Qureos Mentor

Macy's

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Asset Protection oversees one of the highest shortage locations, with an elevated scope of responsibility that may include executive direct reports and increased staff levels, higher Sales Volume, or significant Shortage risk. They serve as the subject matter expert on Asset Protection and Shortage Reduction Strategies within their location, the experience they bring in asset protection and shortage reduction is essential in supporting the overall company goal for topline results.

What You Will Do

Shortage
<ul>
<li>Lead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness programs</li>
<li>Develop relationships with Store, Division, and Regional leaders to gain support towards achieving shortage goals</li>
<li>Manage and monitor internal and external theft investigations, apprehensions, and recoveries</li>
<li>Analyze theft trends through the utilization of available AP Reports, Systems, and Technology</li>
<li>Establish a high level of shortage awareness and effectiveness determined by audit results</li>
<li>Ensure that all AP policies and procedures are thoroughly understood by the AP team and executed effectively</li>
<li>Manage and monitor payroll expenses</li>
<li>Support the preparation, take, and reconciliation of the annual inventory process</li>
<li>Focus on significant shortage opportunities and develop action plans with a higher level of impact to improve location and district results</li>
<li>Assume an elevated leadership role within the division to include special projects beyond the normal scope of responsibility</li>
</ul>
Customer
<ul>
<li>Uphold Macy&rsquo;s commitment to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and associate</li>
<li>Role model exemplary service and lead the Asset Protection team to provide an outstanding shopping experience</li>
<li>Ensure selling floor merchandise protection standards are maintained; conduct AP audits and review for action opportunities</li>
<li>Drive an awareness culture focused on prevention by ensuring the store population is educated on Asset Protection best practices</li>
<li>Maintain safety awareness and a safe shopping and work environment for customers and colleagues</li>
<li>Handle proprietary, sensitive, and confidential information</li>
<li>Manage high-profile incidents and special event management</li>
<li>Participate in visits with senior leadership</li>
</ul>
People
<ul>
<li>Recruit and develop qualified Asset Protection talent by creating and supporting a culture that values retention, career development, and succession planning</li>
<li>Achieve results through managing others, including direct reports who are often hourly colleagues and leaders</li>
<li>Play an influential role in the development of high-potential leaders</li>
<li>Lead innovative projects and foster idea sharing among peers</li>
<li>Establish yourself as an influential leader</li>
<li>Address colleague concerns in a reasonable and fair manner, consistent with the values expected by the Company</li>
<li>Leverage partnerships and foster relationships with local law enforcement, prosecutors, and community leaders</li>
<li>Support Macy&rsquo;s Brand values, including the commitment to community service opportunities and &lsquo;Give Back&rsquo; opportunities</li>
<li>Maintain regular, dependable attendance, and punctuality</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li>
<li>In addition to the essential duties mentioned above, other duties may be assigned</li>
</ul>
Skills You Will Need

Leadership: Demonstrated ability to lead and inspire teams to achieve shortage prevention goals, while upholding company values and fostering a positive work environment

Strategic Thinking: Capacity to develop and execute effective shortage prevention strategies tailored to the unique needs and challenges of the location

Relationship Building: Strong interpersonal skills to establish and maintain relationships with Store, Division, and Regional leaders, gaining support for shortage reduction initiatives

Analytical Skills: Proficiency in analyzing theft trends and utilizing available reports, systems, and technology to identify and address areas of concern proactively

Communication: Clear and concise communication skills, both verbal and written, to effectively convey information to diverse audiences, including senior leadership, colleagues, and external partners

Adaptability: Capacity to handle high-pressure situations with professionalism and composure, adapting strategies as needed to address evolving challenges

Time Management: Strong organizational skills to effectively manage resources, prioritize tasks, and meet deadlines while maintaining regular attendance and punctuality

Who You Are
<ul>
<li>Candidates with a High School Diploma or equivalent are encouraged to apply.
<ul><li>3-5 years of prior Asset Protection management experience</li>
</ul></li><li>This position requires heavy lifting, constant moving, standing, and reaching with arms and hands
<ul><li>Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders</li>
<li>May involve reaching above eye level</li>
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
</ul></li><li>Able to sustain long periods enclosed in surveillance areas</li>
<li>Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - apply today! 


