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Marsh McLennan

Senior Client Relationship Manager Risk Management Practice (Senior Vice President)Location: Dubai, UAE / Hybrid Department: Risk Management Segment Reports To: UAE Risk Management Segment Leader Type: Full-TimeMarsh is a global leader in insurance broking and risk management, part of Marsh McLennan, a professional services firm with over 85,000 colleagues worldwide. We help clients navigate an increasingly complex and dynamic risk landscape by delivering innovative solutions and expert advice. Our Risk Management Practice in the UAE focuses on providing tailored risk advisory and insurance solutions to some of the region's largest and most complex businesses, helping them protect their operations and achieve their strategic objectives.As a Senior Client Relationship Manager, you will play a pivotal role in leading insurance and risk management strategies for high-profile clients within Marsh UAE's client base, with a particular focus on logistics, transportation, and supply chain sectors. This senior client-facing position requires advanced technical expertise, strong market relationships, and commercial insight into the operational complexities of large national and global businesses.You will be responsible for designing and delivering tailored insurance programs, managing large and often multinational placements, and acting as a strategic advisor to clients navigating a highly dynamic and regulated industry. As part of our international leadership team, you will also support business development, mentor junior staff, and contribute to innovation and best practices across the organization. Key Responsibilities <ul><li>Lead Strategic Insurance Programs: Oversee the design, negotiation, and implementation of complex multi-line insurance programs for clients, ensuring alignment with business risk profiles, contractual obligations, and global operations.</li><li>Industry-Specific Risk Advisory: Deliver specialist advice on risk exposures with a focus on logistics and transportation, including cargo in transit, warehousing liabilities, and cross-border supply chain disruptions.</li><li>Client Relationship Management: Act as the senior point of contact for major clients, building trusted advisory relationships, providing strategic insights, and ensuring high levels of client satisfaction and retention.</li><li>Insurer and Market Negotiation: Build and maintain strong relationships with global and regional insurers and reinsurers; collaborate with specialist placement teams on premium negotiations, capacity discussions, and placement strategies to secure optimal terms and conditions.</li><li>Global Program Coordination: Manage and oversee global insurance programs across jurisdictions, including local policy issuance, compliance with international insurance regulations, and centralized policy management. Collaborate with Marsh offices worldwide.</li><li>Contract Review and Risk Transfer: Review client contracts, tenders, and service agreements from an insurance and indemnity perspective to ensure appropriate risk transfer mechanisms are in place.</li><li>Claims Oversight and Advocacy: Collaborate with claims specialists to provide senior-level oversight of complex or high-value claims; support clients through claims negotiations and resolution.</li><li>Team Leadership and Mentorship: Provide guidance, training, and performance development for colleagues; foster a high-performance culture within the team.</li><li>Business Development and Growth: Support new business opportunities through pitch presentations, RFP responses, client onboarding, and cross-selling of value-added services.</li><li>Product Innovation: Contribute to the development of new insurance products or service models tailored to evolving logistics sector needs, including usage-based insurance, parametric coverage, and data-driven risk analysis.</li><li>Governance and Compliance: Ensure all insurance solutions and practices comply with internal controls, legal standards, client SLAs, and applicable regulatory requirements in each relevant market.</li></ul> Required Qualifications & Experience <ul><li>Extensive Industry Experience: Minimum 15 years of progressive experience in commercial insurance with a strong focus on large and complex clients in logistics, transportation, freight forwarding, or supply chain sectors, especially within a global or multinational context.</li><li>Technical Insurance Expertise: Deep technical knowledge across all lines of insurance relevant to logistics operations, including marine cargo, liability, freight forwarders liability, motor fleet, property, Directors & Officers (D&O), cyber, and business interruption.</li><li>Multinational Program Management: Proven experience structuring and managing complex international insurance programs, including coordination of local policies, master policies, and compliance with cross-border insurance regulations.</li><li>Client-Facing Advisory Skills: Demonstrated ability to advise and manage senior stakeholders at large multinational clients, providing strategic risk guidance and customized insurance solutions.</li><li>Market Relationships: Established network of relationships with global and regional insurers, underwriters, and reinsurance markets with a proven ability to negotiate favorable terms and coverage.</li><li>Professional Credentials: ACII or other recognized insurance qualifications preferred; bachelor's degree in business, risk management, or related field required.</li><li>Commercial and Legal Acumen: Strong understanding of contractual risk transfer principles, insurance clauses in logistics contracts, and commercial drivers affecting client operations.</li><li>Leadership & Team Management: Experience mentoring and developing high-performing teams in a commercial insurance or broking environment.</li><li>Technology Proficiency: Comfortable using insurance broking platforms, client management systems, and analytics tools to drive insights and efficiencies.</li><li>Global Mindset & Communication: Excellent communication, presentation, and stakeholder management skills with cultural fluency and experience working in diverse international teams.</li></ul> Preferred Attributes <ul><li>Strong commercial understanding of logistics and supply chain operations, including freight forwarding, warehousing, third-party logistics (3PL), fleet management, and multimodal transport solutions.</li><li>Experience in marine cargo and related coverages, such as hull, stock, throughput, and freight forwarders liability.</li><li>Familiarity with regional and international insurance regulations, including local policy issuance, compliance obligations, and tax implications in cross-border placements.</li><li>Ability to analyze client risk profiles, interpret loss trends, and contribute to strategic risk transfer decisions using data-driven insights.</li><li>Entrepreneurial mindset with the ability to identify opportunities for product innovation, client growth, or operational improvement.</li><li>High level of emotional intelligence and a commitment to delivering a superior client experience through responsiveness, attention to detail, and strategic foresight.</li><li>Cross-cultural fluency and experience working in multinational teams or with international clients; multilingual ability is a plus.</li><li>Confident in delivering pitches, proposals, and risk presentations to C-suite stakeholders, underwriters, and international partners.</li><li>Able to navigate change, ambiguity, and complex client needs in a dynamic global market environment.</li></ul>Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion, and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.<img src="https://www.jobg8.com/Tracking.aspx?zVcfVDlfDouu7Zvzsf%2b9KaPGHykhRSv%2bs" width="0" height="0" />

