Qureos Mentor

MAGRABi Retail Group

<div>
 
 
 JOB PURPOSE
 
 
 
 
 
 
 
 
 
 Deliver the ultimate customer service experience as per MAGRABi standards to create a positive relationship and retain the customers, through identifying the customer needs and advising the customer on the best products and services that meet and satisfy those needs.
 
 
 
 
 
 
 QUALIFICATIONS AND EXPERIENCE
 
 
 
 
 
 
 High school degree or equivalent, Diploma is a plus
 
 
 1-2 years of experience in retail, Optical expertise is a plus
 
 
 
 
 
 
 
 
 
 JOB RESPONSIBILITIES
 
 
 
 
 
 
 Maintain MAGRABi standards by following the pre-set policies and procedures, such as but not limited to: dress code policies, floor attitude, sales policies and code of conduct to maintain the company image.
 
 
 
 
 
 Identify the customer requirements through applying MAGRABi selling procedures, offering different products and services and discussing different promotions to meet customer needs.
 
 
 
 
 
 Ensure the customer receives promises through close follow up on customers&rsquo; requirements and requests with other stakeholders until the service is properly delivered.
 
 
 
 
 
 Shares the responsibility of stock accuracy and products safety, while reporting on issues and variances to contribute to more efficient stock control and maintenance.
 
 
 
 
 
 Handle the invoicing process over the system to adhere to MAGRABi selling standards and to contribute to more efficient sales tracking and recording.
 
 
 
 
 
 Cooperate with team members to achieve overall store goals and enhance the customer experience to build long term customer relations.
 
 
 
 
 
 Ensure meeting the set business plan targets on monthly bases through monitoring his sales performance versus the target revenues and identifying areas of unsatisfactory performance to rectify.
 
 
 
 
 
 
 COMPETENCIES
 
 
 
 
 
 
 Collaborating with others
 
 
 
 
 
 Customer service orientation
 
 
 
 
 
 Initiative &amp; achievement orientation
 
 
 
 
 
 Flexibility
 
</div>

Sales Associate

<div>
 
 
 JOB PURPOSE
 
 
 
 
 
 
 The Payroll &amp; People Operations Manager leads and manages both payroll and people operations to ensure efficient HR processes and accurate, timely compensation. The role oversees payroll administration, legal compliance, and employee relations while driving operational excellence, process improvement, and collaboration across teams and government entities.
 
 
 
 
 
 
 Qualifications and Education:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in accounting, Finance, Human Resources, or a related field
 </li>
 <li>
 In-depth knowledge of payroll processes, tax regulations, and employment laws.
 </li>
 <li>
 Proficiency in using payroll software and tools (SAP is preferred).
 </li>
 <li>
 Strong analytical and problem-solving skills, with attention to detail and accuracy.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 
 
 
 <ul>
 <li>
 Minimum 8 years of experience in payroll, including at least 3 years of experience leading a team.
 </li>
 <li>
 Regional experience in Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Oman, Bahrain and Egypt
 </li>
 </ul>
 
 
 
 
 
 JOB RESPONSABILITIES
 
 
 <ul>
 <li>
 Lead the delivery of accurate, timely payroll and seamless people operations across all MAGRABi regions.
 </li>
 <li>
 Manage payroll processing, including new hires, terminations, salary changes, and incentive calculations, ensuring compliance and consistency.
 </li>
 <li>
 Continuously review and enhance payroll and HR systems to meet evolving business and regulatory requirements.
 </li>
 <li>
 Oversee administration of employee benefits, including medical and social insurance, ensuring effective coordination across all regions.
 </li>
 <li>
 Monitor and enforce adherence to labor laws, tax regulations, and internal policies while advising management on required actions.
 </li>
 <li>
 Review and prepare periodic payroll and HR financial reports, ensuring accuracy and insightful analysis across regions.
 </li>
 <li>
 Manage internal and external payroll audits, as well as compliance reviews related to people operations and payroll tax.
 </li>
 <li>
 Lead people operations initiatives that promote operational excellence, streamline HR processes, and strengthen employee engagement
 </li>
 </ul>
 
 
 
 
 
 COMMUNICATION AND WORKING RELATIONSHIPS
 
 
 
 
 
 
 a. Internal Communication &amp; Working Relations
 
 <ul>
 <li>
 People and Culture Team
 </li>
 <li>
 Finance Team
 </li>
 </ul>
 
 
 
 
 
 
 
 b. External Communication &amp; Working Relations
 
 
 
 
 <ul>
 <li>
 Payroll bank account Manager
 </li>
 <li>
 External auditors
 </li>
 <li>
 Labor-related government entities
 </li>
 </ul>
 
 
 
 
 
 KEY DIMENSIONS AND RELATED JOB RESULTS
 
 
 
 
 
 <ul>
 <li>
 Direct Reports: Yes
 </li>
 <li>
 Indirect Reports: N/A
 </li>
 <li>
 Budget Responsibility: N/A
 </li>
 </ul>
 
 
 
 
 
 KEY COMPETENCIES
 
 
 
 
 
 <ol>
 <li>
 
 Behavioral Competencies
 
 </li>
 </ol>
 
 
 
 <ul>
 <li>
 Customer service orientation
 </li>
 <li>
 Organizational Commitment
 </li>
 <li>
 Analytical Thinking
 </li>
 <li>
 Leading &amp; Developing Others
 </li>
 </ul>
</div>

Manager - Payroll & People Operations

<div>
 
 
 JOB PURPOSE
 
 
 
 Deliver the ultimate customer service experience as per MAGRABi standards to create a positive relationship and retain the customers, through identifying the customer needs and advising the customer on the best products and services that meet and satisfy those needs.
 
