Qureos Mentor

Mary Free Bed Rehabilitation Hospital

<div>Patient Service Representative
<div><div><p><b>Job Title: </b>Patient Service Representative
</p><p><b>Primary Location </b>: Mary Free Bed at Covenant - Saginaw, MI
</p><p><b>Department </b>: Mary Free Bed Orthotics &amp; Prosthetics + Bionics - Saginaw
</p><p><b>Weekly Schedule Hours </b>: 40 hours, Monday- Thursday 8am-4:30pm, Fridays 8am-3pm, No holidays or weekends
</p><p><b>Compensation: </b>starting at $19.50 and goes up based on experience
</p><p></p><p><b>Full benefit package, yearly increases, 403b retirement fund, PTO, Tuition reimbursement, and so many more!
</b></p><p></p><p><b>Mary Free Bed Summary
</b></p><p>We have the great privilege of helping patients and families re-build their lives. It&rsquo;s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients &ldquo;Ask for Mary,&rdquo; they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them . This is true of every employee, from support staff and leadership, to clinicians and care providers.<br>
</p></div><p></p><div><p>Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care<br>
</p></div><p></p><div><p><b>Mission Statement
</b></p></div><div><p>Restoring hope and freedom through rehabilitation.<br>
</p></div><p></p><div><p><b>Employment Value Proposition
</b></p></div><div><p>At Mary Free Bed, we take pride in our values-based culture:
</p></div><div><ul><li><p><b>Focus on Patient Care </b><b>. </b>A selfless drive to serve and heal connects all MFB employees.
</p></li></ul></div><div><ul><li><p><b>Clinical Variety and Challenge. </b>An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
</p></li></ul></div><div><ul><li><p><b>Family Culture </b><b>. </b>We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
</p></li></ul></div><div><ul><li><p><b>Trust in Each Other </b><b>. </b>Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
</p></li></ul></div><div><ul><li><p><b>A Proud Tradition </b>. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride .<br>
</p></li></ul></div><p></p><div><p><b>Summary
</b></p></div><div><p>Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multi-discipline department. Interact in a customer focused manner during referral processing . Provide office support for all Scheduling and Patient Financial Services staff . Work cooperatively with other departments and outpatient staff/leadership to assure financial reimbursement for outpatient services.<br>
</p></div><p></p><div><p><b>Essential Job Responsibilities
</b></p></div><div><ul><li><p>Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk
</p></li></ul></div></div><div><div><ul><li><p>Accurately collect and analyze all required demographic, insurance/financial, and clinical data elements necessary to pre-register and register all types of patients
</p></li></ul></div><div><ul><li><p>Coordinate/schedule initial evaluation and subsequent patient appointments for multi-disciplines based on patient needs
</p></li></ul></div><div><ul><li><p>Manage calls from insurance/care managers to coordinate multi discipline care for patients
</p></li></ul></div><div><ul><li><p>Collect any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received; provide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity care
</p></li></ul></div><div><ul><li><p>Receive and properly respond to telephone, electronic, or face-to-face inquiries from patients or their legal representatives
</p></li></ul></div><div><ul><li><p>Perform all other appropriate activities as directed and as necessary to meet the patient&rsquo;s needs and to achieve expected departmental and organizational outcomes
</p></li></ul></div><div><ul><li><p>Provide various other responsibilities and clerical/therapist support as delegated by Manager<br>
</p></li></ul></div><p></p><div><p><b>We&rsquo;ll </b><b>embrace all people by:
 </b></p></div><div><ul><li><p>Treating everyone with dignity and respect.
 </p></li></ul></div><div><ul><li><p>Opening more doors to opportunity for others to succeed.
 </p></li></ul></div><div><ul><li><p>Growing talent and people.
 </p></li></ul></div><div><ul><li><p>Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.
 </p></li></ul></div><div><ul><li><p>Taking action against discrimination .
 </p></li></ul></div><div><ul><li><p>Honoring our differences and how we collaborate.
 </p></li></ul></div><div><ul><li><p>Educating staff, patients and the communities we care for.
