Abrar Admin

Mako Medical

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 Job Details
 
 
 
 Description
 
 
 
 
 Job Title:
 
 Regional Phlebotomy Manager (RPM)
 
 
 
 Department:
 
 Phlebotomy Services
 
 
 
 Reports To:
 
 Account Director
 
 
 
 Job Summary
 
 
 
 The Regional Phlebotomy Manager (RPM) is responsible for ensuring the efficient operation of phlebotomy services within a designated region. Under the direction of the Account Director, the RPM supervises the Phlebotomists (PSRs), ensuring that all daily tasks are completed accurately and on time. This role maintains a safe, professional, and compliant environment for patients, clients, and employees by overseeing PSR activities, implementing policies and procedures, and providing effective leadership.
 
 
 
 Key Responsibilities
 
 
 
 
 Essential Functions:
 
 
 
 <ul>
 <li>
 Travel to client locations within the designated region on short notice.
 </li>
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 Implement and distribute Standard Operating Procedures (SOPs) for phlebotomy services in accordance with Mako guidelines, including daily PSR tasks, CIR resolution, and PPE management.
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 Provide leadership to the team, solving problems, making decisions, assisting in procedure development, and attending client meetings with the Account Manager.
 </li>
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 Manage the employee hiring process, including job descriptions, performance expectations, and participation in interviews and selection of PSR employees.
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 Supervise and evaluate PSR performance, conduct employee orientation, training, and continuing education.
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 Coach, counsel, motivate, and evaluate employee performance on a continual basis, implementing disciplinary actions as needed in consultation with upper management and HR.
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 Coordinate the work of phlebotomists to ensure consistent production and service levels.
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 Conduct site visits as assigned, documenting findings and assisting with quality assurance (QA) audits.
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 Foster positive employee relations, ensuring an ethical, non-discriminatory, and safe work environment.
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 Manage department supplies and inventory, ensuring proper usage and availability.
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 Ensure all specimens are collected accurately and in a timely manner.
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 Provide phlebotomy coverage as needed in locations where PSRs are unavailable.
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 Maintain accurate records and documentation of all activities.
 </li>
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 Approve employee schedules and time/attendance entries to minimize overtime.
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 Assist in compiling monthly statistics and data.
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 Submit accurate expense and travel logs as directed by management.
 </li>
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 Adhere to company dress code, grooming policies, and demonstrate organizational commitment.
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 Demonstrate professional and courteous behavior with clients, patients, and co-workers, promoting a cooperative work environment.
 </li>
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 Perform duties independently while communicating issues to management as needed.
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 Contribute to team efforts by maintaining a positive work climate.
 </li>
 <li>
 Participate in periodic inventory counts with phlebotomists and team leaders.
 </li>
 <li>
 Adhere to laboratory safety precautions and procedures as outlined in procedure manuals.
 </li>
 <li>
 Follow all security and privacy practices to protect sensitive health information.
 </li>
 <li>
 Comply with the Corporate Compliance Program and policies, including Privacy and Security policies.
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 Collaborate with other departments within Mako and subsidiaries.
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 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Education &amp; Licensure
 
 
 
 <ul>
 <li>
 High School Diploma or GED required.
 </li>
 <li>
 Certified Phlebotomy Technician.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum of 2 years of prior job-related experience.
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 <li>
 Previous supervisory experience required.
 
 
 </li>
 </ul>
 
 Communication
 
 
 
 
 Physical, Mental Demands, and Conditions:
 
 
 
 <ul>
 <li>
 Ability to communicate effectively with supervisors, peers, and subordinates through verbal and written methods.
 </li>
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 Demonstrate active listening and responsiveness to both patient and team needs.
 
 
 </li>
 </ul>
 
 Environmental Conditions
 
 
 
 <ul>
 <li>
 May be required to work in or near biohazardous materials, including bloodborne pathogens.
 
 
 </li>
 </ul>
 
 Work Activities
 
 
 
 <ul>
 <li>
 Assist and care for others by providing personal, medical, and emotional support.
 </li>
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 Gather and process information from all relevant sources.
 </li>
 <li>
 Update knowledge and apply new techniques to the job.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong time management, service orientation, and problem-solving skills.
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 <li>
 Proficient in management of personnel resources, including motivating and directing employees.
 </li>
 <li>
 Ability to manage, evaluate, and document job performance.
 
 
 </li>
 </ul>
 
 Abilities
 
 
 
 <ul>
 <li>
 Ability to travel on short notice and frequently throughout the week.
 </li>
 <li>
 Strong deductive reasoning and decision-making skills.
 </li>
 <li>
 Excellent oral and written communication skills to ensure clarity and understanding.
 
 
 </li>
 </ul>
 
 This job description is an overview of the position and does not encompass all duties that may be assigned to the employee.
 
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Regional Phlebotomy Manager - NC and Upstate SC

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Regional Phlebotomy Manager - NC and Upstate SC