Senior Client Relationship Manager - Risk Management Practice (Senior Vice President)

Key Responsibilities:<ul><li>Own end-to-end financial reporting, forecasting, and budgeting processes for two operating companies</li><li>Lead and transform financial teams, managing both onshore and offshore resources</li><li>Drive process automation and digital transformation in financial reporting</li><li>Manage complex stakeholder relationships across a matrix organization</li><li>Develop and implement strategic financial insights to support decision-making</li></ul>Must-Have Requirements:<ul><li>Extensive FP&amp;A experience in professional services (15+ years)</li><li>Proven track record of building and transforming high-performing finance teams</li><li>Experience managing large, complex reporting processes</li><li>Strong stakeholder management and communication skills</li><li>Ability to work in a dynamic, fast-paced environment</li><li>Willingness to work flexible hours to meet critical deadlines</li></ul>What We Offer:<ul><li>Competitive compensation package</li><li>Opportunity to lead transformation in a global organization</li><li>Professional development and growth opportunities</li><li>Collaborative and innovative work environment</li></ul>

Head - Finance, Planning & Analysis (FP&A)

Company:MarshDescription:Position Overview:We are seeking a dynamic and strategic Corporate Leader for our General Lines division in Abu Dhabi. This role is pivotal in managing and enhancing client relationships driving revenue growth and ensuring the delivery of exceptional service to our clients. The ideal candidate will possess a deep understanding of the insurance and risk management landscape with a proven track record in client relationship management strategic account oversight and team leadership.Key Responsibilities:Client Relationship Management:<ul><li>Serve as the project manager for the account team on large initiatives or complex accounts implementing action plans monitoring progress and ensuring service meets or exceeds expectations.</li><li>Draft comprehensive project documents for clients including white papers quantitative financial analyses and presentations to support sales opportunities.</li><li>Conduct research on various markets and industries to identify growth opportunities and trends for internal use.</li><li>Address escalated issues and concerns promptly managing expectations and mitigating relationship risks while ensuring compliance.</li></ul>Strategic Leadership:<ul><li>Undertake a GAP analysis on client accounts to identify areas for improvement and growth.</li><li>Establish expand and maintain C-suite level relationships with clients to ensure retention and revenue growth.</li><li>Develop and implement strategies for client relationships enhancing the perception of value in Marshs products and services.</li><li>Protect client accounts from competitor penetration and develop thought leadership in collaboration with internal teams.</li></ul>Operational Excellence:<ul><li>Manage a diverse portfolio of upper corporate clients across multiple industries.</li><li>Design and implement effective risk management and insurance programs tailored to client needs.</li><li>Ensure swift escalation of client service and relationship issues maintaining effective service and renewal planning.</li><li>Oversee day-to-day management of service deliverables and compliance with internal policies and procedures.</li></ul>People and Team Management:<ul><li>Lead mentor and develop a high-performing team fostering a culture of collaboration accountability and continuous improvement.</li><li>Conduct regular performance evaluations providing constructive feedback and identifying opportunities for professional development.</li><li>Facilitate team training and development initiatives to enhance skills and knowledge relevant to client management and industry trends.</li><li>Promote a positive team environment that encourages innovation and the sharing of best practices.</li></ul>Financial Performance:<ul><li>Achieve new business revenue targets and expand existing revenue streams.</li><li>Systematically nurture and deliver cross-sell opportunities broadening Marshs engagement with clients across various divisions.</li><li>Report to the Corporate Segment Leader on budget and forecasts maintaining a thorough understanding of total revenue derived from client accounts.</li></ul>Qualifications:<ul><li>Bachelors degree in Business Finance Insurance or a related field; advanced degree preferred.</li><li>Minimum of 15-20 years of experience in client relationship management within the insurance or risk management sectors.</li><li>Proven ability to establish and maintain relationships with C-suite executives.</li><li>Strong analytical skills with the ability to conduct data analyses to support proposals and presentations.</li><li>Excellent communication and interpersonal skills with a focus on client satisfaction and service excellence.</li><li>Demonstrated experience in team leadership and people management with a track record of developing talent and fostering a collaborative work environment.</li><li>Ability to work collaboratively in a team environment and manage multiple priorities effectively.</li></ul>Marsh a business of Marsh McLennan (NYSE: MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties nationality parental status personal or social status political affiliation race religion and beliefs sex/gender skin color or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.<img src="https://www.jobg8.com/Tracking.aspx?4kaojKT%2bAE4uMwYjcjb%2fLBEDMLAGBEqvn" width="0" height="0" />

Corporate Segment Leader â Abu Dhabi

Join Marsh McLennan and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Marsh McLennan

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Senior Client Relationship Manager - Risk Management Practice (Senior Vice President)

Head - Finance, Planning & Analysis (FP&A)

Corporate Segment Leader â Abu Dhabi