 </p></li></ul></div><div><ul><li><p>Restoring hope and freedom, together.<br>
</p></li></ul></div></div><p></p><div><div><p><b>Customer Service Responsibilities
</b></p></div><div><p>Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.<br>
</p></div><p></p><div><p><b>Responsibilities in Quality Improvement
</b></p></div><div><p>Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.<br>
</p></div><p></p><div><p><b>Essential Job Qualifications
</b></p></div><div><ul><li><p>Minimum of the GED/Diploma, Associates degree preferred
</p></li></ul></div><div><ul><li><p>Computer experience with high accuracy level of data entry.
</p></li></ul></div><div><ul><li><p>Excellent telephone and customer service skills.
</p></li></ul></div><div><ul><li><p>Outstanding organizational, interpersonal, communication, and overall customer service skills.
</p></li></ul></div><div><ul><li><p>Ability to perform in a high paced environment with a positive attitude and interact with professional staff in an appropriate manner .<br>
</p></li></ul></div><p></p><div><p><b>Preferred Job Qualifications
</b></p></div><div><ul><li><p>Bachelor&rsquo;s Degree in a health-related field
</p></li></ul></div><div><ul><li><p>Minimum 12- 18 months &rsquo; work experience in healthcare with scheduling and/or PFS related job duties.
</p></li></ul></div><div><ul><li><p>Working knowledge of ICD-10-CM and CPT coding classification systems.
</p></li></ul></div><div><ul><li><p>Knowledge of medical terminology and clinical rehabilitation.<br>
</p></li></ul></div><p></p><div><p><b>Physical Requirements for Essential Job Qualification
</b></p></div></div><div><div><p><b>Levels </b>:
</p></div><div><ul><li><p>None (No specific requirements)
</p></li></ul></div><div><ul><li><p>Occasionally (Less than 1/3)
</p></li></ul></div><div><ul><li><p>Frequently (1/3 to 2/3)
</p></li></ul></div><div><ul><li><p>Majority (More than 2/3)<br>
</p></li></ul></div><p></p><div><p>Remain in a stationary position: Majority
</p></div><div><p>Traverse or move around work location: None
</p></div><div><p>Use keyboard: Frequently
</p></div><div><p>Operate or use department specific equipment: None
</p></div><div><p>Ascend/Descend equipment or ladder: None
</p></div><div><p>Position self to accomplish the Essential Functions of the role: Frequently
</p></div><div><p>Receive and communicate information and ideas for understanding: Frequently
</p></div><div><p>Transport, position, and/or exert force:
</p></div><div><p><i>Up to 10 pounds: </i>Occasionally
</p></div><div><p><i>Up to 25 pounds:
</i></p></div><div><p><i>Up to 50 pounds:
</i></p></div><div><p><i>Up to 75 pounds:
</i></p></div><div><p><i>More than 100 pounds </i><i>:
</i></p></div></div><div><p><i>Other weight: Up to___ pounds:
 </i></p></div><div><p>Other: None<br>
</p></div><p></p><div><p><i>Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy </i><i>regarding </i><i>requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at </i>recruitment@maryfreebed.com <i>.<br>
</i></p></div><p></p><div><p><i>Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, </i><i>disability </i><i>or other legally protected </i><i>characteristic </i><i>.</i></p></div></div>

Patient Service Representative

<div>Cashier (Full Time, Noon start)Evening Shift (United States of America)
<div><p><b>Hours: Noon (12:00pm) to 8:30pm / every other weekend &amp; some holidays
</b></p><p></p><div><p><b>Mary Free Bed Summary
</b></p><p>We have the great privilege of helping patients and families re-build their lives. It&rsquo;s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients &ldquo;Ask for Mary,&rdquo; they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.<br>
</p></div><p>Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the system with access to our unique standard of care.
</p><p></p><p><b>Mission Statement
</b></p><p>Restoring hope and freedom through rehabilitation.
</p><p></p><p><b>Employment Value Proposition
</b></p><p>At Mary Free Bed, we take pride in our values-based culture:
</p><ul><li><b>Focus on Patient Care. </b>A selfless drive to serve and heal connects all MFB employees.
</li><li><b>Clinical Variety and Challenge. </b>An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
</li><li><b>Family Culture. </b>We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
</li><li><b>Trust in Each Other. </b>Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
</li><li><b>A Proud Tradition </b>. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.
