Qureos Mentor

MARS Healthcare Network

We are looking for Fresh talent who are able to work as Data Analyst, reporting process by performing all related tasks and solving issues as they come up during the shift.Roles and Responsibilities:<ul><li>Interpret data, analyze results using statistical techniques and provide ongoing reports.</li><li>Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.</li><li>Acquire data from primary or secondary data sources and maintain databases/data systems.</li><li>Locate and define new process improvement opportunities.</li><li>Extracting the data from multiple sources and refining the data to get business insights.</li><li>Using power BI, MS excel and other tools to interpret results/finding from the data which can be used to take business decisions.</li><li>Responsible for improving the efficiency of the workflow on the basis of the available data.</li></ul>Requirements:<ul><li>Minimum qualification should be Bachelors of Engineering (B.E)</li><li>Expertise in Power BI and MS Excel.</li><li>Good communication and presentation skills.</li><li>At least 2 years of Experience.</li><li>Strong analytical skillswith the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.</li><li>Adept at queries, report writing and presenting findings.</li></ul>Job Type: Full-timePay: From Rs90,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Data Analyst: 2 years (Required)</li></ul>

Data Analyst

The IT Service Desk is responsible for providing 24/7 support to internal users and external customers. The IT Help desk Executive will be responsible to provide technical support to internal, external users and clients as required. The Service Desk Executive will be considered as the firm&rsquo;s front liner and will be required to solve basic technical problems and provide support for all assigned areas.Key Responsibilities:<ul><li>Responsible for Level 1 support to all clients and internal users&rsquo; queries and provide technical support for the resolution of requests according to agreed SLAs.</li><li>Deliver training to staff and clients of RIS and corporate applications and assist with product demo to clients.</li><li>Responsible for managing service requests in the service management system and handle user requests via online requests, calls, and emails</li><li>Provide timely and efficient responses to customer inquiries and project requests. Update supervisor and management about critical IT issues and incidents.</li><li>Maintain up to date status of all operational support and project tickets in service desk software and provide regular updates to supervisor.</li></ul>Skills and Experience:<ul><li>Minimum 3-5 years experience as IT help desk support and delivering support to international clients and remote users. Knowledge of the ITIL framework is desirable.</li><li>Demonstrated ability to evaluate and think creatively with regard to solving problems.</li><li>Excellent written and verbal English communication skills and ability to work as an effective member in a remote team environment.</li><li>Effective time management, ability to multi task and excellent customer services skills are must have.</li></ul>Job Type: Full-timePay: From Rs80,000.00 per month

IT Helpdesk Analyst

Join MARS Healthcare Network and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MARS Healthcare Network

ABOUT_COMPANY

Data Analyst

IT Helpdesk Analyst