Qureos Mentor

Macy's

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Macy&rsquo;s Women's Clothing Selling Support colleague, you&rsquo;ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you&rsquo;ll create meaningful connections through genuine, engaging conversations. You&rsquo;ll actively circulate the sales floor to understand each customer&rsquo;s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you&rsquo;ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment.

This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You&rsquo;ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

How our Selling Colleagues spend their day&hellip;
<ul>
<li>Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they&rsquo;re fully informed and ready to engage, educate, and sell with confidence.</li>
<li>On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.</li>
<li>Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.</li>
<li>They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer&rsquo;s name.</li>
<li>We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.</li>
<li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li>
</ul>
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are
<ul>
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
<li>Must be able to:
<ul><li>Understand and communicate effectively with customers, co-workers, and supervisors</li>
<li>Read and understand employment policies and safety rules/procedures in English</li>
</ul></li><li>Be comfortable communicating and collaborating with customers and colleagues</li>
<li>Meeting daily sales goal challenges</li>
<li>Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits</li>
<li>Enjoy meeting people, learning about them, and sharing information</li>
<li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics</li>
<li>You can handle electronic devices with no problem</li>
</ul>
Essential Physical Requirements You Will Perform
<ul>
<li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.</li>
<li>Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level</li>
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 


STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Retail Selling Support Associate - Womens Clothing, Southshore - Part Time

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As an At Your Service Center Colleague, you are at the heart of delivering a seamless and personalized shopping experience. You&rsquo;ll support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks - all while upholding Macy&rsquo;s service standards.

This role requires strong multitasking abilities, problem-solving, attention to detail, and a customer-first mindset. You&rsquo;ll thrive in a fast-paced environment where flexibility is key, including working a variety of shifts such as nights, weekends, and holidays.

This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You&rsquo;ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

How our At Your Service Colleagues spend their day&hellip;
<ul>
<li>Every day starts with a positive example. As an At Your Service Colleagues (AYS), you come in energized and ready to make an impact - wearing your name badge with pride, greeting teammates with warmth, and helping ensure the At Your Service areas is clean, organized, and ready for customers. You help set the pace by reviewing sales goals, learning about new arrivals and top-selling items, and staying up to date on trends and promotions - so you&rsquo;re prepared to support the team and engage customers confidently.</li>
<li>In the At Your Service area, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure the collection area is organized so the customer pick-up experience is friction-free</li>
<li>You help maintain a shoppable space by recovering merchandise and keeping the pickup and return areas clean while ensuring timely completion and curbside delivery of Buy Online Pickup In Store (BOPS) orders.</li>
<li>They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer&rsquo;s name.</li>
<li>We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.</li>
<li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li>
</ul>
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are
<ul>
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
<li>Must be able to:
<ul><li>Understand and communicate effectively with customers, co-workers, and supervisors</li>
<li>Read and understand employment policies and safety rules/procedures in English</li>
</ul></li><li>Makes prompt, sound decisions in real time to effectively address customer needs and resolve issues</li>
<li>Be comfortable communicating and collaborating with customers and colleagues</li>
<li>Meeting daily sales goal challenges</li>
<li>Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits</li>
<li>Enjoy meeting people, learning about them, and sharing information</li>
<li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics</li>
<li>You can handle electronic devices with no problem</li>
</ul>
Essential Physical Requirements You Will Perform
<ul>
<li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.</li>
<li>Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level</li>
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 


STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

At Your Service Center Associate, Domain - Part Time

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Talent Acquisition Coordinator introduces job candidates and new colleagues to Macy&rsquo;s as they apply, interview, and begin their employment, and oversees a variety of administrative functions.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What You Will Do
<ul>
<li>Identify hiring needs by reviewing reports and building relationships with local leaders and centralized partners.</li>
<li>Post and maintain open positions on internal and external job boards; collaborate with partners to complete job templates in the Applicant Tracking System (ATS).</li>
<li>Manage candidates through the ATS, assisting with recruitment activities such as interview scheduling, job fair coordination, and candidate greetings.</li>
<li>Partner with Recruitment Operations and People Leaders to coordinate screening, interview calendars, and scheduling logistics.</li>
<li>Assist with pre-employment processes, including ordering and monitoring background checks and drug screenings; provide status updates to People Leaders and candidates.</li>
<li>Schedule new hire start dates, notify People Leaders, and oversee the completion of new hire paperwork, orientation, and badge issuance.</li>
<li>Provide new hires with resources on benefits, tax forms, direct deposit, and AskHR; facilitate payment for time spent on onboarding activities as needed.</li>
<li>Manage job postings and candidate disposition when new hires do not report as scheduled.</li>
<li>Obtain systems access for new hires and forward completed files to Colleague Services per company standards.</li>
<li>Input and maintain colleague data, including status changes, transfers, promotions, and corrections.</li>
<li>Participate in compliance audits, including I-9 reverifications and required postings.</li>
<li>Respond to information requests from Colleague Advisors and forward appropriate file details.</li>
<li>Assist People Leaders with attendance tracking and facilitate final pay documentation for exempt and non-exempt colleagues.</li>
<li>Maintain regular, dependable attendance and punctuality.</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.</li>
<li>In addition to the essential duties mentioned above, other duties may be assigned.</li>
</ul>
Skills You Will Need

Recruitment Operations: Demonstrated ability to manage end-to-end recruitment processes, including job postings, interview coordination, candidate tracking, and onboarding activities using an Applicant Tracking System (ATS).

