Qureos Mentor

MarinHealth

ABOUT MARINHEALTH
 
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
 
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
 
Company: 
Prima Medical Foundation dba MarinHealth Medical Network
 
Work Shift: 
8 Hour (days) (United States of America)
 
Scheduled Weekly Hours: 
40
 
Job Description Summary: 
The Surgery Scheduler maintains physician’s clinics and surgery schedules, provides direct assistance to physicians, and manages communication and correspondence directly with staff, patients, physicians and the Practice Leader. The Surgery Scheduler also maintains exceptional communication with local hospital and outpatient facilities.
 
Job Requirements, Prerequisites and Essential Functions: 
Pay Range: 
$27.83 - $33.40 - $38.96
 
Essential Functions and Responsibilities: 
Scheduling
 
Making appointments for new and returning patients
 
Scheduling surgeries, procedures and colonoscopies
 
Maintaining physician schedules to assure efficient work flow
 
Interfacing with Practice Leader regarding scheduling issues
 
Direct assistance to physicians
 
Providing administrative assistance to physicians
 
Obtaining necessary authorizations for surgeries, procedures and colonoscopies, if applicable
 
Submitting clinical information to outside sources at request of doctor, i.e. medical records for consult referrals, surgery details, etc.
 
Direct communication with patients
 
Answering incoming telephone calls and providing excellent customer service
 
Providing new patients with patient packets for registration and prep information for surgeries, procedures and colonoscopies
 
Greeting patients as the enter and leave the clinic in a welcoming, professional manner
 
Sending letters to patients regarding surgery information
 
Office Maintenance
 
Maintaining order in the waiting room throughout the day
 
Keeping work area effectively in order and free from hazards
 
Maintain exam rooms as needed
 
Report facility problems immediately
 
General
 
Remains professional, calm, and effective in emergent or high-pressure situations
 
Act as a team player with all staff members
 
Perform all other duties as required or assigned.
 
As a key responsibility, you will lead projects focused on establishing standardized scheduling practices organization-wide.
 
This position may require working in multiple locations.
 
Qualifications: 
Education: 
High school diploma or General Educational Development (GED) certificate required.
 
Experience: 
At least two years of related medical office experience
 
P
 
rior referral and authorization experience
 
Demonstrated punctuality, reliability, and professionalism
 
Prior surgery scheduling experience preferred
 
Demonstrated and exceptional follow through and completion of tasks
 
History of exceptional customer service skills
 
Ability to multi-task effectively
 
Strong attention to detail
 
Understanding and usage of medical terminology
 
Knowledge of CPT and ICD-10 codes, especially related to general surgery a plus
 
Expertise in effective, tactful communication skills
 
Experience with and proficiency in use of electronic medical record systems. Allscripts a plus.
 
Ability to read, write, do arithmetic, and apply reasoning skills equal to at least that of the average high school graduate.
 
Proficient computer skills and accuracy of data entry
 
Ability to work unsupervised
 
Accommodation: 
Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or
 
TalentAcquisition@mymarinhealth.org
 
.
 
C.A.R.E.S. Standards: 
MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues.
 
Health & Immunizations: 
To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.
 
Compensation: 
The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.
 
Equal Employment: 
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.

Surgery Scheduler, Urology, (Greenbrae), Full-Time, Days

ABOUT MARINHEALTH
 
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
 
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
 
Company: 
Marin General Hospital dba MarinHealth Medical Center
 
Compensation Range: 
$54.32 - $81.48
 
Work Shift: 
8 Hour (days) (United States of America)
 
Scheduled Weekly Hours: 
40
 
Job Description Summary: 
The Network and Telecommunications Engineer is a technical specialist responsible for the administration, configuration, and troubleshooting of enterprise voice and network systems, with a strong focus on Cisco platforms including Unity, CUCM, UCCX, CER, and associated management and attendant consoles. This role requires deep expertise in enterprise network architectures, physical infrastructure, and hands-on support for wiring, cabling, and phone installations.
 
