day.</li>
<li>You help the team Finish Strong - by coaching them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customer&rsquo;s name and adding a personal touch.</li>
<li>You know that service starts with each other. You model collaboration, honesty, and care - supporting your peers so the whole team can better serve our customers and communities.</li>
<li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li>
</ul>
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are and What You Will Do
<ul>
<li>Deliver exceptional customer service through personalized consultations and expert product knowledge</li>
<li>Build lasting relationships with clients and drive client development through outreach and follow-up</li>
<li>Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results</li>
<li>Plan and execute in-store and vendor-led events to drive traffic and engagement</li>
<li>Maintain brand standards through proper merchandising, hygiene, and stock replenishment</li>
<li>Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits</li>
<li>Collaborate with vendors, personal stylists, and store leadership to optimize outcomes</li>
<li>Resolve customer concerns in a professional and customer-first manner</li>
<li>Stay informed on new launches, best-sellers, and beauty trends to support team education</li>
<li>Manage multiple priorities in a fast-paced environment with strong attention to detail</li>
<li>Demonstrate flexibility, sound judgment, and a passion for the beauty industry</li>
<li>3&ndash;5 years of relevant retail, beauty, or leadership experience preferred</li>
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
<li>Must be able to:
<ul><li>Understand and communicate effectively with customers, co-workers, and supervisors</li>
<li>Read and understand employment policies and safety rules/procedures in English</li>
</ul></li></ul>Essential Physical Requirements You Will Perform
<ul>
<li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.</li>
<li>Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level</li>
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 


BEAUTY00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Retail Cosmetics Sales Counter Manager - Tom Ford Beauty, Walnut Creek Broadway Plaza - Full Time

Join Macy's and explore 33   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.