Communication: Strong verbal and written communication skills with the ability to clearly convey information, build relationships, and maintain open and continuous communication with candidates, People Leaders, and cross-functional partners.

Organization and Attention to Detail: Excellent organizational skills with the ability to manage multiple priorities, maintain accurate records, and ensure timely completion of tasks related to hiring, onboarding, and colleague data management.

Collaboration: Proven ability to partner effectively with local leaders, centralized HR teams, and recruitment operations to align on hiring needs, coordinate efforts, and deliver a seamless candidate experience.

Technical Proficiency: Proficiency in Microsoft Office (Excel, Word, Outlook) and the ability to quickly learn and navigate HR systems, scheduling tools, and onboarding platforms.

Customer Service Orientation: Strong focus on providing a positive, supportive experience for candidates and new hires by responding promptly to inquiries and guiding them through pre-employment and onboarding processes.

Problem Solving: Ability to think critically and proactively resolve issues related to hiring, scheduling, onboarding, or data entry while maintaining a solution-oriented mindset.

Adaptability: Comfortable in a fast-paced, dynamic environment with the flexibility to shift priorities and schedules based on evolving business needs.

Confidentiality and Compliance: Committed to handling sensitive information with discretion and supporting compliance activities such as I-9 reverification, background checks, and required postings.

Who You Are
<ul>
<li>Candidates with a High School diploma or equivalent are encouraged to apply.
<ul><li>2+ years of Human Resources, administrative, or customer service experience preferred.</li>
</ul></li><li>Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.</li>
<li>Able to work a flexible schedule based on department and company needs.</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy&rsquo;s Inc. reserves the right to amend this job description at any time. Macy&rsquo;s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 


WAREHOUSE00

HRCOM00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Seasonal Talent Acquisition Coordinator ONSITE, Columbus - Full Time

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Style Merchandise Execution ensures that every Macy's store customer enjoys an exceptional shopping experience. They lead a team in ensuring merchandise is presented attractively. Responsible for overseeing all merchandising activities, including product movement, price changes, signage, visual execution, event set-up, and reverse logistics, they bring creativity, visual flair, and trend knowledge to create inspiring fashion displays. They also cultivate a supportive work environment for an inclusive team, using coaching, training, and positive management to motivate and inspire.

What You Will Do
<ul>
<li>Apply your fashion and merchandise execution experience and knowledge to drive sales and profits</li>
<li>Implement optimal merchandise execution standards by interpreting seasonal and monthly execution guides and tailoring them to store architecture and product assortment</li>
<li>Lead the communication, execution, and training of visual merchandising directives, merchandising standards for each business category, and brand partner requirements to ensure the store floor is customer-ready at all times</li>
<li>Create stunning store displays using various resources</li>
<li>Strategize on pricing, signage, visual presentation, events, and merchandising</li>
<li>Provide strategic support for Own Your Style fixtures, fashion trends, and setups</li>
<li>Lead DEI initiatives through mannequin and trend presentations that inspire customers to discover their personal style</li>
<li>Document your work with photos to create visual resources that educate and inspire others</li>
<li>Train the Manager of Sales &amp; Customer Service on merchandising execution standards and techniques</li>
<li>Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish work strategy; provide insight and decision support; direct and manage the team to meet or exceed performance and behavioral expectations; address and resolve concerns</li>
<li>Coach team members in effective merchandising techniques</li>
<li>Manage inventory, including receipt flow, placement, and stockroom organization</li>
<li>Work a flexible retail schedule, including days, evenings, weekends, and holidays</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li>
<li>In addition to the essential duties mentioned above, other duties may be assigned</li>
</ul>
Skills You Will Need

Fashion and Merchandise Execution: Ability to apply experience and knowledge to drive sales and profits through effective merchandising

Visual Merchandising: Proficiency in leading the communication, execution, and training of visual merchandising directives to ensure a customer-ready store environment

Strategic Thinking: Ability to strategize on pricing, signage, visual presentation, events, and overall merchandising to enhance sales and customer experience

Trend Awareness: Knowledge and support for fashion trends and Own Your Style initiatives to drive customer engagement

Documentation and Communication: Capability to document work effectively with photos and communicate clear strategies and expectations to the team

Leadership and Team Development: Proficiency in managing, coaching, developing, and motivating a diverse team to achieve performance goals

Inventory Management: Skill in managing inventory flow, placement, and organization to optimize store operations

Effective Communication: Strong skills in communication, writing, and presenting ideas clearly and persuasively

Sense of Urgency: Understanding of prioritization and urgency in a retail environment

Team Collaboration: Enthusiasm for working collaboratively with customers and colleagues to achieve store goals

Technical Proficiency: Competence in using Microsoft suite, computers, and handheld devices for daily operations and communication

Who You Are
<ul>
<li>Candidates with a High School diploma or equivalent are encouraged to apply.
<ul><li>3-5 years of management experience in retail</li>
</ul></li><li>This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
<ul><li>Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders</li>
<li>May involve reaching above eye level</li>
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
</ul></li><li>Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - apply today! 