</li></ul><p></p><p><b>Summary
</b></p><p>The Food Service Worker &ndash; Cashier plays a key role in delivering excellent customer service by performing cashier duties and supporting food preparation and service operations. This position is responsible for accurately handling transactions, preparing and serving food, maintaining cleanliness and sanitation standards, and ensuring compliance with all applicable health and safety regulations. The role requires a strong focus on customer interaction, food quality, and operational efficiency.
</p><p></p><p><b>Essential Job Responsibilities
</b></p><ul><li>Provides prompt, courteous, and efficient service to customers following established service procedures.
</li><li>Handles customer inquiries and complaints professionally, escalating issues to supervisors as needed.
</li><li>Processes accurate sales transactions using a cash register, ensuring all purchases are properly recorded.
</li><li>Manages cash, change funds, and receipts in accordance with company policies and overage/shortage standards.
</li><li>Accepts various forms of payment, issue receipts, and follow procedures for refunds and adjustments.
</li><li>Monitors customer purchases to ensure proper portion control and adherence to pricing standards.
</li><li>Assists with food preparation tasks such as washing, peeling, cutting, and measuring ingredients.
</li><li>Transports food items and supplies safely between workstations, maintaining proper handling procedures.
</li><li>Stores food items correctly by following labeling, dating, and rotation guidelines to ensure freshness and safety.
</li><li>Cleans and sanitizes work areas, equipment, and utensils according to health and safety standards.
</li><li>Distributes supplies, utensils, and portable equipment as needed to support food service operations.
</li><li>Follows approved recipes and production standards to maintain food quality, temperature, and portion consistency.
</li><li>Collaborates with team members to uphold service standards and ensure accurate inventory and cash control.
</li><li>Complies with all sanitation, safety, and food handling regulations.
</li><li>Performs other duties as assigned to support overall food service operations.
</li></ul><p></p><p><b>Customer Service Responsibilities
</b></p><p>Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
</p><p></p><p><b>Responsibilities in Quality Improvement
</b></p><p>Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.
</p><p></p><p><b>Essential Job Qualifications
</b></p><ul><li>High school diploma or GED equivalent required.
</li><li>Communication and customer service skills, good hand-eye coordination.
</li><li>Ability to make change for cash payments, make transactions with acceptable forms of payment, and issuing receipts to customers.
</li><li>Ability to follow written and oral directions.
</li><li>Ability to use standard measures required.
</li></ul><p></p><p><b>Preferred Job Qualifications
</b></p><ul><li>1 - 6 months related experience and/or training; or equivalent combination of education and experience.
</li><li>Food Handler&rsquo;s Permit by applicable state and county.
</li><li>ServSafe training and certificate as required by applicable state and county.
</li></ul><p></p><p><b>Physical Requirements for Essential Job Qualification
</b></p><p><b>Levels </b>:
</p><ul><li>None (No specific requirements)
</li><li>Occasionally (Less than 1/3)
</li><li>Frequently (1/3 to 2/3)
</li><li>Majority (More than 2/3)
</li></ul><p></p><p>Remain in a stationary position: Frequently
</p><p>Traverse or move around work location: Frequently
</p><p>Use keyboard: Occasionally
</p><p>Operate or use department specific equipment: None
</p><p>Ascend/Descend equipment or ladder: None
</p><p>Position self to accomplish the Essential Functions of the role: None
</p><p>Receive and communicate information and ideas for understanding: Frequently
</p><p>Transport, position, and/or exert force:
</p><p><i>Up to 10 pounds: </i>Frequently
</p><p><i>Up to 25 pounds: </i>Frequently
</p><p><i>Up to 50 pounds: </i>Occasionally
</p><p><i>Up to 75 pounds: </i>_____
</p><p><i>More than 100 pounds: </i>_____
 </p><p><i>Other weight: Up to___ pounds </i>_____
 </p><p>Other: _____
</p><p></p><p>Compensation based on experience, starting from $18.00
</p><p></p><p><i>Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at </i><i>recruitment@maryfreebed.com </i><i>.