Key responsibilities include: 
<ul>
<li>Advanced Cisco Administration: Manage, configure, and troubleshoot Cisco Unity, CUCM, UCCX, CER, and attendant consoles to ensure reliable voice communications across the organization.</li>
<li>Enterprise Network Architecture: Design, implement, and maintain secure, scalable network infrastructures, including both physical and logical configurations.</li>
<li>Physical Infrastructure Support: Provide direct support to network administrators for wiring and cabling needs, including the replacement and troubleshooting of physical phone installations.</li>
<li>Technical Leadership: Serve as a technical resource for escalated service desk tickets, offering Tier 2 and Tier 3 support for complex network and telephony issues.</li>
<li>Collaboration: Work closely with IT operations, systems engineers, and clinic staff to optimize user experience, uphold security standards, and ensure compliance with healthcare regulations.</li>
<li>Mentorship: Lead and mentor technical support team members, fostering professional development and maintaining high standards of service delivery.</li>
<li>Manage System Changes: Oversee and implement system changes in compliance with organizational change control processes, including performing after-hours changes when required to minimize operational impact.</li>
<li>Service Excellence: Ensure all technical operations uphold organizational standards for patient privacy, safety, and service quality. Provide reliable support through participation in a 24×7 on-call rotation.</li>
</ul>
This position is pivotal in driving modernization initiatives, supporting clinical workflows, and ensuring operational continuity across all healthcare sites.
 
Job Requirements, Prerequisites and Essential Functions: 
I.JOB SPECIFICATIONS: 
A. EDUCATION
 
Bachelor’s degree in computer science, Information Systems, Engineering, or related field (or equivalent experience).
 
B. EXPERIENCE
 
Minimum 7+ years of hands-on networking experience, including close collaboration with systems architects and network administrators.
 
Minimum 5+ years of experience administering and troubleshooting Cisco Unity, CUCM, UCCX, CER, Cisco phone system management consoles, and attendant consoles.
 
Minimum 5+ years of experience supporting network administrators with wiring and cabling needs, as well as replacing and troubleshooting physical phone installations.
 
Experience in healthcare or other regulated environments preferred.
 
C. PREREQUISITE SKILLS
 
Expertise in Cisco Platforms: Advanced administration, configuration, and troubleshooting of Cisco Unity, CUCM, UCCX, CER, and attendant consoles. Enterprise Network Architecture: Ability to design, implement, and maintain secure, scalable network infrastructures, including both physical and logical configurations. Physical Infrastructure Support: Skilled in supporting network administrators with wiring and cabling needs, as well as replacing and troubleshooting physical phone installations. Technical Problem Solving: Proven capability to serve as a technical resource for escalated service desk tickets, providing Tier 2 and Tier 3 support for complex network and telephony issues. Collaboration and Communication: Ability to work closely with IT operations, systems engineers, and clinic staff to optimize user experience, uphold security standards, and ensure compliance with healthcare regulations. Leadership and Mentorship: Experience leading and mentoring technical support team members, fostering professional development and maintaining high standards of service delivery. Commitment to Service Excellence: Dedicated to upholding organizational standards for patient privacy, safety, and service in all technical operations.
 
V.LICENSE/REGISTRATION/CERTIFICATION: 
Technical certifications preferred (such as CCNA, CISSP, etc.)
 
VI.PRIMARY CUSTOMER SERVED (Age-Specific Criteria): 
This position is not a patient care position, and as such, this section does not apply.
 
PATIENT PRIVACY (HIPAA Compliance): 
Employees in this position have access to protected health information. The protected health information a person in this position can access includes demographics, date of service, insurance/billing, medical record summary information, and all other information that may be contained in patient records. This position requires patient health information to perform the functions outlined as part of this position description.
 
VIII.JOB FUNCTIONS: 
A. ESSENTIAL
 
Administer, configure, and troubleshoot enterprise voice and network systems, with a strong focus on Cisco platforms (Unity, CUCM, UCCX, CER) and attendant consoles.
 
Design, implement, and maintain secure, scalable network infrastructures, including both physical and logical configurations.
 
Provide direct support to network administrators for wiring and cabling needs, including replacement and troubleshooting of physical phone installations.
 
Serve as a technical resource for escalated service desk tickets, offering Tier 2 and Tier 3 support for complex network and telephony issues.
 
Collaborate closely with IT operations, systems engineers, and clinic staff to optimize user experience, uphold security standards, and ensure compliance with healthcare regulations.
 
Lead and mentor technical support team members, fostering professional development and maintaining high standards of service delivery.
 
Uphold organizational standards for patient privacy, safety, and service.
 
Take part in a 24x7 on-call rotation.
 
B. SECONDARY (modifiable)
 
All other duties as assigned.
 
Accommodation: 
Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or
 
TalentAcquisition@mymarinhealth.org
 
.
 
C.A.R.E.S. Standards: 
MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues.
 
Health & Immunizations: 
To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.
 
Compensation: 
The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.
 
Equal Employment: 
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.

Network and Telecommunications Engineer, Information Technology, Full-Time, Days

Join MarinHealth and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MarinHealth

About Company

Surgery Scheduler, Urology, (Greenbrae), Full-Time, Days

Network and Telecommunications Engineer, Information Technology, Full-Time, Days