This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 


STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Manager, Merchandise Execution

At Your Service Center Associate, Pheasant Lane - Flex

At Your Service Center Associate, University Town Center - FL - Full Time

<div>Be part of an amazing story.

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. 


Job Overview

The Content Designer shapes strategic, meaningful, and user‑centered content that guides customers through Macy&rsquo;s digital experiences. This role designs content as an integral part of the product experience, ensuring that every interaction across Macy&rsquo;s site and app is clear, intuitive, and helpful.

Partnering closely with UX designers, researchers, and product managers from discovery through launch, they define how content supports the overall user journey and business objectives. By combining customer insights, product understanding, and brand‑focused language, the role creates content that reduces friction, builds trust, and empowers customers to shop with confidence.

At the core, the Content Designer demonstrates curiosity about how people think and behave and thrives in collaborative environments where thoughtful debate and iteration lead to better customer experiences. 


What You Will Do
<ul>
<li>Design clear, concise, and user‑centered product content that supports an intuitive digital shopping experience.</li>
<li>Create and optimize content across the full customer journey, including discovery, product pages, bag, checkout, and post‑purchase flows.</li>
<li>Partner with product designers, product managers, researchers, and engineers to integrate content into the product design process from discovery through launch.</li>
<li>Apply content design principles to simplify interactions and reduce friction.</li>
<li>Develop and execute content strategies that address customer needs while aligning with business goals and brand objectives.</li>
<li>Ensure content is accessible, action‑oriented, and easy to understand, meeting digital accessibility standards.</li>
<li>Use research insights, usability testing, and analytics to inform content decisions and continuously improve the customer experience.</li>
<li>Leverage AI tools in day‑to‑day content design work to accelerate ideation, drafting, and iteration.</li>
<li>Contribute to and maintain content standards, terminology, and design system guidelines to ensure consistency across Macy&rsquo;s digital products.</li>
<li>Manage multiple projects simultaneously while maintaining strong attention to detail and meeting deadlines in a fast‑paced environment.</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.</li>
<li>In addition to the essential duties mentioned above, other duties may be assigned.</li></ul> 


Skills You Will Need

User‑centered content design: Designs clear, concise interface content that helps customers complete tasks easily and confidently across digital experiences.

End‑to‑end journey thinking: Creates and optimizes content across the full customer journey, from discovery and product pages through checkout and post‑purchase flows.

UX and product fluency: Applies strong understanding of UX principles, digital product design, and user‑centered design processes to ensure content supports the overall experience.

Strategic content thinking: Develops content strategies that balance customer needs, business objectives, and brand voice while supporting product goals.

Cross‑functional collaboration: Partners effectively with product designers, product managers, researchers, and engineers throughout discovery, design, and launch.

Influence without authority: Advocates for content decisions and guides partners across functions without direct reporting lines.

Research‑driven decision making: Uses customer research, usability testing, analytics, and behavioral data to inform and iterate on content decisions.

Accessibility and inclusive design: Writes accessible, action‑oriented content that meets WCAG standards and supports assistive technologies.

Design system contribution: Contributes to and maintains content standards, terminology, and scalable patterns within design systems to ensure consistency.

AI‑enabled content creation: Leverages AI tools to accelerate ideation, drafting, testing, and iteration while maintaining quality and intent.

Detail‑oriented execution: Maintains high attention to detail across complex product experiences and high‑visibility customer interactions.

Agile delivery: Manages multiple projects simultaneously, adapts quickly to change, and delivers high‑quality work in fast‑paced, iterative environments.

Tool proficiency: Uses tools such as Figma, Jira, and Confluence to collaborate, document decisions, and support product workflows. 


Who You Are
<ul>
<li>Candidates with a bachelor&rsquo;s degree or equivalent work experience in a related field are encouraged to apply.</li>
<li>3&ndash;5 years of experience in content design, UX writing, or product content for digital experiences.</li>
<li>Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.</li>
<li>Able to work a flexible schedule based on department and company needs.</li></ul> 


What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 


Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li></ul> 


Access the full menu of benefits offerings here. 


About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives. 


Join us and help write the next chapter in our story - apply today! 


This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Content Designer

Join Macy's and explore 21   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.