</i></p><p></p><p><i>Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.</i></p></div></div>

Cashier (Full Time, Noon start)

<div>Patient TransporterDay Shift (United States of America)
<p></p><div><div><div><div><div><div><p><b>Job Title </b>: Patient Transporter
</p></div></div><div><div><p><b>Job Code </b>: 1365
</p></div></div><div><div><p><b>Department </b>: Security
</p></div></div><div><div><p><b>FLSA Class </b>: Hourly/Non-Exempt
</p></div></div><div><div><p><b>Reporting Relationship </b>: Security &amp; Emergency Manager<br>
</p></div></div></div></div><p></p><div><p><b>Mary Free Bed Summary
</b></p></div><p>We have the great privilege of helping patients and families re-build their lives. It&rsquo;s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients &ldquo;Ask for Mary,&rdquo; they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership to clinicians and care providers.<br>
</p></div><p></p><div><p>Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care<br>
</p></div><p></p><div><p><b>Mission Statement
</b></p></div><div><p>Restoring hope and freedom through rehabilitation.<br>
</p></div><p></p><div><p><b>Employment Value Proposition
</b></p></div><div><p>At Mary Free Bed, we take pride in our values-based culture:
</p></div><div><ul><li><p><b>Focus on Patient Care. </b>A selfless drive to serve and heal connects all MFB employees.
</p></li></ul></div><div><ul><li><p><b>Clinical Variety and Challenge. </b>An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
</p></li></ul></div><div><ul><li><p><b>Family Culture. </b>We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
</p></li></ul></div><div><ul><li><p><b>Trust in Each Other. </b>Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
</p></li></ul></div><div><ul><li><p><b>A Proud Tradition </b>. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.<br>
</p></li></ul></div><p></p><div><p><b>Summary
</b></p></div><div><p>A MFB Hospital Patient Transporter, working individually and as part of a team, will provide transportation from acute care hospitals to Mary Free Bed Rehabilitation Hospital. They may also provide transportation from Mary Free Bed Rehabilitation Hospital for appointments or home post-graduation. The Hospital Patient Transporter will assist therapist by ensuring vehicle availability and be able to handle all emergency situations with confidence and controlled emotions.<br>
</p></div><p></p><div><p><b>Essential Job Responsibilities
</b></p></div><div><ul><li><p>Make eye contact and pleasantly greet each patient, visitor, and staff members; maintains a pleasant, friendly, and professional demeanor with all guests, client, staff members and coworkers to create favorable impressions
</p></li></ul></div></div><div><div><ul><li><p>Ensures a safe and secure environment during transport for the patient and their belongings
</p></li></ul></div><div><ul><li><p>Drive company vehicles for outings and other hospital activities with staff or patients for both short and long-distance trips of up to three (3) hours each way while remaining alert and maintaining a high level of professionalism, situational awareness, and decision-making abilities.
</p></li></ul></div><div><ul><li><p>Display age-appropriate interactions when dealing with members, patients, visitors, and staff.
</p></li></ul></div><div><ul><li><p>Transports patients, visitors, or other guests to different areas of the MFB campus by wheelchair or escorting them as needed.
</p></li></ul></div><div><ul><li><p>Protects all hospital guest and staff&rsquo;s confidentiality according to HIPPA requirements.
</p></li></ul></div><div><ul><li><p>Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis.
</p></li></ul></div><div><ul><li><p>Maintains positive appearance and professional image
</p></li></ul></div><div><ul><li><p>Adheres to hospital policies
</p></li></ul></div><div><ul><li><p>Ability to function in an environment with possible exposure to blood borne pathogens or other potentially infectious/hazardous materials, and possible exposure to high or low temperatures as both inside and outside conditions indicate.
</p></li></ul></div><div><ul><li><p>Must be able to effectively present information in one-on-one and small group situations to guests, clients, and associate
</p></li></ul></div><div><ul><li><p>Ability to use communication devices (phones, radios, etc.) in a clear, concise, and professional manner to meet and exceed the internal and external customer service expectations.
</p></li></ul></div><div><ul><li><p>Other duties as assigned<br>
</p></li></ul></div><p></p><div><p><b>We&rsquo;ll embrace all people by:
 </b></p></div><div><ul><li><p>Treating everyone with dignity and respect.
 </p></li></ul></div><div><ul><li><p>Opening more doors to opportunity for others to succeed.
 </p></li></ul></div><div><ul><li><p>Growing talent and people.
 </p></li></ul></div><div><ul><li><p>Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.
 </p></li></ul></div><div><ul><li><p>Taking action against discrimination.
 </p></li></ul></div><div><ul><li><p>Honoring our differences and how we collaborate.
 </p></li></ul></div></div><div><div><ul><li><p>Educating staff, patients and the communities we care for.