This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 


STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Manager, Asset Protection

<div>Be part of an amazing story.

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. 


Job Overview

The VP, Loyalty &amp; Customer Lifetime Value serves as a strategic, customer-obsessed leader responsible for defining and evolving how Macy&rsquo;s delivers value to its customers. This executive leads the Loyalty &amp; Customer Lifetime Value team and plays a pivotal role in shaping Macy&rsquo;s future event architecture, promotional strategy, and loyalty and credit programs.

The VP focuses on deepening customer engagement, strengthening long-term relationships, and driving profitable, sustainable growth. In close partnership with the Chief Customer &amp; Digital Officer, Chief Merchandising Officer, and Chief Marketing Officer, this leader helps shape the future of Macy&rsquo;s value proposition.

By leveraging data-driven insights, omnichannel program innovation, and cross-functional collaboration, the VP drives Customer Lifetime Value. The ideal candidate is a strategic thinker and skilled operator with proven expertise in CRM, personalization, and customer retention within the retail or e-commerce sectors. 


What You Will Do
<ul>
<li>Develop and evolve the long-term vision for Macy&rsquo;s loyalty program to drive customer engagement, repeat purchases, and brand affinity. Lead enterprise-wide loyalty and credit programs, ensuring they are compelling, differentiated, and financially sound.</li>
<li>Manage budgeting, marketing operations, compliance, coupon/offer setup, and gift card operations.</li>
<li>Collaborate with Merchandising and Marketing stakeholders to define and drive a comprehensive Customer Value strategy that strengthens engagement and fuels growth.</li>
<li>Partner cross-functionally on event architecture to balance loyalty and promotional strategies, optimize customer impact, and maximize ROI.</li>
<li>Reimagine and modernize the enterprise event and promotional calendar for cohesive customer engagement across channels.</li>
<li>Lead initiatives across all customer lifecycle stages&mdash;acquisition, onboarding, retention, and reactivation&mdash;using advanced segmentation and personalization tactics.</li>
<li>Partner with analytics and data science teams to analyze program performance, customer behavior, and ROI, driving informed strategy and identifying growth opportunities.</li>
<li>Ensure the loyalty program delivers a seamless customer experience across all touchpoints&mdash;in-store, online, mobile, and app&mdash;integrating with marketing, merchandising, and operations.</li>
<li>Build, inspire, and lead a high-performing loyalty and CRM team, fostering a culture of innovation, accountability, and continuous learning.</li>
<li>Work closely with Digital, IT, Merchandising, Finance, and Stores teams to embed loyalty across the business and enhance the overall customer value proposition.</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.</li>
<li>In addition to the essential duties mentioned above, other duties may be assigned.</li></ul> 


Skills You Will Need

Strategic Leadership &ndash; Proven ability to build and execute complex loyalty and customer value strategies that balance customer needs with financial outcomes to drive profitable, sustainable growth.

Customer-Centric Mindset &ndash; Deep passion for delivering exceptional customer experiences by strengthening engagement and long-term relationships through personalized, omnichannel loyalty and retention programs.

Data-Driven Decision Making &ndash; Strong analytical acumen with comfort leveraging data, insights, and ROI analysis to inform strategies and identify growth opportunities.

Cross-Functional Collaboration &ndash; Exceptional skills in partnering with Digital, IT, Merchandising, Marketing, Finance, and Stores teams to embed loyalty across the business and align on promotional and event strategies.

Team Leadership &amp; Development &ndash; Demonstrated success in leading and growing high-performing teams, setting strategic direction, managing performance, and fostering a culture of innovation, accountability, and continuous learning.

Communication &amp; Influence &ndash; Excellent communication skills to articulate vision, influence senior leaders, and drive alignment among diverse stakeholders.

Innovative Mindset &ndash; Ability to reimagine and modernize enterprise event architecture and promotional calendars for cohesive, compelling customer engagement across all channels. 