 
 
 
 
 
 QUALIFICATIONS AND EXPERIENCE
 
 
 
 
 
 <ul>
 <li>
 Arabic Speaking is a plus
 </li>
 <li>
 High school degree or equivalent, Diploma is a plus
 </li>
 <li>
 1-2 years of experience in retail, Optical expertise is a plus
 </li>
 </ul>
 
 
 
 
 
 
 
 
 JOB RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 Maintain MAGRABi standards by following the pre-set policies and procedures, such as but not limited to: dress code policies, floor attitude, sales policies and code of conduct to maintain the company image.
 </li>
 <li>
 Identify the customer requirements through applying MAGRABi selling procedures, offering different products and services and discussing different promotions to meet customer needs.
 </li>
 <li>
 Ensure the customer receives promises through close follow up on customers&rsquo; requirements and requests with other stakeholders until the service is properly delivered.
 </li>
 <li>
 Shares the responsibility of stock accuracy and products safety, while reporting on issues and variances to contribute to more efficient stock control and maintenance.
 </li>
 <li>
 Handle the invoicing process over the system to adhere to MAGRABi selling standards and to contribute to more efficient sales tracking and recording.
 </li>
 <li>
 Cooperate with team members to achieve overall store goals and enhance the customer experience to build long term customer relations.
 </li>
 <li>
 Ensure meeting the set business plan targets on monthly bases through monitoring his sales performance versus the target revenues and identifying areas of unsatisfactory performance to rectify.
 </li>
 </ul>
 
 
 
 
 
 COMPETENCIES
 
 
 <ul>
 <li>
 Collaborating with others
 </li>
 <li>
 Customer service orientation
 </li>
 <li>
 Initiative &amp; achievement orientation
 </li>
 <li>
 Flexibility
 </li>
 </ul>
 
 
</div>

<div>
 
 
 JOB PURPOSE
 
 
 
 
 
 
 Provide administrative support and coordination for overall front office activities, including the reception area, mail, small purchasing requests and facilities. Also responsible for directing and coordinating office services and related activities, receiving, and directing guests and visitors. Responsible for arranging internal office moves and providing arrangements for office meetings.
 
 
 
 
 
 
 QUALIFICATIONS AND EXPERIENCE
 
 
 
 
 
 <ul>
 <li>
 Preferably bachelor&rsquo;s degree of hospitality or administration.
 </li>
 <li>
 2 years of experience in the office administration,
 </li>
 <li>
 Proficiency with Microsoft Office applications such as Word, Excel, PowerPoint, Outlook etc.
 </li>
 <li>
 Having strong communication and relationship management skills
 </li>
 <li>
 Planning and organizing skills, problem solving and details orientation skills
 </li>
 </ul>
 
 
 
 
 
 JOB RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
 </li>
 <li>
 Supervises and coordinates overall administrative activities for the Office, including meeting rooms reservations and tidiness. Organizing events such as but not limited to birthday parties, team building activities, training arrangements, etc.
 </li>
 <li>
 Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement, and housekeeping of office facilities.
 </li>
 <li>
 Responsible for all travel arrangements, and meeting room bookings (flight tickets, hotel reservations, visa issuing, hotel transfers, issuing purchase orders
 </li>
 <li>
 Responsible for the facilities day-to-day operations (such as couriers, mail, shipments, etc.)
 </li>
 <li>
 Supervise office clerk, plans driver&rsquo;s agenda and root based on ad-hoc business needs.
 </li>
 <li>
 Handle petty cash for guests&rsquo; reception and for the purchase of office supplies and stationery.
 </li>
 <li>
 Managing third parties, and office service vendors, price negotiation, and managing their contracts
 </li>
 <li>
 Develops and maintains office forms and procedures and assists with administrative tasks.
 </li>
 <li>
 Answers central telephone system and directs calls accordingly.
 </li>
 <li>
 Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department.
 </li>
 <li>
 Assists visitors with the use of department facilities.
 </li>
 </ul>
 
 
 
 
 
 COMPETENCIES
 
 
 <ul>
 <li>
 Collaborating with others
 </li>
 <li>
 Customer Service Orientation
 </li>
 <li>
 Initiative &amp; Achievement Orientation
 </li>
 <li>
 Flexibility
 </li>
 </ul>
 
 
</div>

Office Administrator

Join MAGRABi Retail Group and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MAGRABi Retail Group

ABOUT_COMPANY

Sales Associate

Manager - Payroll & People Operations

Sales Associate

Office Administrator