 </p></li></ul></div><div><ul><li><p>Restoring hope and freedom, together.<br>
</p></li></ul></div><p></p><div><p><b>Customer Service Responsibilities
</b></p></div><div><p>Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.<br>
</p></div><p></p><div><p><b>Responsibilities in Quality Improvement
</b></p></div><div><p>Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.<br>
</p></div><p></p><div><p><b>Essential Job Qualifications
</b></p></div><div><ul><li><p>High school diploma or GED
</p></li></ul></div><div><ul><li><p>Must have a valid State of Michigan driver's license
</p></li></ul></div><div><ul><li><p>Chauffeur license preferred, required to obtain within first two weeks of employment
</p></li></ul></div><div><ul><li><p>Must, within 90-day training period become certified in Basic Cardiac Life Support.
</p></li></ul></div><div><ul><li><p>Customer service experience (Health Care industry preferred)
</p></li></ul></div><div><ul><li><p>Ability to work flexible schedules and extended hours as needed.
</p></li></ul></div><div><ul><li><p>Must have and maintain a driving record with no Operating While Intoxicated (OWI) or Operating While Visibly Impaired (OWVI) infractions and 4 points or less (to meet company fleet insurance requirements).
</p></li></ul></div><div><ul><li><p>Must have problem resolution skills
</p></li></ul></div><div><ul><li><p>Must have ability to manage multiple priorities and multi-task
</p></li></ul></div></div><div><div><ul><li><p>Ability to work in inclement weather (hot, cold, rain, snow, etc.) for an entire shift. Note: Shifts will not be cancelled due to inclement weather and all employees will be required to attend their scheduled shifts and maintain a high quality of work despite weather conditions
</p></li></ul></div><div><ul><li><p>Ability to speak, read and write standard English language; to read and comprehend simple instructions, short correspondence, and memos; to write simple correspondence
</p></li></ul></div><div><ul><li><p>Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form
</p></li></ul></div><div><ul><li><p>Must be able to understand 24 hour and military time systems<br>
</p></li></ul></div><p></p><div><p><b>Preferred Job Qualifications
</b></p></div><div><ul><li><p>Bilingual
</p></li></ul></div><div><ul><li><p>Previous hospital security or law enforcement experience
</p></li></ul></div><div><ul><li><p>Computer experience<br>
</p></li></ul></div><p></p><div><p><b>Physical Requirements for Essential Job Qualification
</b></p></div><div><p><b>Levels </b>:
</p></div><div><ul><li><p>None (No specific requirements)
</p></li></ul></div><div><ul><li><p>Occasionally (Less than 1/3)
</p></li></ul></div><div><ul><li><p>Frequently (1/3 to 2/3)
</p></li></ul></div><div><ul><li><p>Majority (More than 2/3)<br>
</p></li></ul></div><p></p><div><p>Remain in a stationary position: Majority
</p></div><div><p>Traverse or move around work location: Majority
</p></div></div><div><p>Use keyboard : None
</p></div><div><p>Operate or use department specific equipment : Majority
</p></div><div><p>Ascend/Descend equipment or ladder : Majority
</p></div><div><p>Position self to accomplish the Essential Functions of the role : None
</p></div><div><p>Receive and communicate information and ideas for understanding: None
</p></div><div><p>Transport, position, and/or exert force:
</p></div><div><p><i>Up to 10 pounds: </i>_____
</p></div><div><p><i>Up to 25 pounds: </i>_____
</p></div><div><p><i>Up to 50 pounds: </i>_____
</p></div><div><p><i>Up to 75 pounds: </i>_____
</p></div><div><p><i>More than 100 pounds </i><i>: </i>_____
</p></div><div><p><i>Other weight: Up to </i><i>100 </i><i>___ pounds </i>350
 </p></div><div><p>Other: None<br>
</p></div><p></p><div><p><i>Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at </i>recruitment@maryfreebed.com <i>.<br>
</i></p></div><p></p><div><p><i>Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.</i></p></div></div>

Patient Transporter

<div>Clinical Education Onboarding Coordinator
<p><b>Summary
</b></p><p>The Clinical Education Coordinator/Human Resources Coordinator coordinates end-to-end onboarding for residency and clinical rotational programs, managing workflows, scheduling, credentialing, compliance, and orientation logistics. Serves as a primary operational liaison for stakeholders, students, and program leadership while ensuring timely completion of onboarding requirements across multiple systems and adherence to organizational and academic standards.