Who You Are
<ul>
<li>Candidates with a bachelor&rsquo;s degree or equivalent work experience in a related field are encouraged to apply. 10+ years of experience in customer experience or loyalty, preferably within retail or consumer-facing industries.</li>
<li>Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.</li>
<li>Able to work a flexible schedule based on department and company needs.</li></ul> 


What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 


Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li></ul> 


Access the full menu of benefits offerings here. 


About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives. 


Join us and help write the next chapter in our story - apply today! 


This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 


DIGITAL00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

VP, Loyalty & Customer Lifetime Value

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Starbucks Supervisor directs daily operations of the licensed Starbucks caf&eacute; inside Macy&rsquo;s, ensuring an efficient, professional, safe, and profitable operation while upholding Starbucks brand standards and Macy&rsquo;s Foods Division expectations. The Supervisor works alongside Baristas to deliver quality customer service and expertly crafted beverages, modeling the operational standards that define the Starbucks Experience.

The Starbucks Supervisor coaches and develops team members, maintains an encouraging and energetic work environment, and partners with leadership to support sales, profitability, and compliance goals. In this role, the Supervisor positively influences others, strengthens leadership skills, and creates an uplifting experience for both customers and colleagues.

What You Will Do
<ul>
<li>Lead daily caf&eacute; operations, ensuring compliance with Starbucks, Macy&rsquo;s Foods Division, and Health Department standards for safety, sanitation, and product quality.</li>
<li>Deliver an exceptional customer experience by modeling Starbucks&rsquo; customer connection standards and Macy&rsquo;s Selling behaviors.</li>
<li>Train, coach, and motivate colleagues through ongoing feedback and role modeling to maximize team performance, customer satisfaction, and professional development.</li>
<li>Ensure consistent preparation, presentation, and merchandising of all food and beverages to Starbucks standards, making necessary recipe adjustments (e.g., temperature, ingredient quantities, or substitutions) to meet customer requests.</li>
<li>Monitor labor productivity to balance customer service needs with cost control.</li>
<li>Assist with ordering, receiving, inventory management, and invoice processing to maintain stock levels and achieve targeted food and beverage costs.</li>
<li>Monitor sales, expenses, and reports to achieve profit and loss goals, and communicate results and priorities to the team and leadership.</li>
<li>Oversee cash handling and point-of-sale operations in compliance with Macy&rsquo;s and Starbucks policies.</li>
<li>Maintain a clean, professional, and welcoming caf&eacute; environment, serving as a role model for grooming, communication, and workplace conduct.</li>
<li>Partner with store leadership and Starbucks Division Managers to ensure operational excellence and promptly resolve customer concerns.</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.</li>
<li>In addition to the essential duties mentioned above, other duties may be assigned.</li>
</ul>
Skills You Will Need

Leadership &amp; Coaching: Demonstrates strong leadership, communication, and coaching skills to engage, develop, and motivate a high-performing team.

Customer Focus: Commits to delivering exceptional customer experiences and effectively resolves concerns to maintain satisfaction and loyalty.

Organizational &amp; Problem-Solving Skills: Applies solid organizational and problem-solving abilities to manage multiple priorities and ensure smooth caf&eacute; operations.

Business Acumen: Understands basic business principles to support sales goals, control expenses, and ensure accurate cash handling.

Food Safety &amp; Compliance: Knowledgeable in food safety, sanitation, and regulatory standards, maintaining a clean, safe, and compliant caf&eacute; environment.

Who You Are
<ul>
<li>Candidates with a High School diploma or equivalent are encouraged to apply. Retail, food service, or customer service experience preferred.</li>
<li>Must be ServSafe certified or have food handler permit as required by state or local health department.</li>
<li>This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.</li>
<li>Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy&rsquo;s Inc. reserves the right to amend this job description at any time. Macy&rsquo;s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 


FOODS00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Starbucks Supervisor, Lenox Square Mall - Full Time

<div>Senior Manager, Technical SEO 


Be part of an amazing story.

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. 


Job Overview

The Senior Manager, Technical SEO leads Macy&rsquo;s enterprise-level search strategy by driving technical implementation in key areas including crawlability, indexation, structured data, performance, and quality assurance. They manage a team of SEO Specialists and collaborate closely with product and engineering partners to ensure SEO best practices are integrated across sprints, site updates, and platform enhancements. 


What You Will Do
<ul>
<li>Oversee audits to assess crawl efficiency, indexation, canonicalization, and Core Web Vitals.</li>
<li>Lead SEO quality assurance both pre- and post-launch for new features, templates, and site updates.</li>
<li>Identify technical SEO opportunities and partner with engineering and product teams to scope, refine, and implement solutions and roadmap features.</li>
<li>Analyze log files and crawl diagnostics to detect and resolve technical issues.</li>
<li>Support implementation of structured data, mobile-first optimization, and JavaScript SEO enhancements.</li>
<li>Ensure proper configuration of robots.txt files, meta tags, and sitemap structures.</li>
<li>Document technical SEO processes and develop scalable, repeatable playbooks.</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.</li>
<li>In addition to the essential duties mentioned above, other duties may be assigned.</li></ul> 


Skills You Will Need

Technical SEO Expertise &ndash; Deep knowledge of crawlability, indexation, canonicalization, Core Web Vitals, and structured data, with proven ability to lead audits and drive site performance improvements.

Cross-Functional Collaboration &ndash; Ability to partner effectively with product, engineering, and analytics teams to scope, communicate, and implement SEO initiatives across the enterprise.

Technical Requirements Development &ndash; Experience translating SEO needs into clear, actionable requirements for engineering and product teams, including for site architecture, rendering, and performance enhancements.

Analytical &amp; Diagnostic Skills &ndash; Proficiency in analyzing log files, crawl diagnostics, and page speed tools to identify and resolve complex SEO issues.

Tool Proficiency &ndash; Strong command of SEO tools such as Google Search Console, Screaming Frog, Botify, PageSpeed Insights, and Adobe Analytics.

HTML &amp; JavaScript Knowledge &ndash; Understanding of HTML, JavaScript frameworks, rendering behavior, and how these impact SEO, especially for mobile-first and dynamic sites.

Team Leadership &ndash; Experience managing SEO specialists and leading SEO-focused workstreams with the ability to develop scalable playbooks and best practices.

Communication &amp; Influence &ndash; Strong written and verbal communication skills with the ability to simplify technical concepts and influence stakeholders across both technical and non-technical functions. 


Who You Are
<ul>
<li>Candidates with a bachelor&rsquo;s degree or equivalent work experience in a related field are encouraged to apply. 5+ years of technical SEO experience for enterprise-level or ecommerce websites.</li>
<li>Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.</li>
<li>Able to work a flexible schedule based on department and company needs.</li></ul> 


What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 


Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li></ul> 


Access the full menu of benefits offerings here. 


About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives. 


Join us and help write the next chapter in our story - apply today! 


This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Sr. Manager, Technical Search Engine Optimization

<div>Be part of an amazing story.

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Site Merchandising Assistant is a member of the Site Merchandising team which supports site operations, testing, and merchandising functions. They enhance Macys.com&rsquo;s success by partnering with business and support teams to ensure flawless site execution and launch new site features and systems enhancements. The team devises and recommends digital strategies that maximize the online assortment and drive site traffic.

The Site Merchandising Assistant is responsible for achieving customer satisfaction and driving digital revenue by analyzing and setting up content on Macys.com. Their objective is to improve the foundation of the website&rsquo;s taxonomy and navigation, work on attribution of products, and analyze data to optimize the customer&rsquo;s discovery and selection. They optimize search, execute promotions and marketing tactics, perform site maintenance, maximize onsite assets, and use analytics to drive sales and conversion. Cross-functional partners include digital analytics, merchants, marketing, creative, pricing, affiliate, SEM, and SEO teams.