</p><p></p><p><b>Essential Job Responsibilities
</b></p><p></p><p>Onboarding Compliance &amp; Customer Experience (50%)
</p><ul><li><p>Coordinates onboarding for all residency and rotational programs including workflows, communication, scheduling, compliance, credentialing, training, orientation logistics, etc.
</p></li><li><p>Prioritize and coordinate multiple workflows simultaneously, ensuring timely completion of deadlines and deliverables in a complex healthcare environment.
</p></li><li><p>Serve as a primary operational point of contact for internal stakeholders, students, and academic/program leadership regarding program requirements, schedules, and processes.
</p></li><li><p>Execute and track onboarding requirements across multiple systems, ensuring accuracy and compliance with organizational and academic standards.
</p></li><li><p>Support day-one onboarding and ongoing coordination throughout the student experience, including issue resolution and stakeholder communication.
</p></li><li><p>Advise program leadership on documentation standards, timelines, and operational compliance requirements.
</p></li><li><p>Provide clear guidance to candidates, employees, and students regarding onboarding steps, requirements, and expectations.
</p></li></ul><p></p><p>Clinical Student &amp; Academic Partnership Support (30%)
</p><ul><li><p>Coordinate onboarding processes for clinical students, ensuring compliance with organizational, regulatory, and academic partner requirements.
</p></li><li><p>Distribute recruitment and onboarding information to colleges, universities, and training programs as appropriate.
</p></li><li><p>Maintain documentation and onboarding records related to student placements in accordance with policy and compliance standards.
</p></li></ul><p></p><p>Recruitment Support (10%)
</p><ul><li><p>Assist Talent Acquisition team throughout the recruitment lifecycle, including:
</p></li><li><p>Conducting initial candidate outreach and screening calls.
</p></li><li><p>Scheduling interviews and coordinating preemployment onboarding steps.
</p></li><li><p>Screening candidates to assess interests, skills, and alignment.
</p></li><li><p>Coordinating references, assessments, and testing in partnership with hiring managers.
</p></li><li><p>Conduct daily review of new applicants under the direction of the Talent Acquisition Specialist.
</p></li><li><p>Create and post job requisitions in the talent acquisition system; maintain accuracy of postings across platforms.
</p></li><li><p>Support equitable and compliant recruitment practices, including antidiscrimination recruitment efforts
</p></li></ul><p></p><p>Administrative, Reporting &amp; Systems Support (5%)
</p><ul><li><p>Maintain and update approved recruitment and onboarding files, manuals, and documentation.
</p></li><li><p>Monitor and maintain social media postings related to employment and recruitment activities.
</p></li><li><p>Coordinate and/or attend job fairs, conferences, and recruitment events; ensure materials are prepared, shipped, and available as needed.
</p></li><li><p>Coordinate team purchases for office supplies, onboarding materials, and recruitment giveaways.
</p></li><li><p>Provide administrative support to the Talent Acquisition team, including answering phones, screening calls, routing inquiries, and initiating appropriate follow-up.
</p></li><li><p>Prepare the monthly recruitment dashboard report
</p></li><li><p>In coordination with the HR team, assist in the coordination of meetings, and other training sessions &ndash; send invitations to staff, coordinate food and meeting rooms for sessions, etc.
</p></li></ul><p></p><p>HR Collaboration &amp; Liaison Responsibilities (5%)
</p><ul><li><p>Serves as a central connector for the HR department, acting as the first point of contact for employees, applicants, leaders, and partners. Own the intake, triage, and routing of HR inquiries with accuracy, urgency, and professionalism.
</p></li><li><p>Takes full ownership of core responsibilities within the assigned HR functional area&mdash;Talent Acquisition, Total Rewards, Employee Relations, or Recognition&mdash;while maintaining a working knowledge of cross functional processes to ensure seamless support across HR.
</p></li><li><p>Manages customer facing operations including phone lines, visitor support, request routing, and providing consistent, clear information to internal and external stakeholders.
</p></li><li><p>Maintains accurate and compliant HR documentation, including employee files, certifications, licensure tracking, and other required records that support HR compliance.