What You Will Do
<ul>
<li>Align data across all customer touchpoints and devices, support best practices across the competitive landscape, assist in promotion execution, brand shop execution, and facet and browse optimization.</li>
<li>Optimize Product Detail Pages, including size &amp; fit information, attribution, tagging, page layout, images, reviews, and CGC optimization.</li>
<li>Manage taxonomy optimization, including header fly-outs and left-hand navigation; collaborate with SEO and UX teams to develop best practices.</li>
<li>Optimize on-site search terms, respond to trending phrases, and key brands.</li>
<li>Support optimizing event execution, including promo codes, PWPs, GWPs, sequencing, and boosting.</li>
<li>Assist in driving affiliate and SEM results through weekly submissions of top-performing offers.</li>
<li>Identify online opportunities to increase sales, conversion, and profit performance.</li>
<li>Strategize and collaborate with merchant teams to understand business strategy, objectives, and priorities.</li>
<li>Build strategic cross-functional relationships (Merchants, Marketing, Creative Production, Production, and Internal Site Merchandise Partners) to leverage necessary resources for best-in-class event execution.</li>
<li>Conduct competitive analysis to gain insights and develop strategies.</li>
<li>Seek opportunities to grow the business by improving the customer shopping experience.</li>
<li>Work with business intelligence, experimentation, and relevancy teams to understand and develop comprehensive strategies for site audits.</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li>
</ul>
Skills You Will Need

Data Analysis and Interpretation: Proficient in analyzing and interpreting data, managing Excel, and accurately understanding financial information.

Technical Skills: Proficient with MS Office programs, especially Excel and Outlook, and knowledgeable in digital merchandising tools.

Website Optimization: Skilled in taxonomy optimization, Product Detail Page enhancement, and on-site search term optimization.

Marketing and Promotion Execution: Experienced in executing promotions, event optimization, and supporting affiliate and SEM strategies.

Strategic Thinking and Planning: Capable of identifying sales opportunities, collaborating with merchant teams, and conducting competitive analysis.

Cross-Functional Collaboration: Excellent in building strategic relationships across functions, demonstrating leadership and interpersonal skills.

Customer Focus: Dedicated to achieving customer satisfaction and improving the customer shopping experience.

Communication Skills: Practices effective, clear, and continuous communication, ensuring others are well-informed.

Creative and Analytical Thinking: Thinks creatively, analytically, strategically, and technically to solve problems and innovate.

Project Management: Manages multiple tasks and projects, ensuring site maintenance and optimization of onsite assets.

Business Acumen: Understands the digital retail landscape, competitive best practices, and collaborates with business intelligence teams for strategic site audits.

Who You Are
<ul>
<li>Candidates with a Bachelor&rsquo;s degree or equivalent work experience in a related field are encouraged to apply. 1-2 years of related experience.</li>
<li>Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.</li>
<li>Able to work a flexible schedule based on department and company needs.</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - apply today! 


This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 


DIGITAL00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Site Merchandising Assistant

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager, Diversity, Equity &amp; Inclusion - Supplier supports the development, organization, implementation, management, and reporting of all aspects of Macy&rsquo;s, Inc. Business Diversity Initiative. This role serves as a key resource on industry trends and best practices in business and supplier diversity while staying informed about the availability, capabilities, and development of small and diverse suppliers. The Senior Manager plays a critical role in community relations by interacting with the supplier community, national advocacy and trade organizations, and internal cross-functional colleagues focused on the development and economic empowerment of small and diverse entrepreneurs and companies.

What You Will Do
<ul>
<li>This position is responsible for collecting, tracking, and reporting metrics to ensure program goals are met, including:
<ul><li>Serve as a subject matter expert by providing consolidated reports on spending with small and diverse suppliers and external benchmarking on emerging practices, including laws, regulations, and best practices, to management periodically.</li>
<li>Create dashboards to analyze diversity spending and other data across the enterprise.</li>
<li>Regularly produce and assimilate Macy&rsquo;s, Inc. Business Diversity Results and Reports.</li>
<li>Compile reports into presentations for internal and external use.</li>
<li>Share business diversity successes and challenges with internal and external professionals, while recommending strategies to close gaps.</li>
<li>Report to internal stakeholders and key partners, ensuring compliance with annual reporting requirements, while coordinating activities to achieve results.</li>
<li>Monitor and analyze trends and benchmark data to report on corporate and industry impacts in a timely manner.</li>
<li>Collaborate with Category Managers to conduct annual Category Strategy Analysis.</li>
</ul></li><li>Manage the process of identifying and maintaining supplier diversity status to ensure the integrity of the initiative.</li>
<li>Drive the Multi-Tier program (Tier 1 &amp; 2) and oversee timely and accurate reporting.</li>
<li>Develop and maintain mutually beneficial relationships with selected diverse firms and internal stakeholders.</li>
<li>Work with Retail and Non-Retail leads or functional stakeholders to pre-qualify suppliers, review performance, resolve issues, and provide guidance to enhance supplier capabilities and growth opportunities.</li>
<li>Manage the Business Diversity Initiative website, including content maintenance and updates.</li>
<li>Lead and engage in the preparation of internal and external events and conferences that promote and recognize supplier diversity efforts.</li>
<li>Expand effective working relationships with Macy&rsquo;s, Inc. partners and affiliated support organizations, including Merchandising, Planning, Operations, Procurement, Finance, Digital, Marketing, and Legal.</li>
<li>Provide ongoing support to Business Diversity Leads as requested.</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.</li>
<li>Perform additional duties as business needs arise.</li>
</ul>
Skills You Will Need

Strategic Leadership: Ability to lead cross-functional teams to measure and understand progress toward corporate objectives for increased diversity across the enterprise.

Relationship Building: Develop strong relationships with Retail and Non-Retail professionals, internal colleagues, the small and diverse supplier community, and external advocacy organizations.

Analytical Skills: Conduct thorough analysis, develop actionable recommendations, and create implementation plans to enhance business diversity efforts.

Project Management: Prioritize activities effectively and manage multiple tasks to drive maximum benefit.

Problem-Solving: Strong analytical and problem-solving skills to navigate challenges and identify solutions.

Process Development: Skill in understanding and developing process flows for improved operational efficiency.

Negotiation and Conflict Resolution: Excellent negotiating, consensus-building, and conflict resolution skills to facilitate collaboration.

Communication: Extensive communication and teamwork skills with internal and external stakeholders, coupled with strong written and verbal abilities.

Adaptability: Demonstrated ability to work effectively in a rapidly changing environment and represent the Business Diversity Initiative confidently.

Technical Proficiency: Proficient in computer software applications such as MS Excel, PowerPoint, SharePoint, and Outlook.

Facilitation Skills: Experience in facilitating and leading work groups, process teams, and focus groups.

Independence: Ability to complete tasks and initiatives with minimal supervision, while being self-directed and open to counsel from superiors.

Organizational Skills: Strong organizational skills to manage multiple projects and deadlines effectively.

Who You Are
<ul>
<li>Candidates with a bachelor&rsquo;s degree or equivalent work experience in a related field are encouraged to apply.</li>
<li>Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.</li>
<li>Able to work a flexible schedule based on department and company needs.</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

 Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li>
</ul>
 Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.
Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 


CORP00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Senior, Diversity, Equity and Inclusion - Supplier

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li>
</ul>
Access the full menu of benefits offerings here.

What You Will Do
<ul>
<li>Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service.</li>
<li>Lead colleagues in the execution and completion of assigned tasks.</li>
<li>As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding.</li>
<li>Ensure high-level of customer service through problem-solving and customer-focused resolutions.</li>
<li>Enhance the in-store customer experience by promoting our Macy's mobile app.</li>
<li>Meet with People Leaders throughout the day to plan and monitor total store activities.</li>
<li>Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.</li>
<li>Perform store opening and closing procedures, including accessing alarm system and settling the registers.</li>
<li>Lead and participate in the adherence to our best in class merchandise standards.</li>
<li>Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.</li>
</ul>
Who You Are
<ul>
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
<li>Proficient in communicating effectively with customers and providing clear direction to colleagues</li>
<li>Self-starter in adapting quickly to changing customer expectations and needs</li>
<li>Resourceful and able to adapt quickly to changing priorities and deadlines</li>
<li>1-2 years of direct retail experience preferred</li>
<li>High school diploma or equivalent</li>
</ul>
Essential Physical Requirements You Will Perform
<ul>
<li>This position requires lifting, constant moving, standing, and reaching with arms and hands.
<ul><li>Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders</li>
<li>Reaching, including above eye level, crouching, kneeling, stooping and color vision.</li>
</ul></li><li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
</ul>
About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 


STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Selling and Support Captain, Montgomery - Full Time

Join Macy's and explore 105   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.