</p></li><li><p>Handles essential administrative workflows such as filing, mail processing, data entry, audit preparation, and updating internal systems.
</p></li><li><p>Acts as a knowledgeable triage partner for HR policies, benefits, compensation/payroll questions, and general employee inquiries&mdash;directing issues to the appropriate functional partners while ensuring timely closure.
</p></li><li><p>Collaborates actively within the HR Coordinator Pod, sharing best practices, standardizing processes, and supporting coverage needs to ensure the HR department operates as a unified, high service team.
</p></li><li><p>Provides dependable project support including research, data gathering, surveys, and coordination for initiatives related to engagement, retention, benefits, compensation, performance management, and recognition.
</p></li><li><p>Serves as a functional system administrator for assigned platforms or workflows&mdash;ensuring accuracy, system integrity, and smooth coordination with internal teams, leadership, and external vendors.
</p></li><li><p>Completes other duties as assigned.
</p></li><li><p>We&rsquo;ll embrace all people by:
</p></li></ul><p>o Treating everyone with dignity and respect.
</p><p>o Opening more doors to opportunity for others to succeed.
</p><p>o Growing talent and people.
</p><p>o Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.
</p><p>o Taking action against discrimination.
</p><p>o Honoring our differences and how we collaborate.
</p><p>o Educating staff, patients and the communities we care for.
</p><p>o Restoring hope and freedom, together.
</p><p></p><p><b>Customer Service Responsibilities
</b></p><p>Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
</p><p></p><p><b>Responsibilities in Quality Improvement
</b></p><p>Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.
</p><p></p><p><b>Essential Job Qualifications
</b></p><ul><li><p>Associate&rsquo;s degree in Human Resources, Business Administration, or a related field is required.
</p></li><li><p>At least 5 years of experience in human resources, office administration, or related work environment.
</p></li><li><p>Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); ability to learn new HR systems and platforms.
</p></li><li><p>Ability to maintain the highest level of confidentiality regarding employee information and sensitive HR matters in compliance with organizational policies and legal standards.
</p></li><li><p>Strong verbal and written communication skills with the ability to interact professionally at all levels of the organization.
</p></li><li><p>Demonstrated ability to multitask, prioritize work, and manage time effectively in a fast‑paced environment.
</p></li><li><p>High service orientation with a strong sense of urgency and follow‑through.
</p></li><li><p>Flexibility, adaptability, and openness to changing priorities and new processes.
</p></li><li><p>Proven ability to build and maintain positive, professional working relationships.
</p></li><li><p>Strong analytical, problem‑solving, and organizational skills.
</p></li><li><p>Demonstrated commitment to the organization&rsquo;s mission, values, and culture, with a proactive, &ldquo;whatever‑it‑takes&rdquo; approach.
</p></li><li><p>Reliable, motivated, team‑oriented, and comfortable working both independently and collaboratively.
</p></li></ul><p></p><p><b>Preferred Job Qualifications
</b></p><p>Previous experience in a healthcare setting is a plus
</p><p>Bachelor's degree is preferred.
</p><p></p><p>Physical Requirements for Essential Job Qualification
</p><p>Levels:
</p><ul><li><p>None (No specific requirements)
</p></li><li><p>Occasionally (Less than 1/3)
</p></li><li><p>Frequently (1/3 to 2/3)
</p></li><li><p>Majority (More than 2/3)
</p></li></ul><p></p><p>Remain in a stationary position: Majority
</p><p>Traverse or move around work location: None
</p><p>Use keyboard: Frequently
</p><p>Operate or use department specific equipment: None
</p><p>Ascend/Descend equipment or ladder: None
</p><p>Position self to accomplish the Essential Functions of the role: None
</p><p>Receive and communicate information and ideas for understanding: Frequently
</p><p>Transport, position, and/or exert force:
</p><p>Up to 10 pounds: Occasionally
</p><p>Up to 25 pounds: None
</p><p>Up to 50 pounds: None
</p><p>Up to 75 pounds: None
</p><p>More than 100 pounds: None
</p><p>Other weight: Up to___ pounds _____
</p><p>Other: _____
</p><p></p><p>Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at recruitment@maryfreebed.com.
</p><p></p><p>Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic</p></div>

Clinical Education Onboarding Coordinator

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Clinical Education Onboarding Coordinator